Accommodation.co.uk レビュー 813

TrustScore 5段階評価の4.5

4.3

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I’ve had an excellent experience with my letting and managing agent from start to finish. Gabriellla has been consistently professional, responsive, and genuinely helpful throughout the entire p... もっと見る

5つ星のうち5の評価

Absolutely amazing. I’ve seen how hard the staff work in the background to help people find and move into their ideal house. Really amazing and fully integrated the way the entire process is s... もっと見る

5つ星のうち5の評価

I’ve had a great experience working with the housing management team. They’ve consistently been friendly, professional, and quick to respond whenever I’ve had a question or needed support. E... もっと見る

5つ星のうち5の評価

just had new tenants move into a rental flat. very happy with the work carried out by Hayley, Hayley answered all my questions promptly she carried out many viewings to try and find me suitable tenant... もっと見る

企業情報

  1. 不動産賃貸エージェンシー
  2. アパート賃貸業
  3. 不動産管理会社
  4. 不動産業
  5. 不動産業者
  6. 不動産鑑定士

当該企業による記述

Next-generation letting agency that combines the best Local Lettings Agents with industry-leading technology. We’re on a mission to change the rental experience for the better. Through supporting our local agents on the ground, giving landlords their valuable time back, and being there for our tenants when they have an issue. At every stage, we’re putting people first. Web only? That’s just not us. So much more than just a ‘.co.uk’ company, we’re able to deliver a personal service across the UK but with the added advantage of also having great technology behind us.


連絡先

4.3

優良

TrustScore 5段階評価の4.5

813件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

ネガティブなレビューの 66%に回答しています

通常1カ月以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち1の評価

Avoid

My partner wrote a negative review already to which accommodation responded saying they’d rectify the situation and make sure all the information on the advert was correct. I came across the advert for the property again today and although it no longer says “bills included” it does now say “reduced” even though the price was raised by £50, wouldn’t trust this company at all they change things as and when they please and put blatant lies in their advertisements. Avoid.

2025年12月30日
自発的なレビュー
5つ星のうち1の評価

AVOID ACOID AVOID

This company let my family a house which was cleverly painted fresh to hide the shocking state of the property. The paint job lasted 2 weeks before huge damp patch appears in one room. Water streaming in another room and several windows so bad there was cleaning product in between panes!
Lorna completely blagged her way in securing the lease knowing full well she was letting a house which I eventually had to get environmental health out to. He was shocked at the state of the property and gave a list to Richard who incidentally emails at 6pm on a Friday night just so he doesn’t need to deal with you again

Apparently landlord too poor to fix the property to a decent standard. I had to pay hundreds of pounds out for items she couldn’t afford. We have since heard this is not her only property in Cumbernauld so letters beware!

2025年12月1日
自発的なレビュー
5つ星のうち1の評価

They are a pain to deal with

Not very professional.
'accommodation.co.uk has flagged your review for containing defamatory content.' They tried to take down my review.

2025年10月15日
自発的なレビュー
Accommodation.co.uk ロゴ

Accommodation.co.uk からの回答

Hi Nogonnasay,

Your review was flagged as it does not include any specific details. Unfortunately, without further information, we’re unable to investigate the matter.

If you would like to discuss this further or provide additional details, please feel free to contact me by phone or email:

scott@accommodation.co.uk
0161 768 5355

Kind regards,
Scott

5つ星のうち1の評価

Dishonest and unprofessional

Dishonest and unprofessional - avoid

The property was advertised as all bills included except council tax. During the viewing, Ben (who showed me the house) also confirmed that the bills were included.

Later, John (the owner) contradicted this, saying only the internet was included. When I pointed out the mistake, he ignored my concern and immediately declined my application instead of addressing the misleading information.

This is blatant bait-and-switch behaviour and extremely unprofessional. Do not trust what they advertise or tell you in person.

2025年12月18日
自発的なレビュー
Accommodation.co.uk ロゴ

Accommodation.co.uk からの回答

Hi Alexandros,

Thank you for sharing your feedback. I have looked into this matter further.

The Zoopla advert stated that “the rent advertised is exclusive of utilities but inclusive of high-speed broadband Wi-Fi.” Unfortunately, Zoopla also displayed “Bills included,” which appears to have been added in error by them. For comparison, the Rightmove advert — uploaded using the same software — did not show bills as being included.

The landlord explained this to you at the time and showed you the advert details to clarify the situation. However, following the discussion, the landlord felt it would be best not to proceed with the application.

We have since contacted Zoopla, and the advert has now been updated to prevent any further confusion.

Thank you again for taking the time to raise your concerns.

Kind regards,
Scott

5つ星のうち5の評価

Great experience

Great experience! Dan Butcher was very professional. His personal efforts and involvement from start to finish gave us the assurance we needed and help lighten the stress of putting our house on the market for rental. Thank you Dan

2025年12月11日
自発的なレビュー
5つ星のうち5の評価

Had a really solid experience with…

Had a really solid experience with Accommodation.co.uk from start to finish. Everything was explained clearly, and whenever I messaged or called, someone got back to me quickly. It made the whole process feel a lot less stressful.

They found good tenants faster than I expected and kept me in the loop the whole way through. No hidden costs, no confusing steps — just a smooth, straightforward service. I’d definitely use them again and recommend them to other landlords.

2025年11月20日
自発的なレビュー
5つ星のうち5の評価

I recently used Accommodation.co.uk and…

I recently used Accommodation.co.uk and was genuinely impressed. The whole process was fast and reliable, and I felt looked after from the very beginning. Communication was quick and clear, which made everything so much easier and took away a lot of the usual stress. Overall, it was a smooth experience and I’d happily use them again.

2025年11月20日
自発的なレビュー
5つ星のうち5の評価

5* Service in Manchester

As a landlord based in Manchester, couldn’t recommend enough! They’re fast & reliable! Communication is always clear and they keep me updated without me having to chase. Truly hassle-free service.

2025年11月5日
自発的なレビュー
5つ星のうち5の評価

Breath of fresh air

As a landlord I've been with the company for a few years. Just been allocated a new property manager, Omer, who is excellent. Answers all my questions prompt and with solutions where appropriate. Wasn't sure I was going to stay with the company but will definitely continue with them now.

2025年11月17日
自発的なレビュー
5つ星のうち1の評価

London landlords beware…

I had a very disappointing experience letting a flat in central London. The first tenants were very good with no issues - we had a very good manager Richard who communicated very effectively and was extremely helpful. Things went south after the first 2 years when Richard moved on, the local agent struggled to find tenants and the communication was non-existent with no interim inspections undertaken. The tenants failed to report a leak which led to a repair of thousands of pounds. Even though the agent asked the original tenants to pay for a professional carpet clean when they left (and it looked fine) they failed to ask the same of the next tenants who left the flat in a dirty state and I had to pay £500 for professional cleaning. Missing furniture was also not noted on the check out report. I have continued to receive demands for unpaid council tax and utility bills from when they lived there and the whole experience has been very upsetting. I would never use them again.

2025年6月30日
自発的なレビュー
5つ星のうち5の評価

A Smooth, Fast, and Professional Letting Experience

I had an outstanding experience working with Andy from accommodation.co.uk. From the very first conversation, he made the whole letting process incredibly smooth and stress-free, explaining everything in detail and always being at hand if I had any questions. Andy is genuinely friendly, easy to talk to, and immediately puts you at ease with his likable nature. At the same time, he’s wonderfully professional and straight to the point, no time wasted, no confusion, just clear communication and efficient action.

What impressed me most was how quickly he managed to find a suitable tenant. The whole process felt seamless, and his speed and organisation truly exceeded my expectations. It’s rare to find someone who combines warmth, professionalism, and results so effortlessly.

I couldn’t be happier with the service Andy provided. An absolute star, thanks again 🙏highly recommended!

2025年11月15日
自発的なレビュー
5つ星のうち5の評価

Good and responsive agent

Dan was a great agent- from initial inquiry to arranging the viewings there was great communication (responsive and efficient). Great showing of property very informative

2025年11月11日
自発的なレビュー
5つ星のうち1の評価

Arranged a house viewing

Arranged a house viewing , had a text and email to confirm.. waited at the property for 40 mins , no one turned up.
Rang and emailed the office multiple times. They could be bothered to get back to me .. then I got a email 20 mins after I left saying thank you for attending your viewing . Absolute joke

2025年11月5日
自発的なレビュー
Accommodation.co.uk ロゴ

Accommodation.co.uk からの回答

Hi Lee,
Thank you for your feedback, and I’m really sorry for the inconvenience and frustration this caused.
I’ve looked into what happened, and the appointment time was updated in our system and you would have recieved this information via email in advance of the appointment.
We’ve now made improvements to the way our system sends updates to ensure this doesn’t happen again.
Once again, I’m very sorry for the experience you had with us.

5つ星のうち1の評価

After choosing a time slot they had…

After choosing a time slot they had provided for viewing , no confirmation email from their side even after the viewing date. I have mailed them back regarding this, no reply. Today morning they have called me back and when I was telling them all this..they literally hang up the call, which I think is not professional at all.

2025年11月3日
自発的なレビュー
Accommodation.co.uk ロゴ

Accommodation.co.uk からの回答

Hi Akhil,
Thank you for your feedback. We’re very sorry for the inconvenience, there was unfortunately a human error on our end which caused the issue with your viewing. This has now been fully resolved, and we’ve put steps in place to ensure this does not happen again.
If you’re still interested in the property, we would be more than happy to rearrange the viewing.
Once again, we apologise for the inconvenience and thank you for your understanding.
Kind regards,
Aaron

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