Affinity Health レビュー 

104
•
TrustScore 5段階評価の4

4.0

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち2の評価

It's always been a dream to contact affinity. Now with new numbers it takes forever to get a Pre Auth nr. Thank u to Meghan for answering my call and also returning my call. I was on the verge of can... もっと見る

企業が回答しました

5つ星のうち5の評価

"I'm extremely grateful for Leigh - Ann Andrews' exceptional service and advice! She went above and beyond to help me explore alternative birth options when my medical insurance wasn't an option. Her... もっと見る

企業が回答しました

5つ星のうち5の評価

The Affinity Health team was so helpful and efficient in getting authorisations for casualty and emergency visits. I have three boys, two sporty ones so we've had many injuries in a few months but the... もっと見る

企業が回答しました

5つ星のうち5の評価

Good day, I've been with Affinity health for a year now. I couldn't have asked for a better insurance. Today I've been assisted by Gabriel Mtinkulu and what a joy to be assisted by him. His knowledge... もっと見る

企業が回答しました

企業情報

  1. 保険会社
  2. ・
  3. 健康保険代理店
  4. 非銀行系金融サービス

当該企業による記述

At Affinity Health, we are committed to providing affordable health insurance solutions tailored to meet the diverse needs of all South Africans. Our extensive range of medical insurance plans ensures that you and your family receive the medical cover you need without compromising on quality or affordability.


連絡先

4.0

ほぼ満足

TrustScore 5段階評価の4

104件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューの 100%に回答しています

通常24時間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.0

すべてのレビュー

(104)

過去12か月のレビュー数: 43件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Quick and efficient service

Patricia Nkosi was Quick and her service was efficient

2025年11月25日
自発的なレビュー
Affinity Health ロゴ

Affinity Health からの回答

Good day Patricia

Thank you for your great feedback! We’re glad to hear that Patricia provided quick and efficient service.

We truly appreciate you taking the time to share your experience.

If you need anything further, we’re always here to help!

Best regards
Affinity Health Management Team

5つ星のうち5の評価

Very friendly and helpful assistance by…

Very friendly and helpful assistance by Patricia Nkosi.

2025年11月21日
自発的なレビュー
Affinity Health ロゴ

Affinity Health からの回答

Good day Natascha,

Thank you for your feedback.

We’re delighted to hear that you received friendly and helpful assistance from Patricia Nkosi. We truly appreciate you taking the time to share your experience.

If you need any further support, we’re always here to help.

Kind Regards,
Affinity Health Management Team

5つ星のうち5の評価

The experience was excellent and all my…

The experience was excellent and all my questions were answered effectively by Ms Patricia Nkosi.

2025年11月6日
自発的なレビュー
Affinity Health ロゴ

Affinity Health からの回答

Dear Ntavhanyeni,

Thank you for sharing your experience with us!

We’re very pleased to hear that Ms Patricia Nkosi assisted you excellently and answered all your questions effectively. We’ll be sure to pass along your appreciation to her.

If there’s anything more we can help you with, please feel free to reach out at any time.

Kind regards,
Affinity Health Management Team

5つ星のうち5の評価

Patricia nkosi.great polite caring…

Patricia nkosi.great polite caring humble individual..listens to clients needs n extremely helpful...I'm so happy to have spoken to her ..good job ..

2025年10月27日
自発的なレビュー
Affinity Health ロゴ

Affinity Health からの回答

Good day Jayshree,

We’re thrilled to hear about your positive experience with Patricia Nkosi. It’s great to know that her professionalism, care, and attentiveness made such a difference.

We’ll be sure to share your kind words with her.

Kind Regards,
Affinity Health Management Team

5つ星のうち5の評価

Excellent service Thank you Naledi

2025年10月23日
自発的なレビュー
Affinity Health ロゴ

Affinity Health からの回答

Good day Patrick

We’re so glad to hear you received excellent service from Naledi. Your kind words mean a lot to us, we’ll be sure to pass along your appreciation.

Kind regards
Affinity Health Management Team

5つ星のうち5の評価

Great service received from Patricia…

Great service received from Patricia Nkosi.
So eager to assist and extremely friendly which was such a breath of fresh air.

2025年10月23日
自発的なレビュー
Affinity Health ロゴ

Affinity Health からの回答

Good day Antea

Thank you so much for your wonderful feedback! We’re delighted to hear that Patricia Nkosi provided you with such friendly and helpful service.

We’ll be sure to share your kind words with her, it will mean a lot! Your support is truly appreciated.

Kind regards
Affinity Health Management Team

5つ星のうち5の評価

I got much more needed help and…

I got much more needed help and everything was simple, thanks alot to Patria Nkosi

2025年10月23日
自発的なレビュー
Affinity Health ロゴ

Affinity Health からの回答

Good day Sizwe,

Thank you for your positive feedback.

We’re delighted to hear that Patria Nkosi provided you with the help you needed and made the process simple and seamless. Your kind words will be shared with Patria and the team, they’ll be thrilled to know their efforts made a difference.

Kind regards,
Affinity Health Management Team

5つ星のうち5の評価

Very friendly

Very friendly, fast and helpfull

2025年10月22日
自発的なレビュー
Affinity Health ロゴ

Affinity Health からの回答

Good day Natasha

Thank you for your kind review. We're happy to hear to hear you found the service friendly, fast and helpful.

We appreciate your feedback and look forward to assisting you again!

Kind regards
Affinity Health Management Team

5つ星のうち5の評価

Great service from Affinity

Great service from Affinity. Answered my call almost immediately. Very polite, and professional. Took a few minutes to get my authorization no.

2025年10月16日
自発的なレビュー
Affinity Health ロゴ

Affinity Health からの回答

Good day Deon,

We’re so pleased to hear that you received prompt, polite, and professional service from our team, and that your authorization was handled quickly. Providing efficient and caring support is what we strive for every day.

We truly appreciate you taking the time to share your experience and for choosing Affinity Health.

Warm regards,
Affinity Health Management Team

5つ星のうち4の評価

Friendly agent

The agent was friendly and responded to my request promptly.

2025年10月16日
自発的なレビュー
Affinity Health ロゴ

Affinity Health からの回答

Good day Lungisile,

Thank you for your kind feedback!

We’re delighted to hear that our agent was friendly and responded to your request promptly. Providing quick and courteous service is what we aim for with every interaction.

We appreciate you taking the time to share your experience and for choosing Affinity Health.

Warm regards,
Affinity Health Management Team

5つ星のうち5の評価

Patricia Nkosi has provided the best…

Patricia Nkosi has provided the best service since joining Affinity. She is knowledgeable and eager to assist. Very friendly I am happy to rate her 10/10!!! Wonderful service, awesome employee!

2025年10月16日
自発的なレビュー
Affinity Health ロゴ

Affinity Health からの回答

Thank you so much for your wonderful feedback! 🌟

We’re delighted to hear that Patricia Nkosi provided you with such exceptional service. Your kind words truly reflect her dedication, professionalism, and passion for helping our members.
Good day Shownees,

We will be sure to share your feedback with Patricia and her team. It will certainly make her day!

Thank you for being part of the Affinity Health family and for taking the time to acknowledge great service.

Warm regards,
Affinity Health Management Team

5つ星のうち5の評価

The consultant was very helpful and…

The consultant was very helpful and explained the benefits I am covered on.

2025年10月13日
自発的なレビュー
Affinity Health ロゴ

Affinity Health からの回答

Good day Thamsanqa,

Thank you for your positive feedback! We’re delighted to hear that our consultant was helpful and clearly explained your benefits.

We appreciate you taking the time to share your experience with us.

Kind regards,
Affinity Health Management Team

5つ星のうち5の評価

Quick

Quick, helpful and efficient. Let me speak to a Human (I think), when I ask.

2025年9月2日
自発的なレビュー
Affinity Health ロゴ

Affinity Health からの回答

Good day Amanda,

We are so thrilled that you received quick, helpful and efficient service from our Customer Care Team.

Should you require any further assistance, please do not hesitate to reach out.

Kind Regards,
Affinity Health Management Team

5つ星のうち4の評価

They are quick and efficient help with…

They are quick and efficient help with care and quick to respond

2025年8月22日
自発的なレビュー
Affinity Health ロゴ

Affinity Health からの回答

Dear Hani,

Thank you so much for your kind words! We're glad to hear that you found our service quick, efficient, and caring.

Your feedback means a lot to us. If there's anything we can do to earn that extra star next time, please don't hesitate to let us know—we’re always looking to improve!

Best regards,
Affinity Health Management Team

5つ星のうち5の評価

Dental emergency

I called with dental emergency. I was helped immediately and as it my first time claiming or needing to use my insurance it was quick and easy and an amazingly friendly and helpful lady assited me. Thank you Patricia Nkosi

2025年8月15日
自発的なレビュー
Affinity Health ロゴ

Affinity Health からの回答

Good day Thoeraya,

Thank you for sharing your wonderful feedback. We are delighted to hear that your first experience claiming with us was quick, easy, and supported by friendly service.

We will be sure to share your kind words with Patricia Nkosi, who will be pleased to know she made a positive impact.

Kind regards,
Affinity Health Management Team

5つ星のうち5の評価

Gabriel M was very helpful and…

Gabriel M was very helpful and responded very fast on my messages

2025年7月30日
自発的なレビュー
Affinity Health ロゴ

Affinity Health からの回答

Dear Mzi Ndlela,

Thank you for your lovely feedback! We're so pleased to hear that Gabriel M. was helpful and responded promptly to your messages. We'll be sure to share your kind words with him.

We're always here if you need any further assistance!

Warm regards,
Affinity Health Management Team.

5つ星のうち5の評価

Good energy

Good energy

2025年7月29日
自発的なレビュー
Affinity Health ロゴ

Affinity Health からの回答

Dear Kage,

Thank you so much! We truly appreciate your kind words — we're glad the positive energy came through!

Kind regards,
Affinity Health Management Team.

5つ星のうち5の評価

Thank you very much samu Ndlovu

Thank you very much samu for good service today and just stay the way you are with the positive attitudes 🙏🙏🙏🙏

2025年7月29日
自発的なレビュー
Affinity Health ロゴ

Affinity Health からの回答

Dear Tebogo,

Thank you so much for your kind words and encouragement! We’ll be sure to pass your message on to Samu — it will mean a lot. We’re so pleased to hear you received great service, and we truly appreciate your support.

Please feel free to reach out anytime you need assistance! 🙏

Kind regards,
Affinity Health Management Team.

5つ星のうち5の評価

Excellent service from Dimpho

Excellent service from Dimpho, problem resolved swiftly.

2025年7月15日
自発的なレビュー
Affinity Health ロゴ

Affinity Health からの回答

Dear Tafara,

Thank you so much for your kind words! We're thrilled to hear that Dimpho provided you with excellent service and was able to resolve your issue swiftly. We'll be sure to pass along the compliment to her. 😊

If you ever need further assistance, we're just a message away!

Kind regards,
Affinity Health Management Team.

5つ星のうち5の評価

Excellent service …

I got such excellent service from Dimpho Pule. Patient and informative . She went as far as informing me about the new Affinity App that makes everything easier.

2025年7月15日
自発的なレビュー
Affinity Health ロゴ

Affinity Health からの回答

Dear Monalisa,

Thank you so much for your kind feedback!

We’re delighted to hear that Dimpho Pule provided you with such excellent service. Her patience and dedication to informing our members—especially about tools like the new Affinity App—truly reflect the standard of care we aim to uphold.

We appreciate you being part of the Affinity Health family!

Warm regards,
Affinity Health Management Team.

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