Amber Electric レビュー 

Have been with Amber about 18 months now, wanting its expertise in the timing to export at optimum times. Have pensioner card but did not give Amber new card details and month ago so August bill did not include the benefit. Contacted Amber and after some time have been able to have new details accepted and the Augusr bill readjusted. So happy.

Customer service has been great. Short response times and knowledgeable staff. Answered my questions about how Amber works and Siti sorted out my curtailment issue. Highly recommended 👍

Amber allows great flexibility to enable you to 'drive' your own battery system, or alternately , allow amber 'smartshift' to do it all automatically. I've been with amber 2 months ,and already ahead with almost negative costs. My old monthly bill was around $130-150, but now it's almost zero!!.. i've a 28kw battery, and 12kw solar panel setup, which is split into 3 arrays, favoring different times of day exposures. So i'd advise: Hook in &Buckle up to Amber.. Cheers!!

Amber more than happy to sign you up, but when you have daily issues like I have had, good luck with trying to get issues resolved.
Amber wants to sign you up but dont care if your system is having issues.
I have spent in excess of a hundred hours in calls and research, nothing has changed.
They have a function solar containment, shame it takes several minutes to connect, continually costing me money.
Lift your game Amber.

I have found that Amber is generally quick in its responses when you contact them. This is one of the reasons I stay with them and also why I am happy to recommend them to my friends. I also appreciate that they are really trying to assist with people accessing clean and sustainable energy.
Steve

So easy to set up new account when moving as well as a final reading for current property even thou there was a few days overlap. Around 10/10 for me, highly recommend to anyone who'd like to save substantial money on there bills

Quick response to my problem

May as well not have solar or batteries as I was paying less before. I have a combustion heater but am still paying $130 a month after discount with fee's and energy. Not happy with Amber, just another money grabbing company.

Amber Electric has been an awesome power company to be part of. We have been with Amber for 2.5 years and have had nothing but the best experiences. We had couple of issues with our solar/battery set up to get all of our system to communicate efficiently and Jessie has been very patient and helpful to resolve this. Happy to recommend Amber Electric as a power retailer for anyone looking to get the best they can out of their solar /battery setup.

I have so much appreciation for this company and its representatives as I was struggling financially after a period of illness and they have been so understanding and very patient in allowing me to be totally vulnerable and share my difficulties until now where I am back at work and have set up a payment plan that suits me.. the support has been outstanding! Thank u Amber

Easy to onboard, easy to communicate with and a very good product.

Competently solved my problem with clear instructions … awesome support I’ve not experienced anywhere else!

Very understanding staff with setting up a payment plan to suit .

We all know that making the right choice is paramount when making the selection of service and what is best for your house hold . Yes they have fees but they enable me with my solar and battery system from REA energy to maintain my 50kw battery and then supply power back to the grid in peek prices while maintaining reserve levels to eliminate costly price surprises . Amber is great if you have a decent battery to store power to on sell but keep in mind the average house hold uses around 22 kw to 30kw of a night so you need to ensure when supplying the grid to maintain your house hold levels accordingly to sustain a safe reserve level . The team at amber are great with resolving technical issues and i have referred many of client in the insurance industry to check out amber for the benefits of becoming self sustainable and being a private power supplier to any investment houses and increasing the rent to be inclusive to power … Thank you to the team and i am very happy with the service.

The company provides this and it is correct. Amber is a smarter way of buying and selling energy that helps you save and puts you in control. For $25 a month, get direct access to smart tech and real-time wholesale electricity prices. Shift more of your energy usage to times when cheaper renewable energy is available, and then export your excess solar when the price you can get paid for it is highest.

Not good service, they keep charging in bill Membership fees without informing us so be carefull guys...not trustable

Ignore 99% of the 5 star reviews they are either Amber employees or paid bots.

Hands down the worst service I’ve ever recieved in any industry in Aus. Zero customer service or expertise. They billed me 30 days of electricity after I moved out and the power was disconnected. It took a month to get rectified with zero compensation for the time and stress.

Shameful service and downright incompetence in every aspect. Avoid at all cost! Legal ramifications will catch up with this company at some point

On one hand, there is nothing more complex than trying to optimise large-scale residential PV production, electricity storage (batteries) and electric vehicle charging. For some, throwing in the towel because it’s “too hard” and using a conventional retailer with aggregate pricing structures seems like an easy way out: if it’s not broken, don’t fix it.

On the other hand, if you care about optimising revenue and home consumption costs, then for you, conventional aggregate pricing structures are unambiguously broken: sub-optimal by a large margin.

Enter Amber Electric’s awesome control at 5-minute intervals of the split of our PV production to home consumption and to battery storage (SmartShift via communication between your account on Amber’s cloud and your account on your battery provider’s cloud), and Amber’s EV Charger control via communication between your account on Amber’s cloud and your account on your EV Charger’s cloud, be it Telsa at the “high end”, or the far more cost effective products used by those with any EV and a more appropriate standards conforming EV charger.

The quite efficient manner that I was connected to A mber. The great aspect that we have access to wholesale prices and they are much cheaper than other providers. I find it very difficult to always jave to contact by email and cannot talk to personnel fropm thr company. I find it much better to talk about thing person to person. I think the comany should be naking this more available.

Super easy to deal with. Extremely helpful and very responsive to questions to a new battery user.

Very happy with Amber.