レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち1の評価

Im so sorry I can not rate zero stars. Played many days , to put money in no problem. Lost 10,000+ very fast. Then got lucky and wanted to withdraw some funds. It is virtually impossible ! Email ver... もっと見る

企業が回答しました

5つ星のうち2の評価

They’re basically scamming people with their bonuses. I made a deposit specifically to get a bonus, followed all the requirements, and still never received the freebet. When I reached out to th... もっと見る

企業が回答しました

5つ星のうち1の評価

Quiero dejar constancia pública de una situación muy grave con 1win. Mi ID de usuario es 301232509 (Cristhian Moreno). Realicé dos apuestas con los siguientes IDs: 225614525 y 225613... もっと見る

企業が回答しました

5つ星のうち5の評価

1win ini perusahaan yang sangat bagus dalam segala hal. Tapi yang lebih istimewa adalah bagaimana mereka melayani pelanggan dengan sangat baik dan sangat bersahabat. Yang tak kalah penting adalah ba... もっと見る

2.2

期待以下

TrustScore 5段階評価の2

80件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

ネガティブなレビューの 51%に回答しています

通常24時間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Nice platform


Nice platform. Smoothly played games. Happy to get the bonus.

2025年12月6日
自発的なレビュー
1win.com ロゴ

1win.com からの回答

Hello!
Thank you for your kind words!
We’re glad to hear you’re enjoying the platform, the smooth gameplay, and the bonus. If you ever need help or have questions, our support team is always here for you.

Wishing you a great gaming experience!

5つ星のうち1の評価

5 Days Withdrawal Delay, Fake Support, and Extremely Suspicious Behavior

I have been waiting for my withdrawal for 5 days, and my winnings are still not paid. This alone is unacceptable. What makes it even worse is the so-called customer support.
Support agents only join the live chat once every two hours and then automatically close the chat after just one minute, without solving anything or providing any real explanation. Every time I contact them, they create a new ticket, but nothing is ever resolved.
This behavior is extremely suspicious and shows a complete lack of transparency and respect for customers. At this point, it looks like the platform is deliberately delaying payments and avoiding responsibility, which strongly suggests fraudulent activity.
I strongly warn everyone: stay away from this site. Do not deposit or play here unless you are prepared to lose your money.

Updated result 23 December :

My withdrawal request created on 18 December rejected by 1win after 5 day.
They called me & force me delete my review on TrustPilot. If i remove my review they will send my payment. I will not remove my review & i publish my experience here. 1win absolutely scam & fraud company!

User ID: 40470056

2025年12月17日
自発的なレビュー
1win.com ロゴ

1win.com からの回答

Hello! We understand how frustrating this situation feels, especially when you’re waiting for a withdrawal and don’t see progress right away.

After reviewing your case, we can confirm that the withdrawal was canceled and the funds were returned to your account. There are no restrictions on your account from our side.

We recommend trying the withdrawal again or using alternative payment details that you own. If you continue facing issues, feel free to reach out again. We're here to assist you.

5つ星のうち1の評価

1WIN = Voleur

1WIN = Voleur
Ce sont des voleurs, dès que vous gagner un peu d’argent il bloque la connexion à votre compte et ne réponde plus au mail. Ne faite pas confiance à 1WIN vous n’en sortirez jamais gagnant financièrement, en voici une preuve.

« Hello!

Our security service has carried out a comprehensive and objective check regarding your game account (mymail) and, based on its results, we report the following.

At the same time, we inform you that in accordance with clause 9.7. Of the Site Usage Rules, the General Terms and Conditions section (hereinafter referred to as the Rules), if a bettor commits fraudulent actions against a betting company (multi-account, use of software to automate bets, play in arbitration situations, if the gaming account is not used to place bets, abuse of loyalty programs, etc.), the betting company reserves the right to prevent such fraudulent actions by canceling bets and closing the betting participant's gaming account.

Thus, in accordance with the violation of clause 9.7. game account (mymail) has been blocked and cannot be restored.

Please note that upon re-registration, your game account will be blocked without prior notice.«

2025年12月17日
自発的なレビュー
1win.com ロゴ

1win.com からの回答

Hello!
In order for us to correctly verify the information and check the situation, please provide your game ID. This will allow us to compare the data and provide an accurate explanation as part of our standard procedure.

5つ星のうち1の評価

1win es una total estafa.les recomiendo…

1win es una total estafa.les recomiendo no depositar ni jugar aquí ya que vas a tener solo malas experiencias ....por mi parte yo no perdí mucho porque depositaba poquito más sin embargo si tuve varias perdidas ya que me he dado cuenta de muchas cosas ....les explico para que no caigan en engaños fáciles. Les voy a dar una clave por si quiere seguir de regalados con 1win porque yo literalmente no vuelvo a jugar ahí .hoy si se pasaron ...por ejemplo la máquina 5 lion megaways 2 me soltó una Max win y el juego se paró y no me dio ni un centavo .eso quiere decir que son unos ladrones pero bueno ....el que quiera regalar su dinero les recomiendo que cada vez que juegue en 1 win creen una cuenta de usuario nuevo esa era la única forma de no perder siempre solo te sueltan cuando te registras como nuevo usuaria pero no es siempre .y si depronto de casualidad ganas algo. Omo nuevo usuario no vuelvas a usar esa cuenta porque te quitan hasta los calzoncillos ...si depronto no tienes otros casinos para jugar y sienten la necesidad de jugar otra vez en esta porquería de casino háganlo siempre con una cuenta totalmente nueva para que recuperes poquitos y no lo pierdan todo....
Otra clave de porque 1win no es nada confiable es porque no es legal si fuera un casino legal no fuera tan fácil crear una cuenta de usuario de juego ya que los casinos legales tiene que verificar tu información para depositar y retirar como lo es la verificación de tu identidad como cédula o documentos .pero 1win no pide eso tú puedes registrarte las veces que te de la gana solo con un correo y un número nuevo cosa que eso quiere decir que es una página falsa si te roban el dinero no tiene como justificar nada ni como pelear por tus derechos yo debo de tener por hay 50 cuentas de usuarios diferentes...así que les cuento esto para tengan mucho cuidado con este casino .porque te roban todo siempre .....hay muchos casinos que apesar de que todos los casinos te roban la plata disimuladamente por lo menos son legales y puedes pelear por lo tuyo pero en 1win si pierdes no tiene como recuperar nada si nadie deposita plata aquí tarde que temprano se van a quebrar pero si siguen confiando en su suerte y en las mentiras de ellos van a seguir robando siempre ...y por último 1win es tan ladron que sea como sea de quieren meter al mercado camuflado de diferentes formas y escondiéndose en diferentes páginas como por ejemplo publicidades de Facebook ejemplo crown casino o Baloto casino todo eso es publicidad engañosa que termina enviándote a la misma de página 1win así que mucho ojo y espero les sirva de algo yo literalmente no les vuelvo a depositar un centavo ce los dejo a otros que quieran seguir regalando la plata fácilmente ....

2025年12月17日
自発的なレビュー
1win.com ロゴ

1win.com からの回答

Hello!
Thank you for your feedback. Every user's opinion is important to us and helps us improve the quality of our service.

All games on the platform are provided by licensed and verified providers. We do not have access to the game code and cannot influence the operation of the slots or the results — the gameplay is entirely determined by the providers' algorithms.

Possible technical failures may occur for reasons not directly related to the platform, including the operation of third-party services or the connection. In order for us to thoroughly investigate the situation you described, please provide your game ID, as well as the date, time, and name of the game, if possible.

Once we receive this information, it will be reviewed as part of our standard procedure.

5つ星のうち1の評価

Hice un depósito por Binance en LTC

Hice un depósito por Binance en LTC , y después a la hora de retirar , que siempre yo retiraba por Binance , no la tengo la opción más disponible, y nada más me aparecen la opción para retirar de mercado pago y AIRTM , las cuales en las dos intenté retirar y no se cancelan , no me deja retirar por ninguna de las dos. Cuando siempre retiré por Binance y desactivaron otra cantidad de formas de retiro , y nada más quedaron mercado pago y AIRTM. La verdad que siempre complican las cosas y no lo hacen accesible y resolutivos para sus usuarios. Un DESASTRE. Hablé con soporte y me dicen que están en actualización de sistema, y cada uno me dice una cosa diferente.

2025年12月10日
自発的なレビュー
1win.com ロゴ

1win.com からの回答

Hello!
We understand that the situation described causes considerable dissatisfaction, especially considering your usual method of withdrawing funds. Available withdrawal methods may change due to technical updates and payment system requirements, so only certain options are displayed at certain times.
All withdrawal transactions are processed through verified systems, and such changes are not intended to cause inconvenience to users. Information from customer support is provided on the current status of updates, which is why the wording may differ at different stages.
In order for us to check your specific case, deposit history, and withdrawal attempts in detail, please provide your account ID. This will allow us to correctly understand the situation and give you an accurate status.

5つ星のうち1の評価

Depozito yaparken sorun yok ama iş çekime geldigi zaman inanilmaz bekletiyorlar

07.12.2025 tarihinde bir çekim talebi verdim 2500 azn ve 700 azn sürekli sordugumda bekleme kalin vs tarzi çümlelerden başka bir cevap alamadim üstelik vip statusindeyim sitede bu kadar az bir çekim talebini bile 3 günde ödemediler sürekli oyun hesabina aktarip duruyorlar şimdilik 3 gün oldu ödemediler ama iptal edip oyun hesabinida aktarmadilar yogun stres yaşamak istiyorsaniz bu site tam size göre

2025年12月7日
自発的なレビュー
1win.com ロゴ

1win.com からの回答

Hello!
In order for us to thoroughly understand your situation and correctly verify each withdrawal request, we need your gaming account ID. This will allow our specialists to immediately proceed with the verification and provide you with an accurate official response without unnecessary delays.
We take such requests seriously and will try to help you as soon as we receive the necessary information.

5つ星のうち1の評価

useless support that do not solve any…

useless support that do not solve any issue with my second deposit not credited.
ID: 313172107.
The support say that my info not match but i try to explain that info was enter mannually. But still show not credited.
I will not change my review until it show as credited the deposit of may.
Mercado Pago
En proceso
+24.187,00 ARS
22 de mayo de 2025
14:32

2025年5月21日
自発的なレビュー
1win.com ロゴ

1win.com からの回答

Hello!
We understand how unpleasant it is to encounter a situation where a deposit is not credited and, in your opinion, support does not provide a solution. This is definitely not the experience we want for our users.
Please contact support chat again and be sure to attach a receipt for this deposit — a check or a screenshot from the bank with the date, time, and amount. Our specialists will be able to retrieve the transaction history and conduct an in-depth check on this particular transaction.
We will carefully consider your request and try to understand the situation in as much detail as possible so that you receive a clear and specific conclusion regarding your deposit.

5つ星のうち1の評価

Flor de garcas



Ojo con los depósitos cuando no te lo acreditan enseguida no lo.ves más empiezan con los extractos de bancos por pdf y así te tienen durante semanas hasta q te cansas , son unos garcas.
Respondiendo a lo q.dice la.pagina 1win así te pueden llegar a tener semanas pidiéndote lo mismo ID extracto de banco y nunca una respuesta hasta q te cansas y te terminan cagando.

2025年11月21日
自発的なレビュー
1win.com ロゴ

1win.com からの回答

Hello!
We understand that you have had a very difficult experience, and situations like this can really throw you off balance. We want to help you in a concrete way, not just with general words — for this, we need your game ID. Only then will our specialists be able to check the transactions, see the status of the deposit, and figure out at what stage the delay occurred.
Please send us your ID, and we will forward your request for a detailed review and do everything possible to resolve the situation.
We are here to help you get results.

Hello!
We have reviewed your request and confirmed that the deposit has been successfully credited to your gaming account in full. The funds are reflected in your balance and are available for use.

Requests for documents during the verification process are standard procedure and are intended to ensure that payment details are correct, not to delay the decision. In this case, the transaction has been completed and no further verification is required.

If you have any questions about the display of funds or transaction history, all relevant information is available in your account.

5つ星のうち3の評価

Cada dia esta peor

Tengo hoy 12 dias con 1 retiro de 3500 que no me han hecho + mas 1 retiro de 4100 q tiene 3 dias que no me han hecho. Aparte de esto hice 2 depositos que tienen mas de 1 semana cada 1 que no me colocan porque dicen q no ha llegado a su cuenta de juego y en el banco ya me pasaron reporte de que si esta. Cada dia esto esta peor

2025年11月1日
自発的なレビュー
1win.com ロゴ

1win.com からの回答

Hello!
We understand how difficult and exhausting this situation can be — when withdrawals are delayed, deposits are not displayed, and each new day only adds to the stress. This is definitely not the experience a user should have, and your case requires a detailed investigation.
In order for us to forward the information to our specialists and review all transactions on your account, please send us your game ID. Only with it can we see the status of transfers, deposit history, and understand at what stage the discrepancies arose.
Please send us your ID, and we will forward your request for an in-depth review and do everything possible to resolve your situation.

5つ星のうち1の評価

I advise you to stay away from 1win

I advise you to stay away from 1win. I joined them as a deposit and withdrawal agent for clients. They created a player account for me so I could fund it and then top up my 1win wallet. All the accounts were activated with a copy of my passport and ID card. Surprisingly, I topped up a player account with 36 USD, but I couldn't top up my 1win cash wallet. I contacted support, and their support was terrible; they didn't answer, and even when they did, it was useless. Support told me to contact the security team. I contacted the security team, and they asked me for a copy of my ID card, even though they created the account and I sent them a copy when I created it. I sent a copy to the security team, and then, to my surprise, they suspended my account, claiming I violated their agreement. They created the account themselves, and I don't have another account with the company, and I haven't even used this account. I want to tell you that this is a childish company. I've been working with 1xbet for two years, and this has never happened to me with them.

2025年11月10日
自発的なレビュー
5つ星のうち5の評価

good situs recomended

good situs recomended
id 89555599

2025年11月9日
自発的なレビュー
1win.com ロゴ

1win.com からの回答

Hello!
It's very nice to read such a sincere review. We're glad that you like the site and can recommend it to others — this is the best sign that the service works smoothly and without any hassle for you.
We will continue to maintain stability so that every session is comfortable.
May the game bring you only good impressions!

5つ星のうち1の評価

Incompetent

Suddenly, I started receiving a lot of casino-related phishing emails. Curious about why this was happening, I checked my email address in security-related databases. It turned out that my email had been registered on a casino website.

Obviously, the unprofessional and incompetent people running that site didn’t bother to verify email addresses, allowing someone else to register mine. They didn’t even notify me, so I had no way to inform them that this was a mistake.

To make matters worse, these same careless people apparently exposed their user data to hackers - so my email ended up in the wrong hands. Now I’m being bombarded with scam messages.

My advice? Ignore this casino completely.

2025年10月12日
自発的なレビュー
5つ星のうち1の評価

Les quiero advertir a todos los…

Les quiero advertir a todos los ingenuos como yo que no caigan en la trampa de entrar al casino en línea 1win. Ya que son fraudulentos te roban todo tu dinero y no hay forma de recuperarlo, la ruleta en vivo es lo peor, estaba jugando y realicé la apuesta menor y ella tomó todo el saldo me dejó sin nada, como si hubiera apostado todo. Soporte no resuelve nada, el juego no contesta los mensajes. Conclusión fui víctima de robo por confiado, 1Win es lo peor no es confiable, son fraudulentos, no entren. Jugar su dinero allí, porque tenga la seguridad que lo pierden.

2025年10月17日
自発的なレビュー
5つ星のうち1の評価

Account closure and no withdrawal

Hi, my account was closed due to a breach of an article. I have sent multiple emails across this past week and I have not received any response, only that I should send an email from the email of my account which is this email so I don't know why I was told that. I have done nothing wrong on my account, I made a withdrawal, completed verification as requested and then my account was closed. Under that article, it says that the deposit should be given back to the player and the winnings confiscated. But I haven't received any answer regarding the withdrawal of those deposits. I'm going to have to make complaints on casinoguru and askgamblers because you're not responding to any of my emails... my id is 32973025

2025年9月26日
自発的なレビュー

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