I purchased a C3 Motorcycle Carplay after a YouTube review from a local motorcyclist. I must say on initial purchase customer service ''Nikki'' was excellent as i picked the wrong sun shade and she e... もっと見る
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Customer support and Nikki is extremely quick, it’s one of their best traits. Their gps id rate rate an overall 4/5 in comparison to what’s on the market but for the price wise considering it’s really... もっと見る
Bought the C6 Pro, mounting is easy and everything you need is included even the memory card. The CarPlay connection works fast and the resolution of the cameras is great. The app makes it easy to fas... もっと見る
企業が回答しました
Voglio ringraziare personalmente Rita per l’apporto e la gentilezza avuta nei miei riguardi ! Ottimo servizio voto 5 Stelle !⭐️⭐️⭐️⭐️⭐️
企業情報
当該企業による記述
AOOCCI delivers premium in-car infotainment solutions—including CarPlay/Android Auto adapters, GPS displays, and TPMS—for drivers and motorcycle enthusiasts worldwide. Our devices blend durable build quality, intuitive design, and seamless vehicle compatibility (with specialized options for BMW etc.). We prioritize customer satisfaction: our responsive support team offers fast help for pre-purchase queries and troubleshooting. Guided by user feedback, we refine products to ensure reliability and value. Choose AOOCCI to elevate your ride with smart, accessible tech that enhances safety and connectivity.
連絡先
Ho King Comm Ctr, 2-16 Fayuen St, Mongkok, Kowloon, 香港
- +1 (484) 645-2100
- support@aoocci.com
- aoocci.com
4.4
優良
365件のレビュー
最近のレビュー依頼の記録はありません
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ネガティブなレビューの 94％に回答しています
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この企業のTrustpilot 利用方法
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Happy with my C6 Pro
Good support when needed, especially from Estella, who has been very responsive and helpful.
2025年9月5日
自発的なレビュー
Aoocci からの回答
Thank you for your wonderful feedback! We're so glad to hear that you're satisfied with your C6 Pro and that Estella was able to provide the support you needed. Being responsive and helpful is always our top priority. Please don't hesitate to reach out if you ever need anything in the future.
Great Company to deal with.
I’m always a bit unsure to by goods from overseas but based on the what I had seen on reviews of Aoocci I ordered a C9 pro. Delivery was delayed a little but no big thing. The unit is easy to set up and works as it should. I had a problem with a faulty usb cable and Aoocci sent a replacement very quickly, I also couldn’t get the unit to pair with my iPhone to view the video but again a quick message to Aoocci and a quick reply from Rita sorted this. Just wish I had read the full specifications as the C9 doesn’t have gps. All in all a great company who value their customers and if there are issues it’s quickly sorted. Many Thanks Rita and Aoocci.
2026年2月23日
自発的なレビュー
Aoocci からの回答
Thank you so much for your lovely review!We’re really happy you love the C9 Pro and that Rita helped you quickly.Sorry about no GPS on this model—we’ll make specs clearer in future.Thanks for trusting us!
Amazing post sales support
Nikki has been an amazing after-sales executive and had been very prompt and effective in answering queries, providing tech support and offers. The device is highly recommended, and so is Nikki
2026年2月25日
自発的なレビュー
Aoocci からの回答
Thank you so much for your wonderful feedback!
We’re thrilled to hear you received such amazing post-sales support from **Nikki**—she’s always dedicated to providing prompt, effective help with all your questions, technical issues, and assistance.
We really appreciate you recommending both our device and Nikki!
Enjoy your Aoocci product, and ride safe!
The Aoocci Team
Compré el AOOCCI C6 PRO
Compré el AOOCCI C6 PRO, La interfaz del producto me pareció fácil de entender y práctico, también las cámaras los materiales de muy buena calidad, la conectividad con mi teléfono exelente,la instalación muy fácil, la pueden ver en mi canal ( FlamiMF) Youtobe, allí verán todo lo que deseen sobre ella, satisfecho con el producto tanto que quiero uno para mi auto, también la atención recibidas por “NIKKI” fue exelente,
2026年2月19日
自発的なレビュー
Aoocci からの回答
¡Muchas gracias por tu fantástica valoración y por compartir tu experiencia con el **Aoocci C6 Pro**!
Nos alegra enormemente que te parezca la interfaz **fácil y práctica**, que las cámaras y la calidad sean excelentes, la conexión al teléfono funcione a la perfección y la instalación sea sencilla.
¡Y qué gran detalle que lo hayas mostrado en tu canal de **YouTube (FlamiMF)**! Muchas gracias por difundirlo — eso nos ayuda muchísimo.
También nos hace muy felices que la atención de **Nikki** haya sido tan buena para ti. Se lo transmitiremos inmediatamente, ¡seguro que le hará mucha ilusión!
Quedamos encantados de que estés satisfecho y que quieras repetir para tu coche.
Un saludo muy afectuoso,
El equipo de Aoocci
pressure sensor off
I contacted support for a pressure sensor that wasn't working. Coco took care of the problem and gave me the solutions to get the sensor working again. Very professional and friendly contact, thank you Coco.
2026年2月24日
自発的なレビュー
Aoocci からの回答
Thank you so much for your kind review!
We’re really glad Coco could help you resolve the pressure sensor issue quickly and effectively.
Providing professional and friendly support is always our goal, and we’ll pass your thanks along to her.
We hope you enjoy using your product, and feel free to contact us anytime if you need further help.
AOOCCI Team
Full-package BX
Ordered a full-package BX (with blind-spot detection). It took 2 weeks via the free shipping option. Instructions are so-so, but cables are clearly marked for faultless connection. I connected the rear radar to HealTech ThunderBox for a switched power supply. Good cable management is a must as all of them are extra lengthy. Follow the instruction to update the unit for it to function properly.
Many thanks to Estella for her continuous support and good discount.
Cheers from Malaysia
2026年1月22日
自発的なレビュー
Aoocci からの回答
Thank you so much for your wonderful review and for choosing the Full-package BX!
We're thrilled to hear that your order has arrived and that you found the cable markings helpful for a smooth installation. It's great that you were able to integrate it with the HealTech ThunderBox—sounds like a clean setup!
We truly appreciate your kind words about Estella—she'll be delighted to know her support made a positive impact on your experience. It’s always our goal to provide helpful assistance and good value.
Wishing you many safe and enjoyable rides with your new setup. If you ever need assistance or have questions down the road, we're just a message away.
Equipe sérieuse et matériel de bonne qualité
Boitier très bien emballé et suivi du colis correct. Montage assez intuitif.
J ai juste eu besoin d assistance pour récupérer les vidéos sur mon portable et Coco de l equipe Aoocci m a répondu avec rapidité et clarté.
Seul bémol pour moi : échanges mails en anglais.
2026年2月1日
自発的なレビュー
Aoocci からの回答
Merci pour votre aimable commentaire!
Nous sommes ravis que l’installation soit intuitive et que le support vous ait été utile.
Nous vous remercions pour votre retour sur la communication par mail en anglais, nous allons prendre en compte votre suggestion.
Nous espérons que vous apprécierez notre produit!
AOOCCI Team
Great support from Nikki
I just ordered a BX dash for motorcycle and so far I am pleased with the support I received specially from Nikki. Now, I am much more excited to get my dash cam as it is being shipped now. Will give a review again upon installation and testing my unit. Keep it up
2026年2月9日
自発的なレビュー
Aoocci からの回答
Thank you so much for your kind words!
We’re really glad you’ve received **great support from Nikki** — she’ll be so happy to hear this!
We hope you’ll love your Aoocci BX dash cam once it arrives and is installed.
We’re looking forward to your full review after testing!
All the best,
The Aoocci Team
I had a few questions about a product I…
I had a few questions about a product I wanted to buy. I spoke with Nikki, who was excellent—extremely helpful—and she gave me the solutions I was looking for. Thank you very much for your valuable help, Nikki
2026年2月5日
自発的なレビュー
Aoocci からの回答
Thank you so much for your kind feedback!
We’re really glad **Nikki** was able to help you with all your product questions and provide the solutions you needed.
She’s a fantastic member of our team, and we’ll be sure to pass along your thanks to her.
We hope you enjoy your Aoocci product!
Best regards,
The Aoocci Team
Ce qui a rendu mon expérience positive…
Ce qui a rendu mon expérience positive c' est la rapidité et la réponse professionnelle juste et rapide de Rita. Je n'hésiterais pas a conseiller Aoocci à toute personne qui souhaiterait acheter ce type de produit.
Merci à vous et plus spécifiquement à Rita.
Cordialement
2026年2月7日
自発的なレビュー
Aoocci からの回答
We really appreciate your kind words!We’re so glad Rita was efficient, responsive and professional, and that you’re happy with our service.Thank you for recommending Aoocci to others—it means a lot to us.
Aoocci C6 Pro
I received my C6 Pro and am very pleased with the quality of the screen and the ease of setting up the device. The revised mount seems much neater than the previous one. I had a set up query with customer service and I recieved a message back within a few hours from Rita with an answer to sort it out. All in all very good value for money
2026年2月5日
自発的なレビュー
Aoocci からの回答
Thank you so much for your wonderful review!We’re really happy you love the C6 Pro and that Rita helped you quickly.It’s great to hear you’re satisfied with the quality and value.Thanks for choosing us!
Aoocci からの回答
Thanks for the great review! 🙌 So glad our after-sales service hit the mark for you, and a huge shoutout to Nikki for being an amazing team member—we’ll be sure to pass on your kind words to her directly!
Appreciate you choosing us!
— The AOOCCI Team
Good After Sales response.
I received a faulty power cable with my unit, the unit itself worked properly.
Nikki from customer service was very prompt and thorough with the responses and got a replacement part dispatched to my address immediately.
Good after sales support from the company even after any manufacturing defects are found.
2026年2月3日
自発的なレビュー
Aoocci からの回答
Huge thanks for your great review! 🙌 We’re sorry to hear you received a faulty power cable with your unit, but thrilled that Nikki was prompt and thorough in her responses and got a replacement part dispatched to you right away.
We’re proud to stand behind our products with reliable after-sales support, even when manufacturing defects arise—and we’ll be sure to pass your kind words straight to Nikki! Thanks for trusting us, and hope you’re enjoying your fully functional unit now.
— The Aoocci Team
Aoocci C6 Pro
So I decided I wanted a sat nav on my bike, spent hours looking to what other motorcyclists were using.Found loads were using high priced units and experiencing problems with them still . That, I didn’t want to! To be left with no sat nav. Then I found the one! Aoocci! Never heard of them! But the price was right and it did loads more! I’ve full connectivity to my phone and helmet via my intercom, plays music for me, accepts calls , is great with maps on google or Apple Maps! And it was a third the price of other high end brands which look unreliable! So as I needed 2 bought them , with slight anticipation. C6 pro came and I was impressed just by the packaging! There’s loads of stuff inside. I got straight to it and fitted them, as a vehicle engineer for me wasn’t an issue, came to the bit I normally hate, setting things up! Turned it on, turned my phone Bluetooth on ….. WHAM! straight in connected! Well that’s was easy. Went out for a ride, the unit held very stable,easy to see in all weathers . Only had one issue, one of the power leads stopped working, there’s some kind of power box in-line on this cable. Contacted Nikki at customer services, told her what I’d found wrong, she made sure it was the right cable and within days I had a new one, fitted it and good to go! Excellent customer service and back up. Nikki has been my dedicated customer service person and has done a tremendous job first class ! Don’t hesitate to buy Aoocci they are the future for motorcycles , I would definitely buy again. Well done Aoocci !!
2026年2月3日
自発的なレビュー
Aoocci からの回答
Huge thanks for this fantastic, detailed review of the Aoocci C6 Pro—this made our whole team’s day! 🛵
We’re absolutely thrilled you found exactly what you were looking for in our C6 Pro, and that it’s ticked every box (and more!) for your motorcycling needs—seamless phone/helmet intercom connectivity, music, calls, reliable Google/Apple Maps, and all at a fraction of the cost of those high-priced, unreliable units you’d researched. It’s awesome to hear even the packaging impressed you, and as a vehicle engineer, you found the fit a breeze *and* the one-click Bluetooth setup was totally hassle-free—this is exactly the smooth, functional experience we design our gear for!
We’re sorry to hear you had a blip with a faulty power lead, but so glad Nikki stepped in straight away, sorted the correct replacement for you, and had it dispatched to you in no time. We’ll be sure to pass on your incredible praise to her directly—she’ll be over the moon to hear she’s been your dedicated, first-class support and that her quick help got you back on the road without delay.
It means the world that you loved the C6 Pro so much you bought two, and that you’re already a loyal Aoocci fan who’d buy again—thank you for trusting a brand you’d never heard of before, and for calling us the future for motorcycle tech! This is the best kind of feedback, and we’re so grateful you took the time to share every detail of your experience.
Here’s to countless smooth, connected rides with your C6 Pros—cheers to you, and a huge thank you again for being such an amazing Aoocci customer! 🚀
— The Aoocci Team
Saarthi
As per Specification 6pro device is best, worth to buy this a must have product while riding
2025年12月27日
自発的なレビュー
Aoocci からの回答
A huge thank you for your wonderful feedback on the 6Pro! It means the world to us that you love the device and think it’s a must-have for riding—this is exactly what we aim for when creating our products.We truly appreciate your trust and support, and hope the 6Pro keeps accompanying you on all your great rides ahead.
This is my 3rd aoocci unit now and my…
This is my 3rd aoocci unit now and my personal opinion is excellent.
Also customer service is 5#
Many thanks Coco.
Also 3rd unit dosnt mean the others stopped working. 3 bikes. 3 aoocci's
2026年1月29日
自発的なレビュー
Aoocci からの回答
Thank you so much for your amazing review and the 5-star praise for our customer service! 🥰 It’s awesome to hear you’re loving your 3rd Aoocci unit for your 3 bikes—this means the world to us!
We really appreciate your trust in our products and support all the way, and it’s our pleasure to assist you, always. Looking forward to serving you again anytime you need!
5 stars – Excellent support and great product!
I had some difficulties with my U6 CarPlay but Nikki from customer service was absolutely fantastic. She helped me every step of the way, patiently explained everything, and found a perfect solution to my problem quickly. Thanks to her dedication, everything is working perfectly now.
Highly recommend Aoocci – the product is good value and the after-sales support (especially Nikki!) is top-notch. Thank you so much, Nikki! 😊"
2026年1月23日
自発的なレビュー
Aoocci からの回答
Hi there!
A massive thank you for this wonderful review—this made our whole team’s day, and **we’ll be sure to pass your incredibly kind words straight to Nikki**! 🥳
We’re so sorry you hit a few snags with your U6 CarPlay to start with, but thrilled that Nikki stepped in and went above and beyond—patiently guiding you every step of the way, finding a quick perfect solution, and getting everything working flawlessly for you. She truly embodies the top-notch after-sales support we’re so proud to offer, and this feedback means the world to her and all of us.
It means so much that you love the great value of our product and would highly recommend Aoocci—thank you for trusting us, and for taking the time to share this amazing shoutout for Nikki.
Here’s to countless hassle-free rides with your perfectly working U6 CarPlay, and a huge thank you again for your fantastic feedback!
Warm regards,
The Aoocci Team
Very good experience with aoocci…
Very good experience with aoocci products ad services
2026年1月19日
自発的なレビュー
Aoocci からの回答
Thank you so much for your positive feedback on AOOCCI products and services! We really appreciate your support and look forward to serving you again soon
Fantastic product and service
Fantastic product and service. The customer service from Coco was amazing.
2026年1月17日
自発的なレビュー
Aoocci からの回答
Thank you so much for your fantastic review! We’re thrilled to hear you loved both our C6 Pro and the service from Coco. Your support means the world to us, and we can’t wait to serve you again soon!
Best Regards,
AOOCCI Team
Aocci is a very serious company with…
Aocci is a very serious company with very effective technical support
I particularly thank Estella who was very attentive and responsive to the problems I had with my C3 Plus, and found a solution to highlight the product,
I recommend the brand AOCCI
2026年1月17日
自発的なレビュー
Aoocci からの回答
Thanks a million for your amazing review and recommendation of Aoocci!
We’re so glad that our technical support was helpful for you, and Estella will be absolutely delighted to hear your special thanks—she always goes the extra mile for our customers.
We really appreciate your support and hope to serve you again soon!
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