Like the way it shows the total cost instead of daily rate only and can be confusing when you are in a hurry. Didn’t want the hassle of shuttle out of airport, and could pick up in terminal without... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I found this site very easy to navigate and inclusions were clearly spelled out - e.g unlimited kms or otherwise, extra named driver, standard insurance plus daily cost for full insurance cover which... もっと見る
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Presentation of vehicles was great. Choosing one to suit my needs was made easy by the number of vehicles available. Securing the vehicle was completed very quickly - pads of paperwork no longer the... もっと見る
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So far so good. I’ll reserve judgement until I get car Just tried to cancel as friends are picking me up and discovered that there no cancelation refund. I thought I read that you could cancel b... もっと見る
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企業情報
当該企業による記述
Search & compare all the car rental brands under one roof. Find the vehicle to suit your needs, then place an easy online booking at a great low price!
当該企業による記述
- Famous Brands & Local Suppliers
- Our website gives you a great range of rental companies who operate from both on-airport and off-airport (usually providing a shuttle service) depots.
- Toll Free 24/7 Customer Service
- Our team of car rental experts are available to take your calls and answer your questions around the clock, 24 hours a day, 7 days a week.
- Helped with over 3 million bookings
- Our business and leisure customers have trusted us with over 3 million rental car bookings. We have systems and proven experience to ensure your car rental goes as smoothly as possible.
連絡先
Auckland, ニュージーランド
- drive@airportrentals.com
- airportrentals.com.au
4.6
優良
8569件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
It was easy to research and find a car…
It was easy to research and find a car that suited our needs. Then the booking process was uncomplicated, and I was able to finalise the complete booking quickly.
2026年5月31日
AirportRentals.com.au からの回答
Hi Aleta,
We're thrilled to hear that you had a positive experience with us. We strive to provide our customers with the best possible experience, and your feedback is greatly appreciated.
Kind regards,
^David
AirportRentals.com.au からの回答
Hi Noel,
We're thrilled to hear that you had a positive experience with us. We strive to provide our customers with the best possible experience, and your feedback is greatly appreciated.
Kind regards,
^Sam
Ease of accessing the website and…
Ease of accessing the website and having a car available
2026年5月31日
AirportRentals.com.au からの回答
Hi Deborah,
We're thrilled to hear that you found our system easy and we could fill your vehicle needs. We strive to provide our customers with the best possible experience, and your feedback is greatly appreciated.
Kind regards,
^Sam
AirportRentals.com.au からの回答
Hi Joseph,
We strive to provide our customers with the best possible experience, and your feedback is greatly appreciated.
Kind regards,
^Sam
Very quick and easy booking
2026年5月29日
AirportRentals.com.au からの回答
Hi there, Thank you for your kind words! We're thrilled to hear that you found booking with us quick and easy. We strive to provide our customers with the best possible experience, and your feedback is greatly appreciated. Kind regards, ^Alana
AirportRentals.com.au からの回答
Hi Nick, Thank you for your kind words! We're thrilled to hear that you found the booking process easy to follow. We strive to provide our customers with the best possible experience, and your feedback is greatly appreciated. Kind regards, Alana
AirportRentals.com.au からの回答
Hi there, thank you for your kind words! We're thrilled to hear that you found our customer service friendly and welcoming. We strive to provide our customers with the best possible experience, and your feedback is greatly appreciated. Kind regards, ^Alana
The website is fantastic and the price…
The website is fantastic and the price is very good
2026年5月27日
AirportRentals.com.au からの回答
Hi Hao,
Thank you for your kind words! We're thrilled to hear that you enjoyed our competitive prices and found our website easy to use. We strive to provide our customers with the best possible experience, and your feedback is greatly appreciated.
Kind regards,
^Kayla
AirportRentals.com.au からの回答
Hi John,
Thank you for your kind words! We're thrilled to hear that you enjoyed our wide range of options and had a positive booking experience. We strive to provide our customers with the best possible experience, and your feedback is greatly appreciated.
Kind regards,
^Kayla
AirportRentals.com.au からの回答
Hi Bruce,
Thank you for the kind words! We're thrilled to hear that everything went smoothly with your booking and that you found it easy navigating the process. We strive to provide our customers with the best possible experience, and your feedback is greatly appreciated.
Kind regards,
^David
AirportRentals.com.au からの回答
Hi Chee,
Thank you for the kind words! We're thrilled to hear that everything went smoothly with your booking and that you found our prices to be reasonable. We strive to provide our customers with the best possible experience, and your feedback is greatly appreciated.
Kind regards,
^David
Great customer service when things went south!
We hired an Hertz SUV for all of April 2026 in London booked through Airport Rentals (AR) in Australia. It wasn’t a great start as we were charged additional fees for breakdown assistance and additional driver, both of which had been advertised as free additions by AR. But alls well that ends well. Customer service with AR was very good. They responded quickly, and while it took a bit of backwards and forwards, eventually all additional fees were reimbursed. All communications were professional, courteous and resolution focused. I’m sure there are other stories out there that are the opposite of what we experienced, but on this occasion I was impressed with AR going the extra mile to resolve this issue in our favour. Special mention to Aaron and Amy Rosse at AR - great customer service and focus!
2026年4月1日
自発的なレビュー
AirportRentals.com.au からの回答
Hi Steve, Thank you for your kind words! We're so pleased to hear the team was able to resolve the issues you experienced and make things right. We strive to provide our customers with the best possible experience, and your feedback is greatly appreciated. Kind regards, ^An
AirportRentals.com.au からの回答
Hi Kym,
Thank you for your kind words! We're thrilled to hear that our system worked so well for you. We strive to provide our customers with the best possible experience, and your feedback is greatly appreciated.
Kind regards,
^Bee
I made an error in my car rental…
I made an error in my car rental booking and couldn’t change online
Called support - Christine helped me sort it out
Thankyou so much - she was friendly and helpful
2026年5月21日
AirportRentals.com.au からの回答
Hi Deborah,
Thank you for the kind words! We're thrilled to hear that everything went smoothly with your booking and that you received great communication and service from our team. We strive to provide our customers with the best possible experience, and your feedback is greatly appreciated.
Kind regards,
^David
Really quick and easy booking my car
Really quick and easy booking my car, would recommend to others
2026年5月18日
AirportRentals.com.au からの回答
Hi Rick,
Thank you for your review and recommendation. We're so glad you found it so quick and straightforward to find and book the vehicle you needed through us. We strive to provide our customers with the best possible experience, and we really appreciate your feedback.
Kind regards,
^Rhi
The beautiful girl Cherie made our…
The beautiful girl Cherie made our experience perfect ⭐️⭐️⭐️⭐️⭐️
2026年5月16日
Seamless and Easy Car Rental Experience
Renting the car through the app was extremely easy from start to finish. All the details were clearly laid out, making the whole process straightforward and stress-free. The booking process was simple to follow, with clear information on pricing, pickup, return times, and vehicle details. Communication through the app was smooth, and everything was exactly as described. Overall, a very convenient and user-friendly experience.
2026年5月12日
AirportRentals.com.au からの回答
Hi Wayne,
We're so pleased to hear that you found it user-friendly and straightforward to make your booking with us and had no issues from start to end. Thanks for letting us know how easy and convenient it was to use our app. We strive to provide our customers with the best possible experience, and your feedback is greatly appreciated.
Kind regards,
^Rhi
AirportRentals.com.au からの回答
Hi Melissa,
Thank you for your kind words! We're thrilled to hear that you had such a wonderful experience. We strive to provide our customers with the best possible service, and your feedback is greatly appreciated.
Kind regards,
^Bee
Online booking was easy
Online booking was easy. Staff replied to emails efficiently. Link to find pick up point was brilliant. Extending hire period was easy.
Shuttle drive to airport was great other than small issue in that the driver couldn’t pick up my luggage and load it in the van. OH&S. he was a nice guy but his delivery was terrible. I get OH&S but there needs to be an alternate option when lifting to a high shelf in the back of the vehicle. I’m 65 and have rheumatoid arthritis. The driver offered no solution. Just kept making the statement.
2026年5月8日
Full control of the process…
We had full control of what we were looking at and were not delayed at any point with questions and "customer service support." The insurance for the vehicle's could be mentioned a little earlier in the process, however it is not a major problem...
2026年5月6日
AirportRentals.com.au からの回答
Hi Chris,
Thank you for your review. We're so pleased to hear you had no issues making your booking with us and found the process quick and easy. We strive to provide our customers with the best possible experience, and your feedback is greatly appreciated.
Kind regards,
^David
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