The bracelet (Raspini) came sooner than expected, was beautiful, and matched my earlier purchase of necklace and earrings perfectly! The price was excellent! I am very happy with this purchase - all c... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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レビュアーのコメントを見てみましょう
It was a good experience dealing with Allum and Sidaway. I had issues with an on line order (my mistake) and the problem was dealt with professionally and in a very friendly and helpful manner. I w... もっと見る
企業が回答しました
The diversity of their range of rings was completely unexpected... marvellous, with extensive tailoring of dimensions, stones, materials of each ring. Chloe was very helpful and informative as she pa... もっと見る
企業が回答しました
Just wow! 😍 The whole experience has been incredible. The presentation is absolutely beautiful, and the thought and care that goes into every piece of jewellery really shines through. It's all so bea... もっと見る
企業が回答しました
企業情報
当該企業による記述
Established in 1942 by Dennis Allum, mending clocks and watches from a shed in the garden, Allum & Sidaway is now a multi-award winning independent jeweller. We have have six unique jewellery stores, a fantastic team and the best customers! We stock an impressive collection of jewellery, watches and top brands – providing an unforgettable retail experience.
連絡先
High Street, SP7 8JG, Shaftesbury, 英国
- allumandsidaway.co.uk
4.9
優良
213件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
この企業のTrustpilot 利用方法
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Allum and Sidaway からの回答
Thank you so much for your wonderful review and 5* star rating! We are thrilled to hear that you had such a great experience with us, we look forward to assisting you again in the future.
Allum and Sidaway からの回答
Thank you so much for your wonderful review and 5* star rating! We are thrilled to hear that you had such a great experience with us, we look forward to assisting you again in the future.
Excellent service
I took an item of jewellery into the Dorchester store for repair and was told it would be ready in 2 - 3 weeks. Unfortunately the fire in Dorchester in December resulted in the shop being closed and meant that, although the repair was completed within the stated time, I was not able to collect the item. I was contacted from one of the other stores and agreed a time for a member of staff to deliver the item to me at home. There was a bit of confusion about the price for the repair but that was also sorted out satisfactorily. I really appreciate the efforts Allum and Sidaway staff went to to ensure I had my jewellery in time for Christmas.
2024年12月2日
自発的なレビュー
Allum and Sidaway からの回答
Thank you so much for sharing your experience with us. We truly appreciate your patience and understanding during what was undoubtedly a challenging time for our Dorchester store.
We’re delighted to hear that the repair was completed on time and that our team was able to deliver your jewellery to you in time for Christmas. We always strive to go the extra mile for our customers, and it’s wonderful to know that their efforts made a difference.
If there’s anything further we can assist you with, please don’t hesitate to reach out. We look forward to welcoming you back to Allum & Sidaway soon.
Overall very good!
I have given 5 stars for the quality of my purchase and speed of delivery.
My only issue was I had to get my purchase delivered as I live in Dorchester and the shop is currently closed due to the terrible fire next door which wasn’t an issue, but the purchase was a present for my wife who was in when the present was delivered and the package had a Allum and Sidaway sticker on it so it spoilt the surprise. Can I suggest future packages are sent out without the shop name on them!!
2024年12月20日
自発的なレビュー
Allum and Sidaway からの回答
It's great to hear you gave a 5-star review for the quality and delivery speed!
It’s understandable that the package could spoil the surprise for your wife. Your suggestion is a good one, and one we hadn't thought of with us trying to accommodate the shocking and immediate shut of our store, Our main goal was to offer complimentary delivery in order to help and show our appreciation to our customers.
We will try to use discreet packaging in the future. Thank you for sharing your feedback, as it will likely be helpful for improving the customer experience!
Amazing as always
Always a brilliant, efficient and friendly service from Allum & Sidaway. It’s always our go to for jewellery.
2024年12月14日
自発的なレビュー
Allum and Sidaway からの回答
Thank you so much for your wonderful review and 5* star rating! We are thrilled to hear that you had such a great experience with us, we look forward to assisting you again in the future.
Allum and Sidaway からの回答
Thank you for sharing your positive experience! It sounds like Megan and Flynn made a great impact. If you want to share any specific details about what stood out or how they helped you, I’d love to hear more!
Great value for money
Great value for money. Next day delivery with a handwritten note. Fantastic
2024年12月14日
自発的なレビュー
Allum and Sidaway からの回答
Thank you so much for your wonderful review and 5* star rating! We are thrilled to hear that you had such a great experience with us, we look forward to assisting you again in the future.
Fantastic service and product
Beautiful product, arrived the next day and packaged really well. Super pleased I went through Allum & Sidaway.
2024年12月1日
自発的なレビュー
Allum and Sidaway からの回答
Thank you so much for your wonderful review and 5* star rating! We are thrilled to hear that you had such a great experience with us, we look forward to assisting you again in the future.
Great service!
The trollbeads bead is beautiful!. And the service of Allum and Sidaway is excellent!. There was communication from them all the time. When my bead arrived it was beautifully packed. I am sure I’ll be buying more from them. Thank you very much.
2024年11月30日
自発的なレビュー
Allum and Sidaway からの回答
Thank you so much for your wonderful review and 5* star rating! We are thrilled to hear that you had such a great experience with us, we look forward to assisting you again in the future.
Fantastic Service.
I bought a hard to find Trollbead from this independant jewellers. It was very well packaged and arrived promptly. I was delighted with the hand written card thanking me for my order and personally signed. What a lovely gesture. Thank you so much.
2024年11月29日
自発的なレビュー
Allum and Sidaway からの回答
Thank you so much for your wonderful review and 5* star rating! We are thrilled to hear that you had such a great experience with us, we look forward to assisting you again in the future.
Great items
Great items, competitive prices, really well packaged and quick delivery. Many thanks
2024年11月25日
自発的なレビュー
Allum and Sidaway からの回答
Thank you so much for your wonderful review and 5* star rating! We are thrilled to hear that you had such a great experience with us, we look forward to assisting you again in the future.
Allum and Sidaway からの回答
Thank you so much for your wonderful review and 5* star rating! We are thrilled to hear that you had such a great experience with us, we look forward to assisting you again in the future.
A lot more choice online.Love this…
A lot more choice online.Love this product it’s so different
2024年12月4日
自発的なレビュー
Allum and Sidaway からの回答
Thank you so much for your wonderful review and 5* star rating! We are thrilled to hear that you had such a great experience with us, we look forward to assisting you again in the future.
Smart, professional and happy service!
After finding the item I wanted online, I visited their Gillingham store where I was served by the lovely Laura. She was friendly, knowledgeable and extremely helpful, making my visit very pleasant!
The store is full of amazing jewelery and watches, I will definitely be coming back!
2024年11月25日
自発的なレビュー
Allum and Sidaway からの回答
Thank you so much for your kind words and fantastic feedback! We’re thrilled to hear about your positive experience at our Gillingham store. Laura will be delighted to know that her friendly and knowledgeable service made your visit so enjoyable.
We take great pride in offering a wide selection of jewelry and watches, and it’s wonderful to know you found what you were looking for. We look forward to welcoming you back soon!
Piercing at Allum and Sidaway Gillingham
I recently went into the Gillingham branch of Allum and Sidaway to have my daith piercing done.
I don’t usually write reviews but I have to share my experience as I was so impressed.
I was very nervous about getting the piercing as I am really not good with needles. From the moment I stepped into the shop I was instantly put at ease by the members of staff they were all so warm and friendly.
Laura Stone was the lady who did my piercing, she had a very calm aura about her so I felt I was in safe hands, she discussed all the important information I needed to know about the piercing, she had a thorough look at my ear and explained exactly what the process was going to involve, she talked through the process step by step as she was doing the piercing which helped a lot with my nerves. I was amazed at how quick it was all done, I love my new piercing and it’s healing up beautifully.
I am already thinking about my next piercing and I will most definitely be going back to Allum and Sidaway and requesting Laura to do it. A big Thank you Laura and the staff at Allum and Sidaway.
2024年11月23日
自発的なレビュー
Allum and Sidaway からの回答
Thank you so much for your kind words and detailed review!
We’re thrilled to hear that Laura and the rest of the team at our Gillingham branch made your experience so positive and comfortable.
It’s great to know that you love your new piercing and that the healing process is going so well.
We’ll be sure to pass along your praise to Laura—it will mean a lot to her! We look forward to welcoming you back for your next piercing. If you ever have any questions or need aftercare advice, don’t hesitate to reach out. Thanks again!
Perfect item & really quick delivery
2024年11月4日
自発的なレビュー
Allum and Sidaway からの回答
Thank you so much for your wonderful review and 5* star rating! We are thrilled to hear that you had such a great experience with us, we look forward to assisting you again in the future.
Prompt delivery and price was very…
Prompt delivery and price was very competitive. Will shop with you again.
2024年11月7日
自発的なレビュー
Allum and Sidaway からの回答
Thank you so much for your wonderful review and 5* star rating! We are thrilled to hear that you had such a great experience with us, we look forward to assisting you again in the future.
I am so impressed with the service at…
I am so impressed with the service at Allum & Sidaway. I first came in for a welded bracelet as a birthday gift with a friend and had such a great experience; beautiful chain selection, applied with care and attention and they really made the whole thing feel so special. I've since seen back to look at wedding rings with my fiancé; once again it was such a lovely atmosphere and experience with a super selection of wedding rings. We've seen most of the team now and everyone is so friendly yet professional. I'm booked in to see Katie to look at wedding dresses and know I'm I safe hands. Thank you, you have a customer for life!
2024年11月14日
自発的なレビュー
Allum and Sidaway からの回答
Thank you for sharing your wonderful experience at Allum & Sidaway, Abi! It sounds like you had a fantastic time selecting both a birthday gift and exploring wedding rings. It's great to hear that the team has consistently provided you with friendly and professional service, making each visit special. Best of luck with your wedding dress appointment with Katie! Your positive feedback will surely resonate with others looking for similar services.
I went into the shop because I was…
I went into the shop because I was hoping to buy a watch for my partner. What I actually saw was definitely not what I had wanted.
Forgive me for writing this because I feel a certain way about this already however, as a woman I feel that it must be said.
As I am waiting for someone to be free a young lady is serving a gent in front and as she makes any movement her skirt is so short that nothing is left to the imagination let’s say.
She is a young very pretty lady was wearing black skirt and blue shirt in the day I didn’t catch her name I’m afraid. I so badly wanted to say something as maybe she was unaware however, with my encounter I very much doubt that.
It is a shame because the establishment is such a high end store with beautiful products and seeing things like that cheapens the business
I hope this is not seen as slander and some criticism for the store.
Other than that I love the store and think the products are stunning.
2024年11月1日
自発的なレビュー
Allum and Sidaway からの回答
Thank you for taking the time to share your experience with us. We are truly sorry to hear that this occurred and completely understand how you feel. We value maintaining a professional environment and take our uniform policy very seriously, aiming to ensure that all of our staff reflect the high standards our store is known for.
We have already readdressed our uniform policy with the team, and we want to reassure you that this was simply an error in judgment regarding the choice of clothing for the day, not done with any intention to detract from your experience or the quality of our store. We are committed to providing a refined and welcoming atmosphere for all our customers and will continue to ensure that our standards are upheld.
We would appreciate further details so we can address the matter further, The store you shopped in would be very helpful along with day of your visit. We have sent you a requested information enquiry to discuss further,
We hope you can agree a One star review is not a true reflection of our product or standard of service Thank you again for your honesty and understanding, and we hope to welcome you back soon.
Allum and Sidaway からの回答
Thank you so much for your wonderful review and another 5* star rating! We are thrilled to hear that you had such a great experience with us, we look forward to assisting you again in the future
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