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レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

We have several successful colonies from AntsHQ, most recently a golden honeypot queen and brood. They were packaged perfectly and everything was just as described. I love also that they answer any... もっず芋る

5぀星のうち4の評䟡

We had a great experience ordering an art farm and red ants for our school. Cesar and Ivan were really helpful and quick to respond to our questions and the set up was really professional. The kids en... もっず芋る

5぀星のうち3の評䟡

I ordered my lasius niger queen with 5-10 workers/brood they arrived promptly but they weren't packaged tightly in the box meaning my poor queen must have been rolling around like crazy in transit, lu... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

AntsHQ is an incredible endeavor. The e-commerce side of the business is evolving and expanding remarkably. Furthermore the workshop hosted by Cesar is fascinating and an experience that I would stron... もっず芋る

䌁業情報

  1. ペットショップ

圓該䌁業による蚘述

Discover the world of ants Your go-to destination for everything you need to ensure happy, healthy ants. As live ant specialists, we offer over 150 global, thriving species of ant colonies and queens. Get expert advice and explore our diverse formicarium range.


連絡先

4.4

優良

TrustScore 5段階評䟡の4.5

101件のレビュヌ

5぀星
4぀星
3぀星
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1぀星

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5぀星のうち5の評䟡

AntsHQ is incredible

AntsHQ is an incredible endeavor. The e-commerce side of the business is evolving and expanding remarkably. Furthermore the workshop hosted by Cesar is fascinating and an experience that I would strongly recommend. The depth of knowledge, the engagement and attention to the process of learning, building the colony and looking after it are all so very interesting. Well done on such a great business, something that is going to go from strength to strength.

2026幎5月3日
自発的なレビュヌ
5぀星のうち5の評䟡

Highly Recommended

We have several successful colonies from AntsHQ, most recently a golden honeypot queen and brood.
They were packaged perfectly and everything was just as described.
I love also that they answer any questions really quickly through their online chat.

2026幎4月28日
自発的なレビュヌ
5぀星のうち5の評䟡

Fantastic company

Fantastic experience, next day delivery was on point, Packaging was excellent and secure and most importantly my Queen and her family arrived safely and in tip top condition.

Overall excellent company.

2026幎4月28日
自発的なレビュヌ
5぀星のうち5の評䟡

Hugely positive experience

Ordered Messor queen with 18 workers. Arrived promptly and in good health.

Good communication and updates. I had one or two queries which I sent via email and had responses within a few working hours. The responses were full of great advice.

Thank you. Will use again!

2026幎4月17日
自発的なレビュヌ
5぀星のうち3の評䟡

I ordered my lasius niger queen 5-10 workers and brood

I ordered my lasius niger queen with 5-10 workers/brood they arrived promptly but they weren't packaged tightly in the box meaning my poor queen must have been rolling around like crazy in transit, luckily her and her workers are doing very well. I guess I'm just lucky I chose such a adjustable colony because other queens wouldn't have dealt with this as well. Also my feeder I got from them doesn't even fit the test tubes that are literally from them so I'm not sure what I'm supposed to do there? Other than that fantastic communication and great company :))

2026幎2月28日
自発的なレビュヌ
ANTS HQ  ロゎ

ANTS HQ からの回答

Hi Crystal,

Thank you very much for your feedback, we really appreciate you taking the time to share your experience with us. We're also glad to hear that your queen and her workers are doing well 😊

That said, we were quite disheartened to hear about the packaging, as we always ensure our colonies are packed snugly and securely for transit to prevent any movement during shipping. Could you please email us some photos of how your colony arrived? This will help us investigate what may have gone wrong.

Regarding the test tube insert/feeder, we haven’t encountered issues with fit in the past. However, we’d be more than happy to arrange a replacement. In your email, please quote your order number and we'll help with the returns process.

Thanks for your kind words about our communication and service, it means a lot.

5぀星のうち1の評䟡

Just liars.


When I finally got a hold of them, my pod was supposedly collected, but my tracking was saying that it wasn't, so I had to wait longer for a new shipment.

A while ago, I made suggestions. Keep in mind this was not their design, but High Tech Ants, who shut up shop and sold them the designs. So any issues with said pods are from the designs they got. Instead of rolling out small changes and improvements, they are trying to do it all at once, which is taking way too long. They would be better off doing smaller improvements, mainly fixing the leaking pod, which would be a big one. Everything else isn't as important.

It wasn't fair to give them one star, but they need better communication with customers... hope they can improve there customer service.

EDIT FROM THREE TO 1 STAR.

This company are just a bunch of liars, last year I had to get my second leafcutter pod for them, they messed me around then, and doing same again, My 2 pods where supposedly meant to be shipped Tuesday, I asked them on Tuesday what's the status, they said/ either today or tomorrow next day got email saying your order is on your way, plus my royal mail tracking. but it didn't update... My order took abit longer, since I requested them to make sure it's sealed real good to prevent leakages, at first they told me because of this it might add a few extra days, fine fair enough... they first told me they added 2 INSTEAD of the extra 1, anyway my order was supposed to be shipped, then I asked why didn't get any updates, supposedly they wanted to run something by me, about adding 1 more final layer of sealant then they told me they added Several but might benefit from an other, but they wasn't going to give me a choice in it, anyway since now they're saying Monday.

what I don't even believe since they're JUST LIARS.

2026幎3月30日
自発的なレビュヌ
ANTS HQ  ロゎ

ANTS HQ からの回答

Hi George,

I’m really sorry to read this, and I want to address it properly.

First and foremost, you’re right to call us out on the delivery time and the communication around it. We did mess this up.

The delays and the unclear updates are on us, and I completely understand how that led to frustration and a loss of trust.

You made it very clear in your order notes that the seal on the pod was your top priority. We took that seriously and made the decision to prioritise getting that right above everything else. To do this, we applied additional layers of sealant beyond the usual scope, and those layers required proper curing time to ensure they were safe for your ants and to reduce any risk of leaks.

That said, while the intention was to follow your instructions and deliver a better end product, we recognise that it likely felt like decisions were being made without your input. We should have communicated this more clearly and given you more visibility and choice throughout the process.

To clarify one point, the order was dispatched on the Monday that we ultimately confirmed after the extensions. However, the confusion around tracking and earlier messages understandably made this difficult to trust.

We do appreciate the feedback you’ve given, both here and previously. Your input has directly contributed to how we’re approaching improvements and taking this as a learning moment as a growing business.

I understand why you feel the way you do, and I’m sorry we let you down on this occasion.

Warm wishes,
Cesar

5぀星のうち5の評䟡

Couldn’t be happier!

Ordered a tetramorium caespitum colony, 50-100 workers. Colony arrived in a clean, full test tube though there was little brood after transit, which is to be expected. I also received a 18mm founding tube which I look forwards to using this season!

2026幎3月11日
自発的なレビュヌ
5぀星のうち5の評䟡

Amazing service

Not only is the website very refined but the whole experience including packaging and the condition of the order was amazing, my pheidole noda colony arrived in amazing condition with more than the stated quantity, so i say hats off to the people at AntsHQ.
Will definitely be using them again in the future.

2026幎3月11日
自発的なレビュヌ
5぀星のうち5の評䟡

I recieved my lovely Myrmecia nigriceps


I recieved my lovely Myrmecia nigriceps queen in haste. Box was well packaged; Temperature was well defended against, and disturbance was well reduced with 2 layers of loose packing peanuts, one outside of the polystyrene box, and one inside. The queen herself arrived with two well grown, chunky larvae, perfect to see in such a rare and expensive ant. I am very happy with the speed of shipment, conditions of package, and health of my queen.

2026幎3月10日
自発的なレビュヌ
5぀星のうち3の評䟡

My queens died

I bought a Lasius Flavus colony(2 queens with brood) and I got 2 queens, 6 workers and brood. Unfortunately, 11 days later the queens died. On the other hand the delivery was fine and the ants arrived within 2 days.

If you have any advice, please let me know.

Overall, I am quite unhappy with my order due to my queens dying.

2026幎3月2日
自発的なレビュヌ
5぀星のうち5の評䟡

Came healthy, came fast

Came healthy, I got a colony of around 90 pheidole Noda workers, the queen looks healthy and has already laid eggs, the colony came with 2 majors, they didn't show any appetite which means that antshq fed them well before dispatch! Will definitely come back to order more!

2026幎2月17日
自発的なレビュヌ
5぀星のうち5の評䟡

I had brought a lasius niger from ants


I had brought a lasius niger from ants hq and the colony really started to grow after just two months. I proceeded to have around 50 to 20 workers and then later on I kept having them. I had to eventually move them after a while into a bigger out world, but in total it was still great. They’re really cheap and easy to keep and don’t require a constant hassle and it’s fun to watch them build things so you know I would recommend buying your own pet ant.

2026幎1月13日
自発的なレビュヌ

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