Accommodation.co.uk レビュー 813

TrustScore 5段階評価の4.5

4.3

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I’ve had an excellent experience with my letting and managing agent from start to finish. Gabriellla has been consistently professional, responsive, and genuinely helpful throughout the entire p... もっと見る

5つ星のうち5の評価

Absolutely amazing. I’ve seen how hard the staff work in the background to help people find and move into their ideal house. Really amazing and fully integrated the way the entire process is s... もっと見る

5つ星のうち5の評価

I’ve had a great experience working with the housing management team. They’ve consistently been friendly, professional, and quick to respond whenever I’ve had a question or needed support. E... もっと見る

5つ星のうち5の評価

just had new tenants move into a rental flat. very happy with the work carried out by Hayley, Hayley answered all my questions promptly she carried out many viewings to try and find me suitable tenant... もっと見る

企業情報

  1. 不動産賃貸エージェンシー
  2. アパート賃貸業
  3. 不動産管理会社
  4. 不動産業
  5. 不動産業者
  6. 不動産鑑定士

当該企業による記述

Next-generation letting agency that combines the best Local Lettings Agents with industry-leading technology. We’re on a mission to change the rental experience for the better. Through supporting our local agents on the ground, giving landlords their valuable time back, and being there for our tenants when they have an issue. At every stage, we’re putting people first. Web only? That’s just not us. So much more than just a ‘.co.uk’ company, we’re able to deliver a personal service across the UK but with the added advantage of also having great technology behind us.


連絡先

4.3

優良

TrustScore 5段階評価の4.5

813件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

ネガティブなレビューの 66%に回答しています

通常1カ月以内に回答

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5つ星のうち5の評価

Thank you Aaron Short

Thank you, Aaron Short, for your outstanding support throughout the entire process. You answered all my questions clearly even the repetitive ones with patience and professionalism. I truly appreciate your helpfulness and dedication. It made the whole experience smooth and stress-free.

2025年7月27日
自発的なレビュー
5つ星のうち1の評価

Do not use Accommodation.co.uk

Do not, under any circumstances, use accommodation.co.uk

The disaster started the moment Brooke, the so-called letting agent, couldn’t even bother to show up to our viewing on time — and gave zero notice. That should have been the first red flag. Instead, we got sucked into a two-week circus called a “vetting process,” only to be told, five days before move-in, that we “didn’t meet the requirements.”

During this fiasco, I begged for phone calls, rang their office hundreds of times, and was met with a wall of silence. Brooke wouldn’t pick up the phone, wouldn’t answer, wouldn’t communicate like a professional human being. When she finally managed to arrange a call, she rang the wrong person — not even the lead tenant. It would be funny if it weren’t so infuriating.

And then, when we were down to the wire, panicked and desperate for somewhere to live, they had the gall — the audacity — to suggest we hand over £6,000 to “secure” the flat.

Accommodation.com isn’t just incompetent — they are insulting, exploitative, and a masterclass in how not to run a business

2025年7月25日
自発的なレビュー
Accommodation.co.uk ロゴ

Accommodation.co.uk からの回答

Thank you for your feedback. While we’re sorry to hear your experience was not as you had hoped, we would like to clarify a few points.
The viewing began a few minutes later than scheduled due to traffic and an earlier appointment running over — we apologise for any inconvenience this caused.
Your application was processed through our referencing partner in the usual way. Unfortunately, your group did not meet the required referencing criteria. As advised, communication regarding these checks needed to be made directly with our referencing partner, and delays occurred due to missing or incomplete information.
When it became clear that the affordability criteria would not be met, we explored an alternative option — to pay the shortfall up front, alongside the first month’s rent and deposit. This totalled approximately £6,000 for the City Centre apartment and was entirely optional. Without meeting the affordability requirement or choosing the alternative, the tenancy could not proceed.
We understand this outcome was disappointing, but the referencing process is in place to ensure suitability for both tenants and landlords. We wish you the very best in securing accommodation.
Scott George

5つ星のうち1の評価

The worst company ever

The worst company ever. Caught the landlord looking through the back windows, told this company about it and they said, well it’s his house. Now they are trying to steal my deposit, saying work is needed when the house was handed back in better condition than when we moved in. I would avoid at all
costs

Yes please Scott, can you share the document I signed or the message I sent to say that the landlord could perv through my windows at my girlfriend when I was at work.

2025年7月25日
自発的なレビュー
Accommodation.co.uk ロゴ

Accommodation.co.uk からの回答

Hi Daniel,
Thank you for your review. While we respect your right to share your experience, we feel it’s important to clarify some key points for accuracy.
Your concerns were fully investigated by Rent Smart Wales, the governing body for landlords and agents in Wales, who found no issues with our conduct. I have also addressed similar points in my response to your partner Stacey’s review.
The landlord’s visit you mentioned was arranged with you in advance and formed part of the agreed communication throughout your tenancy. We have a full record of these arrangements, which was also provided to Rent Smart Wales, and can share this timeline if required.
With regard to your deposit, the matter remains ongoing and is currently being discussed between you and your property manager, Richard.
We take all feedback seriously, but our responses are always based on verifiable records and our compliance with legal obligations.
Scott George

5つ星のうち5の評価

Accommodation is the agent for our…

Accommodation is the agent for our property Barking Riverside and Richard is the person with whom we always be connected.He the best at his job and always there for us to resolve the queries.Thank you so much for your help Richard as always.

2025年7月21日
自発的なレビュー
5つ星のうち5の評価

Review from Ropeworks, Barking - Great work and I am very much satisfied

Accomodation is the agent for my property in Ropeworks Barking, Essex. Richard Petrie is our point of contact. He is doing a fabulous job as agent. His response time is very quick. He understand the tenant issues and responds promptly. We faced a mojor issue and fire broke out, Richard played a crucial role between landlord and us, provided necessary support and follows up. Continue to perform your good job. I am happy customer.

2025年7月21日
自発的なレビュー
5つ星のうち5の評価

Great experience

We had a great experience with Accommodafion. They did an excellent job finding a suitable tenant for our propert-quickly, efficiently and with clear communication throughout the entire process. John made sure that everything went smoothly from start to finish , and we felt confident and supported at every step. Highly recommend their service!

2025年7月18日
自発的なレビュー
5つ星のうち5の評価

Great Experience with Accommodation.co.uk

I have had a great experience with Accommodation.co.uk whilst moving over to Manchester. Aaron Short was friendly, knowledgeable and helpful, responding quickly and helping me find the right spot to rent. During the very busy viewings he still took time to answer all of our individual questions, helped adapt the contract to my specific renting needs, and made the whole process pleasant and easy. Would absolutely recommend renting through them.

2025年7月12日
自発的なレビュー
5つ星のうち5の評価

Dan is the best!

Dan has been super helpful from the beginning. He addressed us personally by name and really made us feel like he was advocating for us. We found a beautiful property for our small family to move into with Dan’s help. We highly recommend him as an agent.

2025年7月17日
自発的なレビュー
5つ星のうち5の評価

My partner and I had the absolute…

My partner and I had the absolute pleasure of working with Dan while searching for a 2-bedroom accommodation in Leeds for our growing family. From the very first interaction, Dan was incredibly professional, responsive, and genuinely supportive.

He listened carefully to what we needed and went above and beyond to ensure we found a place that truly felt like home. Thanks to Dan’s help, we secured a lovely 2-bedroom flat that meets all our needs it’s been a smooth and stress-free process from start to finish.

It’s rare to find agents who are this dedicated, and we’re genuinely grateful for his help. Highly recommend working with Dan if you’re looking for accommodation in Leeds!

Kenny

2025年7月17日
自発的なレビュー
5つ星のうち5の評価

I have been renting my HMO property in…

I have been renting my HMO property in London to Accomodation.co.uk. for 2yrs, within that time I have had zero issues. They have supplied me with quality tenants throughout who have been punctual with paying the rent, Accomodation.co.uk have always being punctual in passing the rent to me and also dealing with any repair issues that may arise. I would happily use this company again should I need an agent to run a property for me.

Regards

Peter

2025年7月17日
自発的なレビュー
5つ星のうち5の評価

Wish I could give more than 5 Stars!

I was recommended Accommodation by a group of business associates who all use Accommodation for Landlord services. They spoke highly of the service received and Accommodation lived up to expectations! Quick, reliable, easy to communicate with and above all I really felt they had my interest at heart. They found great tenants for my property and I would highly recommend.

2025年7月2日
自発的なレビュー
5つ星のうち5の評価

Being a first time landlord

Being a first time landlord, this process was all new to me. Everything was explained and the process was smooth. Great service from start to finish and couldn’t recommend Accommodation.co.uk more. My property Manager Richard has also been fantastic

2025年6月20日
自発的なレビュー
5つ星のうち5の評価

Efficient service.

As a first time landlord, I was guided through expertly and patiently by Kevin.
It was all sorted quickly and efficiently and he was swift to respond to any queries. Excellent service so far.

2025年7月12日
自発的なレビュー
5つ星のうち1の評価

Disgusting, avoid

Disgusting. I'm a first time landlord in West Midlands. We started working together in March. After signing the contract, there was practically zero contact. I waited weeks for photos to be taken and for my property to be listed on the market. No updates, supposedly some applications were involved, but in the end, nothing happened. Even now, when I want to terminate the contract, no one is responding. Pathetic, a complete waste of time and money. I do not recommend this agency or the agent, Vijay Chamber. I gave them two chances and was still ignored. 3 months wasted, thanks

2025年4月1日
自発的なレビュー
Accommodation.co.uk ロゴ

Accommodation.co.uk からの回答

Hi Bartlomiej,
Thank you for sharing your feedback. I’m truly sorry to hear about your experience working with Vijay, and I can see how understandably upset you are.
I want to clarify that Vijay Chambers is no longer with Accommodation.co.uk. We genuinely regret that, under his management, your property did not receive the level of service we expect to deliver.
Your review has been taken very seriously, and we have offboarded your property/contract as requested.
Thank you again for bringing this to our attention. Your feedback helps us improve, and I am sorry we fell short in managing your expectations.

Scott George
Head of Property Management

5つ星のうち5の評価

Let only service

I used the let only service and as a first time landlord I found the process really straightforward and stress free. On the valuation visit Sammy gave me lots of useful information and contacts for a few jobs I needed doing prior to letting which I really appreciated. She was open and honest throughout. I would definitely use them again in the future.

2025年6月27日
自発的なレビュー

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