Absolutely dreadful. This has been one of the most frustrating customer experiences I've ever had. From start to finish, it felt like nobody gave a crap. Every interaction left me more irritated... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
If I could give less than one star I would. Customer service is ridiculous. 2 year warranty apparently and my daughter's scooter has literally snapped and they reply once and dont again. Use a differ... もっと見る
Wrong item sent a month after ordering. Emails from them confirming its coming. Yet nothing dispatched until 4 weeks later. Will be contacting the bank to withhold money. This isn't the o... もっと見る
Purchased on 6th October arrived at 8th October. It's a very good electric scooter. It has 3 different modes: eco (8mph), normal(11 mph) and sport (19 mph) it also has cruise control to activate it y... もっと見る
企業情報
当該企業による記述
The UK & Europe’s No.1 Supplier of AOVO Electric Scooters We aim to offer our customers a variety of the latest electric scooters. We have come a long way, so we know exactly which direction to take when supplying you with high quality yet budget-friendly products. We offer all of this while providing excellent customer service and friendly support. We always keep an eye on the latest trends in electric scooters and put our customers’ wishes first. That is why we have satisfied customers all over the world, and are thrilled to be a part of the AOVO industry. The interests of our customers are always top priority for us, so we hope you will enjoy our products as much as we enjoy making them available to you. We at AOVO PRO UK believe in high quality and exceptional customer service. But most importantly, we believe shopping is a right, not a luxury, so we strive to deliver the best electric scooters at the most affordable prices, and ship them to you regardless of where you are located.
連絡先
1.5
ひどい
177件のレビュー
レビュー依頼の記録がありません
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My son was looking forward to his new…
My son was looking forward to his new present and when the scooter arrived a small part of the mud guard attachment had snapped. We have managed to glue this as he didn’t want to send the whole thing back but thi is not something u expect when paying all that money.
2021年10月4日
The battery life is not good
The battery life is not good
Could do with a better longer lasting on
2021年9月21日
The scooter broke after 2 weeks and…
The scooter broke after 2 weeks and completely stopped charging, I have now sent 4 emails with no reply and there doesn’t seem to be any phone number, my son bought this with his own pocket money that he had been saving and is absolutely devastated that it has stopped so working.
2021年9月19日
AOVO PRO UK Store ® からの回答
Dear Connor,
We are aware of some of our customers having issues with our batteries, thus we have raised this with the manufacturers to avoid future customers from experiencing this problem.
Unfortunately, we do not seem to have received any correspondence from you. Could you please contact us and we will definitely be able to help you get your battery issue resolved. You can find our contact details on our website: aovoscooter.co.uk
Please note: We usually reply to all emails within 72 hours.
Kind regards,
The battery is a bit iffy
2021年9月1日
AOVO PRO UK Store ® からの回答
Dear Abdirisaq,
We are aware of some of our customers having issues with our batteries, thus we have raised this with the manufacturers to avoid future customers from experiencing this problem.
Please contact us and we will definitely be able to help you get your battery issue resolved. You can find our contact details on our website: aovoscooter.co.uk
Kind regards,
Aovo pro
Bonjour je recommande le site aovo pro uk j’ai changé mon garde boues de ma trottinette pour moins de 20 euros j’ai reçu un kit mieux que d’origine et complet .
2021年8月28日
Scooter spare part
The rear mudguard handle bar clip came lose and was last from my granddaughters scooter. It was a simple process to go on the web site and order a replacement. The price including postage was a very reasonable 2.99. Quick delivery time and email sent confirming delivery.
2021年8月25日
Service good but broken front mudguard…
Service good but broken front mudguard and one broke back mudguard bracket.
2021年8月25日
Amazing product with absolutely brilliant service
The scooter arrived the next day as promised on their website. Free next day delivery is much appreciated. They responded to any requests for information within hours.
Also, the scooter is very reliable and the battery life is great. The best scooter around for the money.
I was really confused about which website to purchase from as there is so many selling aovo scooters, highly recommend buying from their website.
2021年8月25日
自発的なレビュー
Worst scooters ever
2021年8月25日
AOVO PRO UK Store ® からの回答
Dear Cal,
This is a very unfair review.
Could you please detail further what is it exactly that has made you feel this way about our scooters?
Also, if you are experiencing any issues with our scooter, you can contact our technical support team and they will definitely be able to help. You can find the contact details on our website: aovoscooter.co.uk
Yours sincerely,
Trustpilot エクスペリエンス
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