Excellent customer service from start to finish! Communication is always great, and the team are friendly, approachable and easy to speak to. Nothing is ever too much trouble, and they always go above... もっと見る
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Roman has been incredibly helpful throughout the whole process. He is friendly, approachable and always quick to call if you need anything or have any questions. Nothing ever feels like too much troub... もっと見る
An extremely pushy person cold called our business today. Would not take no for an answer when I tried to explain we are not looking to move our business. They then became insulting and rude! I... もっと見る
企業が回答しました
We recently switched over our card machines with the help of A2B Payment Solutions and couldn’t be happier with the service. Kade was brilliant from start to finish. As a pub company, we needed a smoo... もっと見る
企業が回答しました
企業情報
当該企業による記述
At A2B Payment Solutions, we take immense pride in our commitment to providing client focused merchant services and business funding solutions to the highest quality. We have been able to do this by genuinely understanding our clients needs and understanding the unique financial requirements of businesses, by doing this we have dedicated ourselves to supporting them on their growth journey.
連絡先
11 Croft Court, FY4 5PR, Blackpool, 英国
- 03334432645
- info@a2bpayments.co.uk
- a2bpayments.co.uk
4.2
ほぼ満足
239件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューに回答していません
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
A Company who goes the extra mile
Changing suppliers is not something that we consider lightly, however, Jamie made this transition very easy. My first request (of communicating by email as I have limited availability for phone calls) was followed all the way from day one. He then offered us some great savings and in addition to that resolved a problem which we were experiencing from our current supplier which has made life much simpler and easier for me. Jamie was helpful from day one, no pushy sales, a commitment to getting exactly what we needed as a business. He has been available to contact at any time of the day and now everything is installed and working well he is still available. This, in my experience is very rare. Thank you Jamie, I would definitely recommend you and the company that you work for.
2024年2月2日
自発的なレビュー
A2B Payment Solutions からの回答
We're thrilled to receive such a fantastic review from you! It's incredibly rewarding to hear that you were satisfied with our services. Your feedback means the world to us, and we're grateful for your support. Thank you for choosing us, and we hope to see you again soon!
Straightforward
I’m Always apprehensive about changing suppliers but Mackenzie explained the process, showed me how much I would save and made the switch simple. New terminal received promptly and help was available throughout if needed! Polite& professional- thanks for a great service 😊
2024年2月1日
自発的なレビュー
A2B Payment Solutions からの回答
Thank you for the positive feedback! We're thrilled you had a great experience and look forward to serving you again soon.
A2B Payment Solutions からの回答
Thank you for your kind words! We're delighted you had a great experience with us and look forward to serving you again.
Not a pleasant experience.
An extremely pushy person cold called our business today.
Would not take no for an answer when I tried to explain we are not looking to move our business.
They then became insulting and rude!
I possibly think they require some additional customer contact training.
2024年1月25日
自発的なレビュー
A2B Payment Solutions からの回答
We sincerely apologise for any discomfort or frustration caused by your recent interaction with one of our sales representatives. We take feedback seriously and aim to provide the highest level of professionalism in all our interactions.
Upon investigating the matter, we found that our representative indeed reached out to your business with the intention of introducing our services. While we aim to engage with potential clients respectfully and professionally, it appears that the approach taken in this instance did not meet our standards.
We understand and respect your decision not to pursue our services at this time, and we apologise if our representative's persistence came across as pushy or disrespectful. We have taken immediate steps to address this issue internally, including providing additional training on effective communication and respecting boundaries.
Please know that this is not indicative of the level of service we strive to provide, and we genuinely appreciate your feedback as it helps us improve our practices. Should you ever reconsider or have any further inquiries about our services, we would welcome the opportunity to engage with you in a more respectful and appropriate manner.
Once again, we apologise for any inconvenience caused and thank you for bringing this matter to our attention.
Quick to resolve problem with machine
Card machine was faulty due to a dodgy battery but the problem was sorted and resolved with a new one which arrived and got set up the next day 👍🏼
2024年1月9日
自発的なレビュー
A2B Payment Solutions からの回答
Thank you for the positive feedback! We're thrilled you had a great experience and look forward to serving you again soon.
A2B Payment Solutions からの回答
Hi Jennifer, we are sorry to hear about your experience and have been working closely along side you and your staff ensuring that your issues are now resolved. Elliot has left the company so if you need to speak to a representative please reach out on 0333 443 2645. If we can assist you in any other way moving forward please just ask.
A2B Payment Solutions からの回答
We greatly appreciate your positive review! It's heartening to learn that our services at A2B Payment Solutions have left a positive impression on you. Your feedback fuels our dedication to excellence. If you have any suggestions or if there's anything more you'd like to share, we're all ears. Thank you for choosing A2B Payment Solutions for your needs!
I dislike any kind of sales calls in…
I dislike any kind of sales calls in general, even if I need what’s being sold but Marcos Calle made the whole process easy and more importantly, clear. We’ve got a really good rate, better than any I’d been offered. Overall a pleasant experience.
2023年12月27日
自発的なレビュー
A2B Payment Solutions からの回答
We're grateful for your positive review! It's fantastic to hear that you've had a positive interaction with A2B Payment Solutions. Our team takes pride in delivering exceptional service, and your feedback motivates us to continue doing so. If there's anything more we can do for you or if you have additional comments, please don't hesitate to get in touch. Thank you for choosing A2B Payment Solutions!
I needed a new card machine and I was…
I needed a new card machine and I was contacted by Jamie Cleary who was amazing in helping me obtain a great deal.
I received a new terminal very quickly and was very easy to install and set up.
Jamie was very helpful during the whole process and kept in touch throughout the whole process.
I would 100% recommend A2B and especially Jamie.
Paul @ Pdautorefinishers Ltd
2023年12月19日
自発的なレビュー
A2B Payment Solutions からの回答
We greatly appreciate your positive review! It's heartening to learn that our services at A2B Payment Solutions have left a positive impression on you. Your feedback fuels our dedication to excellence. If you have any suggestions or if there's anything more you'd like to share, we're all ears. Thank you for choosing A2B Payment Solutions for your needs!
Excellent in every way
We have had an excellent experience with Jamie. Not only did he help get us a deal which will deliver huge savings ( 50%) , he has been incredibly patient and helpful with the onboarding. He has continued to make himself available and follow up even after we signed up. which I personally find is very rare nowadays. I would highly recommend Jamie and A2B
2023年12月20日
自発的なレビュー
A2B Payment Solutions からの回答
We're delighted to receive your positive review! It's wonderful to know that you've had a great experience with A2B Payment Solutions. Our team appreciates your kind words and is committed to maintaining the high standards that led to your satisfaction. If there's anything more we can do for you, please feel free to reach out. Thank you for choosing A2B Payment Solutions!
Pleasure to deal with from start to…
Pleasure to deal with from start to finish, explained I could save over half what I was currently paying, and ended up saving a little extra too
2023年12月19日
自発的なレビュー
A2B Payment Solutions からの回答
We're delighted to receive your positive review! It's wonderful to know that you've had a great experience with A2B Payment Solutions. Our team appreciates your kind words and is committed to maintaining the high standards that led to your satisfaction. If there's anything more we can do for you, please feel free to reach out. Thank you for choosing A2B Payment Solutions!
I have been working with Dylan from the…
I have been working with Dylan from the card payment provider for a few months and I am very impressed by his professionalism and expertise. He has helped us save money for various clients. He is always responsive, friendly, and proactive. He understands our needs and provides us with the best solutions. He is an excellent asset to the company, and I highly recommend A2B Payments, Dylan in particular, to anyone looking for a reliable and trustworthy card payment provider.
2023年12月18日
自発的なレビュー
A2B Payment Solutions からの回答
We're grateful for your positive review! It's fantastic to hear that you've had a positive interaction with A2B Payment Solutions. Our team takes pride in delivering exceptional service, and your feedback motivates us to continue doing so. If there's anything more we can do for you or if you have additional comments, please don't hesitate to get in touch. Thank you for choosing A2B Payment Solutions!
Excellent customer service
Excellent customer service from start to finish .
Very friendly and efficient.
Liam Harris is a credit to the company.
Keep up the good work guys .
2023年12月1日
自発的なレビュー
A2B Payment Solutions からの回答
We're grateful for your positive review! It's fantastic to hear that you've had a positive interaction with A2B Payment Solutions. Our team takes pride in delivering exceptional service, and your feedback motivates us to continue doing so. If there's anything more we can do for you or if you have additional comments, please don't hesitate to get in touch. Thank you for choosing A2B Payment Solutions!
Surprisingly very good!
When Liam called me I was dubious about switching suppliers as I thought it was going to take an age and not really save me that much.
It's been a couple of months now since I changed and the savings are definitely noticeable and the switch over process was seamless. He even answered one of my calls over the weekend which he didn't need to but shows that he cares about his customers
Overall surprising very good!
2023年10月9日
自発的なレビュー
A2B Payment Solutions からの回答
We're grateful for your positive review! It's fantastic to hear that you've had a positive interaction with A2B Payment Solutions. Our team takes pride in delivering exceptional service, and your feedback motivates us to continue doing so. If there's anything more we can do for you or if you have additional comments, please don't hesitate to get in touch. Thank you for choosing A2B Payment Solutions!
A2B payments were brilliant in helping…
A2B payments were brilliant in helping me with my need card reader I couldn't praise Liam enough he is a credit to the company
2023年12月6日
自発的なレビュー
A2B Payment Solutions からの回答
We're grateful for your positive review! It's fantastic to hear that you've had a positive interaction with A2B Payment Solutions. Our team takes pride in delivering exceptional service, and your feedback motivates us to continue doing so. If there's anything more we can do for you or if you have additional comments, please don't hesitate to get in touch. Thank you for choosing A2B Payment Solutions!
Liam Harris is great
Liam Harris is great! Thank you for helping me with my card processing.
2023年12月6日
自発的なレビュー
A2B Payment Solutions からの回答
We're delighted to receive your positive review! It's wonderful to know that you've had a great experience with A2B Payment Solutions. Our team appreciates your kind words and is committed to maintaining the high standards that led to your satisfaction. If there's anything more we can do for you, please feel free to reach out. Thank you for choosing A2B Payment Solutions!
Dan page is an absolute credit
Dan page is an absolute credit! Always super helpful, and attentive and nothing is ever to much trouble. The company itself is really good in what it offers its customers but I would solely recommend it based on the service I receive from Dan. He’s an asset.
2023年11月28日
自発的なレビュー
A2B Payment Solutions からの回答
We greatly appreciate your positive review! It's heartening to learn that our services at A2B Payment Solutions have left a positive impression on you. Your feedback fuels our dedication to excellence. If you have any suggestions or if there's anything more you'd like to share, we're all ears. Thank you for choosing A2B Payment Solutions for your needs!
Our experience with A2Bpayments was…
Our experience with A2Bpayments was great, the person that look after us was quick to respond and always available when we needed to ask any questions.
We will be using this they're service in the future.
2023年9月15日
自発的なレビュー
A2B Payment Solutions からの回答
We're delighted to receive your positive review! It's wonderful to know that you've had a great experience with A2B Payment Solutions. Our team appreciates your kind words and is committed to maintaining the high standards that led to your satisfaction. If there's anything more we can do for you, please feel free to reach out. Thank you for choosing A2B Payment Solutions!
I would highly recommend A2B payments
I would highly recommend A2B payments. Jamie Cotton was very helpful and made the switch from my previous provider stress free.
2023年11月1日
自発的なレビュー
A2B Payment Solutions からの回答
Thank you for taking the time to leave such a positive review! We're thrilled that you've had a satisfying experience with A2B Payment Solutions. Our team is committed to delivering reliable and efficient services, and your feedback affirms that commitment. If there's anything specific you'd like to highlight or if you have further comments, please feel free to let us know. We appreciate your trust in A2B Payment Solutions!
Jamie has overseen a smooth transition…
Jamie has overseen a smooth transition from our old card machine supplier to theirs. Quick, efficient and a very smooth process. Machines set up in minutes unlike days from previous supplier. Speak to them and I'm sure they could save you money like they have with us.
2023年11月21日
自発的なレビュー
A2B Payment Solutions からの回答
We're delighted to receive your positive review! It's wonderful to know that you've had a great experience with A2B Payment Solutions. Our team appreciates your kind words and is committed to maintaining the high standards that led to your satisfaction. If there's anything more we can do for you, please feel free to reach out. Thank you for choosing A2B Payment Solutions!
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