Abode Money レビュー 

Abode Money からの回答

2026年9月2日

Hey Cody!

Thanks so much for sharing your story with us! You've been such a valuable customer over the last few years, and your belief in us as we've grown has always meant the world. We're so incredibly grateful for your support. You're exactly the type of customer we're fighting for: a family man who provides for others. While this year's appeal is still in progress, we're hoping we'll have some more good news for you soon. We appreciate you!

Abode Money からの回答

2026年9月2日

Hey Lauren!

Congratulations on your appeal victory! We're honored we could deliver this win for you. Thanks for trusting us with your home. Looking forward fighting for another reduction for you next year!

Abode Money からの回答

2026年9月2日

Hey Shehryar!

We're so excited to hear that you found our service easy to use! We strive every day to bring you our best, and a big part of that is bringing big value for the savings we provide. $557 in savings is a great win, and with our flat fee model, you're keeping way more money in your pocket. Enjoy this win, and don't forget to check out our other tools in the meantime to claim even more savings!

Abode Money からの回答

2026年9月2日

Hey Ferdinand!

Congratulations on your big win! $433 is big savings, and we're so proud that we could deliver you a reduction this year. Thanks for trusting us with your home. Don't forget to check out our savings tools to get even more money back in your pocket ahead of the 2027 appeal season!

Abode Money からの回答

2026年9月2日

Hey Ergan!

Thank you so much for sharing your honest experience! Our core tenant is that when we say we want to save you money, we actually mean it. We'll be honest: we used to do what these other companies do and charge a percentage of savings. It just didn't feel right. We know how much it costs for us to service your appeal, and we don't think it's fair to be charging you any more than we have to. That's why we switched to a flat fee!

We're so glad you appreciate our savings model. You saved over $1,300 across your two properties with the reductions we won you, netting over $1,100 in savings. With another company you would've paid $650 out of pocket! We're truly proud that working with us has allowed you to keep more money for the things that matter most.

Thanks for believing in us and sharing your savings journey. We're honored by your trust and excited to deliver another win for you next year.

Abode Money からの回答

2026年9月1日

Hello Avner!

We're really excited to hear that your appeal experience was smooth! Our goal is to make protesting your property taxes hassle-free, so we're glad you felt we hit the mark. $782 is a big win! Thanks for believing in us and trusting us with your home. I can see that you've started checking out our insurance monitoring tool already, too! We'll let you know when we find you a quote that saves you money. Ahead of next season, be sure to complete our exemption survey so we can make sure you're not missing out on any tax discounts with the county. Looking forward to another win in 2027!

Abode Money からの回答

2026年9月1日

Hey Jeff!

This is EXACTLY the type of review we love to get the most! Every day our team wakes up with the goal of getting more money back in your pocket for the things that truly matter, like treating your wife to something special! Congratulations on a great win. Thanks for trusting us with your home!

Abode Money からの回答

2026年9月1日

Hey Preston!

Pumped to hear that you had a great all-around experience. $639 in savings is definitely something to be excited about! Thanks for trusting us with your home. Check out our other savings tools while you wait for next appeal season!

Abode Money からの回答

2026年9月1日

Hey Gabe!

We're thrilled that we surpassed expectations. We fought hard to win you the biggest reduction possible, and we're super excited about the outcome. Looking forward to delivering more savings for you in the years to come! Thanks for trusting us with your home!

Abode Money からの回答

2026年9月1日

Hey Aaron!

Thanks so much for reaching out to leave a review and sharing your experience! $3,889 in savings is one of our biggest wins of the year, and we're so proud of our incredible appeal expert Tiffany who fought for the reduction you deserve. Sharing your experience shows our prospective customers that life-changing savings is truly possible when Abode Money is on your team. We can't wait to win you another reduction next year! In the meantime, please check out our other savings tools so we can keep the momentum rolling!

Abode Money からの回答

2026年9月1日

Hey Alfredo!

Congratulations on your big wins this year! $3,000 back is a lot of money! We're so glad you've enjoyed working with us, and we're thrilled we could help you save more for the things that matter most. Thanks for trusting us with your home. Looking forward to delivering more wins in 2027! In the meantime, please check out our insurance monitoring tools to save more money on your premiums! If you need anything at all, don't hesitate to reach out.

Abode Money からの回答

2026年9月1日

Hey William!

Congratulations on your $1,400 victory! We're thrilled we could deliver meaningful savings for you this year. Thanks for trusting us with your home. We'll get to work preparing your 2027 appeal next! Check out our other tools in the meantime to save even more.

Abode Money からの回答

2026年9月2日

Hello Mithun,

My name is Noah, and I’m an Operations Manager at Abode Money. Thank you for taking the time to share your experience. I understand your frustration, and I’d like to provide some additional context about what happened with your account.

In 2025, we partnered with a local property tax professional to handle your appeal. At the time, we brought in outside experts to help us manage a high volume of appeals while ensuring each homeowner received the attention they deserved. Unfortunately, the agent assigned to your case failed to attend your hearing. That was completely unacceptable and fell well short of the standard we expect for our customers. Once we learned what had happened, we immediately ended our relationship with that agent.

We also took the experience seriously as a company. It reinforced how important direct accountability is when someone trusts us with their home, which is why we no longer rely on outside partners to file appeals on our behalf.

After learning what happened, I personally issued full refunds for your property and offered to handle any appeals the following year at no cost, which you accepted.

A few months later, you added a second property to your account and contacted our team for help filing a homestead exemption, which we were happy to assist with. Because appeals had been set up for both properties in your account, we also submitted Agent Authorization forms allowing us to represent you for those appeals.

You later let us know that you had already engaged another company for the second property and did not want Abode Money representing you there. I understand why seeing our authorization form submitted after you had made other arrangements was frustrating, and I’m sorry for the confusion that caused.

At that point, you asked us to cancel our representation for both properties, and we honored that request. As a result, Abode Money did not file an appeal for either property this year.

I sincerely regret what happened with your 2025 appeal. We took responsibility for that mistake, refunded you in full, and made meaningful changes to our process as a result. While we did not ultimately handle your appeals this year at your request, I’m sorry that your overall experience with us left you disappointed.

Best wishes,

Noah
Operations Manager
Abode Money

Abode Money からの回答

2026年8月28日

Hey Shalini!
This is a great win, thanks for sharing your experience! We want to clarify that our initial savings estimate is not a guarantee of outcome, but instead a prediction of how much we think we could reduce your taxes. You can feel confident that our team always prepares strongest case possible by negotiating with your assessor and attending your hearing. Ultimately, the county decides how much they're willing to reduce your bill. That said, we're glad that you were able to save a significant amount this year, and we can't wait to help you again in 2027.

Abode Money からの回答

2026年8月28日

Hey Aditya!

We're so glad you felt your experience was worthwhile! We're excited to help you appeal again next year. In the meantime, be sure to check out our insurance monitoring tools, and remember that you can use your Concierge to review your utility bills, exemptions, and more. We'd love to save you even more money before your next appeal opportunity arrives.

Abode Money からの回答

2026年8月28日

Hey Aditya!
We're thrilled to hear you had a great experience saving with us this year! I'd love to learn more about what stood out to you. I'll be reaching out to you over email to learn more. Thanks for trusting us with your home!

Best,
Noah
Operations Manager

Abode Money からの回答

2026年8月31日 に更新

Hello Corey,

My name is Noah, I'm an Operations Manager manager here at Abode Money. I wanted to apologize for the frustrating experience you had this week. After reviewing your account I can see where things went wrong, and I totally understand why you're upset.

You initially signed up for a beta-trial of our "Only pay if you save" product, in which your card is only charged if we find that an appeal makes sense for your property. Our initial market research indicated that your home had been accurately assessed this year, which is why you received that "No appeal needed" email a couple weeks back. We use the comparable sales approach, and we couldn't find any comparable home sales within a reasonable distance that reflected your home was overvalued.

The fact that you bought the home for less than assessed, however, is information our analysis did not initially consider. The sale is the strongest evidence that your home is currently overassessed. Unfortunately, when you shared this information and asked my team for more help, they missed the fact that our software had previously found you no savings and ended your appeal.

I know this experience has been disappointing, but I want to reassure you we are not "vibe coding" our work here; we have a dedicated team of engineers and win tens of thousands of appeals annually for our clients. I'd like to help make this right if I can. Were you able to complete the protest form yesterday and send it in, despite the lack of report from our end? If so, we can still help!

I'll reach out to you directly. Please let me know if there's anything else I can do to make this right for you. I'm here to help.

Best wishes,
Noah
Operations Manager
Abode Money

Abode Money からの回答

2026年8月26日

Hello Amit,

Thanks so much for sharing your experience with us! We're glad we were able to deliver some wins this year. Our Customer Experience team has been working hard to improve our communications so that our customers know that an expert is always available to them! We'll be engaging more over email in the upcoming season so you always stay in the loop. Looking forward to helping you again next year!

Abode Money からの回答

2026年8月26日

Hello Mike,

My name is Noah, and I’m an Operations Manager at Abode Money. After reviewing your experience, I want to apologize. The comparable sales provided as part of your market analysis did not meet the standard of quality we expect from our service.
The older comparable sales included in your report were the result of an error in our system, and we understand your frustration, particularly given that the Assessor ultimately declined to consider the research. You relied on us to provide relevant, useful market data for your appeal, and in this instance, we fell short.
We take issues like this seriously and have been working to improve the safeguards around our comparable-sales research so that customers receive more relevant and timely data.

Mike, I’m sorry that we missed the mark on your appeal and that you did not receive the value you expected from our service. I've refunded your subscription fee in full, and we'll try again next year completely free.

As you mentioned when I shared this information with you over email, "I really appreciate your feedback, the refund and your offer to provide your services next year at no cost." Thank you for your willingness to let me make this right for you, and I appreciate your acknowledgement that we've properly addressed your concerns. We'll consider the case resolved for now.


Best,
Noah
Operations Manager
Abode Money

Abode Money からの回答

2026年8月26日

Hello Dr. Saul,

My name is Noah, I'm an Operations Manager here at Abode Money. I owe you my sincerest apologies. As we discussed over email, you signed up within a few days of our internal cutoff for appeals in your county. Each appeal requires an expertly crafted evidence package. To ensure each appeal lives up to our standards, we typically stop accepting new cases a few days before the county deadline. Typically, our signup screen and emails notify our customers if we can't file for them this year due to deadline proximity, but in your case, that email failed to send.

This is entirely my fault, and I want you to know how sorry I am that we let you down. What happened was completely unacceptable, and I completely understand your disappointment. I'd feel the same way if I was left scrambling with only two days to file.

As communicated to you over email, you've been credited a full refund, and the offer to appeal your property for free next year still stands. This is an extremely rare occurrence, but we're owning our mistakes and would love to make it up to you next year. If you have any questions, please don't hesitate to reach out. I'm here to help.

Best wishes,
Noah
Operations Manager
Abode Money