American Cruise Lines レビュヌ 

10,664
•
TrustScore 5段階評䟡の5

4.8

レビュヌはレビュアヌの個人的な意芋であるため、特定の蚘茉内容を怜蚌するこずはありたせん。ただし、ビゞネス䞊の取匕が行われたこずを確認できた堎合、レビュヌに「確認枈み」のラベルを付ける堎合がありたす。詳现はこちら

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レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

The crew was exceptional and especially our dining room server, Logan. We were 3 couples and wanted the same table every day as we loved our interaction with Logan. Our fellow travelers also made fo... もっず芋る

5぀星のうち4の評䟡

Everything was top notch. Something that does need to be addressed is airborne pathogens. We spent All that money to get covid. Everyone was coughing and thinking it was because of over 100 outside a... もっず芋る

5぀星のうち5の評䟡

Our ship, American Song, was very clean, bright and easy to navigate. The staff from the room cleaners to the Captain were extremely friendly and always ready to make our stay comfortable. We loved Ri... もっず芋る

5぀星のうち5の評䟡

This was my first American cruise line excursion.
 But it won’t be my last! The ship was immaculately clean and staff was always about the ship cleaning up and making sure that the ship stayed immacul... もっず芋る

䌁業情報

  1. クルヌズ䌚瀟

American Cruise Lines に぀いお

圓該䌁業による蚘述

American Cruise Lines
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About Us

Cruise Close To Home® with American Cruise Lines, the leader in U.S. river and small ship cruising and the largest domestic cruise line in the country. The company offers the nation’s newest fleet of 25+ riverboats and small cruise ships, each accommodating just 90 to 180 guests.

All ships are built in the U.S.A., and all itineraries are fully domestic. American is the only cruise line in the world with a fleet of 100% U.S.-flagged small ships and riverboats. Sailing year-round, the company’s ships visit only U.S. ports of call while cruising the country’s great rivers, lakes, and coastal waterways. American offers 50+ itineraries that range from 7 to 55 days in length across 40 states.

Choose from cruises that explore the Mississippi River, Columbia & Snake Rivers, Alaska, Puget Sound, the Great Lakes, New England, the Chesapeake Bay, and the Southeast U.S. Whether cruising the historic Mississippi River, visiting the charming towns of New England, or exploring the scenic Pacific Northwest, every itinerary showcases the stories, traditions, and character that make America’s waterways unique.

The company has 50+ years of experience exclusively cruising the U.S.A. and specializes in personalized service and well-curated, destination-focused cruises. Year after year, American continues to be the most awarded U.S. cruise line, winning accolades from Cruise Critic, Travel + Leisure, Condé Nast Traveler, USA Today, U.S. News & World Report, Forbes, TIME Magazine, Southern Living, and many other travel industry publications.

Guests enjoy a premium cruise experience with spacious accommodations, many featuring private balconies, as well as regionally inspired cuisine, complimentary beverages, engaging onboard enrichment and entertainment, Starlink Wi-Fi, and included shore excursions. Carefully curated excursions bring each destination to life through authentic local experiences and meaningful connections with the communities visited. American is passionately committed to delivering the finest cruise experience for every guest.

American Cruise Lines


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圓該䌁業による蚘述


連絡先

4.8

優良

TrustScore 5段階評䟡の5

1䞇件のレビュヌ

5぀星
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2぀星
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4.8

すべおのレビュヌ

(10,664)

過去12か月のレビュヌ数: 2,562ä»¶

レビュヌを曞く
Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら

5぀星のうち5の評䟡

Had a fabulous time

The whole team - housekeeping, culinary, on board, experiences and excursions could not have been better. Historian was great. I asked for mint hot tea and someone went ashore to get it. We enjoyed all the excursions and guides.

2026幎9月18日
American Cruise Lines ロゎ

American Cruise Lines からの回答

Thank you for your kind words about our team. We’re especially glad we could make your stay memorable, even down to finding your mint tea. We hope to welcome you back aboard soon!

5぀星のうち5の評䟡

Everyone on staff was amazing

Everyone on staff was amazing
Always there to help with whatever you needed. Food was good. Excursions awesome In general a relaxing enjoyable cruise

2026幎9月29日
American Cruise Lines ロゎ

American Cruise Lines からの回答

Thank you for your kind words. We’re glad our team was always there to help and that you enjoyed the food and excursions. We hope to welcome you back aboard soon!

5぀星のうち5の評䟡

Absolutely excellent in every way

Absolutely excellent in every way. The boat, service, food, excursions. Everything. It was our second sale and we are addicted. Booked our third.

2026幎9月29日
American Cruise Lines ロゎ

American Cruise Lines からの回答

Thank you for your kind words and continued support. We’re thrilled to hear you’ve already booked your third cruise and look forward to welcoming you back aboard.

5぀星のうち5の評䟡

We Just Had A Marvelous Vacation

We have spent multiple hours reflecting on our awesome American Cruise Line trip along the Columbia River the third week of September. Every staff member aboard our ship performed ABOVE expectations. Marvelous hospitality ! Every aspect of the ship was clean and welcoming. Always a smile from the staff no matter where we explored. We had an opportunity to talk at length with the Chef : WoW is he a talented and gracious person ! His food preparation and the staff of the dining rooms were definitely provided Five Star service. In our estimation the American Cruise Line Columbia River Cruise is a must for all travelers.

2026幎9月21日
American Cruise Lines ロゎ

American Cruise Lines からの回答

Thank you for your thoughtful review. We’re so glad our crew’s hospitality, from the dining room to the deck, helped make your cruise such a memorable one. We hope to welcome you aboard again soon!

5぀星のうち5の評䟡

A wonderful trip

This was wonderful trip with well organized activities,cultural sites,night time entertainment and delicious meals.

2026幎9月21日
American Cruise Lines ロゎ

American Cruise Lines からの回答

Thank you for your kind words. We’re glad you enjoyed the activities, entertainment and meals throughout your trip. We hope to welcome you back aboard soon!

5぀星のうち5の評䟡

The staff

The staff, food, & excursions were all very good.

2026幎9月28日
American Cruise Lines ロゎ

American Cruise Lines からの回答

Thank you for your kind words. We’re glad you enjoyed the service, food and excursions, and we hope to welcome you back aboard soon!

5぀星のうち5の評䟡

Great service

Great service! Clean facilities. A bottle of wine for the cabin.

2026幎9月20日
American Cruise Lines ロゎ

American Cruise Lines からの回答

Thank you for your kind words. We’re glad you enjoyed the service and accommodations, along with the special touch of wine in your cabin. We hope to welcome you back aboard soon!

5぀星のうち5の評䟡

Excellent Cruise to Snake and Columbia Rivers

The itinerary, historical talks by Laurie Rudd, food and drinks, cabin and deck spaces, excellent cleaners and outstanding staff made our cruise wonderful.

2026幎9月21日
American Cruise Lines ロゎ

American Cruise Lines からの回答

Thank you for your kind words. We’re glad you enjoyed the itinerary, onboard experience and the service from our crew. We hope to welcome you back aboard soon!

5぀星のうち5の評䟡

Everything was well organized

Everything was well organized, food was excellent and we had a great time on our first cruise celebrating our 50th anniversary

2026幎9月26日
American Cruise Lines ロゎ

American Cruise Lines からの回答

Thank you for your kind words. We’re delighted to hear you enjoyed your first cruise with us, and we’re honored you chose to celebrate such a special milestone aboard. We hope to welcome you back soon!

5぀星のうち5の評䟡

Trip on the Columbia and Snake river


Trip on the Columbia and Snake river was wonderful. Scenery along the river was great. All employees were great.

2026幎9月28日
American Cruise Lines ロゎ

American Cruise Lines からの回答

Thank you for sharing your feedback. We’re glad you enjoyed the beautiful scenery along the river and the service from our team. We hope to welcome you back aboard soon!

5぀星のうち5の評䟡

We were treated very well by everyone


We were treated very well by everyone we came in contact with. It was a relaxing, informative and satisfying experience.

2026幎9月28日
American Cruise Lines ロゎ

American Cruise Lines からの回答

Thank you for your kind words. We’re glad you felt well cared for throughout your cruise and were able to enjoy a relaxing experience. We hope to welcome you back aboard soon!

5぀星のうち5の評䟡

The Small ship experience was


The Small ship experience was exceptional. We loved the food and how great the crew was. The excursions were fun and interesting. We were very satisfied with our stateroom.

2026幎9月19日
American Cruise Lines ロゎ

American Cruise Lines からの回答

Thank you for your kind words. We’re glad you enjoyed the small-ship experience, from the food and excursions to the service from our crew. We hope to welcome you back aboard soon!

5぀星のうち5の評䟡

Great customer service

Great customer service. We needed to pivot on the itinerary due to bad weather. They gave extra excursions at no cost to keep the customers happy. Curteous, professional, always checking in to see how to accommodate your needs. Signed up for another cruise with them.

2026幎9月27日
American Cruise Lines ロゎ

American Cruise Lines からの回答

Thank you for your kind words. We’re glad our team’s attentiveness helped make your cruise enjoyable, even with the changes to the itinerary. We truly appreciate you choosing to cruise with us again!

5぀星のうち5の評䟡

The trip was absolutely wonderful

The trip was absolutely wonderful, and all of the staff were excellent. However, there were two standouts, and that was Marc. The hotel manager was incredibly helpful and professional, and the one person in the dining room who was very special was. Rafael. Courteous, helpful, welcoming and terrific service. He is absolutely professional A material.

2026幎9月27日
American Cruise Lines ロゎ

American Cruise Lines からの回答

Thank you for your thoughtful review. We’re so glad our team made such a positive impression and helped make your trip wonderful. We hope to welcome you back aboard soon!

5぀星のうち3の評䟡

Food could be improved

Food could be improved, particularly at dinner. Quality, variety, (particularly the soups), and food temperature can all be improved.

2026幎9月27日
自発的なレビュヌ
American Cruise Lines ロゎ

American Cruise Lines からの回答

Thank you for sharing your feedback regarding the food. We appreciate you taking the time to share your thoughts. To further discuss your experience, please email CustomerService@americancruiselines.com and someone will be happy to speak with you. We hope to welcome you back aboard soon!

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