ApplianceServe レビュー 

649
TrustScore 5段階評価の4.5

4.7

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I phoned after my washing machine started being very loud when in spin mode. The whole process was smooth and easy from the first phone call. I was kept informed at all stages. The Engineers turned... もっと見る

企業が回答しました

5つ星のうち4の評価

I reported a problem with my washing machine. I was contacted the same day with an appointment for the following day. The engineer arrived punctually. He was friendly and helpful. He tested the ma... もっと見る

企業が回答しました

5つ星のうち5の評価

Waited 2 weeks for 4 parts but that was ok as expected. Didn’t like first engineer who came to assess washing mashing machine, very cheeky,rude and unhelpful. Scott who came to fix washing machine w... もっと見る

企業が回答しました

5つ星のうち5の評価

From calling the contact centre to the actual repair the whole process went smoothly. I gave them a list of my days off which vary every week and they sent through a confirmation email and text almo... もっと見る

企業が回答しました

企業情報

  1. 家電修理業

当該企業による記述

Since 2005, we’ve been a trusted name in appliance and electronics repair across the UK. With millions of devices serviced over the years, we’ve built a reputation for reliability, expert care, and customer-first service. We offer a wide range of service, maintenance, and replacement plans designed to keep your home running smoothly — all under one roof. Our bespoke plans are tailored to suit your household needs, ensuring maximum convenience and peace of mind. What sets us apart is our commitment to quality and personal service. Our helpdesk and operations teams are known for their friendly, responsive support, while our network of skilled independent repair partners and in-house engineers ensure fast, professional repairs wherever you are. With industry-leading customer satisfaction, approval, and retention rates, we’re proud to support local businesses, deliver excellent value, and be the go-to choice for thousands of households across the UK.


連絡先

4.7

優良

TrustScore 5段階評価の4.5

649件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューの 100%に回答しています

通常48時間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.7

すべてのレビュー

(649)

過去12か月のレビュー数: 175

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

The repair booking process was very easy

The repair booking process was very easy. They answered within a reasonable time, and the agent was friendly and attentive. I received a text to say the engineer would contact me to arrange a repair time and I expected to wait a few days. But the engineer called that afternoon to see if I was free and arrived within 20 minutes. My oven is now fixed with a new bulb and heating element.

2025年6月23日
自発的なレビュー
ApplianceServe ロゴ

ApplianceServe からの回答

Hi Liz,

We are really pleased to hear you Oven has been fixing and you're back up and running!

Many thanks

5つ星のうち5の評価

Hotpoint cooker

Great they were helpful and quick at sorting out the problem with the cooker I’d recommend them to anyone

2025年6月25日
自発的なレビュー
ApplianceServe ロゴ

ApplianceServe からの回答

Hi Steven,

We are really happy to hear your cooker issue has been fixed!

Many thanks

5つ星のうち4の評価

Sean the washing machine engineer was…

Sean the washing machine engineer was very helpful and offered useful advice. Washing machine mended promptly!
Just waiting to hear from you about my microwave replacement.
Many thanks!

2025年6月16日
自発的なレビュー
ApplianceServe ロゴ

ApplianceServe からの回答

Hi,

We are delighted to hear you were happy in your claim experience!

Many thanks

5つ星のうち5の評価

Excellent everytime

Everytime, the staff are beyond excellent

2025年6月10日
自発的なレビュー
ApplianceServe ロゴ

ApplianceServe からの回答

Hi William,

We are delighted we can be on hand to help you whenever needed!

Many thanks

5つ星のうち5の評価

Our 20+year old fridge freezer broke…

Our 20+year old fridge freezer broke down and my husband has a medical condition that requires his medication to be kept refrigerated.
I explained this to the call handler, the engineer and the replacement team and a new fridge freezer was delivered on the 6th day (a bank holiday)
We were very grateful for the prompt attention and understanding of everyone involved and appreciate the outstanding service

2025年5月21日
自発的なレビュー
ApplianceServe ロゴ

ApplianceServe からの回答

Hi Chris,

We are delighted your claim experience went smoothly!

Many thanks

5つ星のうち5の評価

Waited 2 weeks for 4 parts but that was…

Waited 2 weeks for 4 parts but that was ok as expected. Didn’t like first engineer who came to assess washing mashing machine, very cheeky,rude and unhelpful.
Scott who came to fix washing machine was great, friendly, helpful, on time , very tidy will be asking for him again with any future issues thank you again Scott

2025年5月19日
自発的なレビュー
ApplianceServe ロゴ

ApplianceServe からの回答

Hi Sharon,

We are glad that your appliance could be fixed, we apologise for the first engineer visit experience.

Many thanks

5つ星のうち5の評価

Engineer came on time

Engineer came on time , professional and polite
Completed job and left the area clean and tidy
Thankyou

2025年5月6日
自発的なレビュー
ApplianceServe ロゴ

ApplianceServe からの回答

Hi Liz,

We are really glad to hear the Feedback regarding your engineer visit.

Many thanks
Jansen

5つ星のうち5の評価

Janis came to fix the dryer because it…

Janis came to fix the dryer because it wasn't pumping water so fitted a water pump and now everything is ok he was on time polite and good at his job Thankyou

2025年5月6日
自発的なレビュー
ApplianceServe ロゴ

ApplianceServe からの回答

Hi Peter,

We're delighted Janis could help fix your appliance!

Many thanks
Jansen

5つ星のうち5の評価

prompt response to people in need of…

prompt response to people in need of their support. Politeness. TJ was very polite and compassionate. Has the mind and people's management skills.

2025年4月30日
自発的なレビュー
ApplianceServe ロゴ

ApplianceServe からの回答

Hi,

We are very pleased TJ was able to assist you!

Many thanks
Jansen

5つ星のうち5の評価

Polite

Polite, informative and patience.. thank you Basak

2025年5月1日
自発的なレビュー
ApplianceServe ロゴ

ApplianceServe からの回答

Hi Maria,

We are very pleased Basak could assist you!

Many thanks
Jansen

5つ星のうち5の評価

Tumble Dryer Fixed

I found this Company great, on time and did my tumble dryer repair as booked in, on time. Neat and tidy, polite. Great job , thank you.

2025年4月28日
自発的なレビュー
ApplianceServe ロゴ

ApplianceServe からの回答

Hi Christaine,

We are happy to hear your Tumble Dryer could be repaired!

Many thanks
Jansen

5つ星のうち5の評価

Janis

Janis was great - very polite in manner and quick and efficient in exchanging the seal on my washing machine. He tested it before he left and all was working fine. Great guy!! Thank you.

2025年4月25日
自発的なレビュー
ApplianceServe ロゴ

ApplianceServe からの回答

Hi Elizabeth,

We are delighted that Janis could be of assistance to fix your appliance!

Many thanks
Jansen

5つ星のうち5の評価

Excellent service all round.

Excellent service all roundI called Appliance Serve to book an engineer.
The staff on the phone were very polite and so was the engineer who visited.
He gave me some advice on using the machine.
I was very happy. I would certainly recommend them.

2025年4月16日
自発的なレビュー
ApplianceServe ロゴ

ApplianceServe からの回答

Hi Lisa,

We are delighted you were happy with the service & that you would recommend us!

Many thanks
Jansen

5つ星のうち5の評価

He camed dearly

He camed dearly, was very quick and friendly

2025年4月10日
ApplianceServe ロゴ

ApplianceServe からの回答

Hi Nigel,

We are happy to hear the engineer was quick & friendly!

Many thanks
Jansen

5つ星のうち5の評価

Giving five star to cameron fixed my…

Giving five star to cameron fixed my washing machine did a grand job very reliable friendly and now it's working great
Thank you

2025年4月10日
自発的なレビュー
ApplianceServe ロゴ

ApplianceServe からの回答

Hi Tracy,

We are very pleased to hear you Washing Machine is back up & running!

Many thanks
jansen

5つ星のうち5の評価

prompt and efficient

Appointment was made promptly, engineer (Janis) also arrived promptly and got the washer/dryer working again within minutes.

2025年4月10日
自発的なレビュー
ApplianceServe ロゴ

ApplianceServe からの回答

Hi John,

Janis is always brilliant at fixing our customs appliances, we are glad this was the case here!

Many thanks
Jansen

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