Apilayer - I asked refund the day when the prolonged my subscription. Because they did not want to process refund, I simply filled the police case and send that for chargeback to my bank. It took... もっと見る
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レビュアーのコメントを見てみましょう
APILayer auto-renew their service without any warning. They ask you to cancel IN WRITTING 30 days before, you better write it down yourself as they won't tell you before it's due. They moved away from... もっと見る
Very poor service. Nothing works in Free plan, so I signed up with Basic plan. APIs don't run as documented (Not well documented). Postman doesn't work. I am getting billed for Premium service... もっと見る
ipstack.com started out great. GeoIP for a couple bucks a month when the free options started disappearing. Never had problems. Then the price kept going up, so I decided not to renew as my credit... もっと見る
企業情報
当該企業による記述
APILayer is a curated API marketplace that lists proprietary and third-party APIs from various providers and makes them available for developers and businesses of all sizes. Unlike other marketplaces, APILayer develops and lists only the most secure and reliable APIs for a given topic. The APIs can also be tested using a live demo on the marketplace itself. APILayer also guarantees a nearly 100% uptime and provides subscription-based support. It also offers other benefits, such as a single API key, a diverse portfolio for subscribers, and API provider hosting. With APILayer, select the best APIs and enhance the power of your app without worrying about scalability and stability.
連絡先
13 -15 Untere Donaustrasse, 1020, Vienna, オーストリア
- support@apilayer.com
- apilayer.com
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューに回答していません
この企業のTrustpilot 利用方法
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Nasty legal threats
Nasty clauses in their standard SaaS contract and legal threats for debt collectors following auto renew. Extortion artists, in my opinion. Stay away.
Cannot cancel subscription - and they continue to bill
Cancelled subscription and removed card. Then subscription continued on a paid plan which we never selected.
Escalating robotic emails now threatening legal action. Despite responding with evidence, the threats continue and do not address anything we have mentioned.
I can only assume their responses are canned.
Auto-Renew without warning and agressive
APILayer auto-renew their service without any warning. They ask you to cancel IN WRITTING 30 days before, you better write it down yourself as they won't tell you before it's due. They moved away from Paypal since Paypal was probably protecting their customers from them. Now they keep sending baseless legal action to force a payement for a service not used since ages. They don't reply to any request about more information just keep threatening. Avoid at any cost.
Produkteinschränkung und fehlender Support
Die Erfahrung mit Marketstack, bzw. Apilayer, schockiert mich mittlerweile.
Seit Beginn des zweiten Halbjahres können auf einmal und ohne Ankündigung wohl keine ETF-Werte mehr abgerufen werden, zumindest teilte das der Support nach einer Anfrage mit. Diese Antwort erhielt ich übrigens erst nach 10 Tagen und drei Rückfragen aufgrund einer ausbleibenden Antwort.
Auch der fehlende Abruf von ETF-Werten ist überraschend, da dieser ein halbes Jahr funktionierte, entsprechende Werte auch in der Stock Search auf der Anbieterwebsite ausgegeben werden und eine solche Einschränkung nicht in der Produktbeschreibung zu finden ist.
Ein halbes Jahr lief fast alles gut, aber jetzt... Apilayer nie wieder
Stop taking money
Stop. Don't trust this service. I asked for cancellation, but still taking money from my bank account. Did cancelled via my creditcard company, but they are scam.
Absolutely terrible customer support
Absolutely terrible customer support
I am a paid customer, I use this API to support my App, then suddenly one of the API stops updating data. I sent an example to point out the obvious bug in their service, but did not receive any response days after I contacted their support.
You can not relay your business on this.
asking for cancelling subscription: no answer
checked the JSON-API out, so far ok, but many data missing (for example: Ex-Dividend days Maersk, Denkmark not complete and many data of european stocks)
Asked for cancelling my subscription since several days, several times on three email channels - until now, absolute no answer - hopefully here after this post.. (?)
Scraper API suddenly broke after a few…
Scraper API suddenly broke after a few weeks
it seems to be on purpose it seems they have started blocking all none image / text MIME types
i've been reading the API Info & Documentation
in order to confirm if these changes have been made clear. they have not.
Not only will they break your product halfway thou your payment plan rendering the service you paid for useless. they will not give a heads up before doing so. Nor will they label these warning any wherefor any new customers unaware of these rather odd and nonsensical limitations
Do not spend your money here
Fradulent credit card charges
APILayer increased our subscription price overnight, without any notice, nor did they get our approval for the increased price. Contacting their support has yielded no response in nearly 2 months - and they're making it impossible to cancel the subscription on their site.
We'll be reporting APILayer to the police and seeking chargebacks for the fraudulent charges on our card.
It's unfortunate that a company is allowed to continue to operate in this manner. Highly recommend against using them for anything.
Edit: Interesting that APILayer can respond to a public post after 2 days yet have ignored us for 2 months in their support and our email request to cancel has gone unanswered as well. We have deleted our account now in an attempt to ensure against any further charges, since it was impossible to cancel our subscription.
The product we were using was IPStack.

APILayer からの回答
Stay away from these scammers
Stay away from these scammers. Similar to other bad reviews, their support is unresponsive, won't cooperate in allowing me to cancel my subscription, and now they are sending me harshly worded collections emails. I never even used the service once, but paid for several years without realizing they were charging me, and they are constantly hounding me to pay my supposedly past due bill.

APILayer からの回答
Good currency convertor API
My developers installed the currency convertor API for our site and it's working pretty good. Great customer service. Thank you!
Looks like a scam
Looks like a scam. After purchasing data from MarketStack (via ApiLayer), I found that data is of exceptionally poor quality. Immediately tried to cancel this subscription, ApiLayer was unresponsive. Had to freeze card most of the times, because they try to charge few times every day. Next step is to fill FTC report, because I'm not feeling safe leaving my card unfrozen due to these scammers.
P.S. Answer from ApiLayer below is a blatant lie, I can show screens of dozens of their tries to charge the card for that "free" plan.

APILayer からの回答
It was weeks nobody replied my emails…
It was weeks nobody replied my emails and still waiting for their response
I even posted a review previously but they don’t really care
Awful
Awful, unreliable service - stay away. Subscription and billing pages on the website are constantly down so you can't change your billing information or troubleshoot when something goes wrong with their service, which it often does. Still no reply from customer service after months. Nope.

APILayer からの回答
Awful business that wait weeks before…
Awful business that wait weeks before acknowledging you. Don't use the service
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