Another superior experience with Alpine with the AC package and following gas furnace. I really can't imagine how your competition can ever outrank you since all your team members once again work flaw... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Another superior experience with Alpine with the AC package and following gas furnace. I really can't imagine how your competition can ever outrank you since all your team members once again work flaw... もっと見る
企業が回答しました
Started looking for a system, 4-26. Wasn't sure what to get. Techs helped through the whole process and we came up with the perfect HVAC solution for my particular situation. I am a maintenance techni... もっと見る
企業が回答しました
Customer service quoted exactly what I needed. Shipping was flawless, actually arrived a day early. Packaged perfectly with zero damage. Had to call tech support during install. They were readily avai... もっと見る
企業が回答しました
Our contractor selected a minisplit (Blueridge from Alpine) for our patio which was being enclosed into a sunroom. It’s a ceiling cassette and we are very pleased. When we had questions, customer se... もっと見る
企業が回答しました
Alpine Home Air Products helps homeowners, contractors, property managers, and businesses find heating and cooling solutions with greater clarity and confidence. Since 2002, we have worked to make professional-quality HVAC equipment more accessible by combining convenient online shopping with knowledgeable, personal support. Our team understands that purchasing a heating or cooling system can be a significant and sometimes complicated decision. That is why we provide free assistance with equipment selection, system matching, sizing considerations, installation questions, and troubleshooting. Customers can shop a broad selection of central air conditioning systems, heat pumps, furnaces, ductless mini-splits, air handlers, packaged systems, indoor air-quality products, thermostats, installation accessories, and other HVAC equipment. Alpine is also the exclusive home of Blueridge heating and cooling systems, which offer practical, competitively priced options for a variety of residential and light-commercial projects. Our goal is not simply to sell equipment. We want customers to understand their options, feel supported throughout their projects, and have access to helpful information before and after their purchases. After more than two decades in business and hundreds of thousands of customers served nationwide, we remain committed to dependable service, competitive value, and a better way to shop for HVAC equipment online. We appreciate customers who take the time to share their experiences on Trustpilot. Your feedback helps other shoppers make informed decisions and helps our team continue improving the service we provide.
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100%に回答しています
通常1カ月以上経ってから回答
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レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Got help right away when there was a brief ordering glitch. Delivery prompt and equipment undamaged.

Alpine Home Air Products からの回答
Another superior experience with Alpine with the AC package and following gas furnace. I really can't imagine how your competition can ever outrank you since all your team members once again work flawlessly and coherently for the final result. So, thanks so much and I will always be happy to refer Alpine Home Air Products! Sharon Heldt, Denver,CO

Alpine Home Air Products からの回答
Was very good at finding the right unit for my home (for the price) and the need for all extras that are required for the job plus giving the full description about the delivery process. Eric helped and will use them for another project.

Alpine Home Air Products からの回答
Started looking for a system, 4-26. Wasn't sure what to get. Techs helped through the whole process and we came up with the perfect HVAC solution for my particular situation. I am a maintenance technician so I was able to setup and install entire system that I legally could. Local HVAC tech did the rest, and we had system operating in about 6 hours. With Cool weather here, the system works great and keeps us comfortable, even on those hot fall days... Thanks so much we really love our BlueRidge system so far...

Alpine Home Air Products からの回答
Very helpful in selecting a product to replace old unit

Alpine Home Air Products からの回答
Eric , has always provided very good information regarding heating with the Blueridge mini splits here in Colorado; Very good Staff

Alpine Home Air Products からの回答

Alpine Home Air Products からの回答
Great CS and a knowledgeable representative. Thanks for help.

Alpine Home Air Products からの回答
I can't say enough about Alpine Heating and air products. I put their product in one of my projects. I believe having a quality product for my clients is one of the most important things I can say. We have nothing bad to say about Alpine.

Alpine Home Air Products からの回答
Labor Day Discount was awesome! The Blue Ridge Unit has been beyond expectations and the technical department was very helpful to my installers

Alpine Home Air Products からの回答

Alpine Home Air Products からの回答
Was running R-410 18K condenser and two 12K heads. Had to replace my outdoor condenser unit due to compressor failure. While new R-410 compressor part would have been covered under my warranty, and was available, the installation would cost more than a whole new condenser, plus I still would have had to pay ~$200 shipping. I therefore decided to just replace the whole condenser (18K), however, I could not replace with like for like because R-410 refrigerant items are already almost complete sold out due to change to R-454B, and 18K unit unavailable. Frustrating. I realize that the refrigerant change is out of Alpines control, just wish that had kept more stock. I was able to purchase one of the last available R-410 condensers in a larger size (36K) and add an additional head unit and expand my system to now to have three 12k heads. My gripe and reason for 2 stars is that they will not provide typical warranty for my brand new items because 2 of the 3 indoor head units are not brand new, even though the new head unit is the exact same model as the older two. I will say their tech support team has been very good at helping troubleshoot when I was trying to diagnose the bad compressor, I would give the tech team 5. Unfortunately, I would give Alpine Air as a whole though a 2 star review due to the warranty issue.

Alpine Home Air Products からの回答
Our contractor selected a minisplit (Blueridge from Alpine) for our patio which was being enclosed into a sunroom. It’s a ceiling cassette and we are very pleased. When we had questions, customer service answered them. When we wanted to put the system on wifi we got directed towards something that didn’t work for us and after a call they refunded that item and suggested a Cielo which is just what we needed. We also backordered a spare filter for the system. Pleased with the service and the product.

Alpine Home Air Products からの回答
Customer service was great, I had a bunch of questions and they took the time to answer them and never felts rushed

Alpine Home Air Products からの回答
Very easy and helpful to communicate with. Good quality product. The delivery was prompt.

Alpine Home Air Products からの回答
The service of all the advisors is far the best. Never had a unknown answer . They walk you through any install questions and help with the install. To me thats the best service a DIY can get.

Alpine Home Air Products からの回答
New package unit heat pump was delivered the next day. Very knowledgeable staff when purchasing.

Alpine Home Air Products からの回答
All I can say is that this company is very easy to work with. They stand behind their product 100%.

Alpine Home Air Products からの回答
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