Today my Honda VFR800 was scheduled to be collected by DEAN. The collection happened right on time. Dean introduced himself immediately and then proceeded to take some photographs of my damaged bike.... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Graham the driver rang me when he was half an hour away turned up was polite and professional. Very informative and showed me around the bike and discussed everything in great detail. It was a straigh... もっと見る
Had to make a call I didn’t want to make about my bike as it caught fire this morning. However I got put through to a lovely lady called Camilla Forlee, I couldn’t have asked for a more professional p... もっと見る
Very quick collection, the first message arrived the day before, collection arranged for the next working day. Graham arrived within the time frame specified by the company, anlso rang to say he was 3... もっと見る
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 27%に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Dean
Dean was really friendly, and helped with all the needed paperwork. When completed he took away my bike and make sure everything was ready with the replacement before handing it over. 10/10 customer care.
Paul was super kind and patient with…
Paul was super kind and patient with us. Helped us BIG TIME when we couldn’t find parking in our usual place. 10/10 service! Thank you so much :))
Good service.
Questionable business practice
Got off to a poor start where I feel I was coerced down the Hire Agreement path. The hire, storage and waiver fees were extortionate and despite what they said, I would ultimately be on the hook for these. At the very least, I would need to be cooperative and compliant for an indefinite period.
Because I refused to sign the contract and instead claim via my insurance policy, I believe I was treated as low priority and had to chase every other day for anything to happen. There was also an endless amount of form-filling and repeating myself.
However, once my motorcycle finally reached Lewis, the engineer, the matter was brought to a swift conclusion. Lewis was very quick to respond to emails and arranged the return of some personal effects.
There were several individuals I spoke to who are a credit to the business, but I think there is a problem at the top where they need to reconsider the ethics of the business.
Collection of my motorcycle
Graham the driver was very professional in his approach and treated my bike like his own so far so good
Tony great service and delivering my…
Tony great service and delivering my bike
Thank you very much
Have only taken a star off due to the…
Have only taken a star off due to the time taken to validate my claim, nearly 3 weeks, owing to a backlog they had.
Once Kevin Hall the engineer got hold of it, the claim was sorted within 48hrs, great service from Kevin, 5 star!
Top Team
if you need someone to sort out your insurance claim these are the guys, second to none!
Tony was very pleasant and arrived on…
Tony was very pleasant and arrived on time.
Tony was great
Tony was great, he explained things very thoroughly and was very patient with me throughout the process.
I was impressed by the professional…
I was impressed by the professional approach to the situation I found myself in, Lionel explained the process in a straight forward easy to understand way.27/
Tony was amazing explained everything…
Tony was amazing explained everything in detail fully went over all contact information regarding breakdowns and was a very pleasant gentleman credit to business
It was very clear and they didnt rush…
It was very clear and they didnt rush the process. Waited for me and very polite
Great service
Great service
Graham rang me when he was 30 mins away, online tracking was not working but that didn’t matter thanks to the call
Motorcycle repair
Dean has just delivered my bike which has been in for repair. So pleased it looks good as new. Thank you to all for your great service.
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プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
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