Alensa.ie レビュー 1,307

TrustScore 5段階評価の4.5

4.6

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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

First started ordering contacts and they’ve always delivered on time and never had issues with the quality of care, the product it self etc. I have also purchased prescription glasses as I needed an e... もっと見る

企業が回答しました

5つ星のうち5の評価

usually great but on this occasion my parcel has never showed up. It has been marked as out for delivery the last 6 days with no sign of it anywhere and cannot be located *edit* After speaking wit... もっと見る

企業が回答しました

5つ星のうち5の評価

I have to say that this company is excellent. They have corrected anything I’ve ever complained about nearly instantly, they are driven for customer satisfaction. They deserve top marks please keep up... もっと見る

企業が回答しました

5つ星のうち5の評価

Was a regular costumer I absolutely love this online store. Many options, competitive prices, very fast delivery for cork under 4 days. Will always keep purchasing from them.

企業が回答しました

企業情報

  1. コンタクト レンズ提供業者
  2. 眼鏡卸業者
  3. サングラス店

Alensa.ie について

当該企業による記述

Free Delivery over 59€
Delivery is free for all orders over 59€ and starts at just 4€ for other orders. Tracking numbers are provided with all orders, and most are delivered in less than 3 business days.

Free Gifts over €80
Choose an exciting gift with your purchase over €80. Gifts are changing often, so stay tuned.

Prompt Dispatch
We process over 200.000 orders each month, and we’re proud to dispatch nearly 98% of these orders the same day.

Always Low Prices
We are committed to offering you the lowest competitive price on the market, and if you find a better offer, we’ll match it.

No.1 European Contact lenses supplier
We are proud to have the Largest stock of contact lenses and their accessories in Europe, which allows us to maintain low prices and perfect service because of the immediate dispatch.

High Quality Frames
We stock original products only from all the major manufacturers. Our online shop offers more than 19,000 models of glasses and sunglasses from more than 80 brand names, including Ray-Ban, Polaroid, Crullé, Carrera, Hugo Boss, Tommy Hilfiger and Prada. We have all frames in our stocks and ready for immediate dispatch.

TOP Quality of Spectacle Lenses
We have all spectacle lenses custom-made for you in Europe. To do so, we work with world-leading lens manufacturers like Zeiss, Adrial or Essilor. Our doctors keep the highest standards in the production and assembly of prescription glasses.

Alensa.ie
The knowledge and experience we have gained from 20 years on the market has helped us develop an extensive catalogue of products, a dedicated customer service team, and milions of satisfied customers.

連絡先

4.6

優良

TrustScore 5段階評価の4.5

1307件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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5つ星のうち1の評価

AVOID THIS SHOP

AVOID THIS SHOP! Terrible customer service, and massive delays. They promised to honor my custom request if I returned my glasses, only to go back on their word later. They claim they can't do anything beyond the basic prescription now—a total lack of logic and professional integrity. Save your money and go elsewhere.

2026年2月12日
自発的なレビュー
Alensa.ie ロゴ

Alensa.ie からの回答

Hi Pawel, thank you for bringing this to our attention. We're truly sorry to hear about the experience you had with your glasses order — we understand how disappointing it must be when a commitment does not go as expected. We take feedback like this very seriously and would like to review what happened. Please contact us at info@alensa.ie so we can look into your case and find the best way forward. Kind regards, Your Alensa Team

5つ星のうち5の評価

Was a regular costumer I absolutely…

Was a regular costumer I absolutely love this online store. Many options, competitive prices, very fast delivery for cork under 4 days. Will always keep purchasing from them.

2026年3月11日
Alensa.ie ロゴ

Alensa.ie からの回答

Thanks so much, Giulliana! We're delighted to hear that your orders are arriving in Cork so quickly, and that our prices and product selection continue to hit the mark. We really appreciate your loyalty and look forward to seeing you back on Alensa soon! Kind regards, Your Alensa Team

5つ星のうち5の評価

First started ordering contacts and…

First started ordering contacts and they’ve always delivered on time and never had issues with the quality of care, the product it self etc. I have also purchased prescription glasses as I needed an emergency pair it’s over a year now and that pair is my staple. Lense needs replacing (through my own fault) but the frame is in good shape.

2025年12月11日
Alensa.ie ロゴ

Alensa.ie からの回答

Hi Kimberley, we really appreciate your kind words! It's great to hear your prescription glasses have held up so well over the past year — that's exactly what we aim for. Thank you for trusting us with your eye care needs — we look forward to seeing you again! Kind regards, Your Alensa Team

5つ星のうち5の評価

I have to say that this company is…

I have to say that this company is excellent. They have corrected anything I’ve ever complained about nearly instantly, they are driven for customer satisfaction. They deserve top marks please keep up the great work.

2026年3月14日
自発的なレビュー
Alensa.ie ロゴ

Alensa.ie からの回答

We appreciate your wonderful feedback! Knowing that our team has consistently resolved any issues quickly means a great deal to us. Customer satisfaction is truly at the heart of everything we do, and we'll certainly keep up the great work — thank you for the encouragement! Kind regards, Your Alensa Team

5つ星のうち5の評価

Excellent service as usual.Would highly…

Excellent service as usual.Would highly recommend.Thank you.

2026年2月27日
Alensa.ie ロゴ

Alensa.ie からの回答

We're so glad to hear from you again, Lucy! Consistent, excellent service is what we strive for every time, so it's wonderful to know we're delivering on that. Your recommendation means the world to us — we look forward to your next order! Kind regards, Your Alensa Team

5つ星のうち5の評価

Fantastic service

Fantastic service. Very quick delivery. Website is very user friendly. I'd definitely recommend Alensa to my friends.

2026年2月26日
Alensa.ie ロゴ

Alensa.ie からの回答

Thank you for your wonderful review, Jill! We're glad the delivery was quick and that you found our website easy to navigate. We'd love to welcome your friends to Alensa too — thank you so much for the recommendation! Kind regards, Your Alensa Team

5つ星のうち5の評価
Alensa.ie ロゴ

Alensa.ie からの回答

We love hearing from you, Elaine! Consistently delivering a great experience with every order is exactly the standard we set for ourselves — thank you for letting us know we're hitting the mark. We look forward to your next visit!

Kind regards, Your Alensa Team

5つ星のうち5の評価
Alensa.ie ロゴ

Alensa.ie からの回答

We really appreciate your kind words, Louise, and thank you for the recommendation! It's great to know you're happy with our service — we look forward to serving you again very soon. Kind regards, Your Alensa Team

5つ星のうち5の評価

Great service

Great service, no delay, great service.

2026年2月27日
Alensa.ie ロゴ

Alensa.ie からの回答

Thanks so much, Marie! We're delighted to hear your order arrived without any delay — fast, reliable delivery is something we work hard on with every single order. We look forward to your next visit! Kind regards, Your Alensa Team

5つ星のうち5の評価
Alensa.ie ロゴ

Alensa.ie からの回答

Thank you for the kind words! We're thrilled you're happy with both the quality and the pricing — offering excellent value on top eye care products is what drives us every day. We look forward to your next order! Kind regards, Your Alensa Team

5つ星のうち5の評価

usually great but on this occasion my…

usually great but on this occasion my parcel has never showed up. It has been marked as out for delivery the last 6 days with no sign of it anywhere and cannot be located

*edit* After speaking with An Post it was misplaced by one of their drivers and was found a few days later in their depot so recieved it eventually. Alensa were great in helping me with this offering a refund or replacement but thankfully it arrived anyway. Products great as always!

2026年2月19日
Alensa.ie ロゴ

Alensa.ie からの回答

Dear Niamh,

we are sorry to hear that and we do apologize deeply for the inconveniences caused. We have checked the delivery details and we see there was a delivery attempted on 26.02, and another attempt to deliver will be done today.

We are going to contact you via an email to further assess the issue and have it sorted out to your satisfaction.

5つ星のうち4の評価

I would have giving them 5 stars if the…

I would have giving them 5 stars if the price was little smaller they’re more expensive than other site but they beat them with the delivery time! They’re the best I got my lenses two days later so thank you v much

2026年2月25日
Alensa.ie ロゴ

Alensa.ie からの回答

Thank you so much for your feedback, Mira, and we're really glad your lenses arrived in just two days! We hear you on pricing — we work hard to offer the best possible value alongside our fast delivery, and your feedback helps us keep improving. We hope to see you back soon!
Kind regards, Your Alensa Team

5つ星のうち5の評価

Super

Super, perfect..

2026年2月23日
Alensa.ie ロゴ

Alensa.ie からの回答

So glad to hear it, Milan! Perfect orders every time — that's exactly what we aim for. We look forward to having you back on Alensa. Kind regards, Your Alensa Team

5つ星のうち5の評価

Excellent

Thanks again for a fast and smooth delivery

2026年2月19日
Alensa.ie ロゴ

Alensa.ie からの回答

Thank you, Nancy! We’re delighted your delivery was fast and smooth — that’s the experience we always strive for. Hope to see you back soon! Kind regards, Your Alensa Team

5つ星のうち5の評価

Next day delivery

Next day delivery, excellent again

2026年1月15日
Alensa.ie ロゴ

Alensa.ie からの回答

What a lovely note, DM — next day delivery, excellent again says it all! We’re delighted to have you as a returning customer. See you next time! Kind regards, Your Alensa Team

5つ星のうち5の評価

150%

Reliable.speedy.quality product.Have been using Alensa for many years and promoted same to friends.

2026年2月20日
Alensa.ie ロゴ

Alensa.ie からの回答

Thank you so much, Mary! Reliable, speedy, and recommended to friends — that means the world to us. We’re proud to be your go-to for contact lenses. See you again soon! Kind regards, Your Alensa Team

5つ星のうち5の評価

Quick delivery and super prices

Quick delivery and super prices. It would be helpful if you have a category for contact lenses with less pfas.

2026年2月20日
Alensa.ie ロゴ

Alensa.ie からの回答

We appreciate the kind words, Angie! Great to hear the delivery was quick and the pricing hit the mark. Your suggestion about a contact lens category filter is noted — great feedback! Kind regards, Your Alensa Team

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