Iv purchased an oven from them 23rd Sept was delivered without the wire shelf....iv emailed numerous times about this but still not sorted...iv tried to call but number doesn't exist..absolutely disgu... もっと見る

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
The customer service lady was so Xtremely helpful. Bless the lady. Kind understanding intensely good & I highly appreciate her help. The delivery was smooth. Super service. Bless U All
Prompt and efficient customer service. Competitive price. Product was well packaged with no damage. Some confusion over delivery company. Email said DPD but APC was used.
After having probs with my cooker hood, found this company for parts. My part was easy to find with search facility and found my exact part. Delivered within a day or two, so was then able to get hood... もっと見る
企業情報
Apelson Appliances UK Ltd について
当該企業による記述
Your kitchen deserves the best care. At Apelson, we take pride in providing appliance repairs that are efficient and dependable.
- Trained engineers with hands-on experience
- Repairs carried out using original manufacturer parts
- Easy booking and helpful guidance
- Solutions tailored to your needs
Our team is always ready to bring peace of mind back to your home.
連絡先
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 48%に回答しています
通常2週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
My order delivered by next day
My order delivered by next day, so very prompt and ordering very simple. Unfortunately, have been let down by qualified electrician so have been unable to see how well the replacement item works yet.
Fast delivery
Exactly what we needed, it's excellent to be able to find the extractor fan motor to do a repair instead of having to buy a whole new cooker extractor hood. Great price and fast delivery!
CATA Oven Spares/Parts
Parts availability and speed of service were excellent. Needed a new "spring" for the 3 buttons on front of a UBOVF60. Ordered 3 as they seem to be easily damaged and because postage was circa £16.00. Also procured a second oven shelf to make oven use more flexible.
It's a blessing I had to remove the oven to replace the button "spring" (it's not like a typical coil spring but it is a spring nonetheless) 'cos it looked like the mains to oven and hob electrical junction was cobbled together by Stevie Wonder... Seriously??? Nothing a Click PRW217 and some care couldn't cure tho'. Thx 😊
Large range of spares with great delivery
Easy order process, no issues with item and quick delivery.
Prompt replacement of damaged item
I ordered a replacement metal cooker hood filter. Unfortunately it arrived somewhat banana shaped - the fault of DPD.
I contacted customer services and a replacement was sent and received within a couple of days. They get the 5* for excellent customer services.
Purchased some items from the website…
Purchased some items from the website to repair my oven. No receipt received. Waited several weeks with no delivery or even any confirmation. Left several emails on the website but no response.
Can only assume it’s a scam website
Great service and super fast delivery
10 days later and I still haven’t…
10 days later and I still haven’t received the part or had any update on this
SAV désastreux: 3 mois de bataille
Très compliqué d'obtenir réparation du SAV, il faut se battre.
Après avoir envoyé des photos et vidéos de mon lave-vaisselle (acheté en octobre dernier, donc neuf pour ainsi dire), on cherche la petite bête en m'indiquant que l'installation n'est pas aux normes.
Le lave-vaisselle avait simplement été désencastré à leur demande pour vérifier l'évacuation et le niveau d'eau ; je ne m'allais pas le ré-encastrer alors que des techniciens allaient intervenir.
On m'indique alors qu'il sera impossible de faire jouer la garantie si l'appareil n'est pas ré-encastré. Il a fallu que je demande quel article des conditions de garantie stipulait cela et que je menace de faire appel à mon avocat pour que, comme par magie, un rendez-vous soit fixé dans la semaine.
Société pas sérieuse : on vous balade par mail pendant des semaines en espérant que vous lâchiez l'affaire.
C'est mon troisième rendez-vous aujourd'hui et la panne n'est toujours pas résolue, pour une demande faite le 1er juillet, après trois pièces changées, la panne est toujours présente, donc en plus d'un sav médiocre la qualité des produits l'est tout autant
Mention spéciale aux techniciens : Durant les trois rendez-vous, très aimables et professionnels, ils doivent en plus composer avec une entreprise qui leur commande les mauvaises pièces.
Great prompt service
Great prompt service, received oven element in under 24 hours. Well packaged and protected.
Attractive but wouldn’t buy again.
The visual impact of the cooker hood was an attractive, interesting and modern product.
In use it is unusual as the hood doesn’t cover the hob. This leads me to question the effectiveness of the product.
The correct filters were difficult to identify and find to buy, they were also extremely difficult to fit.
I find it noisy in use.
Pressure Washer
I recently had my pressure washer repaired by this company and was extremely impressed with the service I received. From start to finish, the team was professional, knowledgeable, and efficient. They quickly identified the issue, explained the repair process clearly, and completed the work to a high standard.
What made the experience particularly great was their excellent communication, attention to detail, and commitment to getting the job done right the first time. The turnaround was fast, and the pressure washer was returned in perfect working condition.
It's clear that customer service, technical expertise, and reliability are at the heart of what they do. I would highly recommend this company to anyone needing hose repairs or related services and will certainly use them again in the future.
I needed to source a part for a…
I needed to source a part for a discontinued product and although presenting difficulties the company kept me informed of progress and after a couple of weeks managed to provide the part and shipped it to me free of charge
Very good service
Very good service, correct part and very pleased with it.
Only improve is better communication, more updates on order
Great service quick delivery.
Basically found on internet search
Basically found on internet search, checked they were the correct ones and bought, delivery was quick, fitted in minutes and working.
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