I phoned after my washing machine started being very loud when in spin mode. The whole process was smooth and easy from the first phone call. I was kept informed at all stages. The Engineers turned... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
I phoned after my washing machine started being very loud when in spin mode. The whole process was smooth and easy from the first phone call. I was kept informed at all stages. The Engineers turned... もっと見る
企業が回答しました
I reported a problem with my washing machine. I was contacted the same day with an appointment for the following day. The engineer arrived punctually. He was friendly and helpful. He tested the ma... もっと見る
企業が回答しました
Waited 2 weeks for 4 parts but that was ok as expected. Didn’t like first engineer who came to assess washing mashing machine, very cheeky,rude and unhelpful. Scott who came to fix washing machine w... もっと見る
企業が回答しました
From calling the contact centre to the actual repair the whole process went smoothly. I gave them a list of my days off which vary every week and they sent through a confirmation email and text almo... もっと見る
企業が回答しました
Since 2005, we’ve been a trusted name in appliance and electronics repair across the UK. With millions of devices serviced over the years, we’ve built a reputation for reliability, expert care, and customer-first service. We offer a wide range of service, maintenance, and replacement plans designed to keep your home running smoothly — all under one roof. Our bespoke plans are tailored to suit your household needs, ensuring maximum convenience and peace of mind. What sets us apart is our commitment to quality and personal service. Our helpdesk and operations teams are known for their friendly, responsive support, while our network of skilled independent repair partners and in-house engineers ensure fast, professional repairs wherever you are. With industry-leading customer satisfaction, approval, and retention rates, we’re proud to support local businesses, deliver excellent value, and be the go-to choice for thousands of households across the UK.
3 Poole Road, BH2 5QL, Bournemouth, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100%に回答しています
通常48時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
So good to know that I’m covered for anything going wrong. Prompt response, Patrick was great, highly recommend.

ApplianceServe からの回答
The repair booking process was very easy. They answered within a reasonable time, and the agent was friendly and attentive. I received a text to say the engineer would contact me to arrange a repair time and I expected to wait a few days. But the engineer called that afternoon to see if I was free and arrived within 20 minutes. My oven is now fixed with a new bulb and heating element.

ApplianceServe からの回答
Very polite lady Very helpful and talked me thrthough it think her name was barek thanks

ApplianceServe からの回答
Great they were helpful and quick at sorting out the problem with the cooker I’d recommend them to anyone

ApplianceServe からの回答
Sean the washing machine engineer was very helpful and offered useful advice. Washing machine mended promptly!
Just waiting to hear from you about my microwave replacement.
Many thanks!

ApplianceServe からの回答

ApplianceServe からの回答
Our 20+year old fridge freezer broke down and my husband has a medical condition that requires his medication to be kept refrigerated.
I explained this to the call handler, the engineer and the replacement team and a new fridge freezer was delivered on the 6th day (a bank holiday)
We were very grateful for the prompt attention and understanding of everyone involved and appreciate the outstanding service

ApplianceServe からの回答
Waited 2 weeks for 4 parts but that was ok as expected. Didn’t like first engineer who came to assess washing mashing machine, very cheeky,rude and unhelpful.
Scott who came to fix washing machine was great, friendly, helpful, on time , very tidy will be asking for him again with any future issues thank you again Scott

ApplianceServe からの回答
Engineer came on time , professional and polite
Completed job and left the area clean and tidy
Thankyou

ApplianceServe からの回答
Janis came to fix the dryer because it wasn't pumping water so fitted a water pump and now everything is ok he was on time polite and good at his job Thankyou

ApplianceServe からの回答
prompt response to people in need of their support. Politeness. TJ was very polite and compassionate. Has the mind and people's management skills.

ApplianceServe からの回答
I found this Company great, on time and did my tumble dryer repair as booked in, on time. Neat and tidy, polite. Great job , thank you.

ApplianceServe からの回答
Brilliant so very helpful thank you
Will certainly recommend

ApplianceServe からの回答
Janis was great - very polite in manner and quick and efficient in exchanging the seal on my washing machine. He tested it before he left and all was working fine. Great guy!! Thank you.

ApplianceServe からの回答
Excellent service all roundI called Appliance Serve to book an engineer.
The staff on the phone were very polite and so was the engineer who visited.
He gave me some advice on using the machine.
I was very happy. I would certainly recommend them.

ApplianceServe からの回答
Giving five star to cameron fixed my washing machine did a grand job very reliable friendly and now it's working great
Thank you

ApplianceServe からの回答
The engineer was very thorough and have used washer dryer since and working 👍

ApplianceServe からの回答
Appointment was made promptly, engineer (Janis) also arrived promptly and got the washer/dryer working again within minutes.

ApplianceServe からの回答
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