Both persons I talked to were very knowledgeable. I like that I'm able to give my grandson who doesn't live me an allowance every week and he has his own card which makes him feel special
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Absolutely amazing program for kids. Get them started early and using credit card and investing… we did small amount. $10 a week. It adds up
I love using the Acorns app to pay my children their allowance. It makes things much easier and teaches them how to use a debit card which is a necessity in today's society! I think it's important tha... もっと見る
企業が回答しました
Closed account 8/9/26,call every week to see where my kids refund is. They Lie and say 3-5 days,you are scamming children’s money,look at the bbb-hundreds of comments on stealing money
企業情報
当該企業による記述
Acorns Early (formerly GoHenry US) is the smart debit card and learning app for kids that teaches them financial wellness and the value of money. Young people aged 6-18 can learn about earning, saving, and smart spending with features like automated allowance, task lists, and gamified educational quizzes and videos. Then they can practice their skills in the real world with their own debit card. All while parents watch and guide with flexible parental controls.
連絡先
4.1
ほぼ満足
4057件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Acorns Early からの回答
Hello Londyn. Thanks for the feedback, we really appreciate it 😊
Highly satisfied
I love having one app I can go to and see how the accounts are doing. I just used the gift feature for the first time which was super easy. My son has really enjoyed learning about finances through the app. Overall, I love Acorns!
2026年6月26日
自発的なレビュー
Acorns Early からの回答
Hello Aaron. Thanks so much for your kind words. We're so grateful to hear that you're loving Acorns Early Card!
Acorns Early からの回答
Thanks for sharing, Gerald! We’re really happy your family is loving Acorns Early Card!
I put 50$ on my account for them to…
I put 50$ on my account for them to only put 20$ into my parent account
2026年6月25日
自発的なレビュー
Acorns Early からの回答
Hi Kearra,
Thank you for speaking with me earlier. I’m glad we could connect and resolve this together.
As we discussed, the amount deducted went toward outstanding monthly subscription fees on your account. However, we always want to ensure our families have a positive experience with us, so we have credited two months of those fees back to your account.
Thank you for being a part of our community. We wish you all the best in your journey of helping your kids build great money habits for the future!
Regards,
Suvechha - Acorns Early Supervisor
Acorns Early からの回答
Hi there! Thank you for leaving your review. It's so lovely to hear you are enjoying our service and the features we offer!
I just like the whole idea
2026年6月23日
Acorns Early からの回答
Hi Nanette! Thank you for your 5* review and rating. It's so lovely to hear you are enjoying our service!
Tried to send my son money via a gift…
Tried to send my son money via a gift link and it never went through. Have been back and forth with support saying it’s fixed when it is not, and a continual cycle of “this will be addressed in 2 to 3 working days”.
2026年6月7日
自発的なレビュー
Acorns Early からの回答
Hi Chris,
Thank you for your review. I am sorry to hear of the delays you have experienced in resolving the concerns relating to the gift payment.
I was able to locate your co-parent account using the details provided with the review and tried to give you a call; however, I was unable to reach you. I have therefore sent you a follow-up email to your registered email address. Your case is now with the supervisor team, and we will ensure that your concerns raised are fully addressed.
Please can I kindly ask you to review the email I have sent at your earliest convenience? If you would prefer to speak over the phone, we are happy to schedule a callback. We are open from 9 am - 8 pm EST Monday - Friday and 9 am - 5 pm EST Saturday - Sunday.
Suvechha - Acorns Early Supervisor
Acorns Early からの回答
Hi there 👋, thank you for taking the time to leave us a 5* review! 😊
Acorns Early からの回答
Hi Karen! Thank you for your 5-star review. We're happy to hear that you and your family are enjoying GoHenry! - Naomi 🙂
Transfers to parent wallet take too…
Transfers to parent wallet take too long. Never received my promo $20 allowance.
2026年6月17日
Acorns Early からの回答
Hi! This is not something we would ever expect for our members. I am sorry to hear that this has been your experience. The transfers between the parent wallet and the child's card should be pretty much instant, but if you are referring to transferring funds back to your bank account, then this would take the standard 3-5 working days to be refunded. With the $20 allowance payment, this should have applied within 24 hours of the card activation, but if this has not happened, please give us a call at (855) 739-2859, and a member of the team will be happy to get this looked into for you. 😀
Great tool for kids & parents
This makes allowance and spending on my child so easy to manage and keep track of. It's helped both me and my child become more aware and responsible with money. I had an issue with Acorns but with Acorns Early everything has been great so I try to keep my experiences seperated. I definitely recommend this to anyone with a child that's getting older and wants their own money, it will make things easier or you both!
2026年5月14日
Acorns Early からの回答
Hi Lizzy, Thanks for your kind review! If you are still experiencing an issue, please contact Acorns via any of the following channels so that we can ensure this is resolved for you: You can email us at support@acorns.com, or you can call us at 855-739-2859 (5 am-7 pm PT, every day).
Great platform
2026年6月21日
自発的なレビュー
Acorns Early からの回答
Hi Joshua! Thank you for your 5 star review. We're glad to hear that you're enjoying our service! - Naomi 😀
Acorns Early からの回答
Hi Emiliano, thanks for taking the time to leave us a 5* review!
I dont have the money right now and u…
I dont have the money right now and u guys keep charging my bank to do it
2026年6月21日
自発的なレビュー
Acorns Early からの回答
Hi Ann,
Thank you for taking the time to share your review.
I am truly sorry to hear about the strain these charges have caused, and I completely understand your frustration.
Because Acorns Early is a subscription-based service, a monthly fee is charged to maintain the specialized parental controls, chore tracking, and financial learning features on the account. These membership fees are automatically deducted each month from your stored payment method until the account is fully closed.
Using the details provided, I located an account and attempted to call you directly to help resolve this, but I was unable to reach you. I have just sent a detailed follow-up email to your registered email address with more information and options to assist you.
Please review that email as soon as you can. If you would like to discuss this further, please feel free to either respond to the email I have sent or call our team at (855) 739-2859 or connect with our Customer Support agents via Live Chat at https://www.acorns.com/early/. We are open from Monday to Friday 9am - 8pm EST and Saturday/Sunday 9am - 5pm EST
Take care,
Nana - Acorns Early Supervisor
Love the convenience of not having to…
Love the convenience of not having to send my daughter with cash
2026年6月20日
自発的なレビュー
Acorns Early からの回答
Hi Jimmie, thank you for leaving us some positive feedback. We really appreicate it. ☺️
I love the app
2026年6月20日
自発的なレビュー
Acorns Early からの回答
Hi Elidia, thank you for your 5 star review. We really appreciate it!
The experience and interface could be better
The interface could be better. It should give real banking and financial management tools like wealthfront or an advanced online banking platform to get them ready for the future. It offers no crypto exposure and by the time they're adults it will be mainstream and they will have missed the opportunity. I'm trying to figure out how to just give my kids my coinbase account so they can learn to invest and lose money and learn everything they're supposed to about management and risk by the time they're an adult, how can they do that in acorns mow my lawn for $10 like it's 1950.. It's supposed to pay their allowance on Wednesday but for some reason your app skips that and then wants to process it on Saturday. Lots of people on Reddit complain about these silly issues as well. The normal acorns platform is just as bad. It gives you 12 stocks to invest in and almost no crypto. You guys are going the way of the dinosaurs 100%.
2026年6月20日
自発的なレビュー
Acorns Early からの回答
Hi Marty,
Thank you very much for taking the time to share your feedback with us. We are passionate about what we do and genuinely love to hear from our members, all comments are welcome whether positive or negative, it can be the negative that makes us strive to do better!
I appreciate you taking the time to let us know of improvements we can make to our service these have been passed onto the correct teams to be taken into consideration for future improvements to our service. Regarding investment accounts we offer the Acorns Early Invest. You can find out more by following this link https://www.acorns.com/early-invest/ Additionally for exposure to crypto and learning more about Money, the history of money and Investing in Crypto we have a section in the app called money missions, which are lessons on how to manage your finances.
You can find the Investing in Crypto lesson on the Level 2 money missions in the Investing Basics folder. To locate the money missions please follow the steps below in the child app.
1. Login to your Acorns Early account on the app
2. Tap ‘Learn’ at the bottom of the page
3. Scroll through our money missions and tap on the mission topic you would like to complete
Choosing a level
1. Login to your Acorns Early account on the app
2. Tap ‘Learn’ at the bottom of the page
3. Tap on the relevant level shown at the top of your screen
If you have any further questions regarding the account or would like to discuss this further with us please do not hesitate to reach out to us. You can call us on (855) 739-2859, or send us an email to help@Acornsearly.com. Lines are open 9 am to 8 pm Monday to Friday and 9 am to 5 pm on weekends.
Thank you once again for your feedback.
Best regards,
Thomas
Acorns Early Supervisor
Watch your bank account if you cancel!
I tried out Acorns Early / GoHenry. After creating the sub account, I got completely locked out of it. I attempted to resolve with support to no avail. I could access the parent account, but could not access the Go Henry side. For other reasons, I made the decision to cancel everything, delete my banking information, deactivate all accounts. I received the confirmation email that GoHenry/Acorns Early was in the "cancellation process" and I received all the funds returned to my bank account from the parent account. They didn't actually cancel my account, but it was deactivated. Continued to debit $5/mth every month post cancellation from my bank account even though my bank details had previously been deleted and my account deactivated.
2026年6月20日
自発的なレビュー
Acorns Early からの回答
Hi Sarah,
Thank you for taking the time to share your feedback. I am truly sorry to hear about the difficulties you experienced with your account access and the ongoing charges. This is certainly doesn't sound like an experience we want for any customer.
As no account details were provided in your review, I am unable to locate your account to investigate this specific situation. Please note that following a cancellation, you should typically expect to receive your closing balance within 7–10 working days.
We would like to get this resolved for you as quickly as possible. Please email us with the subject 'FAO Supervisors' to help@acornsearly.com so this can be passed to our Supervisors promptly, or call our Customer Service Team on (855) 739-2859. Our phone lines are open 7 days a week: 9am–8pm EST Monday to Friday and 9am–5pm EST Saturday to Sunday.
Angus - Acorns Early Supervisor
Easy to use and helps the kids with…
Easy to use and helps the kids with money management
2026年6月19日
自発的なレビュー
Acorns Early からの回答
Hi Sara, thanks so much for your positive feedback. We are very glad to hear that you guys are finding our service easy to use and helpful!☺️
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