We have used this app for about 10 years. My children have learned to save, budget, assess their spending through the reports and have gained an overall appreciation of money. Our next step is to real... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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レビュアーのコメントを見てみましょう
Very good for teaching your children habits of saving, investing, and learning the value of a dollar. The allowance allocation tool is great, as are bite sized lessons. However, just like anything els... もっと見る
企業が回答しました
The interface is simple to use. The ability to view transactions, get alerts, and transfer money is seamless. The feature side is nice, however, the app lacks in handling fraud or unauthorized purch... もっと見る
企業が回答しました
The app is really easy to use. It helps my 11 year old son keep track of the assigned tasks/chores for his allowance, how much money he has and can spend. It allows him to move funds to savings. If yo... もっと見る
企業が回答しました
企業情報
当該企業による記述
Acorns Early (formerly GoHenry US) is the smart debit card and learning app for kids that teaches them financial wellness and the value of money. Young people aged 6-18 can learn about earning, saving, and smart spending with features like automated allowance, task lists, and gamified educational quizzes and videos. Then they can practice their skills in the real world with their own debit card. All while parents watch and guide with flexible parental controls.
連絡先
4.2
ほぼ満足
3841件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
I would like to abort my account and…
I would like to abort my account and unfortunately, I’ve looked into how to do so and I haven’t found any anyway so that’s upsetting to me. I would like to close out my account because as of right now I’m paying a month monthly fee that I no longer want to pay for.
2026年4月23日
自発的なレビュー
Acorns Early からの回答
Hi Rebecca! I'm sorry to hear that you are having issues canceling, we try to make the cancellation process as painless as possible. Do feel free to reach out to us via any of the following channels: Call us on (855) 739-2859, email us at help@acornsearly.com or use our livechat service on our website: www.gohenry.com - All our services are open between 9am and 8pm EST Monday-Friday and 9am-5pm EST on weekends. We look forward to hearing from you. - Naomi
Love this app it is helping my kids to…
Love this app it is helping my kids to understand the importance of money and the use of it as long with the credit card.
2026年4月23日
自発的なレビュー
Acorns Early からの回答
Hi there. Thanks for sharing. We’re really happy your family is loving Acorns Early Card!
Acorns Early からの回答
Hi Patrick! We're so happy to hear that you and your family are finding Acorns Early helpful for building those all-important financial skills!
Acorns Early からの回答
Hi Tiffany! Thank you for your 5* review!🙂
Acorns Early からの回答
Hi Rhonda! Thank you for your 5* review. We're delighted to hear that you find Acorns Early easy and efficient to use! - Naomi 😊
Acorns Early からの回答
Thanks for taking the time to leave your review. We're pleased to hear you're enjoying the app.
The app doesn't work
The app doesn't work. I had no customer support. And I still haven't received my $5.00 back.
2026年4月15日
Acorns Early からの回答
Hi there,
Thank you for your feedback. We are sorry to hear about your experience.
We can see you contacted us to raise an issue with the app closing and redirecting you to the Google Play Store when logging in. While our agent attempted to troubleshoot the issue, further information was needed to escalate this.
We understand that you have now chosen to close your account, though we’re sorry to see you go. Your remaining $5 balance has been refunded and should reach your stored payment method within 7 - 10 business days from the account closure date.
We’ll also give you a call today to discuss this and see if there’s anything we can do to improve your experience.
Kind regards,
Ella - Acorns Early Supervisor
It’s good so far
It’s good so far. I’m still trying to figure out how the money thing works
2026年4月14日
Acorns Early からの回答
Hello Candie. We appreciate the kind words. We're a money app that teaches kids core skills in earning, saving, spending and investing. The fee helps us build new features that keep kids learning about money every day! Learn more: https://bit.ly/3EX6NEw
Still waiting for them to delete my…
Still waiting for them to delete my account I tried to make for my son, the whole thing was confusing and I got charged for everything and I still don’t know if there going to keep charging me monthly for something I don’t want.
2026年4月13日
Acorns Early からの回答
Hi there,
Thanks for taking the time to leave your review. We would like the opportunity to work with you to resolve this.
Using the details provided in your Trustpilot review, I’ve located your Acorns Early account and sent you a follow-up email.
I have also arranged for my colleague to call you after 10am, today to discuss your review. If possible, please review the email ahead of the call.
Alternatively, you can call us at (855) 739-2859. Our team is available Monday–Friday from 9am–8pm EST and weekends from 9am–5pm EST.
Many Thanks,
Catherine
Acorns Early Supervisor
Has helped me a lot with my child I…
Has helped me a lot with my child I brought understanding to what money is about
2026年4月19日
自発的なレビュー
Acorns Early からの回答
Hi Hiram! Thank you so much for your 5* review. We're absolutely thrilled to hear that Acorns Early is helping you teach your child about money! - Naomi 😊
My kids love it
2026年4月18日
自発的なレビュー
Acorns Early からの回答
Thanks for sharing, Anthony! We’re really happy your family is loving Acorns Early!
Acorns Early からの回答
Hi Jessica, thanks for taking the time to leave us a 2* review! If we could be free, we would be, we promise! Charging for the service allows us to continue adding and improving features on the app to make our members & their families learn money skills for life. Of course, it's not for everyone, and we respect that, we will also take your feedback on board regarding the sign-up process. Just to add, here's more information on the price structure: https://us.support.gohenry.com/us/s/article/What-subscription-plans-are-available-in-the-Acorns-Early-app
It's easy to use & helps teach kids…
It's easy to use & helps teach kids responsibility and work ethic.
2026年4月17日
自発的なレビュー
Acorns Early からの回答
Thank you for your review and for joining us on our mission to make every kid smart with money!
I thought I cancelled this card but it…
I thought I cancelled this card but it still took out $8 and I don't know why. Y'all should make it easier to understand how to cancel everything now I'm over drafted and I was trying to avoid that. I'm not upset or raging but y'all definitely need to improve services
2026年4月17日
自発的なレビュー
Acorns Early からの回答
Hi Destiny,
Thanks for taking the time to leave your review. We would like the opportunity to work with you to resolve this.
Using the details provided in your Trustpilot review, I’ve located your Acorns Early account and sent you a follow-up email with some proposed options to help address your concerns.
Please do review this email at your earliest convenience, and let us know if you wish to discuss further. Alternatively, you can call us at (855) 739-2859. Our team is available Monday–Friday from 9am–8pm EST and weekends from 9am–5pm EST.
Many Thanks,
Dan
Acorns Early Supervisor
I love this company it's educational…
I love this company it's educational and it helps to track progress
2026年2月3日
Acorns Early からの回答
Hi Trana! Thanks for the 5* review. It's great to hear that you are finding GoHenry a useful tool for financial education! 😊
Parent Wallet
I dislike how my money has to be in parent wallet to transfer money to my child. I wish I could just put money on her card straight from my personal checking account also, so I didn’t have to have a parent wallet at all.
2026年4月17日
自発的なレビュー
Acorns Early からの回答
Hi Sarah! Thank you for your review. We're sorry to hear you're having some trouble with the Parent Balance. If you do need any help at all, please don't hesitate to contact our customer service team: Call us on (855) 739-2859 or email us at help@acornsearly.com - All our services are open between 9am-8pm EST- Monday to Friday, 9am to 5pm EST-Saturday & Sunday.
Working so far
Working so far! Incentivizing kids to save, learn about spending carefully and earn via chores.
2025年9月15日
自発的なレビュー
Acorns Early からの回答
Hi Amy! Thank you for your review. We're so glad to hear you're loving Acorns Early and finding the features helpful for learning valuable money management skills!😊
Acorns Early からの回答
Hey Nikki, thanks for taking the time to leave us a review! We will pass this feedback onto our internal team.
Acorns Early からの回答
Hi Renee,
Thank you for speaking with me briefly today.
I appreciate that it may not have been a convenient time to talk. As discussed, the charges on your account relate to your monthly membership fees, and I have sent a follow-up email with further details.
As agreed, my colleague will call you after 3 pm today. If possible, please review the email ahead of the call.
Thank you, and we look forward to speaking with you and answering any further questions you may have.
Catherine
Acorns Early Supervisor
Acorns Early からの回答
Hi Glenn! Thank you so much for your 5* review. It's so lovely to hear you are enjoying our service and features!
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