Much better than the hostile Vienna airport. While Slovaks aren't known for friendly customer service, at least they're almost never openly hostile like the rude employees at the Vienna airport. I wil... ãã£ãšèŠã
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Really disappointed with staff conduct. Is life really that difficult that they can't even smile? There and back. Unhelpful and looking utterly miserable. Seriously overpriced. If you want to grab... ãã£ãšèŠã
Ein katastrophaler Flughafen. Anstatt zu arbeiten, schlafen die Leute dort. Heute haben viele Menschen ihre FlÃŒge verpasst, weil die Passkontrolle zu langsam war. Spart euch das Geld. Jeder, der s... ãã£ãšèŠã
Misleading shiny new building from the outside. Dirty toilets no water fountain overpriced and poor quality cafes with few options. Told to get water from the dirty toilets (hot water) to take medicat... ãã£ãšèŠã
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Ein katastrophaler Flughafen
Ein katastrophaler Flughafen. Anstatt zu arbeiten, schlafen die Leute dort. Heute haben viele Menschen ihre FlÃŒge verpasst, weil die Passkontrolle zu langsam war.
Spart euch das Geld. Jeder, der sich beschwert hat â inklusive meiner Familie und mir â, hat nichts bekommen, auÃer dass wir hin und her geschickt wurden, als wÀre es nicht ihre Schuld, obwohl wir ÃŒber 3 Stunden frÃŒher am Flughafen waren.
Drinnen ist es stickig, es gibt weder eine Klimaanlage noch Personal. Wie gesagt, spart euch das Geld, und wenn ihr die Möglichkeit habt, fliegt ÃŒber Wien â dort sind die Bedingungen viel besser!!
Traurig, wirklich traurig.
Ich werde nie wieder dort einen Fuà setzen !!!!
This is the worst airport I have beenâŠ
This is the worst airport I have been to. Absolutely nothing here firstly. I had to wait over an hour to get through passport control. There were people begging to be let through as their flights were leaving without. Itâs an absolute disgrace. Once I got through, the only place to eat didnât even have any paninis or pizzas when they advertised themselves as a pizza place. Such a joke. Staff are rude too. I will never be travelling from here again!
Yesterday we were at Bratislava AirportâŠ
Yesterday we were at Bratislava Airport and arrived very late for our flight, but it was not our fault. The train from Salzburg was not running due to a road accident, and we were stuck on the train for two hours.
The security and passport control staff were very understanding of our situation. They made an exception for us, allowed us through, and were extremely polite and helpful.
However, the woman at the boarding gate was very incompetent, rude, unfriendly, and arrogant. She did not let us board the flight. I understand that the gate closes according to procedure, but there are always exceptional circumstances. She was so unprofessional that she did not even consult her supervisor or try to find any solution.
I asked to speak with the shift supervisor, but she left and never returned.
Such rude and unprofessional staff do not belong in an airport that otherwise has very helpful employees.
Uber no se presentó a recogernos
Uber no se presentó a recogernos , a mi y a mi esposa , en el aeropuerto de Bratislava 15 de mayo entre 13 y 13:05 frente a LLegadas como estaba acordado por email .
Nos hizo esperar 1 hora (entre antes y después de la hora acordada), hubiéramos ido directamente a un taxi . Pasados 20 minutos de la hora acordada y visto que no venÃa nadie a recogernos , hablamos con 2 taxis de Bolt que ponÃa también Uber . El primero se desentendió y el segundo nos mandó a otro taxi que nos cobró 40 euros hasta Bratislava
Nos fastidio Uber
He pagado por un servicio que NO HE RECIBIDO .Y además nos han hecho esperar y perder tiempo
Really disappointed with staff conduct
Really disappointed with staff conduct. Is life really that difficult that they can't even smile? There and back. Unhelpful and looking utterly miserable.
Seriously overpriced. If you want to grab anything from duty free avoid buying it at this airport.
One good thing - I can really recommend Eden Cars if you are looking to hire a car. Friendly, helpful and less than a minute walk outside the terminal.
Much better than the hostile ViennaâŠ
Much better than the hostile Vienna airport. While Slovaks aren't known for friendly customer service, at least they're almost never openly hostile like the rude employees at the Vienna airport. I will never fly to Central Europe through the VIE airport so having the one in Bratislava is amazing. It's small, compact, never crowded and security check in is like breeze. It's good to support small, less crowded airports like this one.
Failure of Wheelchair assistance at Bratislava Airport (EC 1107/2006)
I pre-booked wheelchair assistance for my flight from Bratislava.
On arrival, I used the designated assistance call point outside the terminal. No assistance was provided. I was instructed to proceed to check-in independently despite requesting support.
At check-in, I was required to pay a fee (â¬40â45) before any assistance was provided. A supervisor did not attend when requested; instructions were given remotely.
After check-in, assistance remained inconsistent. I was left at the gate without confirmation of boarding support, and my partner had to push the wheelchair himself. The ambulift was only arranged at the last moment.
This appears to fall short of the assistance required under EC Regulation 1107/2006, including provision at the designated point, continuous support, and avoidance of disadvantage due to disability.
I have video evidence of the above.
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Costumer service
Costumer service desk on arrival below EU standards very poor communication,
You ask them a question and they look at you you asking them to borrow money !
WiFi connection none existent!
Over all very poor airport to travel to in terms of quality
Queue system ridiculous
I've been travelling through here for the last 12 years to pickup my son and this was the worst experience every going through security. They have 7 sections that can be used for 18 year old or older, then for anyone with kids under that, they have only 4 manged sections and if more than 1 plane lands at the same time the queues to get through are crazy. We spent 50 minutes getting through yesterday and my son nearly missed his train back home due to this.
Braitislava small nice city
Braitislava small nice city
İf you coming bratislava airport is wonderfull small and quick
If you going other city from bratislava they check your cabin luggage inc by inc . If ıts big 2 cm they charge you 75 euros, if backpack is not fit 60 euros for piece.
They are arrogant
arrogant unfriendly staffâŠ
arrogant unfriendly staff that ridicules you, no help or compassion at all
Avoid Bratislava airport
Misleading shiny new building from the outside. Dirty toilets no water fountain overpriced and poor quality cafes with few options. Told to get water from the dirty toilets (hot water) to take medication. Dour, arrogant unhelpful staff. Very few trolleys or seats. Felt like a third world experience, will avoid at all costs in the future.
Very disappointed with this Airport
Very disappointed with this Airport. The staff was really unfriendly, unprofessional and arrogant. Poorly organised, toilets dirty and poor service. The passport control don't really care, it's very unfriendly and unhelpful. Doesn't recommend to travel to this airport. Have very bad experience and will never come back to this Airport. If you can rather take a flight to Schwechat Airport in Austria which is just 30min drive from Bratislava.
Otrasná skúsenosÅ¥ s personálom na BTSâŠ
Otrasná skúsenosť s personálom na BTS letisku.
Slovenska buzeracia v praxi. Letisko by si malo posvietiÅ¥ na personál lebo toto nevrha dobre svetlo pre zahraniÄnÜch turistov.
KeÄ sme priÅ¡li, musela som pomáhaÅ¥ starÅ¡iemu britskému páru s vybavovanÃm Å¡peciálnej asistencie, keÄÅŸe personál nebol schopnÜ a oni boli z toho úplne rozÄarovanÃ.
Pani na kontrole vÄera 7.12 2024 - Äistá katastrofa. KeÄ som sa opytala Äi sa stále vyberajú saÄky s tekutinami z batoÅŸiny iba na mÅa zablaÄala Äi mám vodu, ja som odpovedala nie ale ona má nepoÄula, lebo bliakala medzi tÜm na niekoho iného. Moju jasnú otázku Äi treba vybraÅ¥ saÄky s tekutinami som teda zopakovala, na Äo som eÅ¡te s viac zvÜšenÃm hlasom dostala odpoveÄ : âpÜtala som sa vás Äi máte vodu !!!â. Absolútna nulová pomoc, vrcholná arogancia a povrchnosÅ¥.
A tá pani, ktorú tu vÅ¡etci spomÃnajú (pravdepodobne je to tá istá Äo tu v komentároch vÅ¡etci pÃÅ¡u- pri tele, hnedé brÄkave vlasy a arogantnÜ vyraz tvar) tak to je tam ÄereÅ¡niÄka na torte. Toto je slovenska mentalita - odbavovanie sa na kaÅŸdom Äloveku , ktorého batoÅŸina má pár viac centimetrov. S touto istou spoloÄnosÅ¥ou lietavam z LondÜna a z Viedne a nikde nie je problém.
ÅœiaÄŸ, toto je prvÜ kontakt turistov so Slovenskom- potom sa je tam urÄite radosÅ¥ vracaÅ¥!
Passengers kept in dark
Advertising our flight as On Time 10 min after the takeoff time. We are still sitting at the gate. No info passed to the passengers. Doent look efficient or transparent
şiadne dobré bezcolné obchody
Overpriced
Overpriced, would recommend flying from Vienna instead.
Car rental Buchbinder at Bratislava airport
Choose Buchbinder again should be the last option for the horrible experience.
Cheating company
Stay well away from them
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