ApplianceServe レビュヌ 

649
•
TrustScore 5段階評䟡の4.5

4.7

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レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

I phoned after my washing machine started being very loud when in spin mode. The whole process was smooth and easy from the first phone call. I was kept informed at all stages. The Engineers turned... もっず芋る

䌁業が回答したした

5぀星のうち4の評䟡

I reported a problem with my washing machine. I was contacted the same day with an appointment for the following day. The engineer arrived punctually. He was friendly and helpful. He tested the ma... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Waited 2 weeks for 4 parts but that was ok as expected. Didn’t like first engineer who came to assess washing mashing machine, very cheeky,rude and unhelpful. Scott who came to fix washing machine w... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

From calling the contact centre to the actual repair the whole process went smoothly. I gave them a list of my days off which vary every week and they sent through a confirmation email and text almo... もっず芋る

䌁業が回答したした

䌁業情報

  1. 家電修理業

圓該䌁業による蚘述

Since 2005, we’ve been a trusted name in appliance and electronics repair across the UK. With millions of devices serviced over the years, we’ve built a reputation for reliability, expert care, and customer-first service. We offer a wide range of service, maintenance, and replacement plans designed to keep your home running smoothly — all under one roof. Our bespoke plans are tailored to suit your household needs, ensuring maximum convenience and peace of mind. What sets us apart is our commitment to quality and personal service. Our helpdesk and operations teams are known for their friendly, responsive support, while our network of skilled independent repair partners and in-house engineers ensure fast, professional repairs wherever you are. With industry-leading customer satisfaction, approval, and retention rates, we’re proud to support local businesses, deliver excellent value, and be the go-to choice for thousands of households across the UK.


連絡先

4.7

優良

TrustScore 5段階評䟡の4.5

649件のレビュヌ

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顧客にレビュヌを䟝頌しおいたす

この䌁業は、ポゞティブかネガティブかを問わず、顧客にレビュヌを䟝頌しおいたす。

ネガティブなレビュヌの 100に回答しおいたす

通垞48時間以内に回答

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

4.7

すべおのレビュヌ

(649)

過去12か月のレビュヌ数: 175ä»¶

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Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら

5぀星のうち5の評䟡

Excellent time keeping.

Excellent time keeping.
Knew what he was doing

2025幎4月7日
自発的なレビュヌ
ApplianceServe ロゎ

ApplianceServe からの回答

HI,

We really appreciate the positive feedback!

Many thanks
Jansen

5぀星のうち5の評䟡

Great customer service

Tj was really lovely he provide all the information didn’t ask me to keep repeating the same info over and over again done everything I needed to within less than 5 minutes

2025幎4月4日
自発的なレビュヌ
ApplianceServe ロゎ

ApplianceServe からの回答

Hi Reena,

We are really pleased you were happy with the service of TJ!

Many thanks
Jansen

5぀星のうち4の評䟡

Sorted

Sorted, all OK.

2025幎3月25日
自発的なレビュヌ
ApplianceServe ロゎ

ApplianceServe からの回答

Hi Anthony,

Thanks for taking the time to leave us a review!

Many thanks
Jansen

5぀星のうち4の評䟡

Job done but route there complex for older people

My repair has been done by a very quick efficient service engineer.If you Don't. Count the weekend the repair took two days. This wait for a vital appliance repair might deter some customers and all the phone calls and questions

2025幎3月20日
自発的なレビュヌ
ApplianceServe ロゎ

ApplianceServe からの回答

Hi Kathleen,

We appreciate the useful feedback. We're glad your appliance could be fixed!

Many thanks
Jansen

5぀星のうち5の評䟡

Amazing service


Very quickly organised an engineer to come to my appliance - next day!

2025幎3月19日
自発的なレビュヌ
ApplianceServe ロゎ

ApplianceServe からの回答

Hi,

We are very pleased to hear we could get someone out to you so quickly!

Many thanks
Jansen

5぀星のうち5の評䟡

Janis

Janis turned up promptly, was extremely pleasant, knew what he was doing and also helped me with a query with another one of my insured appliances. Would happily recommend him

2025幎3月12日
自発的なレビュヌ
ApplianceServe ロゎ

ApplianceServe からの回答

Hi Esther,

We are very lucky to have Janis helping our customers to get their appliances back up & running!

Many thanks
Jansen

5぀星のうち5の評䟡

Terrific service

I phoned Appliance Serve on Tuesday, Dave arrived on Wednesday, identified the problem, ordered a new pump for our 13 year old washing machine and then fitted it on Friday. Who can ask for more?! Terrific service, thank you.

2025幎3月5日
自発的なレビュヌ
ApplianceServe ロゎ

ApplianceServe からの回答

Hi Ceri,

We are delighted that your Washing Machine could be saved with a new part. Thank you for your loyalty!

Jansen

5぀星のうち5の評䟡

Replacement fan and light fitment for


Replacement fan and light fitment for our oven. Kept informed on parts being ordered and delivery and fitted promptly after they were received. Andy the engineer very pleasant and completed the repair. Kept informed of arrival times.

2025幎3月7日
自発的なレビュヌ
ApplianceServe ロゎ

ApplianceServe からの回答

Hi Lynda,

We are really glad your oven is back in operation again!


Many thanks
Jansen

5぀星のうち1の評䟡

Very poor support

We bought our Siemens washing machine through Applianceserve in April 2013. In March 2015 the machine failed. Applianceserve sent a local team of engineers to fix the machine 6 weeks later the machine is still not working. The engineers have voided the warranty, therefore Siemens will not respond. Applianceserve. Have offered a very low budget replacement. Applianceserve should have called Siemens as the machine is still under warranty.

2025幎3月6日
自発的なレビュヌ
ApplianceServe ロゎ

ApplianceServe からの回答

Hi,

We have been unable to locate your account in order to investigate this further for you.

When an appliance is still under the manufacturers warranty, we advise to speak with them firstly as to not void the warranty. Therefore, we are keen to look into this. Could you kindly reach out to us at info@applianceserve.co.uk with your account number and address?

We hope to hear from you.

Many thanks
Jansen

5぀星のうち5の評䟡

Satisfied

We were informed of arrival time which is very handy. The engineers arrived friendly and helpful.

2025幎3月4日
自発的なレビュヌ
ApplianceServe ロゎ

ApplianceServe からの回答

Hi Pamela,

We are really pleased to hear you were satisfied with your repair experience!

Many thanks
Jansen

5぀星のうち5の評䟡

Good job.

The engineer arrived on time, previously having texted eta, got straight into discovering the fault, fixed it and tested the machine working.

2025幎2月11日
自発的なレビュヌ
ApplianceServe ロゎ

ApplianceServe からの回答

Hi Peter,

We are pleased to hear you were kept informed & the engineer attended with a fix!

Many thanks
Jansen

5぀星のうち5の評䟡

Brilliant sevice

I have been with appliance serve for a number of years now always swift and professional very happy and brilliant for peace of mind I don't have to suddenly find money for unexpected repairs

2025幎2月4日
自発的なレビュヌ
ApplianceServe ロゎ

ApplianceServe からの回答

Hi,

Thank you for your loyal service. We will always continue to provide our best service to all customers.

Many thanks
Jansen

5぀星のうち5の評䟡

Excellent service from start to finish

Excellent service from start to finish. Easy to book an engineer to repair washing machine. Engineer very good. Called 15 minutes before arrived to let me know on way.

2025幎1月23日
自発的なレビュヌ
ApplianceServe ロゎ

ApplianceServe からの回答

Hi Louise,

We are delighted that you were satisfied with the service you recieved!

Many thanks
Jansen

5぀星のうち5の評䟡

Great service.

I was confident that my oven would be successfully repaired. It gives me peace of mind. No worry about hefty repair bills or having to buy a new appliance and send the old one to landfill. If they can't repair it they say they will replace it for me and recycle the old one which is more environmentally friendly.

2025幎1月15日
自発的なレビュヌ
ApplianceServe ロゎ

ApplianceServe からの回答

Hi Hilary,

We are pleased that our cover gives you peace of mind, thats what we are here for!

Many thanks
Jansen

5぀星のうち5の評䟡

I have been with Applianceserve for a


I have been with Applianceserve for a few years now and they are absolutely fantastic. I’ve had a few things go wrong like a washing machine and tumble dryer and now my cooker, they are quick to come round and very quick to fix. I would highly highly recommend them.

2025幎1月2日
自発的なレビュヌ
ApplianceServe ロゎ

ApplianceServe からの回答

Hi Gaynor,

We really appreciate your loyalty to us, & are pleased you have been happy with the service you've recieved!

Many thanks
Jansen

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