We were attended to by William and he dealt with us in a professional manner in showing us the mobility scooters that might suit my needs. He explained everything I needed to know and demonstrated the... もっと見る
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レビュアーのコメントを見てみましょう
I went to buy a wheelchair for my husband, the lovely person that helped me clearly demonstrated models, even saying i could try it with her in it to see what it was like to push. The service in ablew... もっと見る
企業が回答しました
Prompt service from really pleasant professional staff both in store and delivery service. Price and change of products were really good also, Helping with ensuring VAT deducted from products was a... もっと見る
企業が回答しました
The attitude of one staff member wasn't very helpful he said " that's above my pay grade." All he had to do was check my name on an item, how hard was that. They seem to have lots of staff, some are... もっと見る
企業情報
Ableworld - Colchester について
当該企業による記述
About Us
Ableworld are the largest mobility retailer in the country and believe this is because we genuinely care about our customer’s well-being. We employ professional, caring and knowledgeable staff to work in our stores, and provide quality mobility aids at value for money prices.
Ethical Traders
We pride ourselves on being an ethical trader who will not pressure sell items and if we feel a product should have an assessment we will not sell these online, as we want to ensure our customers that they are getting the right product for their needs, not just the most expensive mobility aid.
Our Products
Our stores stock all types of mobility aids, including Mobility Scooters, Walkers, Powerchairs, Bathing Aids and Stairlifts. You can be assured that in all of our stores we provide the same caring approach to looking after our customers, and the same range of quality mobility aids.
Free Expert Assembly
Free Professional Assembly
Free professional assembly on all mobility scooters and riser recliner chairs. No extra charge.
連絡先
5 The Stanway Centre, Peartree Road, CO3 0JX, Colchester, Essex, 英国
- 01206 561335
4.7
優良
79件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
I WAS PLEASE WITH MY SERVICE FROM ADHAM…
I WAS PLEASE WHIT MY SERVICE FROM ADHAM IN COLCHESTERWITH PICK BACKWITH THE BUGGEY
2022年10月24日
自発的なレビュー
Ableworld - Colchester からの回答
Hello Ann,
Thank you for taking the time to leave us an excellent review. We are so pleased to hear that Adam from Ableworld Colchester provided great service. We hope to see you in-store again soon.
Take care
Ableworld
Adam was so helpful
Adam was so helpful. He explained everything simply and carefully. He was completely honest and not at all pushy so that I felt very comfortable with my purchase.
Thank you Adam
2022年10月17日
自発的なレビュー
Ableworld - Colchester からの回答
Hello Angela,
Thank you for taking the time to leave us this great review. We are so pleased to hear that Adam at Ableworld Colchester store was helpful and informative towards our products . We hope to welcome you back in store again.
Take care
Ableworld
Very helpful company with polite staff
First of all I'd like to say what amazing shop which in all honesty I didn't know existed till my friend told me about it. I went into the shop slightly lost and didn't know where to look but a young man by the name of Adam didn't hesitate to help me. I left with a shiny new walker and a much better understanding of mobility scooters ready to buy one next month! Hats off to Adam and his colleagues !
2022年10月13日
自発的なレビュー
Ableworld - Colchester からの回答
Hello Gwyn,
Thank you for leaving us an excellent review. We are so pleased to hear that Adam at Ableworld Colchester store was able to be helpful assisting you when looking for your new walker. We hope you are happy and look forward to welcoming you back in-store soon!
Take care
Ableworld
Riser recliner chair delivery
Today we had a chair delivered our gentlemen where Adam and John so very helpful ensuring it was all set up and moved the old chair into another room highly recommend. Thank you so much.
2022年10月11日
自発的なレビュー
Ableworld - Colchester からの回答
Hello Alison,
Thank you for taking the time to leave us this great review. We are pleased to hear that your delivery of your new riser recliner chair went great. We hope you are happy with your new chair and hope to see you again soon.
Take care
Ableworld
Jason and Adam amazing team.
Had a chair delivered by Jason and Adam they were in and out with no hassle, 5 Star service, very friendly and informative Great team thank you Colchester Ableworld.
2022年10月10日
自発的なレビュー
Ableworld - Colchester からの回答
Hello Bob,
Thank you for taking the time to leave is this fantastic feedback. We are pleased to hear that Jason and Adam from our delivery team at Ableworld were friendly and informative. It's also great to hear that the delivery of your chair was great. We look forward do seeing you again.
Take care
Ableworld
The 5* is for Gary at Ableworld…
The 5* is for Gary at Ableworld Colchester, he came out to finish off the work that had been poorly done, thank you for taking the time to talk and explain what you were doing, you kept clean and tidy and very polite, and even though it took longer than expected you were calm reassuring and nothing was too much trouble, I wish you had fitted the stair lift to start with. Thank you again Gary
2022年9月27日
自発的なレビュー
Ableworld - Colchester からの回答
Hello,
Thank you for taking the time to leave us this excellent review. We are thrilled to hear that Gary from our engineering team at Ableworld was able to help you with your stairlift. It's also great to hear that Gary was reassuring and nothing was to much trouble. We hope to see you again soon.
Take care
Ableworld
Took aging relative to Colchester…
Took aging relative to Colchester Stanway store to look for disability scooter.
Singling out Store Manager Jason and assistant Adam for their first class service. Friendly, Helpful, knowledgeable, clear and respectful.
2022年10月7日
自発的なレビュー
Ableworld - Colchester からの回答
Hello Steven,
Thank you for taking the time to leave us an excellent review. We are thrilled to hear Store Manager Jason and assistant Adam from Ableworld Colchester provided first class service. We are also happy to hear that they provided you great knowledge on our mobility scooters which helped you in-store. We hope to see you again in the near future.
Take care
Ableworld
Fabulous service & Adam was superb!
I visited the Colchester store and was greeted by a gentleman called Adam. Immediately he made me feel like I was his top priority and was extremely patient and gave me lots of advice. He also delivered the product and was so warming and made me feel so comfortable and looked after! Will definitely be going back to deal with him. The store is also amazing and has something for everyone
2022年10月4日
自発的なレビュー
Ableworld - Colchester からの回答
Hello Kara,
Thank you for taking the time to leave us this excellent feedback. We are glad to hear that Adam from Ableworld Colchester store made you feel like top priority and gave you the advice you needed. It's also great to hear you were happy on the delivery day of your product. We hope to see you again.
Take care
Ableworld
Happy Bunny
I had a very nice man called Adam who attended my home 🏡. He was so polite and helpful and put me at ease. I wasn't rushed into anything. He gave me the confidence and showed me how use my walker. I happily made my purchase with Adam.
2022年9月29日
自発的なレビュー
Ableworld - Colchester からの回答
Hello Mary,
Thank you for leaving us a great review. We are happy to hear Adam was polite and helpful when attending your house and showing you how to use your walker. We hope you are happy with your purchase and hope to see you again.
Take care
Ableworld
Wonderfully service by Adam
Wonderfully service by Adam. Never felt so comfortable and helped
2022年9月27日
自発的なレビュー
Ableworld - Colchester からの回答
Hello Margaret,
Thank you for taking the time to leave us some great feedback. We are thrilled to hear that William from Ableworld Colchester store provided great service and made you feel comfortable when visiting. We hope to welcome you back soon!
Take care
Ableworld
Excellent service
I visited the store in Colchester to enquire about power chairs.
One of the assistants named William was extremely helpful and friendly and patiently answered my many questions.
I was given a full demonstration and was even allowed to try the chair out outside so I could experience how it would tackle various surfaces.
I proceeded to purchase the chair and I am really happy with it.
Another thing that impressed me was that William noticed that the footplates were at the wrong level on my manual wheelchair and he adjusted them for me free of charge.
Highly recommended
2022年9月21日
自発的なレビュー
Ableworld - Colchester からの回答
Hello Jane,
Thank you for taking the time to leave us an excellent review. we are pleased to hear that William was extremely helpful and answered all your queries which you had. We hope you like your new power chair and hope to see you again.
Take care
Ableworld
I really don’t want to give this…
I really don’t want to give this company even 1 star,
Shocking and most awful Service and staff I have ever met.the chair lift is breaking health and safety regs I’m sure.
So very very angry that the safety of my daughter and granddaughter is at risk whenever the chair is used.
2022年9月9日
自発的なレビュー
Ableworld - Colchester からの回答
Dear Suzy,
Many thanks for your recent review. We are sorry to hear that you have been left disappointed with Ableworld’s service. We as a company strive on our expertise and positive customer service at all of our stores and here at Head Office and strive to be as helpful and courteous as possible.
You can email into the following address support@ableworld.co.uk if you feel you would like to email your concerns directly to Head Office and someone will be happy to respond. Alternatively, you can call into Head Office on 01270 613671, choosing the option for Stairlift and we will be happy to assist and investigate any reported issues or concerns.
Yours Sincerely,
Ableworld
Great service
Great service I contacted them on a Saturday as my stairlift had broken down. Gerald came out on Sunday morning and got it working again. They sent out another engineer out on the Tuesday to give it a full service and renew the seat and footplate. I was surprised at the low bill for this as they had gone all out to assist me. This is the first time I have used Ableworld and and will use them again and I would recommend them to every one.
Regards Tony in Braintree.
2022年8月15日
自発的なレビュー
Ableworld - Colchester からの回答
Hello Tony,
Thank you for taking the time to leave us an excellent review. We are thrilled to hear that the team at Ableworld Colchester delivered great service recently. We are thrilled that Gerald was able to help you with your Stairlift at an affordable price. We hope to see you again!
Take care,
Ableworld
Mixed reactions
Mixed reactions to this particular order. Very helpful lady over the phone in Nantwich; it's always nice to feel someone is listening to your problem – the problem being a rather slow despatch of the item, and the lack of a tracking email from Parcelforce. The product itself is well made and stylish.
2022年6月15日
Ableworld - Colchester からの回答
Hello Dr Kennedy,
Thank you for taking the time to leave us some feedback, all feedback is appreciated.
We are thrilled to hear that the lady you spoke to on the phone was very helpful recently. It is a shame to hear that Parcelforce did not provide you with tracking information. We will raise this with the ParcelForce team so this is resolved in the future.
Thank you,
Ableworld
Gerald and the team at Ableworld are…
Gerald and the team at Ableworld ,Colchester are absolutely wonderful. They work with so much, love, care, time and thought and continue to make my life easier with the products I have from them. I cannot thank them all enough. Brilliant team.
2021年12月20日
自発的なレビュー
Ableworld - Colchester からの回答
Hello Vanessa,
Thank you for taking the time to leave us an excellent review. We are thrilled to hear that Gerald and the team at Colchester were wonderful when you visited recently. It's great to hear they work with much love, care and time. We hope to see you again.
Kind regards,
Ableworld
Ace In The Pack
I hired
a scooter from the Colchester branch for the weekend, they was a slight issue with the hire but they went above and beyond to resolve the problem and I couldn't have been more happy with the outcome. The staff were friendly and professional and a credit to the company. I could not recommend the company more highly.
2021年12月7日
自発的なレビュー
Ableworld - Colchester からの回答
Hello John,
Thank you for taking the time to leave us an excellent review. We are thrilled to hear that our Colchester team went above and beyond to resolve the problem you were having. It's great to hear the staff were friendly and professional. We hope to see you again.
Kind Regards,
Ableworld
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