Ajax Systems レビュー 

As a security equipment consultant, project manager & qualified systems installer, I’d give the equipment 10 Stars if available along with the knowledgable tech support and their superior competence in delivering service. It will be a pleasure to continue working with the Ajax Security Team!…

Ik gebruik inmiddels het complete Ajax Alarmsysteem, inclusief de beveiligingscamera's en de Doorbell, en ben ontzettend tevreden over de werking en de kwaliteit van het hele ecosysteem. Alles voelt ontzettend degelijk en betrouwbaar aan.

Toen ik kort een klein instellingsprobleem had waar ik zelf niet uit kwam, heb ik contact gezocht met het Technical Support Team. Ik werd ontzettend snel en professioneel geholpen: ze wisten direct de juiste oplossing aan te reiken waardoor alles binnen no-time weer perfect werkte.

Zowel de apparatuur als de klantenservice verdienen wat mij betreft de volle 5 sterren. Absoluut een aanrader voor iedereen die op zoek is naar een professionele en betrouwbare beveiligingsoplossing!

Great app, with very helpfull supportteam behind it. My problem with not being able to access the old email, but having to reset the app was possible, whithout any major issues.

I am very happy with the support I received from the team at Ajax. They have been very patient throughout the process. Ajax products and services are very efficient and user friendly.

Je viens d'acheter un système Ajax J'ai fait appel 2 fois À l'assistance par mail Ils sont vraiment très réactifs et de bons conseils Je ne peux que conseiller

J’ai fais installer par AES 7 détecteurs exterieur Ajax en janvier 2026. Malheureusement je rencontre beaucoup de dysfonctionnements. Déclenchement intempestif sans intrusion humaine. Araignée, Gyrophare, forte chaleur...Je ne recommande pas cette marque.

They were fast and precise! They understood the issue and resolved it easily without long, complex steps.

Système très performant, installation et mise en fonctionnement sans difficulté.

Quick and precise information. AJAX offer a wide range of products and with such an offering the information required to retain for every product is vast. Their support team is incredibly helpful however so it makes it far easier keeping the information fresh and available.

This is the best alarm system, and also the best support team!
If you need prompt assistance, they're ready to help- they're quick, professional, and thorough. 😊

Excelent communication. Problem was solved with support's help. Thanks.

Prodan Radanov

Ajax systems are of very high quality and reliability—both the alarms and the cameras—but the most important thing is the excellent customer service; they provide immediate, helpful guidance in the best possible way.

My Experience with Ajax Security Cameras – Excellent Quality and Outstanding Customer Support

I live in the Netherlands, and when choosing my Ajax security cameras, what initially attracted me was the possibility of continuous recording and the flexibility to store video footage both locally and on an SD card.

Even if you choose a more budget-friendly setup consisting of a camera, the appropriate cable, and an SD card, it is still an excellent and high-quality security solution at a reasonable price.

The mobile app is easy to install and works smoothly and reliably. At night, when motion is detected, the camera provides sufficiently bright illumination and captures clear footage, even in complete darkness and from a distance.

However, what impressed me most was the exceptional customer support and technical assistance I received.

As someone living in the Netherlands, I was genuinely surprised and delighted by the level of service provided by Ajax. When I was selecting my camera, I was able to consult directly with the support team, who guided me through the entire process of choosing the right cable for my specific camera model.

They helped me identify the most suitable solution, so all I needed to do was hire someone to drill a few holes to route the cable from my modem into the room and then from the room to the outside, as I had decided to mount one of the cameras indoors.

After that, I installed the app and configured everything myself.

The instructions are exceptionally detailed, clear, and easy to follow, even for someone with virtually no technical knowledge, like me.

Later, I had additional questions about recording and downloading video footage because an unauthorised person had entered my property, and I needed the recordings as evidence for the police.

I was able to explore different options: downloading footage with or without sound, saving short video clips directly to my phone, recording the screen, or capturing the footage remotely on a computer. Since my phone did not have enough available storage space, recording the footage on my computer turned out to be the most suitable solution for me.

Throughout this process, I received outstanding support. The customer service team responded incredibly quickly — honestly, sometimes it felt as though they never sleep! 😊

Their assistance was not only fast but also highly professional and personalised. They even considered different solutions specifically for my phone model to help me find the most practical way to save the recordings.

I am genuinely impressed by the quality of both the product and the customer service.

Ajax Security offers a level of professionalism and reliability that I would confidently recommend not only to businesses but also to anyone looking for a dependable security solution for their home.

Excellent technology, user-friendly installation, and truly outstanding customer support. Highly recommended!

The AJAX home alarm WiFi system is excellent. I actually installed it myself without any issue and so far it seems to be a robust and reliable system. Any queries I had with their support guys were dealt with promptly and they responded with clear step by step instructions.

The AJAX support team tried their best to solve my problem and nailed it. Thank you so much for your help!

Quick response. Problem understanding and immediate resolve.
Very good support!

Excellent system, works very well, easy to use

Funktioniert zuverlässsig. Verbesserungsvorschlag: Auf dem iPhone anhand des AppSymboles direkt erkennbar machen ob scharf/unscharf, ohne die App öffen zu müssen.

Ми вже багато років працюємо з продукцією Ajax Systems і маємо дуже позитивний досвід.
Окремо хочу відзначити службу технічної підтримки Ajax. На наші запитання завжди відповідають швидко, професійно та максимально зрозуміло. Навіть у складних технічних питаннях команда намагається детально розібратися та запропонувати можливе рішення.
Як професійний інтегратор систем безпеки та розумного будинку, ми особливо цінуємо надійність обладнання Ajax, постійний розвиток екосистеми та якісний рівень підтримки партнерів.
Дякуємо команді Ajax Systems за вашу роботу та бажаємо подальшого розвитку і нових технологічних рішень!
З повагою,
Саїд Джафаров
Засновник SmartProPlus, Азербайджан