We were attended to by William and he dealt with us in a professional manner in showing us the mobility scooters that might suit my needs. He explained everything I needed to know and demonstrated the... もっと見る
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I went to buy a wheelchair for my husband, the lovely person that helped me clearly demonstrated models, even saying i could try it with her in it to see what it was like to push. The service in ablew... もっと見る
企業が回答しました
Prompt service from really pleasant professional staff both in store and delivery service. Price and change of products were really good also, Helping with ensuring VAT deducted from products was a... もっと見る
企業が回答しました
The attitude of one staff member wasn't very helpful he said " that's above my pay grade." All he had to do was check my name on an item, how hard was that. They seem to have lots of staff, some are... もっと見る
企業情報
Ableworld - Colchester について
当該企業による記述
About Us
Ableworld are the largest mobility retailer in the country and believe this is because we genuinely care about our customer’s well-being. We employ professional, caring and knowledgeable staff to work in our stores, and provide quality mobility aids at value for money prices.
Ethical Traders
We pride ourselves on being an ethical trader who will not pressure sell items and if we feel a product should have an assessment we will not sell these online, as we want to ensure our customers that they are getting the right product for their needs, not just the most expensive mobility aid.
Our Products
Our stores stock all types of mobility aids, including Mobility Scooters, Walkers, Powerchairs, Bathing Aids and Stairlifts. You can be assured that in all of our stores we provide the same caring approach to looking after our customers, and the same range of quality mobility aids.
Free Expert Assembly
Free Professional Assembly
Free professional assembly on all mobility scooters and riser recliner chairs. No extra charge.
連絡先
5 The Stanway Centre, Peartree Road, CO3 0JX, Colchester, Essex, 英国
- 01206 561335
4.7
優良
79件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Excellent Service
Originally went to buy a scooter but came away with a walker. Was so impressed with the service we received from Willliam that we went back a few days later and bought the scooter also. As I am left handed the controlls had to be reversed. This was no problem as Adam was on hand and did this very quickly. Both men were extremely polite and friendly. Felt that I had purchased what I really needed and not what I thought I needed. Couldn't be happier.
2024年6月27日
自発的なレビュー
Ableworld - Colchester からの回答
Hello Pat,
Thank you for taking the time to leave us some feedback. We are thrilled to hear our Colchester team provided great service on your visit, especially from William and Adam! We hope to see you again.
Take care,
Ableworld
Purchased a boot scooter from Ableworld Colchester
Purchased a boot scooter from Ableworld Colchester. Great service from Adam, who spent time listening to and understanding our requirements, before suggesting some scooters to test drive. No attempt to “upsell” - in fact we ended up being guided to purchase one of the cheaper models in the shop. Taught us all we needed to know about how to drive it, take it to pieces and reassemble it. Good to hear that the staff don’t work on commission, so genuinely want to help you choose the model best suited to your needs
2024年6月7日
自発的なレビュー
Ableworld - Colchester からの回答
Hello Sally,
Thank you for taking the time to leave us some feedback. We are thrilled to hear our Colchester team provided great service on your visit. We hope to see you again.
Take care,
Ableworld
Caring and kind
We went to purchase a new walker with a seat for my Mum and they advised us very well and we purchased the product after being allowed to test in in her car boot (carefully).
Unfortunately Mum has struggled with it for reasons not relating to their sales and she reluctantly returned the walker and swapped for a different one. Mum felt really bad about it but they could not have been more kind and helpful and took back the unsuitable one and gave her a different one and refunded the difference with no fuss and genuine kindness and caring, which is rare these days. Ted especially was wonderfully helpful. Go visit Ted!
2024年5月15日
自発的なレビュー
Ableworld - Colchester からの回答
Hello Cath,
Thank you for taking the time to leave us some feedback. We are thrilled to hear our Colchester team provided great service on your visit. We hope to see you again.
Take care,
Ableworld
Colchester store
Colchester store. Recently dropped a family members mobility scooter off to ge looked at but it was beyond repair, shop very informative around this and the options with scooter. Went back into shop and the staff helped us out with a new scooter and advise on the suitability of the scooter as well as battery life etc. Gerald was very helpful and friendly. Would definitely recommend for anyone looking for a scooter or mobility equipment
2024年4月25日
自発的なレビュー
Ableworld - Colchester からの回答
Hello Ellie,
Thank you for taking the time to leave us some feedback. We are thrilled to hear our Colchester team provided great service on your visit. We hope to see you again.
Take care,
Ableworld
Great online shop have used numerous…
Great online shop have used numerous times for items for an elderly family member.
Fast delivery good quality products for a reasonable price.
2024年1月5日
Ableworld - Colchester からの回答
Hello Martin,
Thank you for taking the time to leave this excellent review. We are delighted to hear that you find our online shop great and are happy with the delivery and quality of our products.
Take care
Ableworld
An excellent service
Visited Ableworld in Colchester to have a look at mobility scooters. The female salesperson was excellent, she was very knowledgeable and knew about the products. The best thing was she was not pushy (sorry I can’t remember her name), I was able to try a couple of different scooters to see which was the best for me. I now have a scooter which is excellent, it has increased my independence and I am gaining confidence the more I use it. Would highly recommend Ableworld, thank you.
2023年9月4日
自発的なレビュー
Ableworld - Colchester からの回答
Hello Liz,
Thank you for taking the time to leave us this excellent review. We are thrilled to hear that the team from our Ableworld Colchester store was able to help you find the perfect scooter to meet your needs. We hope to see you again.
Take care
Ableworld
Fantastic team Craig David Gerald and…
Fantastic team Craig David Gerald and Denice
I felt a bit embarrassed needing to buy a wheelchair but I was soon put at ease by the Colchester team
I had to return the wheelchair for an exchange for a different one which was more suitable for my present needs .The exchange was promptly done
Thank you Team
Hannah Mulvey
2023年9月4日
自発的なレビュー
Ableworld - Colchester からの回答
Hello Hannah,
Thank you for taking the time to leave us this excellent review. We are thrilled to hear that the team from our Ableworld Colchester was able to help you so efficiently. We hope to see you again.
Take care
Ableworld
We purchased a bed from Gerald on 14th…
We purchased a bed from Gerald on 14th July and still waiting for ti today 21 August, had very little feed back from anyone at the Colchester branch and in fact are waiting for a phone call that was promised at 9:00am today it is now 10:55am
2023年8月21日
自発的なレビュー
Ableworld - Colchester からの回答
Hello Peter,
Thank you for taking the time to submit your review. I am sorry to hear that you have been disappointed with the level of service and updates you received from the colleagues at the store.
Your comments have been passed to the store Manager and the other members of staff involved so that an update can be sent to you as soon as possible.
Please do not hesitate to contact support@ableworld.co.uk if you require further assistance or have any questions. We would be happy to respond back to you.
All feedback from our customers is appreciated, good or otherwise, as we do strive to make our customers experience a positive one and your feedback is enormously valuable to us, so we greatly appreciate you taking the time to submit your review.
Yours Sincerely
Ableworld
Just purchased a Drive Explorer Sport…
Just purchased a Drive Explorer Sport mobility scooter from Ableworld and was very pleased with the service. Everything was explained clearly, with demonstrations as to getting it started and also breaking it down to go into my car boot. I even had a test drive! There was no pressure to buy just helpful advice when needed. Happy to recommend the staff at the Colchester store.
2023年8月12日
自発的なレビュー
Ableworld - Colchester からの回答
Hello,
Thank you for taking the time to leave us this excellent review. We are delighted to hear that the team here at Ableworld Colchester provided excellent service. It's also great to hear that the team was able to help find the best scooter which suited your needs. We hope to welcome you back again.
Take care
Ableworld
Hasn't arrived
2023年7月16日
自発的なレビュー
Ableworld - Colchester からの回答
Hello David,
Thank you for taking the time to submit a review. We are sorry that your order hasn't arrived yet.
Please do not hesitate to contact support@ableworld.co.uk if you require further assistance or have any questions. We would be happy to respond back to you.
All feedback from our customers is appreciated, good or otherwise, as we do strive to make our customers experience a positive one and your feedback is enormously valuable to us, so we greatly appreciate you taking the time to submit your review.
Yours Sincerely
Ableworld
Thank you so much to all the guys at Ableworld
Adam and Gary and all the guys I’ve spoken to at Ableworld are fantastic. Honest, sincere, can’t do enough to help. Their prices are very reasonable and it is so heartwarming to deal with a company like this.
Their time keeping and communication is impeccable.
They moved a complicated hospital bed for us. Thank you so much you did an amazing job.
I would highly recommend this company and they will be my first port of call if I need to purchase any further equipment.
Cathy
Westcliff
2023年6月2日
自発的なレビュー
Ableworld - Colchester からの回答
Hello Catherine,
Thank you for taking the time to leave us this fantastic review. We are delighted to hear that Adam and Gary from our Ableworld Colchester provided excellent service on your visit. It's also brilliant to hear that you found their time keeping and communication is impeccable. We look forward to welcoming you back.
Take care
Ableworld
As usual my online order was processed…
As usual my online order was processed and delivered quickly and efficiently and the items were just what I wanted. I can thoroughly recommend Ableworld. Reliable and excellent quality.
2023年5月29日
Ableworld - Colchester からの回答
Hello Mrs King,
Thank you for taking the time to leave us this excellent review. We are thrilled to hear that your online order came quickly and efficiently. Its also great to hear that you are happy with the quality of our products. We hope to see you again.
Take care
Ableworld
Great service
Great service, no pressure to buy, loads of good advice, keen prices.
2023年4月29日
自発的なレビュー
Ableworld - Colchester からの回答
Hello Nigel,
Thank you for taking the time to leave us this excellent review. We are delighted to hear that the team at Ableworld Colchester provided great service and good advice. We hope to welcome you back in-store again.
Take care
Ableworld
Excellent service!
Recently, I had a problem with my walker that I bought from them in June 2022, and I rang the store and a very polite young man spoke to me and said they would send someone that afternoon - he arrived at 4pm and repaired it in my flat very quickly. Excellent service!
2022年11月19日
自発的なレビュー
Ableworld - Colchester からの回答
Hello Sheila,
Thank you for taking the time to leave us this fantastic feedback! We are thrilled to hear that the team at Ableworld Colchester provided excellent service and we were able to come out and fix your walker that same day. We hope to see you again soon.
Take care
Ableworld
I have had dealings now three times…
I have had dealings now three times with this co at Colchester and have found them Excellent in every way ,what a pleasant surprise in this world we now live in . They are always quick and polite and at very reasonable cost so that is why I have and do rate them as EXCELLENT .
2022年11月17日
自発的なレビュー
Ableworld - Colchester からの回答
Hello Mr. Munthe,
Thank you for taking the time to leave us this fantastic review. We are thrilled to hear that our team at Ableworld Colchester provided excellent service. It's also great to hear that you find our products to be affordable. We hope to see you again in-store soon
Take care
Ableworld
I recently ordered a reclining chair…
I recently ordered a reclining chair from Ableworld Colchester which arrived on time today.The chair was installed very efficiently by Adam and Tony.They were very friendly careful and polite and explained how to use and care for this product in detail.The packaging was removed and the lounge left clean and tidy.
I was impressed with Ableworld and would not hesitate to use them again.
2022年10月27日
自発的なレビュー
Ableworld - Colchester からの回答
Hello Jennette,
Thank you for taking the time to leave us this great review. We are thrilled to hear that Adam and Tony from Ableworld Colchester provided excellent service. We hope you enjoy your chair and hope to see you again soon.
Take care
Ableworld
Friendly, helpful, Knowledgeable
Adam greeted us immediately and helped us work through the items I thought I needed to help with my arthritis. He clearly knew each of the products well and helped me find the best version. He was particularly helpful in selecting a chair and bed. When he and Tony delivered the chair and installed it on 25/10/22 they were quick, efficient and helpful.
2022年10月24日
自発的なレビュー
Ableworld - Colchester からの回答
Hello Brian,
Thank you for taking the time to leave us this fantastic feedback. We are so thrilled that Adam at Ableworld Colchester was able to help you find the correct products to meet your needs. It's also great to hear that the delivery of your chair was quick and efficient. We look forward to welcoming you back in-store again soon.
Take care
Ableworld
Served by Adam thank you
Visited the Colchester store today to be welcomed in by Adam. He helped me find a walking stick suited to me. I didn’t realise there were so many to choose from. Adam was so patient showing me all the different options. Ended up buying two! Thank you.
2022年10月24日
自発的なレビュー
Ableworld - Colchester からの回答
Hello Ellen,
Thank you for taking the time to leave us this great review. We are pleased to hear that Adam from Ableworld Colchester was able to show you all our options on walking sticks and we hope you are happy with your purchases. We hope to welcome you back in-store again.
Take care
Ableworld
good pickup of my powerchair
good pickup of my powerchair, and returned when said, Adam very good..
2022年10月21日
自発的なレビュー
Ableworld - Colchester からの回答
Hello Edward,
Thank you for taking the time to leave us this excellent review. We are pleased to hear that you had Adam at Ableworld Colchester provided great service. We hope to welcome you back in-store again soon.
Take care
Ableworld
Ableworld - Colchester からの回答
Hello Christine,
Thank you for taking the time to leave us an excellent review. We are thrilled to hear that the team at Ableworld Colchester was helpful and understanding of your needs. We hope to see you again.
Take care
Ableworld
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