Aptive Pest Control - San Diego レビュー 

Aptive Pest Control - San Diego からの回答

2025年9月22日

Hi Lynette,

Thank you for sharing your feedback. We’re thrilled to hear that your service professional provided thorough, friendly service and took the time to explain things to you. At Aptive, we take pride in delivering professional, attentive service that keeps our customers informed and confident in their home’s protection.

We appreciate you being part of the Aptive neighborhood and for trusting us to help keep your home comfortable.

-Jasmine

Aptive Pest Control - San Diego からの回答

2025年9月19日

Hi Howard,

We’re thrilled to hear you’ve had a positive experience with both our scheduled and emergency services! At Aptive, we take pride in providing reliable, thorough service whenever our neighbors need us. Thank you for being part of the Aptive neighborhood and for sharing your feedback!

-Jasmine

Aptive Pest Control - San Diego からの回答

2025年9月18日

Hi Liz,

Thank you for sharing your feedback. We’re glad to hear that our service professional is attentive, friendly, and keeps you informed about arrival times. At Aptive, we strive to provide service that is both thorough and personable, and it’s wonderful to know that came through during your visits.

-Jasmine

Aptive Pest Control - San Diego からの回答

2025年9月15日

Hi William,

Thank you for sharing your feedback. We’re glad to hear that Marrissa was friendly, attentive, and provided guidance for your pest concerns. At Aptive, we take pride in our team’s ability to listen and offer effective solutions, even when certain treatments are temporarily unavailable. We appreciate you being a valued customer and look forward to continuing to help keep your home comfortable.

-Jasmine

Aptive Pest Control - San Diego からの回答

2025年9月12日

Hi Harold,

Thank you for sharing your feedback! We’re thrilled to hear that our service professional provided an outstanding job and addressed all the recommended areas. At Aptive, we take pride in delivering thorough and reliable service to keep our homeowners’ homes protected. We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to care for your home.

-Jasmine

Aptive Pest Control - San Diego からの回答

2025年9月12日

Hi Chris,

Thank you for your feedback! We’re thrilled to hear that you had an excellent experience with Aptive. Providing thorough, reliable service and ensuring our homeowners feel confident and cared for is always our goal. We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to protect your home.

-Jasmine

Aptive Pest Control - San Diego からの回答

2025年9月11日

Hi Valerie,

Thank you for sharing your experience with Aptive. We’re glad to hear that your provider was prompt, kept you updated, and performed a thorough service inside and outside your home.

We also want to acknowledge your frustration regarding the review process. Your feedback is extremely important, and we take it seriously as it helps us improve our services and ensure our team is providing the highest level of care. We apologize for any inconvenience you’ve experienced and appreciate your patience as we work to make things right.

We truly value having you as part of the Aptive family and are committed to ensuring every service meets your expectations.

-Jasmine

Aptive Pest Control - San Diego からの回答

2025年9月11日

Hi David,

Thank you for sharing your experience with Aptive! We’re thrilled to hear that our notifications and personalized communication made your service easy and convenient. It’s wonderful to know that Tasha took the time to address your specific needs and provide care beyond a generic spray-and-go approach.

Providing attentive, tailored service is exactly what we strive for in every Aptive neighborhood, and we’re so glad it made a difference for you. We truly appreciate having you as part of the Aptive family and look forward to continuing to protect your home with the same level of care.

-Jasmine

Aptive Pest Control - San Diego からの回答

2025年9月11日

Hi Jim,

Thank you for sharing your experience with Aptive. I’m truly sorry for the frustration and confusion surrounding your billing and services. What you’re describing is not the experience we want for anyone in the Aptive neighborhood, and I appreciate you taking the time to let us know.

I’d like to personally review your account and to address your concerns about the agreement. Please send your service address to socialmedia@goaptive.com so we can pull up the details and escalate this to our management team for a full review. We want to make sure this is corrected and handled fairly.

Your feedback is incredibly valuable to us, and we’re committed to making this right so your experience better reflects the service Aptive is known for providing.

-Jasmine

Aptive Pest Control - San Diego からの回答

2025年9月8日

Hi Alan,

Thank you for taking the time to share your experience. I’m very sorry to hear about the ongoing ant issues and the frustration this has caused. At Aptive, we aim to provide effective and lasting pest control, and it’s clear from your feedback that we fell short of your expectations and our standards.

I also understand your concerns regarding the sign-up process and the way our services were presented. Transparency and trust are extremely important to us, and I apologize if you felt misled or pressured at any point.

We take your feedback seriously and would like the opportunity to review your account and address the ant issue directly. Please reach out to us at socialmedia@goaptive.com so we can ensure the proper follow-up and work toward a resolution that restores your confidence in Aptive.

Your feedback helps us improve and better serve our neighbors who rely on Aptive to protect their homes.

-Jasmine

Aptive Pest Control - San Diego からの回答

2025年9月8日

Hi Adria,

Thank you for sharing your feedback! We’re glad to hear that your service professional was responsive, professional, and polite, and that you were very satisfied with your service. At Aptive, we strive to provide thorough and reliable pest control while ensuring our neighbors feel respected and confident in the work we do. If you ever need further assistance or have any questions about your service, please reach out. We’re always happy to help.

-Jasmine

Aptive Pest Control - San Diego からの回答

2025年9月8日

Hi Patricia,

Thank you for sharing your feedback! We’re glad to hear that Jorge took the time to answer your questions and thoroughly treated the areas you requested. At Aptive, we strive to provide attentive, effective, and reliable pest control so our neighbors can feel confident their homes are protected. If you ever have additional questions or need further assistance, please reach out. We’re always happy to help.

-Jasmine

Aptive Pest Control - San Diego からの回答

2025年9月8日

Hi there,

Thank you for your feedback! We’re glad to hear that your service was on time and thorough. At Aptive, we strive to provide reliable and effective pest control for all of our neighbors, and it’s great to know our efforts are making a difference. If you ever need further assistance or have questions about your service, please reach out. We’re always happy to help.

-Jasmine

Aptive Pest Control - San Diego からの回答

2025年9月3日

Hi Peggy,

Thank you for sharing your feedback. We’re so glad to hear that our team came across as knowledgeable, friendly, and professional. At Aptive, we strive to provide every customer with service that is both effective and personable, and it’s wonderful to know our team delivered on that. Your kind words are greatly appreciated and encourage us to keep providing the best experience possible.

-Jasmine

Aptive Pest Control - San Diego からの回答

2025年9月2日

Hi Miguel,

Thank you for sharing your feedback and for being an Aptive customer for over five years. I’m sorry to hear that recent service experiences haven’t met your expectations. We strive to deliver effective pest control and value with every visit, and it’s concerning to hear that you feel the quality and pricing haven’t aligned.

I’d like the opportunity to review your account and see how we can make things right, whether that’s through a no-charge reservice, an adjusted plan, or discussing any available offers to ensure you’re receiving the value you expect. Your satisfaction is very important to us, so please reach out at socialmedia@goaptive.com at your convenience so we can work to restore your confidence in Aptive.

-Jasmine

Aptive Pest Control - San Diego からの回答

2025年9月3日

Hi Emiola,

Thank you for sharing your feedback! We’re thrilled to hear that our associate took the time to ask questions and provide service that met your specific needs. At Aptive, we take pride in delivering personalized, efficient, and respectful pest control that fits seamlessly into your day. It’s wonderful to know you felt seen, heard, and well cared for during the visit.

-Jasmine

Aptive Pest Control - San Diego からの回答

2025年8月29日

Hi there,

Thank you for sharing your experience with Aptive. We’re glad to hear that our team was able to provide advance notice, listen to your requests, and deliver service politely and professionally. Making sure every visit is convenient, respectful, and thorough is important to us, and we appreciate you choosing Aptive to keep your home protected.

-Jasmine

Aptive Pest Control - San Diego からの回答

2025年8月28日

Hi Patti,

Thank you for being a loyal member of the Aptive neighborhood! We’re thrilled to hear that our team’s communication, punctuality, and thorough service have made your experience a positive one. Providing clear updates, photos, and flexible solutions that work within your budget is important to us, and we’re glad it has made managing your pest control easier. We truly appreciate your trust and look forward to continuing to keep your home safe and comfortable for years to come.

-Jasmine

Aptive Pest Control - San Diego からの回答

2025年8月27日

Hi Bruce,

Thank you for sharing your experience. This is not the level of service Aptive is committed to providing, and I completely understand your frustration. You signed up with clear expectations for gopher management, and we fell short not only by arriving unprepared but by failing to follow through on what was promised. On top of that, spraying near your strawberry bush without proper care is unacceptable and concerning.

I’d like to personally review your account to ensure everything is corrected and make this right for you. While I understand you’ve canceled your service, we’d still value the opportunity to address these issues directly and regain your trust. Please feel free to reach out to us at socialmedia@goaptive.com. Your feedback helps us hold our team accountable and improve the way we serve every customer in the Aptive neighborhood.

-Jasmine

Aptive Pest Control - San Diego からの回答

2025年8月27日

Hi Desiree,

Thank you for sharing your feedback. We’re glad to hear that our service professionals are providing knowledgeable and effective service, and we truly appreciate your recognition of their efforts. I’m very sorry that the scheduling process has not met your expectations. At Aptive, we take all feedback seriously and will review ways to improve our scheduling process to better support our customers.

We value having you in the Aptive neighborhood and would love the opportunity to ensure that both your service and scheduling experience meet the high standards you expect. Please reach out to us at socialmedia@goaptive.com so we can assist and make this right.

-Jasmine