Un excellent broker dont la réputation n'est plus à prouver. Je travaille avec eux depuis plusieurs années et notamment en tant que partenaire. C'est de loin ma meilleure collaboration. Jamais déçu de... もっと見る
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レビュアーのコメントを見てみましょう
En formation depuis un an, très content d’avoir rencontré Jeremy sur YouTube, quelqu’un de sincère, claire et doué, ça fait plaisir et ça aide beaucoup !!!
企業が回答しました
Absolute scam broker. They drain all what they can. I trade with them more than three years. Except a few lost positions at beggining where I lost cents to low tenth Eur for position I never have los... もっと見る
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Customer support is excellent as always. My inquiry was handled by a fine gentleman named Mamoon. All details were explained and ended the chat with more confidence that my funds are in good hands.... もっと見る
企業が回答しました
企業情報
Admirals Group について
当該企業による記述
Our Vision
To become an integral part of people's financial journey! We're here to provide innovative and accessible trading and investment solutions through top multi-asset platforms.
About Admirals Group
Established in 2001, Admirals Group is a reputable provider of trading and investment services, opening up access to global markets for individuals worldwide.
Our offering spans 8,000+ trading instruments*, including Forex, CFDs on indices, metals, energy, bonds, digital currencies, stocks, as well as investments in shares and ETFs to tailor your portfolio.
Our Platforms and Educational Resources
Admirals Group offers the top multi-asset platforms MetaTrader 5 & MetaTrader 4, as well as the Admirals Platform to suit different trading styles, and provides comprehensive online courses and webinars designed to support traders at all levels—beginner, intermediate, and advanced—across the world.
Customer Support
Our Customer Support Teams strive to facilitate our clients throughout their financial journey by delivering personalized service to resolve inquiries efficiently.
Achievements
Having received over 70 international awards, we proudly continue our expansion globally.
Risk Warning
CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 75% of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money.
*Product offerings can differ based on the investment firm and the client's country of residence.
連絡先
19/1 Maakri, 29th floor, 10145, Tallinn, エストニア
- global@admiralmarkets.com
- admiralmarkets.com
4.1
ほぼ満足
2163件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常48時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Good Broker, Great Support
I like the Support it is fast and really tries to help you.
The Broker is Overall really good to use simply structured and payouts are fast.
Only 4 Stars because i had a issue where the Service wasn't reachable and I couldn't close my Orders and I Was asked to wait a few houres
2026年1月30日
自発的なレビュー
Admirals Group からの回答
Hello!
Dear Yannik, we are really pleased to hear that our support team was able to assist you quickly and effectively, and that you have a positive overall impression of our company and services.
Regarding the issue you mentioned, according to our records, your request was submitted outside of our regular working hours. Additionally, the difficulty accessing your account was related to an incorrect trading account password. In such situations, you can easily reset your password via your Dashboard and, if needed, also use alternative access options, such as different trading platforms — the Dashboard, mobile applications, or the desktop version.
In any case, we are glad that the situation was resolved successfully. Please do not hesitate to contact us if you have any further questions. We are always happy to help.
We wish you all the best and look forward to supporting you again in the future.
Admirals
Años con distintos brókers y por ahora…
Años con distintos brókers y por ahora me quedo con Admiral por ser lo más serio que existe
2026年1月30日
自発的なレビュー
Admirals Group からの回答
Estimado Manuel Gómez Morales,
Muchas gracias por su comentario, y nos alegramos de la impresión positiva que se ha formado de nuestra compañía. Valoramos mucho su confianza.
Será un placer para nuestro equipo de soporte ayudarle en caso de cualquier duda.
Admirals
Yuliya from Admirals Group helped me a lot
Yuliya from Admirals helped me a lot, I didn't have to wait too long when it was my turn. Thank you.
2026年1月27日
自発的なレビュー
Admirals Group からの回答
Dear Hans,
Thank you very much for your kind feedback. We are truly pleased to hear that our Support Team was able to assist you promptly and effectively.
Providing fast and effective support is one of our top priorities, and it is great to know that we met your expectations.
Should you have any further questions or need assistance in the future, we will always be happy to help.
Admirals
Difficile de trouver mieux !
Vraiment super ; que l'on soit débutant ou confirmé, on est suivi et orienté en fonction de nos besoins et de manière personnelle. Difficile de trouver mieux !
2026年1月24日
自発的なレビュー
Admirals Group からの回答
Bonjour Karine,
Un grand merci pour votre avis!
Vos mots sont notre plus belle récompense et nous encouragent à faire encore mieux. Nous aidons sincèrement tous nos clients, quel que soit leur niveau d’expérience en trading, ou leur expérience avec nous. Nous sommes toujours heureux pouvoir vous assister et répondre à vos questions. Merci pour votre confiance !
Admirals
Minden rendben megy
Minden rendben megy, gyors a deposit elhelyezés, lehet bankkártyával befizetni, gyors számlanyitás
2026年1月23日
自発的なレビュー
Admirals Group からの回答
Kedves Tamás
Örömmel halljuk, hogy pozitív élményeket szerzett nálunk.
Ha bármilyen információt szeretne tisztázni, kérjük, forduljon bizalommal ügyfélszolgálatunkhoz – örömmel állunk rendelkezésére és válaszolunk minden kérdésére.
Köszönjük a bizalmát, és további sok sikert kívánunk!
Admirals
Admirals Group からの回答
Sehr geehrter Herr Arendt,
Vielen Dank für Ihre freundliche Bewertung!
Genau das ist unser Ziel – unseren Kunden nicht nur professionell, sondern auch menschlich und verständnisvoll zur Seite zu stehen.
Ihre positive Rückmeldung bedeutet uns sehr viel und motiviert unser gesamtes Team, weiterhin mit Engagement und Freundlichkeit für Sie da zu sein.
Wir sind gerne für Sie da!
Admirals
I am very happy with Admirals
I am very happy with Admirals, the level of service received from my account manager is excellent. Also, congratulations to Felipe Sepulveda, for his dedication every day talking to customers via Webinars, teaching us about trading and reviewing the market. I am very proud to be an investor and tarder at Admirals.
2026年1月22日
自発的なレビュー
Admirals Group からの回答
Dear Arnaldo,
Thank you very much for sharing such positive feedback with us. We are truly pleased to hear that you are satisfied with the level of service provided by our team.
Your kind words mean a lot to us and genuinely motivate us to continue delivering even higher levels of support and quality services to our clients.
We sincerely value your trust in Admirals and are grateful to have you as our client. We wish you all the very best!
Admirals
THE WORST BROKER EVER !!
This is really the worst broker I have ever seen. I opened a demo account and puuff. Why you take that huge swaps and spread on earth. I really wonder Who will trade trade on those conditions. They even take fees for withdrawals. For a 20K withdraw via crypro they take 1000 USD fee , omg ! why ? it cost you 20 cent to send the money. It is obvious that they do not want you to withdraw money. I have really good experience about this kind of brokers eventually they will find away to take your money. be smart guys .
2026年1月6日
Admirals Group からの回答
Hello.
Please clarify which operating company you are referring to, as Admirals operates under several regulated entities and trading conditions may vary. Based on the information provided in your review, we were unable to identify you among our clients. We kindly ask you to contact us directly, provide your account details so we can verify the information and review your concerns properly.
We constantly monitor the market and strive to provide the best possible conditions for our clients. It is important to note that spreads and swap rates are not fixed and may vary depending on market conditions, the instrument traded, account type, and other relevant factors. This is standard industry practice, and values are recalculated as market conditions change.
Regarding withdrawals, each client has one free withdrawal per month. All our conditions and fees are displayed on our website. We offer multiple withdrawal methods based on the client’s country, so each client can choose the most convenient option.
To review your case in detail, please contact our Customer Support team directly. We are ready to address all your questions once we receive the necessary information.
Admirals
Be extremely cautious with this broker
My experience with this broker has been deeply concerning.
From the beginning, I was subjected to constant and excessive requests regarding the source of funds, to a level that felt like harassment rather than legitimate compliance. For a USD 10,000 deposit, they demanded an extraordinary amount of documentation, including:
Salary slips
Business/trading income records
Property deeds and asset ownership documents
Vehicle purchase and sale documents
Balances and statements from all banks, electronic money institutions, and even crypto wallets
I initially provided some of these documents, after which the requests stopped. Later, I withdrew my funds, and when I re-deposited the same money, they again demanded source-of-funds documentation for the exact same amount.
They claim this is required under AML regulations. However, I have worked for many years as a compliance officer, and I can say with confidence that these demands go far beyond standard AML requirements and are not aligned with risk-based compliance practices.
For context, I currently trade with seven of the largest and most heavily regulated brokers globally, and none of them have ever requested anything remotely like this.
When I asked why the same funds were being questioned repeatedly, instead of receiving a clear explanation, my trading activity was restricted and my account was eventually closed. I am now waiting to see whether I will be able to fully recover my funds.
This experience has seriously damaged my trust in this broker. I strongly advise other traders to be cautious. Based on what I have seen, I would not be surprised if, in the near future, this page fills with similar complaints from traders struggling to access their own money.
Everyone should do their own due diligence and read real user experiences carefully (not just overly polished positive reviews).
Wishing everyone safe trading.
2025年11月10日
自発的なレビュー
Admirals Group からの回答
Thank you for your feedback.
As a regulated financial services provider operating in multiple jurisdictions, we are required to apply customer due diligence and ongoing transaction monitoring measures in accordance with applicable anti-money laundering and counter-terrorist financing laws and regulations. These requirements are applied using a risk-based and proportionate approach, taking into account the client’s profile, transaction activity, and the information available to us at the relevant time.
Requests for Source of Funds (SoF) documentation are made only where considered appropriate, and the scope of documentation requested is determined based on the specific circumstances and risk assessment applicable to each case. As a result, the type and extent of documentation requested may differ between clients and may change over time if factors relevant to the risk assessment change.
In certain situations, including where funds are withdrawn and subsequently re-deposited, we may be required to reassess transactions as part of our ongoing monitoring obligations. Where such reassessments are necessary, we seek to request documentation that is reasonable and necessary to meet our regulatory and compliance obligations.
We would like to clarify that these verification procedures do not indicate any issue with the safety of client funds. Client funds are held in accordance with applicable regulatory requirements, and any temporary account restrictions applied during a review are intended solely to allow the completion of required compliance checks.
Where an account is closed following a compliance review, client funds are returned in accordance with applicable legal and regulatory obligations, unless otherwise restricted by law.
As we are unable to identify the specific account based on the information provided in this review, we kindly invite you to contact our Customer Support team directly so that we may verify the account details and review the matter further.
We remain committed to treating our clients fairly and to applying our regulatory obligations in a transparent, consistent, and proportionate manner.
Admirals
Agilidad y la capacidad de resolución de la empresa
Yo me equivoqué al hacer un deposito en mi cuenta de Admiral (Markets) y para la devolución de mis fondos recibí una atención que destaca por su : Rapidez del proceso, facilidad de comunicación y el trato humano y empatía.
Muchas gracias por su gran labor.
2026年1月20日
自発的なレビュー
Admirals Group からの回答
Estimado Moises Meruvia Banegas,
Muchas gracias por su comentario, y nos alegramos de la impresión positiva que se ha formado de nuestra compañía. Valoramos mucho su confianza. Será un placer para nuestro equipo de soporte ayudarle en caso de cualquier duda.
Admirals
ottima precisione e velocità nel…
ottima precisione e velocità nel rispondere ai quesiti posti.
2026年1月20日
自発的なレビュー
Admirals Group からの回答
Caro Gian Paolo Scaramelli, grazie tante per la recensione. Siamo davvero felici di averLe offerto il supporto di cui aveva bisogno.
Admirals
❌ Negative Experience with Admiral…
❌ Negative Experience with Admiral Markets
I traded very actively with Admiral Markets for approximately 8 months. At the same time, I was also trading with three other brokers — IC Markets, Pepperstone, and Eightcap.
Every month, I systematically kept detailed statistics of profits and fees for each broker. At the end of 2025, I objectively compared these results, and the conclusion was very clear to me.
➡️ Admiral Markets generated at least €1,500 less profit every single month compared to the other three brokers.
➡️ Over an 8-month period, this represented a significant and undeniable difference.
For comparison:
The differences between IC Markets, Pepperstone, and Eightcap ranged approximately between €150–300 per month, which I consider normal and acceptable, given technical execution differences.
⚠️ It is important to emphasize that:
I traded the same automated strategy with all brokers,
at the same time,
on the same markets,
without any changes to the system logic.
Despite this, daily profits at Admiral Markets were consistently lower by tens of euros compared to the other three brokers. By the end of each month, this always resulted in at least €1,500 less profit.
Based on these long-term, repeatedly confirmed results, I decided to stop trading with Admiral Markets.
📞 As an additional negative point, I must mention the communication after requesting a withdrawal — the broker repeatedly called me, even several times in a row, if I did not answer the phone. This behavior felt unprofessional and intrusive.
❗ Conclusion
Based on real data, long-term comparison, and my personal experience, I do not recommend trading with Admiral Markets, especially for active and automated traders who closely monitor performance and execution quality.
UPDATE
Thank you for your response; however, I do not agree with your statement.
Throughout my trading activity, I systematically and consistently kept detailed statistics covering profitability, costs, execution behavior, and account load (margin usage and overall strategy efficiency). Based on these real, repeatedly confirmed data, the results with Admiral Markets were consistently worse than with the other three brokers with whom I traded simultaneously, on the same markets, and using an identical automated strategy.
These differences were neither random nor isolated. Every month, significantly lower performance was repeated, with the difference compared to the other brokers amounting to at least €1,500 per month. In contrast, the differences between IC Markets, Pepperstone, and Eightcap ranged only between €150 and €300, which I consider normal and acceptable within the industry.
Regarding withdrawals:
my account was fully verified,
withdrawals were completed multiple times without any issues,
no additional documentation or assistance was required.
Despite this, your representatives contacted me repeatedly by phone—up to seven times in succession—until the call was automatically disconnected. I consider such behavior inappropriate and unprofessional, especially when no assistance was requested and the process was proceeding without complications.
My decision to stop trading with Admiral Markets was therefore not impulsive, but the result of a long-term, data-driven comparison. My intention is not to create a dispute, but to share a real experience that may be particularly relevant for active and automated traders who closely monitor and evaluate performance.
I consider this matter closed.
2026年1月16日
自発的なレビュー
Admirals Group からの回答
Thank you for your feedback.
Dear Miroslav, we would like to clarify that even when using the same strategy, trading results can vary depending on a number of factors, including market conditions, account types, the exact time when orders are executed, account currency, traded volumes, and execution parameters. Please note that the FX market does not have a single unified price — quotes may differ depending on available liquidity and the liquidity providers involved.
At Admirals, we offer competitive pricing and a range of account types, such as Zero accounts with spreads from 0 pips and a small commission, and Trade accounts with wider spreads and no commission (except for Single Share & ETF CFDs).
Similar differences in pricing models and execution parameters exist across the industry.
Regarding withdrawals, our representatives contact clients only when assistance is required to ensure a successful and secure withdrawal process. If any supporting documentation is missing, our team will proactively reach out to request it, as this is essential for completing withdrawals in compliance with regulatory requirements. These measures are implemented solely to protect our clients and their funds.
Unfortunately, we are unable to identify you as our client based on the information provided. Please contact our customer support team so we can verify the details and review your case.
Admirals
Admirals Group からの回答
Hello!
Thank you for your feedback — we truly value it.
We appreciate your trust, and if you have any questions in the future, we will always be happy to help.
Admirals
Es un buen broker
El broker es muy bueno su atencion al cliente, son muy buenos me han ayudado en todo lo que les he pedido ahora me gustaria que mejoren la interfas algo mas atractivo pero igual cumple las necesidades 10/10
2026年1月14日
自発的なレビュー
Admirals Group からの回答
Estimado Guillermo Salguero,
Muchas gracias por su comentario, y nos alegramos de la impresión positiva que se ha formado de nuestra compañía. Valoramos mucho su confianza. Será un placer para nuestro equipo de soporte ayudarle en caso de cualquier duda.
Admirals
Je remercie l’équipe d’Admirals pour…
Je remercie l’équipe d’Admirals pour son professionnalisme et sa réactivité
Particulièrement Jeremy pour ses conseils professionnels, sa disponibilité omniprésente, son implication dans le lives matinaux à l’ouverture de la bourse Européenne et les lives en début d’après-midi pour l’ouverture U.S sans oublier tous les autre webinaires mensuels etc…
Et sans oublier Nelly Chanelle du service client qui s’assure que tout se passe bien en restant disponible à chaque instant pour toute demande ou problème.
Merci encore Admirals 🙏🙏
Bonne continuation
2026年1月14日
自発的なレビュー
Admirals Group からの回答
Bonjour Philippe,
Un grand merci pour votre magnifique avis.
Vos mots sont notre plus belle récompense et nous encouragent à faire encore mieux.
Notre équipe est là pour vous aider et vous accompagner dans vos démarches en tant que client d’Admirals. Nous apprécions votre confiance en Admirals, n’hésitez pas à nous contacter si vous avez la moindre question.
Admirals
In this moment for me Admirals are the Admirals for trading
In this moment for me Admirals are the best, they have everything I need for trading.
2026年1月14日
自発的なレビュー
Admirals Group からの回答
Hello!
Thank you very much for taking the time to share your feedback, Gabriel Andrei. We’re very pleased to hear that you’ve had a positive experience with us.
If you would like to clarify any information, please don’t hesitate to reach out to our support team — we’ll be more than happy to assist and answer any questions you may have.
Thank you for your trust, and we wish you continued success!
Admirals
The customer service is very helpful
The customer service is very helpful, friendly people and solves any problem quickly!
2026年1月8日
自発的なレビュー
Admirals Group からの回答
Hello!
Thank you for your kind words and your rating!
We truly appreciate your feedback. Our employees are always ready to help our clients as efficiently and promptly as possible, and we are proud of that. Thank you for being with us!
Admirals
Ich hatte einen sehr angenehmen Kontakt…
Ich hatte einen sehr angenehmen Kontakt mit Daria vom Kkundenservice, die mit mir mit geradezu unendlicher Geduld den MT5 eingerichtet hat, bis er perfekt funtionierte.
Von meiner Seite hiermit noch mal herzlichen Dank.
2026年1月6日
自発的なレビュー
Admirals Group からの回答
Sehr geehrter Herr Stümbke,
vielen Dank für Ihr Feedback!
Es freut uns außerordentlich zu hören, dass unser Kundenservice Ihnen so kompetent und geduldig bei der Einrichtung Ihrer MT5-Plattform helfen konnte. Wir werden Ihr Lob selbstverständlich an das Team weitergeben. Solches Feedback motiviert uns enorm.
Wir wünschen Ihnen viel Erfolg beim Trading!
Admirals
The support is great
The support is great, the platform is very user friendly, I would enjoy more information regarding the stocks however the strong regulations around it makes our investments safe and that´s what matters the most.
2026年1月7日
自発的なレビュー
Admirals Group からの回答
Hello!
Thank you very much for taking the time to share your feedback, Ferro. We’re very pleased to hear that you’ve had a positive experience trading with us.
If you would like to clarify any information, please don’t hesitate to reach out to our support team — we’ll be more than happy to assist and answer any questions you may have.
Thank you for your trust, and we wish you continued success!
Admirals
Tiene un servicio al cliente de…
Tiene un servicio al cliente de respuesta rápida y eficaz.
2026年1月5日
自発的なレビュー
Admirals Group からの回答
Estimado Carlos Almendares,
Muchas gracias por su comentario, y nos alegramos de la impresión positiva que se ha formado de nuestra compañía. Valoramos mucho su confianza. Será un placer para nuestro equipo de soporte ayudarle en caso de cualquier duda.
Admirals
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企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
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確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。