Alexander Hudson Estates レビュー 

141
TrustScore 5段階評価の3.5

3.7

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5つ星のうち1の評価

Awfull! Sent wrong offer to seller and turned the 106 property in a hat draw by asking 16 people to view the property when the price is fixed and no offer can be submitted above so turned into a lotte... もっと見る

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5つ星のうち5の評価

Alex and his team are always on the ball. Lovely photos of the house and screening of potential tenants resulted in an interest of 15 sets of people. They keep in touch, gleen feedback and Alex hims... もっと見る

5つ星のうち5の評価

We cannot say enough about how fantastic Alexander Hudson Estates is. Everyone we spoke to was so kind, friendly and professional. Our main contact, Lindsey, went above and beyond to help get our sale... もっと見る

企業が回答しました

5つ星のうち5の評価

We sold our house in February and completed ion 12th May. Alex Hudson and all staff were particularly supportive and helpful with negotiations within the chain and between solicitors. Any issues (as... もっと見る

企業情報

  1. 不動産業者
  2. 不動産業

当該企業による記述

Since moving to Newcastle in 2010, Alexander Hudson has developed a love for the North East, its people and their property. Ever since then he has specialised in residential sales, student and professional lettings as well as property management of some of the region’s finest properties and most detailed transactions. My vision is to develop Alexander Hudson Estates into a recognisable and respected household brand, one house at a time, without ever loosing focus of the things that matter most, Honesty, Integrity & Commitment.


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3.7

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TrustScore 5段階評価の3.5

141件のレビュー

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3.7

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5つ星のうち1の評価

The worst Estate agent in the North east

I made on offer on a property which we had viewed,which was £7000 above asking price .Thought was a good offer. I was contacted the following day i think the 2nd February 2022 by the agent who coincidently did not do any research on the property she was selling as she could not answer any questions regarding the property , all we got was " i will find out for you" not good enough you should know simple questions about a property. Back to my offer. My Offer was declined, however when the agent rang me and asked whether or not i wished to increase my offer to the £32000 the vendor was looking for i simply replied was there any other offers on the table , which she replied NO... so i politely said well i am not going to increase my offer, however if there was to be a higher offer submitted to let me know and then i may consider increasing my offer to secure the property to which she replied that she would do.

Fast forward to the 9th February 2022 , still no reply from Alex Hudson so i rang them.

The agent informed me that the property had been sold . I was disgusted the they had not had the courtesy to contact me to inform if i wished to increase on the current offer on the table . Disgraceful Practice. Where is the integrity in that .

If i was a Vendor i would be mortified if i thought my agent had not gone back to see if they could achieve more money , money i was missing out on.

Never use this agent , Deceitful , Dishonest & Underhand that should be there MOTO.

2022年2月9日
自発的なレビュー
Alexander Hudson Estates ロゴ

Alexander Hudson Estates からの回答

Good afternoon Alan,

I’m not exactly sure what questions my colleague was unable to answer so can’t really comment on this other that we don’t always know every detail about a property, especially one new on the market but will always follow these up with our vendors.

In regards to your offer, it was received and acknowledged. Thereafter we advised you that your offer was unacceptable and asked you to increase the offer on no fewer than three separate occasions. During this time, in agreement with our vendor we received and accepted an offer to purchase the property from a third party.

Im genuinely sorry you feel this way and should there have been any breakdown in communication on our behalf than please accept my personal apology.

Sincerely

Alexander Hudson

5つ星のうち5の評価

The absolute best Estate Agents we have…

The absolute best Estate Agents we have ever dealt with and there were a lot!!! I can’t recommend Alexander Hudson Estate agents enough for what they have done for us. We have our forever home thanks to them. A brilliant team, looking out for your best interests the whole way through!

2021年12月21日
自発的なレビュー
5つ星のうち5の評価

Another Success

I was more confident of success with Alexander Hudson than with any other local agent from the outset.

Throughout the sales process, which was short, I experienced a greater sense of the provision of a personal service from people who genuinely enjoy working in the property sector, unlike any other agent I'd asked to assist in the sale of property that was not moving.

Alexander ensured the property was re-introduced to the market more professionally with superior photos and copy; he cared! Jess found a buyer so quickly! and Jennifer guided me expertly through the sales process.

I can confidently recommend this dynamic team to anyone selling their property

Thank you, Alex, Jess and Jennifer.

2021年12月10日
自発的なレビュー
Alexander Hudson Estates ロゴ

Alexander Hudson Estates からの回答

Hi Steve,

Thank you so much for taking the time to leave such a positive review. It has been our pleasure working with you and supporting you through a potentially difficult process.

We wish you all the best for the future and hope you wouldn't hesitate to recommend us in the future to friends and family.

Take care!
Alexander Hudson

5つ星のうち5の評価

Excellent team & superb service

What an excellent team! Jennifer and the team are amazing to work with, they are so supportive and efficient. Jess worked with us on our property viewings, she understood our requirements and was so helpful and supportive. Once we had our offer accepted, Jennifer then took over and worked with us through until completion, nothing was too much trouble, she was always at the end of the phone or email to answer any questions and to help chase along the conveyancing teams. Even in Jennifer's absence Alex and Jess were available to help and support. Absolutely brilliant service, thank you so much for everything. We will definitely recommend your team and wouldn't hesitate to buy or sell through you in the future. Thanks again, Gemma and Barny.

2021年10月8日
自発的なレビュー
Alexander Hudson Estates ロゴ

Alexander Hudson Estates からの回答

Hi Gemma and Barny

Thank you so much for taking the time to leave such a positive review and we are really pleased to hear you would look to recommend us in the future and potentially use us again if needed.

Take care!
Alexander Hudson

5つ星のうち5の評価

Super stars!

Thank you all to the team at Alexander Hudson in West Moor. They were an absolute joy to deal with. Highly recommended!

2021年10月1日
自発的なレビュー
Alexander Hudson Estates ロゴ

Alexander Hudson Estates からの回答

Hi Emma

Thank you so much for your kind words and we couldn't be happier to hear you had such a positive experience dealing with the AHE team.

Take care!
Alexander Hudson

5つ星のうち5の評価

Personal, caring service.

Buying through Alexander Hudson was a wonderful experience. As first timers they were always on hand to take our queries and the planning & care that went into any viewings was above & beyond.

2021年9月30日
自発的なレビュー
Alexander Hudson Estates ロゴ

Alexander Hudson Estates からの回答

Thank you for taking the time to leave such a lovely review. We are pleased you felt supported during your first home buying journey and hope to work with you again in the future should you ever require our services.

All the best,
Alexander Hudson

5つ星のうち5の評価

Alexander Hudson are like no other…

Alexander Hudson are like no other estate agent we have ever worked with ! We bought our first house in 1977 and have changed property a good few times since then. I wish that we had these guys to work with every time. They are professional, friendly, helpful, very knowledgeable, nothing is too much trouble and no question is too silly. With their help, we have sold a property from way out of area as easily as if we lived there. And all of that with Covid restrictions as well. Alexander, Jess and Jennifer, you are all absolute stars !! We would like to thank you so much for making a difficult situation so much easier to handle.

2021年9月17日
自発的なレビュー
5つ星のうち5の評価

Fantastic

Fantastic. Really friendly and professional team who were always available and happy to help. Really made buying our home much easier. Really appreciate all you did, many thanks. Would definitely recommend

2021年9月7日
自発的なレビュー
Alexander Hudson Estates ロゴ

Alexander Hudson Estates からの回答

Fiona, thank you again for the review. I'll pass your regards on to Jenny.
Good luck in your new home.

Alex

5つ星のうち5の評価

Professional, dependable, amazing team!

We knew as soon as we met Alex that he was the man for the job! This was quite an emotional sale for us, as it was my late mothers property. Alex and his team handled everything so respectfully and professionally. They made us feel that we were selling the most important property in our area, they were that profesional.They were always there and available whenever we needed any reassurances , information or guidance. Always approachable .Whatever they promised, they delivered, and more. Thank you so much, to Alex, Jess and Jennifer. We wish you every success in the future, and would certainly recommend your services.

2021年7月28日
自発的なレビュー
Alexander Hudson Estates ロゴ

Alexander Hudson Estates からの回答

Hi Karen

Thank you so much for taking the time to leave us this glowing review. We are pleased to hear we were able to make this very emotional and difficult sale for you and your family a little easier. We wish you all the best of luck in the future and hope to work with you again one day, should you require our services.

Take care,
Alexander Hudson

5つ星のうち1の評価

Poor

Poor, poor communication and service. The first property we tried to view we didn't get a response. The second property we requested a viewing online. After no response for two days we called up the office where we were informed that they hadn't received our viewing request. We were offered a slot 3 days later which we accepted. The confirmation of our booking was sent to my email address, which incidentally wasn't given over the phone so must've been on their system after all. When we turned up for the viewing information was very limited as to the property and surrounding area. We received an email the morning after our viewing informing us that we had until noon to submit best and final offer (after being told the day before that the family were in no rush). We duly submitted our offer via email. After two hours we had to call the office again to see if they'd received our offer as we received no confirmation email. The day after, we did receive an email saying that the decision wasn't going to be made by the sellers until after the weekend. On Monday afternoon we hadn't heard if our offer had been accepted so emailed them - no response. Just out of curiosity and a feeling that we had, we drove past the property and there was a 'sold' sign outside of it. No courtesy email to say that our offer hadn't been accepted. Strange that within the space of one day an offer has been accepted and a 'sold' sign erected immediately. Unprofessional company.

2021年7月26日
自発的なレビュー
Alexander Hudson Estates ロゴ

Alexander Hudson Estates からの回答

Neil & Alison, I'm sorry you weren't successful with your offer to purchase. I'm a little disappointed with your feedback as I can see you first contacted us on 16th June via our website, On the very same day we tried to contact you by phone and then again on 17th with the hopes of registering your initial interest but didn't received a response. You contacted us again a month later on 16th July to request an appointment on a highly sought after new listing which ultimately went to 'best and final offers' a few days later, during this time, we had no fewer than 9 correspondents by email as well as numerous phone conversations. Regarding the sold board being erected, this was in preparation as despite still negotiating offers we had received enough interest for our client to be happy for us to entertain no further viewings which was explained.
I wish you the best for your future moves and will keep you updated on any new listings.

Sincerely Alexander Hudson

5つ星のうち5の評価

Highly recommended

As first time buyers during a very challenging market, we had lots of bad experiences with other estate agents and were close to giving up when we viewed a house through Alexander Hudson. Alex went above and beyond to help us secure the house, and although problems arose further up the chain, the team worked together with us and our sellers to ensure completion. Highly recommended - thank you for your help!

2021年7月12日
自発的なレビュー
Alexander Hudson Estates ロゴ

Alexander Hudson Estates からの回答

Hi Hannah

Thank you so much for taking the time to leave such a positive review and it has been a pleasure working with you to secure your dream home.

Take care!
Alexander Hudson

5つ星のうち5の評価

So impressed with Team Alexander Hudson

Firstly Alexander discussed my needs and priced the property accordingly with a rationale as to why. The sales particulars were very well done with a floor plan and beautiful photos.

After securing an offer Jenny was then indispensable in facilitating the progression of the sale. Several issues that arose were dealt with in a prompt, professional and friendly manner. I felt better knowing Jenny was in my corner.

Jess also was so friendly and helpful.

10/10 thank you Team Alexander Hudson!!

2021年7月9日
自発的なレビュー
Alexander Hudson Estates ロゴ

Alexander Hudson Estates からの回答

Thank you so much for taking the time to leave such a wonderful review for Alexander Hudson Estates. We are pleased to hear you had such a positive selling experience with us and we hope to work with you again in the future should you require our services.

Take care,
Alexander Hudson

5つ星のうち5の評価

Top Team

Alex, Jess and Jennifer all worked together brilliantly throughout the process of selling and moving.

From the first meeting with Alex we felt very confident that we had made the right choice in listing our home with them. All three were conscientious, organised and approachable. Together they helped to sell the house at a price we were very happy with in a very short length of time. What really felt different from previous estate agents I have used is how proactive they were in ensuring the entire process of moving went ahead as smoothly as it could.

I would very much recommend them to anyone wanting to sell in the local area.

Thanks guys,

Matt

2021年7月1日
自発的なレビュー
Alexander Hudson Estates ロゴ

Alexander Hudson Estates からの回答

Dear Matt,

Thank you so much for taking the time to share your feedback and experience with ourselves and others.

We are so pleased you felt confident in the service we delivered and you were happy with the overall outcome. It was a pleasure working with you and we hope you would use or recommend us to others in the future.

Kind regards,

Alexander Hudson

5つ星のうち5の評価

Excellent service from the staff at…

Excellent service from the staff at Alexander Hudson. As a buyer they kept me informed throughout and were happy to communicate with all solicitors to keep things moving. Highly recommended.

2021年6月28日
自発的なレビュー
Alexander Hudson Estates ロゴ

Alexander Hudson Estates からの回答

Dear Paul,

Thank you so much for taking the time to share your feedback and experience with ourselves and others.

We are so pleased to hear you had a positive experience with us and we hope you are very happy in your new home.

Kind regards,

Alexander Hudson

5つ星のうち5の評価

Lovely service!

Jess and Jennifer have been an absolute pleasure to deal with - as a first time buyer I've had absolutely no idea what I was doing and they've held my hand every step of the way. The staff at Alexander Hudson are always happy to help and are so lovely to talk to on the phone, I would recommend them to everyone!

2021年6月25日
自発的なレビュー
Alexander Hudson Estates ロゴ

Alexander Hudson Estates からの回答

Dear Bethany

It was a pleasure supporting you through your first time buying experience and we really appreciate you taking the time to share your feedback with us.

I'm pleased you felt able to contact us whenever you required advice and guidance and we really hope you would use us again in the future should you ever need to.

Take care!

Alexander Hudson

5つ星のうち5の評価

Just great!

After being disappointed in the past with another estate agent, it took us a long time to put our place back on the market. But after meeting Alexander we knew it was the right. Our place was on the market within 48 hours and sold within the week!

Alexander, Jess and Jenny are fantastic at what they do, and make the whole experience actually enjoyable! The entire process with them was superb! They are all so friendly, approachable, honest and go above and beyond! Always contactable and happy to help with everything and anything!

THANK YOU!

2021年6月23日
自発的なレビュー
Alexander Hudson Estates ロゴ

Alexander Hudson Estates からの回答

Dear Dena-Marie,

It was a pleasure dealing with you and we really appreciate you taking the time to share your feedback and being so open with us.

I'm glad you felt able to take a chance on us after a previous negative experience with another Estate Agent and we really hope you'll use us again in the future should you ever need to.

Take care!

Alexander Hudson

5つ星のうち5の評価

Amazing Team

Alexander Hudson Estates had our property on the market within 48 hours and sold within 2 weeks. The photographs were fantastic and the marketing strategy enabled us to accept an offer in excess of the asking price. They were also the agents for our onward purchase of our forever home. In respect of our sale and purchase we found Alex, Jenny and Jess to be friendly, approachable, honest and extremely helpful. Always just an email or phone call away to offer advice and support. Special mention to Jenny for going above and beyond in communicating with all solicitors and agents to keep things on track. Highly recommend.

2021年6月22日
自発的なレビュー
Alexander Hudson Estates ロゴ

Alexander Hudson Estates からの回答

Dear Joanne,

Thank you so much for taking the time to share your experience with us and others.

It was a pleasure working with you as both a vendor and buyer and we are so thrilled that you were happy with the service received on both sides.

Enjoy your beautiful new home!

Alexander Hudson

5つ星のうち5の評価

I cannot speak highly enough about Alex…

I cannot speak highly enough about Alex and his team at Alexander Hudson Estates. Both Jenny and Jess, his colleagues in the office, have not only shown a degree of professionalism second to none but have had an empathetic approach throughout, seldom seen in these days of sell, sell, sell. My family and I would highly recommend that you speak to this company when buying or looking to sell your property. I can only add our thanks for a job well done!

2021年6月17日
自発的なレビュー
Alexander Hudson Estates ロゴ

Alexander Hudson Estates からの回答

Good afternoon Mark, I'll let both Jenny & Jessica know you've been in touch and thank you so much for taking the time to share your experience. I'm glad we could make a difficult time a little easier for your and your family. Take care and speak soon. Alex

5つ星のうち5の評価

Made buying a house actually enjoyable

Made buying a house actually enjoyable, hassle free, quick and always just an email away. Could not fault one bit and will definitely use again in the future, thanks Jessica and Jennifer!

2021年5月30日
自発的なレビュー
Alexander Hudson Estates ロゴ

Alexander Hudson Estates からの回答

Hi Emma,

Thank you so much for sharing this. It's always good to get such feedback from the other side of a transaction too. I'll pass your regards across to Jennifer & Jessica.

Alexander Hudson

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