Aptive Pest Control - Grand Rapids レビュー 143

Aptive Pest Control - Grand Rapids からの回答

2日前

Thank you for sharing your feedback about Jeff treating your home, Jessica! We’re so glad that he provided great service and that the friendly conversations and flexibility in addressing your needs made each visit a positive experience. That kind of adaptability and communication really helps tailor the service to what matters most to you. We truly appreciate you choosing Aptive to handle your pest control needs!

-Alexis, Aptive Care Team

Aptive Pest Control - Grand Rapids からの回答

2026年5月5日

Hi there,

We really appreciate you sharing this, thank you for choosing Aptive. It’s great to hear your service professional was friendly, knowledgeable, and followed through on everything as explained, that kind of clear, dependable service is exactly what we aim to deliver.

We’re glad your experience went smoothly, and we’ll keep focusing on making sure every visit is consistent, professional, and fully handled from start to finish, we’ve got this handled.

-Jasmine, Aptive Care Team

Aptive Pest Control - Grand Rapids からの回答

2026年4月30日

We’re really glad to hear you’ve had such a positive experience with Parker treating your home, Will! It means a lot to know we’ve been the best pest control service you’ve worked with, and we're so glad he was able to handle your yellow jacket concern before it became a bigger issue. We’ll be sure to share your feedback with him. Thank you for taking the time to share your experience and for trusting Aptive to protect your home from unwanted pests!

-Alexis, Aptive Care Team

Aptive Pest Control - Grand Rapids からの回答

2026年4月30日

Hi Judy,

We really appreciate you taking the time to share such detailed feedback, thank you for choosing Aptive. It’s great to hear the full communication process, from scheduling updates to arrival notices, service completion, photos, and follow-up, all felt clear and consistent.

At Aptive, we work hard to make sure every step is handled smoothly so you’re always informed and never left wondering what’s next. We’re glad to have you as part of the Aptive family, and we’ll keep working to make sure things stay handled the right way for you.

-Jasmine, Aptive Care Team

Aptive Pest Control - Grand Rapids からの回答

2026年4月29日

Hi Kim,

Thank you for taking the time to share this feedback, and I’m sorry to hear your experience didn’t meet expectations, especially regarding service quality and your cancellation experience. I understand how frustrating that must have felt.

At Aptive, I want you to feel confident that your home is handled with care and that both service and communication meet a consistent standard. What you’ve described is not the experience we aim to provide, and I’d like to help get this looked into further.

If you’re open to it, please reach out to socialmedia@goaptive.com so I can review your concerns with the appropriate team and make sure everything is properly addressed.

-Jasmine, Aptive Care Team

Aptive Pest Control - Grand Rapids からの回答

2026年4月24日

Hi Lorin,

Thank you for sharing this, we really appreciate it. It’s great to hear your service professional provided a great and professional experience, that’s exactly the standard we aim for at Aptive every visit.

We’re glad everything went smoothly, and if you ever need anything moving forward, we’ve got this handled.

-Jasmine

Aptive Pest Control - Grand Rapids からの回答

2026年4月23日

We're so glad our service professionals have been professional and attentive to your needs both inside and outside your home, Marv! At Aptive, we pride ourselves on ensuring that every concern is addressed with care and precision. Your satisfaction is our top priority, and your kind words motivate us to continue delivering exceptional service. If there's anything more we can do for you, please don't hesitate to reach out. We look forward to continuing to serve you!

-Alexis

Aptive Pest Control - Grand Rapids からの回答

2026年4月23日

Thank you for sharing this, Yvonne! It's fantastic to know that our team has communicated effectively and demonstrated their knowledge during your service. At Aptive, we pride ourselves on ensuring that every aspect of our service is handled with professionalism and care, and it's gratifying to know that this was reflected in your experience. It's always a pleasure to treat your home, and we look forward to continue protecting your home from unwanted pests for years to come!

-Alexis

Aptive Pest Control - Grand Rapids からの回答

2026年4月15日

Hi Ann,

Thank you for the great feedback. We’re so glad to hear everything has been an excellent experience, and we’ll be sure to pass your appreciation along to Trevor. That kind of consistency and care is exactly what we strive for at Aptive.

We truly appreciate you trusting us with your home, and we’re happy to know things continue to be well handled for you. If you ever need anything, we’re always here and ready to help keep it handled moving forward.

-Jasmine

Aptive Pest Control - Grand Rapids からの回答

2026年4月15日

Hi Patti,

Thank you for the great feedback. We’re glad to hear Mason was friendly and took care of both the inside and outside of your home, including the yard, porch, and deck, that’s exactly the level of thorough service we aim for at Aptive.

We truly appreciate you trusting us with your home and are happy to know everything was well handled during your visit. If you ever need anything in the future, we’re always here and ready to help keep things handled for you.

-Jasmine

Aptive Pest Control - Grand Rapids からの回答

2026年4月15日

Hi Ron and Linda,

Thanks for taking the time to share this. We’re glad to hear your Aptive service professional arrived on time and took the time to clearly walk you through the plan for your home. That kind of communication is a big part of what we focus on, making sure you feel informed and confident every step of the way. We appreciate you choosing Aptive and trusting us to keep things handled with care and consistency.

-Jasmine

Aptive Pest Control - Grand Rapids からの回答

2026年4月14日

Hi Mark,

Thank you for sharing this thoughtful feedback! We’re really glad to hear your service professional was courteous and professional, and that you’re seeing a difference with pests like box elder bugs and stink bugs.

At Aptive, our goal is to help keep your home protected and comfortable year-round, and it’s great to know things feel handled on your end. We truly appreciate you trusting us to take care of your pest control needs.

-Jasmine

Aptive Pest Control - Grand Rapids からの回答

2026年4月6日

Thank you so much for taking the time to leave us a review, Jean! We're so glad you had a positive experience with our team's communication. At Aptive, we strive to provide excellent service, and it's wonderful to know that we met your expectations. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We appreciate your support and look forward to serving you again!

-Alexis

Aptive Pest Control - Grand Rapids からの回答

2026年4月3日

Hi John,

Thank you for sharing your feedback. I completely understand how frustrating it must be when expectations aren’t met and scheduling issues leave gaps in service. At Aptive, we strive to make sure every visit is clear, consistent, and properly handled so our customers know exactly what to expect.

We’d love the opportunity to make this right. Please reach out to us at socialmedia@goaptive.com so we can get a reservice scheduled for your interior treatment and ensure everything is properly handled for your home. Your trust is important to us, and we’re committed to providing the service you deserve.

-Jasmine

Aptive Pest Control - Grand Rapids からの回答

2026年4月3日

Hi Mike,

Thank you for sharing your feedback. We completely understand how frustrating this must have been and apologize that your service was not fully completed as expected. At Aptive, we take pride in making sure every job is properly handled, from webs to traps, so our customers can feel confident their home is covered.

Please reach out to us directly at socialmedia@goaptive.com so we can schedule a follow-up visit and ensure everything is properly handled this time. We want to make this right and restore your confidence in our service.

-Jasmine

Aptive Pest Control - Grand Rapids からの回答

2026年4月2日

Hi Charlene,

We’re glad to hear you consistently have a positive experience with our service! At Aptive, we take pride in handling every job with care and attention, so you can feel confident your home is protected. Thank you for trusting us, we’ve got this handled.

-Jasmine

Aptive Pest Control - Grand Rapids からの回答

2026年4月2日

Hi Brett,

We’re glad to hear our team is easy to work with! At Aptive, we take pride in handling every service smoothly and with care, so you can feel confident your home is protected. Thank you for trusting us, we’ve got this handled.

-Jasmine

Aptive Pest Control - Grand Rapids からの回答

2026年4月1日

Hi Christine,

We’re thrilled to hear that your experience with our service professional was so positive! At Aptive, we pride ourselves on making sure every visit is handled efficiently, professionally, and with care. Thank you for trusting us to keep your home protected!

-Jasmine

Aptive Pest Control - Grand Rapids からの回答

2026年3月30日

Thank you for sharing your experience with us, Brooke. We’re sorry to hear about the missed appointment and the lack of follow-up afterward. We understand how frustrating it is to set aside time, receive changing updates, and then not have the service completed or properly rescheduled.

Please email socialmedia@goaptive.com with your service address and details of the appointment so our team can review your account and help handle this for you!

-Alexis

Aptive Pest Control - Grand Rapids からの回答

2026年4月1日 に更新

We really appreciate you taking the time to share your experience with us, Dawn! It’s great to hear the service was professional, thorough, and focused on addressing exactly what you needed during the visit. That level of attention is exactly what we aim to deliver, and we’re glad it made a positive impact for you. Thank you for trusting Aptive to handle your pest control needs!

-Alexis