Acorns Early レビュー 

Acorns Early からの回答

2026年6月25日

Thanks for sharing, Gerald! We’re really happy your family is loving Acorns Early Card!

Acorns Early からの回答

2026年6月26日

Hi Kearra,

Thank you for speaking with me earlier. I’m glad we could connect and resolve this together.

As we discussed, the amount deducted went toward outstanding monthly subscription fees on your account. However, we always want to ensure our families have a positive experience with us, so we have credited two months of those fees back to your account.

Thank you for being a part of our community. We wish you all the best in your journey of helping your kids build great money habits for the future!

Regards,
Suvechha - Acorns Early Supervisor

Acorns Early からの回答

2026年6月25日

¡Gracias por su reseña!

Acorns Early からの回答

2026年6月25日

Hi there! Thank you for leaving your review. It's so lovely to hear you are enjoying our service and the features we offer!

Acorns Early からの回答

2026年6月25日

Hi Nanette! Thank you for your 5* review and rating. It's so lovely to hear you are enjoying our service!

Acorns Early からの回答

2026年6月23日

Hi Chris,

Thank you for your review. I am sorry to hear of the delays you have experienced in resolving the concerns relating to the gift payment.

I was able to locate your co-parent account using the details provided with the review and tried to give you a call; however, I was unable to reach you. I have therefore sent you a follow-up email to your registered email address. Your case is now with the supervisor team, and we will ensure that your concerns raised are fully addressed.

Please can I kindly ask you to review the email I have sent at your earliest convenience? If you would prefer to speak over the phone, we are happy to schedule a callback. We are open from 9 am - 8 pm EST Monday - Friday and 9 am - 5 pm EST Saturday - Sunday.

Suvechha - Acorns Early Supervisor

Acorns Early からの回答

2026年6月23日

Hi there 👋, thank you for taking the time to leave us a 5* review! 😊

Acorns Early からの回答

2026年6月23日

Hi Karen! Thank you for your 5-star review. We're happy to hear that you and your family are enjoying GoHenry! - Naomi 🙂

Acorns Early からの回答

2026年6月23日

Hi! This is not something we would ever expect for our members. I am sorry to hear that this has been your experience. The transfers between the parent wallet and the child's card should be pretty much instant, but if you are referring to transferring funds back to your bank account, then this would take the standard 3-5 working days to be refunded. With the $20 allowance payment, this should have applied within 24 hours of the card activation, but if this has not happened, please give us a call at (855) 739-2859, and a member of the team will be happy to get this looked into for you. 😀

Acorns Early からの回答

2026年6月24日 に更新

Hi Lizzy, Thanks for your kind review! If you are still experiencing an issue, please contact Acorns via any of the following channels so that we can ensure this is resolved for you: You can email us at support@acorns.com, or you can call us at 855-739-2859 (5 am-7 pm PT, every day).

Acorns Early からの回答

2026年6月22日

Hi Joshua! Thank you for your 5 star review. We're glad to hear that you're enjoying our service! - Naomi 😀

Acorns Early からの回答

2026年6月21日

Hi Emiliano, thanks for taking the time to leave us a 5* review!

Acorns Early からの回答

2026年6月22日

Hi Ann,

Thank you for taking the time to share your review.

I am truly sorry to hear about the strain these charges have caused, and I completely understand your frustration.

Because Acorns Early is a subscription-based service, a monthly fee is charged to maintain the specialized parental controls, chore tracking, and financial learning features on the account. These membership fees are automatically deducted each month from your stored payment method until the account is fully closed.

Using the details provided, I located an account and attempted to call you directly to help resolve this, but I was unable to reach you. I have just sent a detailed follow-up email to your registered email address with more information and options to assist you.

Please review that email as soon as you can. If you would like to discuss this further, please feel free to either respond to the email I have sent or call our team at (855) 739-2859 or connect with our Customer Support agents via Live Chat at https://www.acorns.com/early/. We are open from Monday to Friday 9am - 8pm EST and Saturday/Sunday 9am - 5pm EST


Take care,

Nana - Acorns Early Supervisor

Acorns Early からの回答

2026年6月21日

Hi Jimmie, thank you for leaving us some positive feedback. We really appreicate it. ☺️

Acorns Early からの回答

2026年6月21日

Hi Elidia, thank you for your 5 star review. We really appreciate it!

Acorns Early からの回答

2026年6月22日

Hi Marty,

Thank you very much for taking the time to share your feedback with us. We are passionate about what we do and genuinely love to hear from our members, all comments are welcome whether positive or negative, it can be the negative that makes us strive to do better!

I appreciate you taking the time to let us know of improvements we can make to our service these have been passed onto the correct teams to be taken into consideration for future improvements to our service. Regarding investment accounts we offer the Acorns Early Invest. You can find out more by following this link https://www.acorns.com/early-invest/ Additionally for exposure to crypto and learning more about Money, the history of money and Investing in Crypto we have a section in the app called money missions, which are lessons on how to manage your finances.

You can find the Investing in Crypto lesson on the Level 2 money missions in the Investing Basics folder. To locate the money missions please follow the steps below in the child app.

1. Login to your Acorns Early account on the app
2. Tap ‘Learn’ at the bottom of the page
3. Scroll through our money missions and tap on the mission topic you would like to complete

Choosing a level

1. Login to your Acorns Early account on the app
2. Tap ‘Learn’ at the bottom of the page
3. Tap on the relevant level shown at the top of your screen

If you have any further questions regarding the account or would like to discuss this further with us please do not hesitate to reach out to us. You can call us on (855) 739-2859, or send us an email to help@Acornsearly.com. Lines are open 9 am to 8 pm Monday to Friday and 9 am to 5 pm on weekends.

Thank you once again for your feedback.

Best regards,
Thomas
Acorns Early Supervisor

Acorns Early からの回答

2026年6月20日

Hi Sarah,

Thank you for taking the time to share your feedback. I am truly sorry to hear about the difficulties you experienced with your account access and the ongoing charges. This is certainly doesn't sound like an experience we want for any customer.

As no account details were provided in your review, I am unable to locate your account to investigate this specific situation. Please note that following a cancellation, you should typically expect to receive your closing balance within 7–10 working days.

We would like to get this resolved for you as quickly as possible. Please email us with the subject 'FAO Supervisors' to help@acornsearly.com so this can be passed to our Supervisors promptly, or call our Customer Service Team on (855) 739-2859. Our phone lines are open 7 days a week: 9am–8pm EST Monday to Friday and 9am–5pm EST Saturday to Sunday.

Angus - Acorns Early Supervisor

Acorns Early からの回答

2026年6月19日

Hi Sara, thanks so much for your positive feedback. We are very glad to hear that you guys are finding our service easy to use and helpful!☺️

Acorns Early からの回答

2026年6月19日 に更新

Hi Carole,

Thank you for leaving us a review and for sharing your feedback. I have taken a look into this for you and I can see that your query was responded to via email on June 9th.

You can also find lots of helpful information on our FAQ's page here - https://us.support.gohenry.com/us/s/topiccatalog.

If you have any further questions, you can get in touch on (855)7392859 or email us at help@acornsearly.com. We are here 7 days a week: 9am-8pm EST Monday to Friday & 9am-5pm EST Saturday to Sunday. We are more than happy to assist you.

Acorns Early からの回答

2026年6月19日

Hi Matt,

Thank you for taking the time to leave us a review.

I am very sorry to hear about the difficulties you have experienced with linking your accounts.

I have located your account details and attempted to reach you by phone to resolve this directly. As we haven't been able to reach you, please reply to our recent email with further information regarding the issue you're facing, or confirm a convenient date and time for us to call you back. We are committed to getting this sorted for you.

Alternatively, please give us a quick call on (855) 739-2859 and one of our lovely agents can get this sorted for you in no time! Our phone lines are open 7 days a week: 9am-8pm EST Monday to Friday & 9am-5pm EST Saturday to Sunday.

Angus - Acorns Early Supervisor.