Anonymous

Harvester : George Morden
Breakfast : Parking free input on console
Food was well presented with all orders correct and hot
Tea for 3 with two small jug of milk
Repeat with tea no problem
Hannah our server was polite very interactive appropriately
Well recommended second time after parkrun ..
Travelled from Brockwell parkrun to Morden .. ££

Re: Home care plus policy : GC7058..
Product: 13 year old Valiant boiler cover ..
Sale : Excellent .. 13 year old boiler is covered , free service for first year , under £4 per month .. £95 excess
What not to like
Service appointment : A Marathon
Appointment : 22nd July 25: Safety issue identified 1) Gable Grommet missing 2) Flue tapping screw missing
Boiler itself okay ..
£60 got this sorted instead of £159 quoted by 247
80th Birthday went away 26th to 31st august then 3rd of September 12th September
12th September 1) Low pressure 2) Repressed 3) Numbers start appearing
15th September 25: Second engineer
Death certificate due to PCB failure
Not covered as the parts itself is £385
that was very stressful .. as I have a heart condition remotely monitored by Bart's Hospital advised to keep warm to prevent heart working hard
19th September 25: My original Valiant Engineer who has serviced it since 2012 look at it spend 2 hrs to fix it
He charge me £100 for labour and £60 for parts .
We are in January .. I have had hot water and heating no other issue with the boiler
I have been liasing with the company
Quoted Consumer act 2015
"All services must be provided with reasonable care and skill" it is reasonable to ask to refund £160 as my boiler was working before the engineer did service / safety
The offer on table is £25
Sale offered an ideal boiler with 0 interest .. with discounted price
I like Valiant which expensive but reliable
I will change to a 832 once it become too expensive to maintain
My assessment : 1) 13th old boiler uninsurable .. 2) premature PCB .. not covered "Term and Condition"
You have to spend time money and energy .. and get nowhere ..
" I feel like I am dealing with an elephant 🐘 and I am like an ant 🐜 in the forest 🌳 of customer care ...
if you want stress and waste your time specially if you have a boiler over 10 years old go ahead use this company
I recommend MRU in Romford for service

1) Security the most badly managed airport ... miss our flight two month ago.. there was a change in July .. took 8 minutes to clear .. was quick from tapping your boarding pass to clear security ... liquid .. 1) Put it in your bag 2) For this line ... training line you should take out your liquid .. We are mind readers !!!
July 25: Damaged suitcase ... dented .. no compensation can still be used happy days 😂😂😂you give them a PURFECT suitcase ... get damaged ..very poor customer care by easyJet !!!
If I had a choice I do not travel from Gatwick ... still feel traumatised by the experience !!!
We had a bad experience with Easy jet damaged our suitcase 17th July 25.. dented claim under Airline guidelines won't be replaced !!!
1) Take photo before you send it to cargo .. 2) Take photo on Carousel at Airport 3) Keep your receipt safe and the tag on the suitcase 3) Report and fill form at airport 4) Claim within 7 days 5) claim under Montreal Convention 6) send all documents
Hope that helps ..

My wife decided to go with Crystal after looking at their product and the March deal ... great improvement since 1980
6 Windows were fitted last week two days work ... We had Richard and Sam
We were very pleased with their input last Thursday and Friday ..
They were punctual ,Courteous , protected our property with cardboard , removed their shoes as per our custom
The work was done meticulously no tiles were broken in the bathroom or kitchen that demand a lot of skill ..
The windows in bathroom stairs kitchen and dining room looks great and our house appears warmer and
Our place was left clean and tidy after each day of work
It was stress free and seamless
They have a 10 year no quibble guarantee ...
We chose supply fit and pay in 6 month
We would use them again and recommend them ensure you have a good deal