Another superior experience with Alpine with the AC package and following gas furnace. I really can't imagine how your competition can ever outrank you since all your team members once again work flaw... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Started looking for a system, 4-26. Wasn't sure what to get. Techs helped through the whole process and we came up with the perfect HVAC solution for my particular situation. I am a maintenance techni... もっと見る
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Customer service quoted exactly what I needed. Shipping was flawless, actually arrived a day early. Packaged perfectly with zero damage. Had to call tech support during install. They were readily avai... もっと見る
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Our contractor selected a minisplit (Blueridge from Alpine) for our patio which was being enclosed into a sunroom. It’s a ceiling cassette and we are very pleased. When we had questions, customer se... もっと見る
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企業情報
当該企業による記述
Alpine Home Air Products helps homeowners, contractors, property managers, and businesses find heating and cooling solutions with greater clarity and confidence. Since 2002, we have worked to make professional-quality HVAC equipment more accessible by combining convenient online shopping with knowledgeable, personal support. Our team understands that purchasing a heating or cooling system can be a significant and sometimes complicated decision. That is why we provide free assistance with equipment selection, system matching, sizing considerations, installation questions, and troubleshooting. Customers can shop a broad selection of central air conditioning systems, heat pumps, furnaces, ductless mini-splits, air handlers, packaged systems, indoor air-quality products, thermostats, installation accessories, and other HVAC equipment. Alpine is also the exclusive home of Blueridge heating and cooling systems, which offer practical, competitively priced options for a variety of residential and light-commercial projects. Our goal is not simply to sell equipment. We want customers to understand their options, feel supported throughout their projects, and have access to helpful information before and after their purchases. After more than two decades in business and hundreds of thousands of customers served nationwide, we remain committed to dependable service, competitive value, and a better way to shop for HVAC equipment online. We appreciate customers who take the time to share their experiences on Trustpilot. Your feedback helps other shoppers make informed decisions and helps our team continue improving the service we provide.
連絡先
4.7
優良
115件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常1カ月以上経ってから回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
The good experience
The person I dealt with, was extremely professional and knew a lot about the product and what he was sending to me
2026年9月28日
Alpine Home Air Products からの回答
We’re glad you felt you were in capable hands. Thank you for trusting our team with your purchase!
– The Alpine Team
Well done Alpinr Home Air Products!!!
All of the products I have purchased from Alpine have arrived well packaged, and without a hint of issue. I received exactly what I had ordered in a timely manner. The customer service personnel have been extremely helpful to ensure all components are compatible with one another!
2026年8月19日
自発的なレビュー
Alpine Home Air Products からの回答
Thank you for coming back to us for your equipment! We’re glad our team has helped you order with confidence, and we’re grateful for your continued business.
– Alpine Home Air Products
Alpine Home Air Products からの回答
We’re happy we could make your purchase easier on both you and your budget. Thank you for choosing Alpine!
– The Alpine Team
Great customer service
2026年9月25日
Alpine Home Air Products からの回答
It was a pleasure helping you, and we’re grateful for the five stars!
– The Team at Alpine
Alpine provided assistance on sizing of…
Alpine provided assistance on sizing of unit and selection of components needed for complete installation. Had issue with wiring diagram that was quickly rectified and unit working better than expected.
2026年9月25日
Alpine Home Air Products からの回答
That’s a rewarding result for our team, from helping you plan the installation to getting that last question sorted out. Thank you for letting us know you’re enjoying your system!
– Alpine Home Air Products
Very helpful made good recommendations…
Very helpful made good recommendations because they was out of the original one I wanted. It came fast really nice people
2026年9月28日
Alpine Home Air Products からの回答
We’re glad we could help you find another option you’re happy with. Thanks for giving us the chance to help!
– The Alpine Team
Always quality products
Always quality products. If assistance is needed they are always super helpful.
2026年9月28日
Alpine Home Air Products からの回答
Your continued confidence in us means a lot. We’re always happy to help you get the most out of your equipment!
– The Team at Alpine
Good customer service except the…
Good customer service except the situation after delivery. Someone should've called me after the installation/delivery to find out how the system perform!
2026年9月28日
Alpine Home Air Products からの回答
Thank you for pointing out where you wanted more follow-through from us. We’re here beyond delivery, with unlimited lifetime technical support whenever you have questions about your system.
– Alpine Home Air Products
Alpine Home Air Products からの回答
Thank you! We’re glad you felt well taken care of by our team.
– The Alpine Team
Alpine Home Air Products からの回答
We want you to feel comfortable calling whenever a question comes up. Thanks for putting your trust in our team!
– The Team at Alpine
Shipping and ordering was extremely…
Shipping and ordering was extremely easy and efficient. Called out for help on one matter and was resolved right away. Would recommend these to anybody units work beyond expectation.
2026年9月16日
Alpine Home Air Products からの回答
Having your recommendation after both the purchase and a call for help means a lot to us. Thank you, and enjoy the comfort of your new units!
– Alpine Home Air Products
Found the part I need
Found the part I need. Very patient with me getting all the information he needed
2026年9月16日
Alpine Home Air Products からの回答
Getting the details right is worth the time. We’re happy to help you work through them and find the part you need!
– The Team at Alpine
They sold me only what I needed and no…
They sold me only what I needed and no pressure to buy other things
2026年9月21日
Alpine Home Air Products からの回答
We’re here to help you find what fits your needs and feel good about your choice. Thanks for trusting us with your purchase!
– The Alpine Team
Customer service and tech support is…
Customer service and tech support is always excellent
2026年9月21日
Alpine Home Air Products からの回答
Thank you for continuing to count on us! We’re glad you feel well supported whenever you reach out.
– Alpine Home Air Products
The techs
The techs. were easy to talk with. Never talked down to me like I was an idiot. Their knowledge was pretty comprehensive.
2026年9月21日
Alpine Home Air Products からの回答
You deserve clear answers and respect whenever you call us. Thank you for letting us know our team made you feel comfortable asking questions.
– The Team at Alpine
Alpine Home Air Products からの回答
Happy to help you get that remote back in hand! Thanks for choosing us.
– The Alpine Team
Alpine Home Air Products からの回答
We’re glad the equipment was a good value for you and arrived on time. Thanks for choosing Alpine!
– The Alpine Team
I ordered a conventional split heat…
I ordered a conventional split heat pump system and a new gas furnace to go with it. Replacing my 48 year old system. Everything arrived in excellent condition. It arrived earlier than expected, which messed up my scheduled but that's not Alpine's fault , that was on the shipping company.
2026年9月14日
自発的なレビュー
Alpine Home Air Products からの回答
We’re glad everything arrived in excellent condition, and we appreciate your understanding even though the early delivery disrupted your schedule. Thank you for choosing Alpine.
– Alpine Home Air Products
Easy to Order and a great product
2026年9月25日
Alpine Home Air Products からの回答
We’re glad you’re happy with the product and that getting it was straightforward. Thanks for the five stars!
– The Team at Alpine
Easy to order
2026年9月25日
Alpine Home Air Products からの回答
Glad we made it simple to get what you needed. Thanks for choosing Alpine!
– The Alpine Team
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