Arc Comms レビュー 

115
•
TrustScore 5段階評価の4.5

4.7

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I’ve been with ARC for many years now and have received excellent service from Steve Hardy. Simple process to change phones/contracts with all the fine details explained before agreement. I would hav... もっと見る

企業が回答しました

5つ星のうち5の評価

I was a little sceptical when MacKenzie cold called regarding upgrading our EE account. I didn't want a new phone just a new sim, there was no hard sell he listened and got me what I wanted. He go... もっと見る

企業が回答しました

5つ星のうち5の評価

Arc offered us a few networks and packages to suit our needs, and we ended up choosing EE. The service from Arc is excellent. Although we can still call EE everyone in our office much prefers to call... もっと見る

企業が回答しました

5つ星のうち5の評価

The best part about Arc Business Solutions Ltd is, that I can always call them regarding any issue at any-time direct. Also I have obtained a good rapport with my account manager called Steve Hardy. K... もっと見る

企業が回答しました


連絡先

4.7

優良

TrustScore 5段階評価の4.5

115件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

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この企業のTrustpilot 利用方法

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4.7

すべてのレビュー

(115)

過去12か月のレビュー数: 8件

レビューを書く
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5つ星のうち5の評価

Great Staff & Good Company to Deal With.

I was a little sceptical when MacKenzie cold called regarding upgrading our EE account. I didn't want a new phone just a new sim, there was no hard sell he listened and got me what I wanted.
He got back in touch when another business phone was coming up for renewal and changed this to sim only for me. Once again I was impressed with his swift action, everything was sorted for us with no disruption. I would recommend Mackenzie and Arc Mobiles

2024年12月1日
自発的なレビュー
Arc Comms ロゴ

Arc Comms からの回答

Thank you for the lovely review. If you need any future support please don't hesitate to get in touch

5つ星のうち5の評価

Great to work with Arc

Great to work with Arc. The people there are lovely to deal with and paid our invoice nice and early!
Many thanks and we hope to work with you again soon.
Donald

2024年11月25日
自発的なレビュー
Arc Comms ロゴ

Arc Comms からの回答

Hi Donald,
Thank you for the lovely review of your experience!

5つ星のうち5の評価

Sorted out our confused contracts

Our contracts really needed making sense of as we had become out of sync. Thanks to Steve for patience, clarity and savings.

2024年10月30日
自発的なレビュー
Arc Comms ロゴ

Arc Comms からの回答

Hi Sue,
Thanks for the lovely review. Really pleased that you have been happy with the service so far!

5つ星のうち5の評価

We have been clients for some years

We have been clients for some years and have just renewed our contract. The service we received is second to none and I would whleheartedly recommend Arc Mobiles to business customers for a simple hassle free process.

2024年10月17日
自発的なレビュー
Arc Comms ロゴ

Arc Comms からの回答

Hi Chris,
Thanks for the great review! If you need any future support or assistance please dont hesitate to contact us.

5つ星のうち5の評価

Have been with Arc Mobile for many…

Have been with Arc Mobile for many years and am totally satisfied with their efforts on my part. Have always been offered good deals which amounted to saving’s each month.

2024年9月27日
自発的なレビュー
Arc Comms ロゴ

Arc Comms からの回答

Hi Geoffrey,
Thanks for the great review. It's pleasing to hear that we have been able to keep saving you money over the years and hopefully that can continue into the future. Please get in touch if you need any future support.

5つ星のうち5の評価

Great service quickly dealt with what…

Great service quickly dealt with what we needed and saved us money. Mackenzie was great and communicated with us regularly. Would definitely recommend

2024年9月26日
自発的なレビュー
Arc Comms ロゴ

Arc Comms からの回答

Hi Leanne, Thank you for the great review! Please don't hesitate to contact us if you need any future support or assistance!

5つ星のうち5の評価

Mackenzie at Arc Mobiles has been so…

Mackenzie at Arc Mobiles has been so helpful, wouldn't go anywhere else for my phone now I've found Arc. Amazing deal on my new phone & next day delivery!!

2024年9月24日
自発的なレビュー
Arc Comms ロゴ

Arc Comms からの回答

Dear Rebekah,
Thanks for the great review!
If you need any future support or service please dont hesitate to give us a call!

5つ星のうち1の評価

WE WERE UNABLE TO MAKE CONTACT WITH…

WE WERE UNABLE TO MAKE CONTACT WITH THEM ON ANY OF THE NUMBERS THEY GAVE. HAVE THEY CLOSED. THEIR SERVICE WAS VERY POOR. AVOID!!

2024年8月29日
自発的なレビュー
Arc Comms ロゴ

Arc Comms からの回答

Hi Paul,
Sorry to see you felt the need to leave a bad review.
I understand that your Account Manager (Mackenzie) was off work sick on Friday, but Lee picked up your message and called you back and dealt with your query straight away on the same day.
As a result - Please can you remove this review?

5つ星のうち5の評価

Steve always offers me the latest and…

Steve always offers me the latest and best deals!

2024年7月22日
自発的なレビュー
Arc Comms ロゴ

Arc Comms からの回答

Hi Laura, thanks very much for the great review! It helps show new customers that we are authentic and do a good job for our customers. If you need any other support please dont hestitate to contact us.

5つ星のうち5の評価

Highly recommend

Mackenzie was helpful, helped reduce my bill. Would reccomend

2024年6月17日
自発的なレビュー
Arc Comms ロゴ

Arc Comms からの回答

Hi Josh, Many thanks for the great review!!

5つ星のうち5の評価

Steve at Arc has been fantastic, efficient patient and thorough.

Steve at Arc has been fantastic. Received a call from him today to let me know my business contract was due for renewal, not only did he reduce our cost per month for the service but my package was increased along with a new handset.
Steve had also gone through our account to ensure that the services we are using were correct and were at the best possible cost. Subsequently further reduction in cost for our services were made.

We have used Arc at our business for many years and will continue to do so for years to come.
Thank you.

2024年6月14日
自発的なレビュー
Arc Comms ロゴ

Arc Comms からの回答

Thank you for the wonderful review. If you need any future support please dont hesitate to give us a call.

5つ星のうち1の評価

Unwanted spam

Unwanted spam. I received numerous emails from them. Each one is more annoying and more pushing. I never was their customers. Company who send aggressive spam to random people can’t be trustworthy…… if you want to investigate, best will be ask your managing director who send that spam: antony@

Let me know how your investigation will go on. My review is fair and based on experience with your company. You send SPAM to my work email account. And I don’t like it.

2024年5月23日
自発的なレビュー
Arc Comms ロゴ

Arc Comms からの回答

Hi Artur,
I'm sorry that you have left a 1 star review of arc mobiles. Have you had an email from arcmobiles.co.uk or was it from someone else?

Within your review you state that you have never been a customer of ours and have never spoken to us. We don't feel that it is fair for you to leave a 1 star review of our company without using our services and without ever speaking to us. Please can you give us your contact details to resolve any issue you have regarding an erroneous email so that we can investigate? Or alternatively please can you remove this review?

5つ星のうち5の評価

The best part about Arc Business…

The best part about Arc Business Solutions Ltd is, that I can always call them regarding any issue at any-time direct. Also I have obtained a good rapport with my account manager called Steve Hardy. Keep up with the good work with the rest of the team. Thank for your ongoing support throughout. Kind regards Roger Smith.

2023年5月21日
自発的なレビュー
Arc Comms ロゴ

Arc Comms からの回答

Hi Roger, many thanks for the great review!!

5つ星のうち5の評価

Steve is very helpful

Steve is very helpful, speedy and efficient!
thanks for your Help with our account.

2024年1月24日
自発的なレビュー
Arc Comms ロゴ

Arc Comms からの回答

Hi Ben, Thank you for the great review! Any future queries or questions please don't hesitate to get in touch.

5つ星のうち5の評価

I needed a new handset and a sim only contract for my business…

I needed a new handset and a sim only contract.
David called me from Arc Mobiles to discuss my requirements and spent all the necessary time to find exactly which handset and deal options would suit me best.

I now had a brand new handset on the way, and also had a deal better than I had previously with 3 even after 8 loyal years of being a customer.

There was a delay with my delivery, and the guys at Arc Mobilrs worked tirelessly to locate it. It was discovered to be a courier error, and so the guys made sure to get me another sent out as a priority.

Anthony and his team at Arc Mobiles are so friendly and professional.
Their approach to services delivery is always very personal. Anthony and his team at Arc Mobiles are always available and very generous with their time.
I always measure great customer service by the time a service provider grants you without charge.

I highly recommend Arc Mobiles for all your business communication requirements.

2023年7月25日
自発的なレビュー
Arc Comms ロゴ

Arc Comms からの回答

Thank you for sharing this great review about our service :)

5つ星のうち5の評価

Contract renewal and Upgrade

Great communication with Steve, really helpful and talked me through the best options for my upgrade and ongoing contract. They have always been very helpful when me or my work colleagues have any issues in setting up phone or when travelling abroad.
Highly recommend Arc Mobile

2023年10月24日
自発的なレビュー
Arc Comms ロゴ

Arc Comms からの回答

Hi Jon, Many thanks for the great review!!

5つ星のうち5の評価

Excellent communications provider

I spoke to arc mobiles about my needs to a Voip office phone system and some mobiles for my team. They came back with a good price and and even better customer service. Since that date if I have had any problems I can contact them round the clock and they sort it quickly.

2023年9月15日
自発的なレビュー
Arc Comms ロゴ

Arc Comms からの回答

Hi Andy, Thanks for the great review! It's lovely to hear you have been happy with our service! Many thanks!

5つ星のうち5の評価

Receiving excellent customer services…

Receiving excellent customer services gets rarer these days but this is what I received from Arc Mobiles recently.
Their communication is responsive and attentive, every query answered. This together with the after sales support means I would highly recommend this company when supplying mobile solutions.

2023年7月12日
自発的なレビュー
Arc Comms ロゴ

Arc Comms からの回答

Dear Haidee, Thank you for the lovely review of our service! If you have any future queries or need any advice or support, we are always happy to help!

5つ星のうち5の評価

Personal service with great attention…

Personal service with great attention to detail. Really go out of their way to look after my business. Lee and David have been especially helpful. Thankyou!

2023年7月11日
自発的なレビュー
Arc Comms ロゴ

Arc Comms からの回答

Thank you for sharing your experience with our customer service team! If you need any future support or assistance please don't hesitate to get in touch!

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