Aptive Pest Control - San Diego レビュー 

Aptive Pest Control - San Diego からの回答

2025年10月29日

Hi Christy,

Thank you for sharing your experience. We’re delighted to hear that Stephen took the time to thoroughly address your concerns, applied the proper treatments, and communicated clearly throughout the visit. At Aptive, we pride ourselves on service professionals who are attentive, knowledgeable, and genuinely care about protecting your home. We appreciate you being a part of the Aptive neighborhood and trusting us with your pest control needs.

-Jasmine

Aptive Pest Control - San Diego からの回答

2025年10月20日

Hi Chuck,

We’re thrilled to hear that Lorraine provided prompt, thorough, and communicative service! At Aptive, we take pride in keeping our customers informed every step of the way, including sharing photos of the work completed. Thank you for being a valued part of the Aptive neighborhood, and we look forward to continuing to protect your home.

-Jasmine

Aptive Pest Control - San Diego からの回答

2025年10月17日

Hi Patricia,

Thank you for sharing your experience, and I truly appreciate the loyalty you’ve shown to Aptive over the years. I completely understand your frustration, dealing with a sudden and overwhelming gnat infestation, especially when a loved one’s comfort and safety is involved, is extremely stressful.

I’m glad to hear that your service professional was helpful during the initial visit and that you were satisfied with the service provided at that time. At the same time, I sincerely apologize that we weren’t able to provide a faster solution for the urgent issue you experienced. We always strive to respond to emergencies as quickly as possible, and I understand how disappointing it must have been to hear the earliest available appointment was 11 days out.

We take feedback like yours seriously and are reviewing how we handle urgent situations to ensure we can better support our customers when time is critical. Your comfort and safety in your home are important to us, and I want to make sure we do everything we can to resolve this issue to your satisfaction.

If you’re open to it, please reach out directly at socialmedia@goaptive.com so we can explore the best way to address the gnat infestation and provide any additional support you may need. Your trust in Aptive means a lot to us, and we want to make things right.

Thank you again for your honest feedback, and for being a valued part of the Aptive neighborhood.

-Jasmine

Aptive Pest Control - San Diego からの回答

2025年10月13日

Hi there,

Thank you for taking the time to share your feedback. We’re glad to hear that Ryan was friendly and took the time to explain the details of the rat traps. We apologize for the miscommunication regarding your request for rat traps versus mouse traps and understand how frustrating it can be when the right supplies aren’t available during a visit.

We would appreciate the opportunity to review your account and ensure your next service is fully prepared to address your specific needs. Please reach out to us directly at socialmedia@goaptive.com so we can make sure everything is handled correctly. Your feedback helps us continue improving our service for all customers.

-Jasmine

Aptive Pest Control - San Diego からの回答

2025年10月13日

Hi there,

Thank you for taking the time to share your feedback! We’re glad to hear that your appointment went as scheduled and that all work was completed to your satisfaction. We also appreciate your note about the photos. Our team typically provides them to keep customers informed, and we’ll make sure this is addressed going forward. At Aptive, we take pride in providing reliable, thorough service while keeping our customers confident and informed every step of the way.

We truly appreciate you being part of the Aptive neighborhood and for trusting us to protect your home.

-Jasmine

Aptive Pest Control - San Diego からの回答

2025年10月9日

Hi there,

Thank you for sharing your experience and for being a loyal customer. I completely understand how frustrating it must have been to feel that yesterday’s service didn’t meet the thoroughness you’ve come to expect from Aptive. Every visit should leave you confident that your home is fully protected, and it’s clear we fell short this time.

We’d love the chance to make this right. If you could reach out to us at socialmedia@goaptive.com, we can review the details of your service and schedule a reservice to ensure every area of your home is properly treated. Your trust in Aptive is important to us, and we want to make sure you feel confident in the care your home receives.

-Jasmine

Aptive Pest Control - San Diego からの回答

2025年10月6日

Hi Richard,

Thank you so much for your kind feedback! We’re thrilled to hear that our team consistently meets your expectations and provides professional service. At Aptive, we strive to deliver reliable and effective pest control for every customer, every visit, and it’s wonderful to know our efforts are appreciated.

We truly value having you as part of the Aptive family and look forward to continuing to keep your home comfortable.

-Jasmine

Aptive Pest Control - San Diego からの回答

2025年10月6日

Hi Don,

Thank you for sharing your feedback! We’re glad to hear that our service professional was thorough and addressed all areas of concern. At Aptive, we strive to provide detailed, effective, and reliable pest control for every customer, and it’s wonderful to know our efforts are appreciated.

We truly value having you as part of the Aptive family and look forward to continuing to keep your home comfortable!

-Jasmine

Aptive Pest Control - San Diego からの回答

2025年10月3日

Hi Janice,

Thank you for sharing your experience! We’re thrilled to hear that your rat problem has been resolved and that our team provides friendly, thorough service each quarter. At Aptive, we take pride in delivering effective pest control while being respectful of your home and routines, including your furry family members. We truly appreciate you choosing Aptive and being part of our neighborhood.

-Jasmine

Aptive Pest Control - San Diego からの回答

2025年10月2日

Hi Patricia,

Thank you for sharing your feedback. We’re glad to hear that our team has been able to support you during spider season and provide the service you expect. At Aptive, we strive to protect your home and give you peace of mind all year long.

We appreciate you being part of the Aptive neighborhood and for trusting us with your pest control needs.

-Jasmine

Aptive Pest Control - San Diego からの回答

2025年10月1日

Hi Carol,

Thank you for sharing your experience! We’re thrilled to hear that your service professional was polite and that you’ve noticed a significant reduction in ants and flies. At Aptive, we take pride in delivering effective, thorough pest control while providing a respectful and professional experience. We truly appreciate you being a part of the Aptive neighborhood and look forward to keeping your home protected.

-Jasmine

Aptive Pest Control - San Diego からの回答

2025年9月30日

Hi Yolanda,

Thank you for sharing your experience! We’re so glad to hear that our service professionals have been consistently nice and thorough. Providing friendly, reliable, and effective service is at the heart of what we do at Aptive, and we truly appreciate having you as part of the Aptive neighborhood.

-Jasmine

Aptive Pest Control - San Diego からの回答

2025年9月29日

Hi Lee,

Thank you for taking the time to share your feedback! We’re glad to hear that our service professional communicated clearly about their arrival and provided a thorough explanation of the service performed. At Aptive, we pride ourselves on keeping our clients informed and ensuring every visit is both effective and transparent.

We truly appreciate your trust in Aptive and look forward to continuing to provide reliable, high-quality pest control for your home.

-Jasmine

Aptive Pest Control - San Diego からの回答

2025年9月29日

Hi Rosie,

We’re very sorry to hear about your experience and appreciate you taking the time to share your concerns. At Aptive, we take all feedback seriously and strive to provide professional, transparent, and reliable pest control services. The situation you’ve described does not reflect the standards we aim to uphold.

We would like the opportunity to review your account and fully understand what occurred so we can address any issues and work toward a resolution. Please reach out to us directly at socialmedia@goaptive.com so we can investigate and ensure that any concerns regarding billing or service are properly handled. Your satisfaction and trust are very important to us, and we appreciate the opportunity to make this right.

-Jasmine

Aptive Pest Control - San Diego からの回答

2025年9月29日

Hi Ester,

Thank you for sharing your concerns. We understand how frustrating it can be to see new webs so soon after service, and we appreciate you bringing this to our attention. At Aptive, we aim to provide thorough and effective pest control, and we take feedback like yours seriously.

Spider activity can sometimes continue shortly after treatment as part of their life cycle, but we want to ensure your service is being applied correctly and effectively. Please reach out to us directly at socialmedia@goaptive.com so we can review your account, confirm the treatment plan, and schedule any follow-up needed to address these areas. Your satisfaction and peace of mind are very important to us, and we appreciate the opportunity to improve your experience with Aptive.

-Jasmine

Aptive Pest Control - San Diego からの回答

2025年9月26日

Hi Cathy,

Thank you for sharing your experience! We’re so glad to hear that our team’s communication and attention to detail made your service convenient and stress-free. Providing clear notices, keeping you informed, and showing the work completed are all ways we aim to go above and beyond at Aptive.

We truly appreciate you being part of the Aptive neighborhood and look forward to keeping your home protected with the same level of care.

-Jasmine

Aptive Pest Control - San Diego からの回答

2025年9月26日

Hi Danny and Vanessa,

Thank you for sharing your feedback. We understand how frustrating it can be to continue seeing ants inside your home despite scheduled treatments and additional sprays. At Aptive, we aim to provide effective, long-lasting solutions and want to make sure your home is fully protected.

We’d love the opportunity to review your account and treatment plan to ensure we’re addressing the source of the problem. Please reach out to us at socialmedia@goaptive.com so we can work with you to target the issue and provide the results you should expect from Aptive.

We appreciate you being part of the Aptive neighborhood and look forward to helping you get the ant problem under control.

-Jasmine

Aptive Pest Control - San Diego からの回答

2025年9月25日

Hi Pamela,

Thank you so much for sharing your experience! We’re thrilled to hear that Alonzo consistently provides friendly, professional, and thorough service. It’s great to know he goes above and beyond to make sure your requests are handled and that your dogs are safe. He truly is a valued part of the Aptive neighborhood.

We’ll be sure to pass along your kind words to Alonzo, and we appreciate you taking the time to recognize the exceptional service he provides. Thank you for trusting Aptive with your home!

-Jasmine

Aptive Pest Control - San Diego からの回答

2025年9月24日

Hi Miguel,

Thank you for sharing your experience! We’re thrilled to hear that our Aptive team’s communication and punctuality stood out. Keeping you informed and respecting your time is exactly what we strive for at every visit. We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to provide reliable, attentive service.

-Jasmine

Aptive Pest Control - San Diego からの回答

2025年9月22日

Hi Isabel,

Thank you for sharing your feedback. We’re sorry to hear that your last service didn’t meet your expectations. At Aptive, we aim to provide effective, thorough treatments and a positive experience for every customer, and it’s clear we fell short in this case.

We’d like the chance to make this right. Please reach out to us at socialmedia@goaptive.com so we can review your service and address any concerns. Thank you for being part of the Aptive neighborhood and for giving us the opportunity to improve your experience.

-Jasmine