Pam

Item not delivered 10 days after dispatch. No tracking info available from Royal Mail. Went onto your website and the links to the seller didn’t work. Ended up having to look up your co tact detail and those of the seller to make direct contact. I will never buy through Mit on the high street again.

The item that I ordered was dispatched within two days. When it hadn’t arrived via Royal Mail a week later, I contacted Honest Dog to advise them. They replied the same day and asked me to give it another day. Quick response which is good in my book. Fingers crossed it arrives tomorrow. In my experience, RM are rubbish.

The person I spoke to was helpful and understanding.

Good prices and quick despatch.

All of the staff are always helpful and polite. I have been using them for over ten years. They are always willing to give advice about how to keep my lawn looking good.

I have had dogs all my life and when their time came, they were always put to sleep at the vets. Ha I g done a lot of research about at home euthanasia and the effect on the pet being euthanised as well as other pets on the home, I decided that home euthanasia was the route I would take the next time I needed to have a dog out to sleep.

I researched a few companies. The loving vet stood out in terms of info on their website, so I got in touch to ask a few questions. Jordan (the booking assistant I contacted), was fabulous, an amazingly quick response and full answers to my questions. Little did I know at the time that in less than three weeks, I would be back in touch to make a booking.

Jordan has been fantastic throughout, really quick responses to my messages, including a very unexpected reply to a message that I sent on Sunday!

Bee came out to me the following day. I can not emphasise what a positive experience I have had from start to finish. Bee was fantastic, so calm and she explained every step of the process, both before and at every stage. She was kind and considerate to both myself and my dog.

I was very surprised when we went to put my dog’s body in her car to see that the boot was decorated with fabric flowers. Also, once my dog was in the boot, Bee gently covered her body with a blanket. Totally unnecessary I know, but I was very touched and it meant a lot.

This all happened yesterday,so losing my dog (12 years), is still raw for me.

Bee made the whole process so simple, straightforward and relaxed. I cannot fault her or Jordan on the service that I and my dog received!

I have two other dogs and when their time comes, I will not hesitate to go back to them.

I am often a bit sceptical about online reviews about companies. If you want to phone me and have a chat, I authorise The Loving Vet to give you my mobile number.

Thank you so much Jordan and especially Bee. I will always be grateful.

Pam

Good interest rates. Very easy to set the account up.

Very easy to order. Good tracking information available.

Good price and very quick delivery.

Very efficient and easy to set up.

Easy to order online. Good prices and quick delivery.

Options for reinvestment easily available and notifications sent out. It was easy to set up a new investment, ahead of my previous investment maturing.

I have already provided feedback on your poor service.

Their website said they would come and give me a free quote. The chap who came, couldn’t find a fault on my aerial. He retuned my recording box and tv and then told me there would be a fee of £42. When I expressed surprise at this, he asked if they had told me about this when I phoned. I don’t know if my problem has been resolved or not, as he couldn’t find a fault. I could have reprogrammed my tv and box myself. I am disappointed and feel that I was misled.

Prompt service, with delivery tracking and a good price.

Arrived promptly. Good information about delivery. Good price.

Was a competitive price.

Customer service staff were very helpful.