Massive thanks to Becky at Alan Howard Sheffield Parkway store for all her help with my recent purchase. She absolutely went the extra mile to get me samples of fabric etc when the manufacturer were... もっと見る
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PRESTON STORE All the staff are extremely personable, helpful & very knowledgable with all the products in store. Special thanks to Georgia who offered in depth time & great help choosing produc... もっと見る
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The in warehouse stock vs out of stock needs addressing. I shouldn’t have to chase half my order because it’s being despatched separately, with no communication via email or otherwise sent to me. Also... もっと見る
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I use Alan Howard most weeks and I can honestly say the staff at the Blackpool branch are all great ,Friendly and very helpful .If I'm running short on anything they usually get it to me next day or e... もっと見る
企業が回答しました
企業情報
当該企業による記述
We are Alan Howard, a family run company and the UK’s leading professional Hair and Beauty supplier. We are exclusively for professionals, who we have been supporting with professionalism, integrity, nurtured relationships and knowledge since 1973. We partner with the most trusted brands along with the most advanced business platforms. This allows us to offer the best products, education, tools, furniture and business support, enabling our community to thrive. We have a bespoke omnichannel strategy to answer most of Hair and Beauty professionals’ needs whether it be in-store, online or via our sales teams. We are Alan Howard, the partner of choice for Hair and Beauty professionals. Today: We have 25 stores, 50+ BDMs, over 320 employees, and 7 training academies. Our Values We are, Passionate - Loving what we do. United- Stronger together. Loyal - Valuing each other. Selfless - Putting others first. Empowering - Striving for perfection. This is our PULSE. The Heartbeat of Everything We Do!
連絡先
Alan Howard, Unit 12 Woodbank Industrial Estate, Turncroft Lane, SK1 4AR, Stockport, 英国
- 08453458535
- info@alanhoward.co.uk
- alanhoward.co.uk
4.2
ほぼ満足
159件のレビュー
ネガティブなレビューの 100％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Alan Howard からの回答
Hi Victoria, thank you for leaving us a five star review.
Katie
Lovely staff
The customer service is second to none
All of the girls there are lovely friendly and very helpful
2024年6月20日
自発的なレビュー
Alan Howard からの回答
Hi John,
Thank you for your five star review and feedback on the store team.
Katie
Alan Howard liverpool our honestly the…
Alan Howard liverpool our honestly the most pleasant and warm welcoming girls you could meet always a please go to in store to see them been coming to this store for 10 years
2024年6月20日
自発的なレビュー
Alan Howard からの回答
Thank you for leaving us a five star review! It's great to hear such wonderful feedback on our Liverpool store. Thank you for being a long standing customer to Alan Howard.
Katie
I have been using this wholesalers for…
I have been using this wholesalers for years now and the staff are lovely! Friendly and always willing to help!
2024年6月19日
自発的なレビュー
Alan Howard からの回答
Hi Leanne, Thank you for your five star review! It's great to hear such wonderful feedback about our team.
Katie
Alan Howard からの回答
Hi Denise,
Thank you for your five star review. We really appreciate your feedback and look forward to seeing you again soon.
Katie
Kerry Liverpool store wavertree
Kerry in Liverpool store is such a lovely and polite member of staff very helpful and served me with a smile ❤️ x
2024年6月19日
自発的なレビュー
Alan Howard からの回答
Hi Lauren, thank you for your five star review. It's lovely to hear such great feedback about Kerry at our Liverpool store.
Katie
Well where to start
Well where to start, it’s an extremely amazing company to work for, I’ve worked here for over 9 months and it’s felt like home since my first day.
The girls I work with are all incredible and made me so welcome.
All the customers are lovely also.
Team Rochdale all the way!!
I love my job!!
2024年6月19日
自発的なレビュー
Alan Howard からの回答
Hi Clare, what a lovely review! We value your hard work and everything you do for us as a company.
Keep it up.
Katie
Amy at Aintree shop
The staff at the Aintree store are all lovely and very helpful, especially Amy she goes above and beyond to help.
2024年6月18日
自発的なレビュー
Alan Howard からの回答
Hi Jen, thank you so much for leaving us a five star review. It's great to hear such wonderful feedback about the team at Aintree and especially Amy.
Katie
The staff are amazing very helpful and…
The staff are amazing very helpful and very attentive makeing sure you have all knolage you need on the product
2024年6月18日
自発的なレビュー
Alan Howard からの回答
Hi Patrick, thank you for your five star review. Great to hear our team are helpful and provide you with support.
Katie
The staff are amazing always happy to…
The staff are amazing always happy to help exceptional service
Very well presented 👍
2024年6月17日
自発的なレビュー
Alan Howard からの回答
Hi Alison, thank you for your five star review! We love to hear such great feedback.
Katie
Amazing staff and very friendly
Amazing staff and very friendly , great atmosphere in the blackburn store!
2024年6月17日
自発的なレビュー
Alan Howard からの回答
Hi Amanda, thank you for your five star review. We really appreciate you taking the time to leave us a review.
Katie
Alan Howard からの回答
Hi Chelsea, thank you for your five star review and lovely feedback on the Blackburn team.
Katie
Always helpful and knowledgeable :)
2024年6月17日
自発的なレビュー
Alan Howard からの回答
Thank you for reviewing us 5 stars!
All the girls in store are lovely and…
All the girls in store are lovely and very helpful I always leave with a smile on my face 🤩
2024年6月6日
自発的なレビュー
Alan Howard からの回答
Hi Andrea, thank you for your 5 star review!
Great to hear that you have a wonderful shopping experience with us.
Katie
Cannot recommend them enough
Cannot recommend them enough ! Always so happy and polite over the phone ! Will always let you know if there any deals on anything You order to try and get you the most for your money ! The delivery is amazing and the lady is so kind !! Just wish they would deliver to Southport more than just a Thursday :(! But overall such a lovely helpful team ! Xxxx
2024年6月13日
自発的なレビュー
Alan Howard からの回答
Hi Lauren, thank you for taking the time to review us and give us five stars! Thank you for your feedback on our store team - it's great to hear such wonderful feedback.
We look forward to you shopping with us again soon!
Katie
Tried to search certain products i use ..gave up
Tried to search products on the website..got very frustrating as can not seem to find the search bar ..to type in what im looking for, went on 'hair' box ...still couldnt navigate through it all to find what i was looking
Left the page gave up.
Bring back the old web site never used to be like this 😪
2024年6月13日
自発的なレビュー
Alan Howard からの回答
Hi, we apologise that you couldn't find what you were looking for on our website. We'd love to know on what device you were accessing our website from so we can look into this a little further for you.
Please contact our web department on info@alanhoward.co.uk with your information and we'd be happy to look into this.
Thank you,
Katie
Staff are always helpful.
Staff are always helpful, Always service with a smile and very welcoming always leave feeling that i an a very valued customer could not speak highly of Alan Howard staff at Aintree.
2024年6月13日
自発的なレビュー
Alan Howard からの回答
Hi Gary, Thank you for your 5 star review! It's great to hear that you feel valued when shopping with us in your local Aintree store.
We look forward to seeing you in store very soon.
Katie
The ladies ate brilliant always help…
The ladies ate brilliant always help with any questions and show me promotions x
2024年6月13日
自発的なレビュー
Alan Howard からの回答
Hi Michelle, thank you for your five star review! It's great to hear such wonderful feedback. Thank you
Katie
Really helpful staff
Really helpful staff, always service with a smile and a friendly atmosphere in store
2024年6月13日
自発的なレビュー
Alan Howard からの回答
Thank you Molly for you 5 star review!
We look forward to seeing you in store very soon!
Katie
Great team, welcoming atmosphere, well educated staff!!
I cannot recommend Alan Howard at Hackenthorpe enough. The staff are very welcoming and always go above and beyond to help the customers out. They have recently donated a number of hair care gift packs to my sons school to help raise funds for the school, this was a very kind and generous gesture. All the team at this branch are very knowledgeable in the hair products/ tools and equipment they retail, and can advise well, (I cant comment about the beauty knowledge as that's not my field), however im sure they are able to answer questions and/or offer advice in that area too.
Keep up the great work and welcoming atmosphere everyone at Alan Howard - Hackenthorp Team!!
Thanyou for an enjoyable experience.
2024年6月11日
自発的なレビュー
Alan Howard からの回答
Thank you for your glowing review of Alan Howard Hackenthorpe!
It's great to hear such wonderful feedback on our stores.
We look forward to welcoming you into store again very soon!
Katie
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