Alpine Home Air Products レビュー 

115
•
TrustScore 5段階評価の4.5

4.7

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Another superior experience with Alpine with the AC package and following gas furnace. I really can't imagine how your competition can ever outrank you since all your team members once again work flaw... もっと見る

企業が回答しました

5つ星のうち5の評価

Started looking for a system, 4-26. Wasn't sure what to get. Techs helped through the whole process and we came up with the perfect HVAC solution for my particular situation. I am a maintenance techni... もっと見る

企業が回答しました

5つ星のうち5の評価

Customer service quoted exactly what I needed. Shipping was flawless, actually arrived a day early. Packaged perfectly with zero damage. Had to call tech support during install. They were readily avai... もっと見る

企業が回答しました

5つ星のうち5の評価

Our contractor selected a minisplit (Blueridge from Alpine) for our patio which was being enclosed into a sunroom. It’s a ceiling cassette and we are very pleased. When we had questions, customer se... もっと見る

企業が回答しました

企業情報

  1. エアコン販売店
  2. ・
  3. 空調システム提供業者
  4. 暖房器具提供業者

当該企業による記述

Alpine Home Air Products helps homeowners, contractors, property managers, and businesses find heating and cooling solutions with greater clarity and confidence. Since 2002, we have worked to make professional-quality HVAC equipment more accessible by combining convenient online shopping with knowledgeable, personal support. Our team understands that purchasing a heating or cooling system can be a significant and sometimes complicated decision. That is why we provide free assistance with equipment selection, system matching, sizing considerations, installation questions, and troubleshooting. Customers can shop a broad selection of central air conditioning systems, heat pumps, furnaces, ductless mini-splits, air handlers, packaged systems, indoor air-quality products, thermostats, installation accessories, and other HVAC equipment. Alpine is also the exclusive home of Blueridge heating and cooling systems, which offer practical, competitively priced options for a variety of residential and light-commercial projects. Our goal is not simply to sell equipment. We want customers to understand their options, feel supported throughout their projects, and have access to helpful information before and after their purchases. After more than two decades in business and hundreds of thousands of customers served nationwide, we remain committed to dependable service, competitive value, and a better way to shop for HVAC equipment online. We appreciate customers who take the time to share their experiences on Trustpilot. Your feedback helps other shoppers make informed decisions and helps our team continue improving the service we provide.


連絡先

4.7

優良

TrustScore 5段階評価の4.5

115件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューの 100%に回答しています

通常1カ月以上経ってから回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.7

すべてのレビュー

(115)

過去12か月のレビュー数: 113件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Got help right away when there was a…

Got help right away when there was a brief ordering glitch. Delivery prompt and equipment undamaged.

2026年10月2日
Alpine Home Air Products ロゴ

Alpine Home Air Products からの回答

Thanks for giving us the chance to help when ordering hit a snag. We’re glad the rest went smoothly!

– The Team at Alpine

5つ星のうち5の評価

Are you kidding me? Again?!!!!

Another superior experience with Alpine with the AC package and following gas furnace. I really can't imagine how your competition can ever outrank you since all your team members once again work flawlessly and coherently for the final result. So, thanks so much and I will always be happy to refer Alpine Home Air Products! Sharon Heldt, Denver,CO

2026年9月30日
Alpine Home Air Products ロゴ

Alpine Home Air Products からの回答

We’ll happily take an “Again?!” like this! Thank you for coming back to us and for recommending Alpine to others. Your enthusiasm has us smiling.

– The Alpine Team

5つ星のうち5の評価

Was very good at finding the right unit…

Was very good at finding the right unit for my home (for the price) and the need for all extras that are required for the job plus giving the full description about the delivery process. Eric helped and will use them for another project.

2026年9月30日
Alpine Home Air Products ロゴ

Alpine Home Air Products からの回答

There’s a lot to consider beyond the unit itself, so we’re glad we could help you feel prepared for the whole job. We look forward to working with you on your next project!

– Alpine Home Air Products

5つ星のうち5の評価

Great techs great products

Started looking for a system, 4-26. Wasn't sure what to get. Techs helped through the whole process and we came up with the perfect HVAC solution for my particular situation. I am a maintenance technician so I was able to setup and install entire system that I legally could. Local HVAC tech did the rest, and we had system operating in about 6 hours. With Cool weather here, the system works great and keeps us comfortable, even on those hot fall days... Thanks so much we really love our BlueRidge system so far...

2026年9月28日
Alpine Home Air Products ロゴ

Alpine Home Air Products からの回答

That’s a rewarding finish to a search that started with uncertainty. We enjoyed helping you find the right fit, and hearing how much you’re enjoying the comfort makes it even better!

– The Team at Alpine

5つ星のうち5の評価

Eric

Eric , has always provided very good information regarding heating with the Blueridge mini splits here in Colorado; Very good Staff

2026年9月30日
Alpine Home Air Products ロゴ

Alpine Home Air Products からの回答

Colorado winters give you plenty to plan for, and we’re happy to be a resource you can keep turning to. Thank you for the kind words about our team!

– Alpine Home Air Products

5つ星のうち5の評価

Quick delivery

Quick deliver. No stupid AI. Great phone support. My 5th of 6th purchase.

2026年9月23日
Alpine Home Air Products ロゴ

Alpine Home Air Products からの回答

After that many purchases, it’s especially good to know you still count on us. We’re always happy to pick up the phone and help!

– The Team at Alpine

5つ星のうち5の評価

I can't say enough about Alpine Heating…

I can't say enough about Alpine Heating and air products. I put their product in one of my projects. I believe having a quality product for my clients is one of the most important things I can say. We have nothing bad to say about Alpine.

2026年9月30日
Alpine Home Air Products ロゴ

Alpine Home Air Products からの回答

Your clients count on your judgment, and we’re proud you chose us for their comfort. Thank you for putting your trust in Alpine!

– Alpine Home Air Products

5つ星のうち5の評価

Labor Day Discount was awesome

Labor Day Discount was awesome! The Blue Ridge Unit has been beyond expectations and the technical department was very helpful to my installers

2026年8月20日
Alpine Home Air Products ロゴ

Alpine Home Air Products からの回答

We love hearing that you’re enjoying your Blueridge system and that we could help your installers along the way. Getting a great deal makes it even sweeter!

– The Team at Alpine

5つ星のうち2の評価

Was running R-410 18K condenser and two…

Was running R-410 18K condenser and two 12K heads. Had to replace my outdoor condenser unit due to compressor failure. While new R-410 compressor part would have been covered under my warranty, and was available, the installation would cost more than a whole new condenser, plus I still would have had to pay ~$200 shipping. I therefore decided to just replace the whole condenser (18K), however, I could not replace with like for like because R-410 refrigerant items are already almost complete sold out due to change to R-454B, and 18K unit unavailable. Frustrating. I realize that the refrigerant change is out of Alpines control, just wish that had kept more stock. I was able to purchase one of the last available R-410 condensers in a larger size (36K) and add an additional head unit and expand my system to now to have three 12k heads. My gripe and reason for 2 stars is that they will not provide typical warranty for my brand new items because 2 of the 3 indoor head units are not brand new, even though the new head unit is the exact same model as the older two. I will say their tech support team has been very good at helping troubleshoot when I was trying to diagnose the bad compressor, I would give the tech team 5. Unfortunately, I would give Alpine Air as a whole though a 2 star review due to the warranty issue.

2026年9月1日
Alpine Home Air Products ロゴ

Alpine Home Air Products からの回答

We appreciate your kind words about our technical team. We understand the frustration of replacing equipment while trying to keep the parts of your system that still work. With very little R410A inventory remaining, we generally reserve it for complete systems, but made an exception so you could keep your existing indoor units. We explained the one-year warranty and discussed other options before purchase, and you decided this replacement was the best fit for your situation. Thank you for sharing your experience, including where the options fell short of your expectations. It gives us something meaningful to consider as we review how we support customers facing these replacement decisions.

– Alpine Home Air Products

5つ星のうち5の評価

1 Ton minisplit (ceiling wafer) and Wifi

Our contractor selected a minisplit (Blueridge from Alpine) for our patio which was being enclosed into a sunroom. It’s a ceiling cassette and we are very pleased. When we had questions, customer service answered them. When we wanted to put the system on wifi we got directed towards something that didn’t work for us and after a call they refunded that item and suggested a Cielo which is just what we needed. We also backordered a spare filter for the system. Pleased with the service and the product.

2026年8月19日
Alpine Home Air Products ロゴ

Alpine Home Air Products からの回答

Enjoy your new sunroom! We’re glad we could help get the Wi-Fi questions sorted out, and you can keep counting on us whenever you need support.

– The Alpine Team

5つ星のうち5の評価

Customer service was great

Customer service was great, I had a bunch of questions and they took the time to answer them and never felts rushed

2026年9月23日
Alpine Home Air Products ロゴ

Alpine Home Air Products からの回答

Your questions deserve our time, and we’re happy to give it. Thank you for letting us help you work through them!

– The Alpine Team

5つ星のうち5の評価

Very easy and helpful to communicate…

Very easy and helpful to communicate with. Good quality product. The delivery was prompt.

2026年9月25日
Alpine Home Air Products ロゴ

Alpine Home Air Products からの回答

Thanks for choosing Alpine! We’re pleased you’re happy with your equipment and felt comfortable reaching out to our team.

– Alpine Home Air Products

5つ星のうち5の評価

hands on experience

The service of all the advisors is far the best. Never had a unknown answer . They walk you through any install questions and help with the install. To me thats the best service a DIY can get.

2026年9月28日
Alpine Home Air Products ロゴ

Alpine Home Air Products からの回答

You’re putting in the work, and we’re happy to be the team you can turn to along the way. Thank you for such a generous compliment!

– The Team at Alpine

5つ星のうち5の評価

New package unit heat pump was…

New package unit heat pump was delivered the next day. Very knowledgeable staff when purchasing.

2026年9月25日
Alpine Home Air Products ロゴ

Alpine Home Air Products からの回答

Next-day arrival is a nice way to start! Thank you for choosing us and giving our team a chance to help with your purchase.

– The Alpine Team

5つ星のうち5の評価

All I can say is that this company is…

All I can say is that this company is very easy to work with. They stand behind their product 100%.

2026年9月28日
Alpine Home Air Products ロゴ

Alpine Home Air Products からの回答

Having your confidence after the purchase means a lot to us. You can continue to count on our team whenever you need support!

– Alpine Home Air Products

5つ星のうち5の評価

New HVAC

Everything was shipped completely

2026年9月25日
Alpine Home Air Products ロゴ

Alpine Home Air Products からの回答

We’re glad your order arrived with everything you needed. Thank you for choosing us for your new HVAC system!

– The Team at Alpine

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。

詳細情報