The chair that was "in stock ready to ship" was cancelled after I waited 60 days for it. They said they can't get the chair but it's still listed on their web site. I do wonder if my order was cance... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Product quality was great and once the product shipped the 3rd party shipping was fabulous. The Alchemy customer service was less than desirable. Product was to take 2-3 weeks to ship it said. No upd... もっと見る
Vanessa and the style fix team were incredibly helpful in furnishing the apartment of my dreams. They made the process fun, collaborative and exciting. Vanessa was attentive to detail, my wish list an... もっと見る
企業が回答しました
I love the fact that Alchemy Fine Home offers free design assistance and that they were able to help me bring all of the details together without having to go hire a designer. They listen to me and go... もっと見る
企業が回答しました
企業情報
Alchemy Fine Home について
当該企業による記述
連絡先
6749 Calle Ponte Bella, 92121, San Diego, 米国
- 1-844-456-5333
- orders@alchemyfinehome.com
- alchemyfinehome.com
Wish I could buy everything! Love it all
Love love love everything Alchemy Fine Home offers. Quality, sophisticated pieces for great prices. The customer service is top notch. Highly recommend.

Alchemy Fine Home からの回答

Alchemy Fine Home からの回答
Customer Service Redeemed
I ordered the Edison sofa in May, received it in July and in September, one of the tufted buttons failed and retracted into the sofa leaving a hole where the button was. And now, several other buttons have loosened. Alchemy just reached out to me and a resolution is being worked on. I am very happy as it is a beautiful couch and very comfortable.

Alchemy Fine Home からの回答
I have worked with Alchemy many times…
I have worked with Alchemy many times in my home renovations. They have always been professional and time sensitive to all of my needs. I would recommend them to everyone looking for grace and elegance in their design.

Alchemy Fine Home からの回答
Order #12140 placed May 2023
Order #12140 placed May 2023
I’ve placed multiple calls and left voice messages , sent texts and finally spoke with Jerry on Oct 13rh who promised to check ship date for my Starlata mirror
Still waiting. Starting to worry this place may be a scam? Just text me back Jerry please and let me know status
Thank you

Alchemy Fine Home からの回答
SUPER frustrating experience
SUPER frustrating experience! My order was placed in May for 2 bedside tables that were "in stock and ready to ship" and each time I reach out to check in the ship date continues to get pushed and no one seems to be able to get an accurate shipping date. Customer service has been very responsive but not able to provide me with any actionable plan. No resolution has been reached and it is VERY frustrating. If it is in stock then ship the item, if it is not in stock update the website accordingly.

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Obsessed with everything in the Alchemy…
Obsessed with everything in the Alchemy Fine Home store. I have a few pieces and have gifted them to family & friends and they make our spaces extraordinary!

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HIGHLY Recommend!
Couldn't be more happier with my Alchemy Fine Home furniture!! Super quick shipping, quality products and great customer service, highly recommend!

Alchemy Fine Home からの回答
Sofas looked even better in person
Sofas looked even better in person. Very comfortable. Happy with my delivery.

Alchemy Fine Home からの回答

Alchemy Fine Home からの回答
Order was not shipped or released in a…
Order was not shipped or released in a timely manner and then was lost and shipped incomplete. The shipping was an absolute nightmare and we did not feel that Alchemy attempted to prioritize any of the issues.

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Product is beautiful and actual…
Product is beautiful and actual delivery person was helpful. The delivery process was difficult--poor communication, missed delivery dates, company seemed unaware or unable to to tell us where the product was or if and when we would get it.

Alchemy Fine Home からの回答
Order #12101 from May
Order #12101 from May. The manufacture says the product is in stock. Alchemy website shows the barstools in stock, but each week we only get a delayed shipping email. This has gone on for almost 4 months. Nobody answers the phone and text/chats take over a day to respond w/ no answers to the questions.
Follow up... The owner did reach out to me after the review posted and apologized. We received the order 9-14 and it was as described. Thank you!

Alchemy Fine Home からの回答
Great customer experience! Beautiful art piece!!!
Great customer experience!!! Will definitely be back! Thank you!!

Alchemy Fine Home からの回答
Beautifully curated pieces for your home
I have ordered many things from Alchemy Fine home over the years from table top decor, furniture and lighting. They have an awesome curated selection of truly beautiful pieces. Not to mention they also carry some hard to find in the US brands like Eicholz. Customer service is great and so is the quality and selection.

Alchemy Fine Home からの回答
Jerry is phenomenal
Jerry is phenomenal. He was very diligent and attentive to all aspects of my multipiece order. I appreciate his frequent communication which kept me aprised of the status of my shipments.

Alchemy Fine Home からの回答
Chic and high quality furniture
Chic and high quality furniture. Great buy. Highly recommend.

Alchemy Fine Home からの回答

Alchemy Fine Home からの回答
Great quality and style
I wanted a piece of quality furniture, and this company delivers like a champ. I got genuine, authentic leather in my ottoman chair with a sturdy-looking, thicker-than-usual metal frame. Plus, the design is beautiful.

Alchemy Fine Home からの回答
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