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Aesthetic Urns  レビュヌ 

255
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TrustScore 5段階評䟡の5

4.9

オンラむン垂堎
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5぀星のうち5の評䟡

When I contacted the firm for information they sent through additional pictures of the beautiful butterfly urn. I wanted to be sure it was a perfect choice for my wonderful friend as it is the last gi... もっず芋る

5぀星のうち5の評䟡

When I contacted the company for more information regarding the urn before purchase, the response was quick and very informative. Once my order was placed, I was kept informed of progress and the i... もっず芋る

5぀星のうち5の評䟡

I recently lost my beautiful precious daughter, on 27th February, 2023, she was a young successful solicitor when she was taken by undiagnosed cancer. Our family were stunned and lost, my daughter's w... もっず芋る

5぀星のうち5の評䟡

I bought this urn for my husband's ashes and it is a really lovely piece. It's like a beautiful piece of wooden sculpture which blends really well into my lounge decor. I know my husband is still wit... もっず芋る

䌁業が回答したした

䌁業情報

  1. オンラむン垂堎
  2. 玍棺サヌビス
  3. 火葬業
  4. オンラむン食品泚文サヌビス

圓該䌁業による蚘述

For many people today, carefully choosing a cremation urn for a loved one is a deeply poignant way of paying tribute to them.  We aim to help our customers with this important decision by offering a range of urns for ashes which are all designed to be aesthetically beautiful and are created by skilled artisans using the highest quality materials.  We are proud to say many of our urns have received awards at international funeral fairs.  We are also introducing a range of biodegradable urns which eventually break down and return to the earth, without harming the environment. Our unique range offers a variety of styles to suit all tastes.  In addition, we are able to offer a personalised memorial plaque, so you can rest assured the urn you choose will be both a meaningful and personal tribute to your loved one.

連絡先

4.9

優良

TrustScore 5段階評䟡の5

255件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

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4.9

すべおのレビュヌ

(255)

過去12か月のレビュヌ数: 52件

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5぀星のうち1の評䟡

Lightweight unsteady urn with no locking lid

Lightweight urn with no locking lid. Led to difficult conversation with Funeral home about the need to put my father in law in a bag in the urn because otherwise as it wasn't 100% stable it could easily spill if knocked. Use of a bag meant less space in the urn which meant we had to buy an additional scatter tube for the ashes. Horrible experience.

2023幎4月10日
Aesthetic Urns ロゎ

Aesthetic Urns からの回答

Kelly, we are always keen to resolve any issue that our customers have with our products, and we offer the option of a full refund if you feel that your urn doesn't meet your needs. You ordered this urn 3 days before you needed it and we provided it to you promptly and in perfect condition. I am disappointed that you posted this review without contacting us for assistance and I feel that your review does not give an accurate representation of the product and service provided to you. I note that four out of the seven reviews you have posted on TrustPilot are for one star. In our correspondence since the review, we have offered to refund you but, despite what you said in your review, you have decided that you want to keep this urn.

Regarding the issues you have mentioned:
1. Light weight.You choose an urn made of bamboo. It is not flimsy, or liable to tip over, but it is certainly lighter than our other urns. That's bamboo - it is a light material. However, the urn is completely stable and is certainly not going to move or tip over, especially once the ashes are inside.
2. The lid. It is normal for top-opening urns to have a separate lid. The lid of this urn fits down snugly into the neck of the urn, so it doesn't wobble or fall off, but it can be removed if desired. Some people like to seal the top with adhesive, but many are content to leave it unglued. No-one else has ever complained about it.
3. Volume. In common with all urn suppliers, we provide urns in standard 3 litre and 4 litre sizes (though ours are more beautiful). Either size is usually sufficient for an adult's ashes, though we advise customers that a three-litre urn might, rarely, not always accommodate all the ashes of a larger person. It is usual to insert the bag of ashes received from the crematorium directly into the urn, and the bags usually fit easily into a three-litre urn. The bag itself occupies a minute proportion of the urn's volume. If the bag does not fit (which is very rare), we are happy to exchange the urn for a 4 litre one or refund you in full if you prefer.

5぀星のうち5の評䟡

Hearts filled with love ❀

I ordered 4 urns from Dom at Aesthetic Urns all arrived safely
expertly packed & perfect. They are so beautiful & such a wonderful way to store & keep our loved ones ashes pride of place on display. I chose a heart design & they are now filled with love & cherished. Great product & great service. Thank you once again!

2023幎3月18日
5぀星のうち5の評䟡

I recently lost my beautiful precious


I recently lost my beautiful precious daughter, on 27th February, 2023, she was a young successful solicitor when she was taken by undiagnosed cancer. Our family were stunned and lost, my daughter's wishes were to "come home in a pretty little vase" I made contact with this company, they were so compassionate for my needs and I purchased a beautiful heart shaped urn. It was made and shipped with love and care within a couple of days. My daughter is now home in her "pretty little vase" where she belongs, a million thanks.

2023幎3月5日
5぀星のうち5の評䟡

A Bespoke Urn

Shortly after I placed an order I had a call to offer me a bespoke urn at no extra cost. When the urn arrived it was beautiful and I was really pleased with it. Delivery was also great, very quick.

2023幎1月4日
5぀星のうち5の評䟡

Unique like the occupant

My husband died young, our two small children are of the opinion that his soul is travelling through the universe. This beautiful urn was so unusual and really reflected our children's beliefs. It came very well packaged and arrived quickly. I am so pleased. It is unique just like him!

2023幎1月5日
5぀星のうち5の評䟡

Highly recommended business

Dom, the guy at aesthetic urns was a massive help when I rang for advice on a particular urn that I needed information about. When it arrived it wasn’t exactly what I wanted but that was my own fault as I did not read the description correctly, a refund was issued and the replacement that I chose was sent out straight away. I would highly recommend this company.

2022幎12月19日

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