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Alps2Alps レビュー 2,291

TrustScore 5段階評価の4.5

4.4

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Excellent private transfer service for our family of eight between Geneva and Val Thorens at a very good price. Drivers very helpful providing water, croissants and comfort stops throughout the beau... もっと見る

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5つ星のうち5の評価

Really easy and helpful private transfers from Geneva Airport to Les Arcs on our most recent ski holiday. Alps2Alps was reliable, prompt and very convenient, with WhatsApp messages informing us that o... もっと見る

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5つ星のうち5の評価

I had the best driver from Geneva airport. Tayeb waited for me, carried my ski bag and despite his limited command over English and my almost nonexistent French, we were able to have a nice chat over... もっと見る

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5つ星のうち5の評価

We wanted to find the easiest way from the airport to the resort (Les2Alpes) and we decided to book through Alps2Alps. It was the best choice we could make : easy communication with the team, driver w... もっと見る

企業が回答しました

企業情報

  1. 運輸サービス

Alps2Alps について

当該企業による記述

Welcome to Alps2Alps, the best ski transfer company around!

We make it our mission to provide simple and reliable ski transfers that won’t blow the holiday budget. Our professional drivers will meet you at your arrival airport and transport you to your ski destination safely and swiftly. Whether you’re on a journey from Geneva to Meribel, Lyon to Val-Thorens, Munich to Kitzbuhel or Innsbruck to Ischgl, our transfers cover all ski resorts in the French, Austrian, Italian and Swiss Alps, from major European airports. BOOK NOW

Our Low-Cost, Reliable Ski Transfer Service

A private transfer with Alps2Alps means all the comfort of a luxury, door to door transfer service at seriously competitive prices. If you want to get from plane to piste in the fastest time possible, with a reliable driver who you can trust, Alps2Alps are the ski transfer provider for you.

Affordable Midweek Ski Transfers

Travelling midweek could save you valuable time and money! A midweek transfer could cut your costs by up to a whopping 50%. Serious savings with minimal effort. Another benefit of travelling midweek is avoiding traffic and airport queues. Glide through departures and head straight for the slopes! get your quote

Wide range of options for your ski transfer

Traveling as a family? We’ll do our very best to make your journey as fuss-free as possible. Need a baby or booster seat? Just ask. Looking for extra space or a touch of luxury - choose from our wide range of vehicles

Alps2Alps app for customers

Download our app to track your transfer driver, view upcoming bookings and access amazing deals all from your phone!

Save with our loyalty scheme

Save up to 10% on each of your bookings by joining our loyalty system.

連絡先

4.4

優良

TrustScore 5段階評価の4.5

2291件のレビュー

5つ星
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3つ星
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ネガティブなレビューの 85%に回答しています

通常1週間以内に回答

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5つ星のうち5の評価

We wanted to find the easiest way from…

We wanted to find the easiest way from the airport to the resort (Les2Alpes) and we decided to book through Alps2Alps. It was the best choice we could make : easy communication with the team, driver was on time and we arrived earlier than expected to the resort. I would come back and use the same company!

2026年3月10日
自発的なレビュー
Alps2Alps ロゴ

Alps2Alps からの回答

Thank you for your wonderful feedback! We’re delighted to hear that everything went smoothly — from communication to punctuality — and that you even arrived earlier than expected.

5つ星のうち5の評価

Excellent all round service

Friendly drivers, excellent communication and very reasonable price.

2026年4月13日
Alps2Alps ロゴ

Alps2Alps からの回答

Thank you for your kind feedback! We’re delighted to hear that you enjoyed our friendly drivers, clear communication, and competitive pricing.

5つ星のうち5の評価

As usual driver was friendly

As usual driver was friendly, and was happy to take us to collect keys before taking us to our apartment building

2026年4月5日
自発的なレビュー
Alps2Alps ロゴ

Alps2Alps からの回答

Thank you for your kind feedback and for choosing Alps2Alps again!

5つ星のうち5の評価

Shared transfer from GVA to Val…

Shared transfer from GVA to Val d’Isere. The others in my cab were a family going to Tignes. The transfer was super efficient with good music, clean cab, very friendly driver Dimitri. Thank you for the journey.

2026年4月8日
自発的なレビュー
Alps2Alps ロゴ

Alps2Alps からの回答

Thank you for your lovely feedback! We’re delighted to hear that your shared transfer was smooth and enjoyable, and that everything from the clean vehicle to the music and atmosphere made for a great journey.

5つ星のうち5の評価

I would def use alps2alps again

I would def use alps2alps again, friendly drivers keeping us informed of arrival etc.

2026年3月28日
自発的なレビュー
Alps2Alps ロゴ

Alps2Alps からの回答

Thank you for your kind feedback! We’re delighted to hear that our drivers were friendly and kept you well informed throughout your journey.

5つ星のうち5の評価

Exceptional service !

Second time we've used them and have nothing but praise for their easy of use, professionality of support staff and drivers, comfort and cleaniness of vehicles, and adaptability in transfer requests. Am happy to highly recommend them and will be using them again next holiday !

2026年4月13日
Alps2Alps ロゴ

Alps2Alps からの回答

Thank you so much for your wonderful feedback and for choosing Alps2Alps again!

5つ星のうち5の評価

Excellent private transfer for family

Excellent private transfer service for our family of eight between Geneva and Val Thorens at a very good price. Drivers very helpful providing water, croissants and comfort stops throughout the beautiful 2.5 hour journeys.
Highly recommended.
Many thanks.

2026年4月10日
Alps2Alps ロゴ

Alps2Alps からの回答

Thank you so much for your wonderful feedback! We’re delighted to hear that your family had a great experience and that everything ran smoothly between Geneva and Val Thorens.

5つ星のうち1の評価

No-show, poor handling, and more expensive than local options

Booked a round-trip transfer with Alps2Alps (Geneva ↔ Tignes, 7 people, ref A2A283259). Outbound was fine. Return was a disaster.

Driver was already 30 min late, then told me he’d arrive in another 30 min — and then disappeared completely. After that, the company only started looking for alternatives ~90 minutes past the scheduled pickup, and eventually admitted they couldn’t provide a driver at all.

We ended up arriving in Geneva ~5 hours late after scrambling to find a local driver on a busy day. Ironically, that last-minute driver cost €500 and had a nicer vehicle, vs €636 quoted by Alps2Alps.

They refunded the failed leg (as expected), but offered no real compensation. Only after pushing did they offer 100eur credit for future bookings — which is meaningless given I would not use their service again.

Bottom line: if everything works, too expensive but fine. If something goes wrong, expect delays, poor communication, and no real support. I would book directly with local operators instead.

2026年3月28日
自発的なレビュー
Alps2Alps ロゴ

Alps2Alps からの回答

Thank you for taking the time to share your experience — and we’re truly sorry for what happened on your return transfer.

We fully understand how stressful and frustrating this situation must have been, especially with a large group and on a tight schedule.

While we did process a refund for the failed leg, we understand that this does not compensate for the inconvenience and impact on your travel plans. Your feedback has been escalated internally to review both our operational processes and contingency handling to ensure this does not happen again.

We genuinely appreciate you bringing this to our attention, and we’re very sorry that we let you down on this occasion.

5つ星のうち3の評価

Fuel shortage

I booked a single van for 11 people, but we were provided with two smaller vehicles, forcing our group to split. More importantly, one van was significantly late for the return pickup because the driver had not secured fuel in advance. While I understand there is a diesel shortage, this should have been anticipated to ensure a timely pickup. Poor coordination and a lack of preparation made for a frustrating experience.

2026年4月5日
Alps2Alps ロゴ

Alps2Alps からの回答

Thank you for your feedback, and we’re truly sorry to hear about your experience.

We understand how important it is for groups to travel together, and we regret that the arrangement did not meet your expectations.

We appreciate you bringing this to our attention and hope we’ll have the opportunity to provide you with a much smoother experience in the future. ⛷️❄️

5つ星のうち5の評価

Great service

Excellent service all round. Competitive rates (i looked around) and very clear and reassuring communication in the lead up to the transfer. Would 100% use again.

2026年4月6日
Alps2Alps ロゴ

Alps2Alps からの回答

Thank you for your fantastic feedback!

We truly appreciate your trust and look forward to welcoming you again on your next trip! ⛷️❄️

5つ星のうち5の評価

On time transfer with plenty of…

On time transfer with plenty of communication.

2026年4月12日
Alps2Alps ロゴ

Alps2Alps からの回答

Thank you for your kind feedback! We’re glad to hear your transfer was on time and that communication was clear throughout your journey.

5つ星のうち5の評価

Driver impeccable

Driver was really courteous and a gentleman. On time. Excellent manners

2026年4月12日
Alps2Alps ロゴ

Alps2Alps からの回答

Thank you for your feedback.
We look forward to welcoming you again on your next trip! ⛷️❄️

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