Acorns Early レビュー 

4,056
•
TrustScore 5段階評価の4

4.1

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Both persons I talked to were very knowledgeable. I like that I'm able to give my grandson who doesn't live me an allowance every week and he has his own card which makes him feel special

5つ星のうち1の評価

Closed account 8/9/26,call every week to see where my kids refund is. They Lie and say 3-5 days,you are scamming children’s money,look at the bbb-hundreds of comments on stealing money

5つ星のうち5の評価

Absolutely amazing program for kids. Get them started early and using credit card and investing… we did small amount. $10 a week. It adds up

5つ星のうち5の評価

I love using the Acorns app to pay my children their allowance. It makes things much easier and teaches them how to use a debit card which is a necessity in today's society! I think it's important tha... もっと見る

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企業情報

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当該企業による記述

Acorns Early (formerly GoHenry US) is the smart debit card and learning app for kids that teaches them financial wellness and the value of money. Young people aged 6-18 can learn about earning, saving, and smart spending with features like automated allowance, task lists, and gamified educational quizzes and videos. Then they can practice their skills in the real world with their own debit card. All while parents watch and guide with flexible parental controls.


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4.1

ほぼ満足

TrustScore 5段階評価の4

4056件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

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4.1

すべてのレビュー

(4,056)

過去12か月のレビュー数: 603件

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5つ星のうち1の評価

Didn't stay with it long enough

Didn't stay with it long enough

2025年11月14日
Acorns Early ロゴ

Acorns Early からの回答

We are sorry to hear about your experience and would like to hear more about what went wrong. Please feel free to contact our support team at (855) 739-2859.

5つ星のうち5の評価

**The Importance of Personalized Customer Service**

Customer service by phone is very important to me. Being able to speak with a live person makes it easier to ask questions, get clear answers, and feel that my concerns are truly being heard and valued. A live representative can provide personalized assistance and help resolve issues more effectively than relying only on automated systems.

2026年8月15日
自発的なレビュー
5つ星のうち1の評価

Don’t trust Acorns Early with your child’s money

I’m not sure if Acorns Early has the worst customer service I’ve ever experienced or if this is a case of deceptive financial practice. I’ve been calling customer service all week. They make false promises. When I’ve asked to talk to a supervisor or upper management, I was told multiple times that no supervisor is available and told I would get a call back. Never happened. I emailed. No response. There is NO way to get beyond the horrible customer service. They have my daughter’s hard earned money. She was saving to buy a car and we can’t access the money, and there is no explanation. I’ve placed a dozen calls. I get an apology and a promise to send my concerns to their ‘special team’ who will expedite the transfer and told my daughter’s money will be in our bank account tomorrow. And nothing happens, day after day. I’ve had an Acorns account for years. My daughter and I have had a GoHenry (Acorns Early) account for years. No more. This is what happens when customer service is contracted out. Either upper management doesn’t know what’s happening, they’re part of it, or they just don’t care. None are acceptable.

2026年8月10日
自発的なレビュー
5つ星のうち5の評価

The Acorn Early Kids Debit Card is a Genius Way To give All of Your Kids Money and Teach them how to use Debit Cards in Today's Society s

My Experience With Acorn Early was Awesome. I did not understand the debit card at first and then customer service explained it to me and walked me through it. Now I have a Debit card for all of my kids. Even the 6 year old. I love it. ❤️ I can login to my Acorn Early app as a Parent then add a large sum of money or little money, my choice then I can transfer portions of the money to each child's debit card. For example: if I have 6 kids I can order all 6 kids a debit card individually then add money to each one of their cards as a allowance or reward for the good behavior or work they do around the house etc. Then they can use their card for any shopping , like Target or Roblox or Walmart or The Corner Store etc. This Acorn Early Card System is Brilliant, I love it.

2026年8月13日
自発的なレビュー
5つ星のうち5の評価

Top Notch

Their customer service is top notch. The ability to track what my child spends and to teach them how to spend money responsibly has been a great benefit.

2026年8月13日
自発的なレビュー
Acorns Early ロゴ

Acorns Early からの回答

We really appreciate your review!

5つ星のうち1の評価

Can't get my daughters money...Please save yourself headaches

Please don't download this app. My kids had over $600 saved in their account and now they are older teens and we decided to get them a regular debit card. I closed the account and was told our money would be refunded in 3-5 business days. I called in a week later, (Still no money). They said to wait longer. Then I get an email saying they need my banking information. I reluctantly gave them this, and they said it would be another 3-5 business days. I have called 6 more times asking for a supervisor or any additional help and every person tells me the same thing. They will escalate my case to a supervisor and have them call me. No one ever does. Do not waste your time or money with this app. You will not get any money refunded to you. My next step is to see an attorney to help with this, which is extremely frustrating! My recommendation is to get your child a teen venmo account. We are using this now and it works so much better than this app!

In response to their reply below….this is the number I call everyday, I’m anxiously awaiting your phone call that they promise me every time I call!

2026年7月30日
自発的なレビュー
Acorns Early ロゴ

Acorns Early からの回答

We are sorry to hear about your experience and would like to look into this for you. Please contact our support team at (855) 739-2859.

5つ星のうち1の評価

I can see how it would have a 4.2, initially

I can see how it would have a 4.2. It is a 4.2 until you need something or have an issue. Daughter was school shopping and it wouldn't let me deposit $150 without it pending for days. So I tried again. Now $300 pending. So I did less, went through fine but then hit a daily total limit. Spent hours trying to get through to talk to a person. No chat. Email takes days. Finally someone called me back and couldn't stop the pending deposits told me my bank would. Local bank couldn't see it yet and told me to get a hold of them when it's pending on my bank account. Next morning it was paid, no pending. They couldn't reverse it at that point. Now I'm trying to cancel at the $300 isn't accounted for in my refund and the canceling process takes about a week and once again I cant get a hold of a person. Business practices like this belong in the dark ages, not 2026

2026年8月11日
自発的なレビュー
Acorns Early ロゴ

Acorns Early からの回答

We are very sorry to hear about your experience and would like another opportunity to address your concerns. Please contact our support team at (855) 739-2859.

5つ星のうち4の評価

App works great. The card, not all the time!

We love this card and the app works great! The only issue is our card doesn't always work when we try to use for in store purchases.

2026年8月12日
自発的なレビュー
Acorns Early ロゴ

Acorns Early からの回答

We appreciate your feedback, Sammie! If you run into any issues again, please contact our support team at (855) 739-2859.

5つ星のうち5の評価

Acorn is trustworthy

Acorn is trustworthy. I've been with them for about 8 months and my account has been growing. I can see where my money is going and that gives me the excitement to save more. I have not withdrawn anything since I opened the account but to my understanding, Acorn doesn't charge for withdrawals but you may have to pay taxes.

2026年8月10日
自発的なレビュー
Acorns Early ロゴ

Acorns Early からの回答

Hi! Thank you so much for the 5-star review, it is really appreciated. 😁

5つ星のうち4の評価

My son had a go Henry card that had…

My son had a go Henry card that had about $45 on it and somehow is not associated with the account anymore. That's my only criticism.

2026年8月2日
自発的なレビュー
Acorns Early ロゴ

Acorns Early からの回答

We are sorry to hear about your experience and would like to look into this for you. Please contact our support team at (855) 739-2859.

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