APILayer レビュー 

62
•
TrustScore 5段階評価の1.5

1.5

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

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レビュアーのコメントを見てみましょう

5つ星のうち1の評価

Apilayer - I asked refund the day when the prolonged my subscription. Because they did not want to process refund, I simply filled the police case and send that for chargeback to my bank. It took... もっと見る

5つ星のうち1の評価

APILayer auto-renew their service without any warning. They ask you to cancel IN WRITTING 30 days before, you better write it down yourself as they won't tell you before it's due. They moved away from... もっと見る

5つ星のうち1の評価

Very poor service. Nothing works in Free plan, so I signed up with Basic plan. APIs don't run as documented (Not well documented). Postman doesn't work. I am getting billed for Premium service... もっと見る

5つ星のうち2の評価

ipstack.com started out great. GeoIP for a couple bucks a month when the free options started disappearing. Never had problems. Then the price kept going up, so I decided not to renew as my credit... もっと見る

企業情報

  1. ソフトウェア企業

当該企業による記述

APILayer is a curated API marketplace that lists proprietary and third-party APIs from various providers and makes them available for developers and businesses of all sizes. Unlike other marketplaces, APILayer develops and lists only the most secure and reliable APIs for a given topic. The APIs can also be tested using a live demo on the marketplace itself. APILayer also guarantees a nearly 100% uptime and provides subscription-based support. It also offers other benefits, such as a single API key, a diverse portfolio for subscribers, and API provider hosting. With APILayer, select the best APIs and enhance the power of your app without worrying about scalability and stability.


連絡先

1.5

ひどい

TrustScore 5段階評価の1.5

62件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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1.5

すべてのレビュー

(62)

過去12か月のレビュー数: 7件

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5つ星のうち1の評価

Nasty legal threats

Nasty clauses in their standard SaaS contract and legal threats for debt collectors following auto renew. Extortion artists, in my opinion. Stay away.

2023年7月31日
自発的なレビュー
5つ星のうち1の評価

Cannot cancel subscription - and they continue to bill

Cancelled subscription and removed card. Then subscription continued on a paid plan which we never selected.

Escalating robotic emails now threatening legal action. Despite responding with evidence, the threats continue and do not address anything we have mentioned.

I can only assume their responses are canned.

2023年8月3日
自発的なレビュー
5つ星のうち1の評価

Auto-Renew without warning and agressive

APILayer auto-renew their service without any warning. They ask you to cancel IN WRITTING 30 days before, you better write it down yourself as they won't tell you before it's due. They moved away from Paypal since Paypal was probably protecting their customers from them. Now they keep sending baseless legal action to force a payement for a service not used since ages. They don't reply to any request about more information just keep threatening. Avoid at any cost.

2023年8月2日
自発的なレビュー
5つ星のうち1の評価

Produkteinschränkung und fehlender Support

Die Erfahrung mit Marketstack, bzw. Apilayer, schockiert mich mittlerweile.

Seit Beginn des zweiten Halbjahres können auf einmal und ohne Ankündigung wohl keine ETF-Werte mehr abgerufen werden, zumindest teilte das der Support nach einer Anfrage mit. Diese Antwort erhielt ich übrigens erst nach 10 Tagen und drei Rückfragen aufgrund einer ausbleibenden Antwort.

Auch der fehlende Abruf von ETF-Werten ist überraschend, da dieser ein halbes Jahr funktionierte, entsprechende Werte auch in der Stock Search auf der Anbieterwebsite ausgegeben werden und eine solche Einschränkung nicht in der Produktbeschreibung zu finden ist.

Ein halbes Jahr lief fast alles gut, aber jetzt... Apilayer nie wieder

2023年8月1日
自発的なレビュー
5つ星のうち1の評価

Stop taking money

Stop. Don't trust this service. I asked for cancellation, but still taking money from my bank account. Did cancelled via my creditcard company, but they are scam.

2023年7月3日
自発的なレビュー
5つ星のうち1の評価

Absolutely terrible customer support

Absolutely terrible customer support

I am a paid customer, I use this API to support my App, then suddenly one of the API stops updating data. I sent an example to point out the obvious bug in their service, but did not receive any response days after I contacted their support.

You can not relay your business on this.

2023年5月9日
自発的なレビュー
5つ星のうち1の評価

asking for cancelling subscription: no answer

checked the JSON-API out, so far ok, but many data missing (for example: Ex-Dividend days Maersk, Denkmark not complete and many data of european stocks)
Asked for cancelling my subscription since several days, several times on three email channels - until now, absolute no answer - hopefully here after this post.. (?)

2023年4月27日
自発的なレビュー
5つ星のうち1の評価

Scraper API suddenly broke after a few…

Scraper API suddenly broke after a few weeks
it seems to be on purpose it seems they have started blocking all none image / text MIME types
i've been reading the API Info & Documentation
in order to confirm if these changes have been made clear. they have not.
Not only will they break your product halfway thou your payment plan rendering the service you paid for useless. they will not give a heads up before doing so. Nor will they label these warning any wherefor any new customers unaware of these rather odd and nonsensical limitations
Do not spend your money here

2023年4月4日
自発的なレビュー
5つ星のうち1の評価

Fradulent credit card charges

APILayer increased our subscription price overnight, without any notice, nor did they get our approval for the increased price. Contacting their support has yielded no response in nearly 2 months - and they're making it impossible to cancel the subscription on their site.
We'll be reporting APILayer to the police and seeking chargebacks for the fraudulent charges on our card.
It's unfortunate that a company is allowed to continue to operate in this manner. Highly recommend against using them for anything.

Edit: Interesting that APILayer can respond to a public post after 2 days yet have ignored us for 2 months in their support and our email request to cancel has gone unanswered as well. We have deleted our account now in an attempt to ensure against any further charges, since it was impossible to cancel our subscription.
The product we were using was IPStack.

2023年3月11日
自発的なレビュー
APILayer ロゴ

APILayer からの回答

Hi Christian,

We have been made aware that team replied with a solution to your case.

Regarding the price change, we sent an email to notify all of our ipstack customers back in April 2022 and we updated the price according to our Terms and Conditions. We make sure to notify our customers about even the slightest product update so make sure to mark our email address as not spam so you can be up-to-date.

Thank you,
The APILayer team

5つ星のうち1の評価

Stay away from these scammers

Stay away from these scammers. Similar to other bad reviews, their support is unresponsive, won't cooperate in allowing me to cancel my subscription, and now they are sending me harshly worded collections emails. I never even used the service once, but paid for several years without realizing they were charging me, and they are constantly hounding me to pay my supposedly past due bill.

2023年3月7日
自発的なレビュー
APILayer ロゴ

APILayer からの回答

Hi William,

We have checked with our Customer team and it seems the issue has been solved. Apologies for the delay.

The APILayer team

5つ星のうち1の評価

Looks like a scam

Looks like a scam. After purchasing data from MarketStack (via ApiLayer), I found that data is of exceptionally poor quality. Immediately tried to cancel this subscription, ApiLayer was unresponsive. Had to freeze card most of the times, because they try to charge few times every day. Next step is to fill FTC report, because I'm not feeling safe leaving my card unfrozen due to these scammers.

P.S. Answer from ApiLayer below is a blatant lie, I can show screens of dozens of their tries to charge the card for that "free" plan.

2023年1月31日
自発的なレビュー
APILayer ロゴ

APILayer からの回答

Hi Tadas,

We checked in our system and you subscribed to the free plan and never made any API calls for our product marketstack.

Our data sources are extremely reliable and we haven't received any information about wrong data from customers who actually use the product.

Regards,
The APILayer team

5つ星のうち1の評価

Awful

Awful, unreliable service - stay away. Subscription and billing pages on the website are constantly down so you can't change your billing information or troubleshoot when something goes wrong with their service, which it often does. Still no reply from customer service after months. Nope.

2023年1月5日
自発的なレビュー
5つ星のうち1の評価

Scam.

1. Do not pay commission for affiliates.
2. No customer service

2022年10月13日
自発的なレビュー
APILayer ロゴ

APILayer からの回答

Hi Michael,

Thank you very much for your review.

We would like to clarify our affiliate programme's terms and conditions. According to those, the promoter must have at least 3 customers AND have total rewards of $50.00 or more. You did meet the total reward criteria of $50.00 or more, however you currently only have 1 customer for the promoted product. Since you need 3 customers for the pay out but only have 1, you do not qualify. If you manage to have at least 2 more customers, you will automatically qualify for the pay out.

We hope this is clear now, but do let us know if you have any further questions.

The APILayer team

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