Our dog chewed two clips and a strap on our daughter-in-lawâs baby carrier. I reached out to the company and they helped me with a repair plan in our hometown. Diana from Artipoppe consistently respon... ãã£ãšèŠã
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Our dog chewed two clips and a strap on our daughter-in-lawâs baby carrier. I reached out to the company and they helped me with a repair plan in our hometown. Diana from Artipoppe consistently respon... ãã£ãšèŠã
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The customer service is incredibly responsive. Given the price point, some people may think that this should be a given, but I have seen many cases where that simply is not true. I would like to give... ãã£ãšèŠã
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This is truly the best company I have dealt with from abroad. The customer services team are so quick to help and advise you. The speed of the delivery was unbelievably fast and I am over the moon wit... ãã£ãšèŠã
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Update after response: just to clarify. No discount or support was suggested when we reached out. But after this review then you offered discount ;) classic ;) as stated we had expected some help... ãã£ãšèŠã
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Artipoppe, leading motherhood into an era of consciousness, freedom and elegance worldwide. www.artipoppe.com
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Stylisch, aber das warâs auch schon. Habe als dreifache Mutter schon etliche Tragen in Verwendung gehabt, leider noch nie so viel Geld fÃŒr ein so schlechtes Produkt bezahlt. Bitte nicht von den Celebs-und Influencerbildern beeinflussen lassen. Diese Trage hat meinen RÃŒcken ruiniert!!
Terrible customer service. Women was extremely rude and full of herself. It was really weird being spoken down on when you just spent thousands of dollars on some baby carriers. I cancelled my order.
I believe this company deserves a real thumbs up. I bought a baby carrier few months ago and I use it almost every day. I spend a lot of time alone with the baby and that allows me to get the house in order and sometimes put him to sleep when he is fussy. It's super comfortable, but I guess that is different for everyone, we all come in different shapes. Also the customer service has been wonderful and very efficient. I pre ordered the one in black and while I was waiting for it to be in stock, I really started to like the one in leopard print. Got the e-mail about my carrier being prepared to be shipped, sent them a message whether it would be possible to switch to the one in animal print and it all went smoothly. Got it very quickly, packed well, came in a beautiful box (if only I could afford another one, I would give it to my best friend, because that box is sooo amazing).
I like to invest in quality things and this carrier is exactly that. For someone who worked in fashion industry, the price totally make sense, I know how much that kind of piece of fabric and hardware costs, plus it is made in Lithuania, which is not so cheap. And I believe it is still a quite small company that strives for quality in all so their expenses are high, despite all the celebrity promo about the product.
What I wanted to say is that I love it and it's a piece to keep or pass on, because it will last.
I bought an artipoppe carrier second hand, so I have no experience with the company itself/their customer service etc. but what I can say is that their carriers are so over rated, and over priced. Everyone talks about them being so comfortable, soft, the best out there!
I have been wearing mine for 2 weeks, and everyday I am a little bit sorer. This morning I looked in the shower to find my hip bones are bruised. I wear it the right way, Iâve watched videos on how to correctly wear a baby carrier, my baby is close enough to kiss - Iâm doing it all right. But Iâm sore, tender and bruised. I honestly feel like people must be having the same experiences as me but they put up with it for âlooksâ
The item itself I would describe as 'ok' - it looks good but not particularly practical (i.e. can only use it for a maximum of 15 minutes for outward facing). It is very expensive but I wanted to try it so thought I would order. The biggest issue with this Company is that you can't easily return - the website suggests you used Fedex (no link as to how) and then I was quoted over £100 to return the product by Fedex - a third of the cost of the item! Absolutely outrageous. I am awaiting a response from Artipoppe customer service to assist with my return but based on other reviews, I can't see this being a straight forward process which is unacceptable in this day and age.
Customer service is very unreasonable. They will not do the right thing for a loyal customer (even though we have a large network of friends) to correct a mistake. Very strict with their policy to the point of being annoying. Because of this I will never shop with them again and will continue to tell everyone itâs not a company you want to do business with. Plenty of other brands out there that care about customer experience.
Edit: Because it was so difficult to return, I have decided to keep it and am really enjoying it. The strap seems to be more comfortable for me than my husband but generally weâre very happy. Artipoppe have very kind and professional customer service, particularly towards people like me who gave them a bit of a hard time.
** I wanted an Artipoppe sling because I believed it was the best and it might be. But straight after ordering, I realised that itâs an expense I canât spare so I thought Iâd get a different one second hand. It also took ages to get to me and I need one straight away. When I received it, I wasnât best pleased with it anyway - it didnât look like a £300 item. For something so expensive, I would expect a free return, as it is a consumer right to change my mind. But I used a link sent to me by Artipoppe for a âcheapâ FedEx return of £18. I was sent 9 pages to print (not ideal for a mum with no printer who doesnât go to work) and I have to go an hour away to a FedEx location. The saga continuesâŠ
I regret buying it and feel like Iâve been taken advantage of in the very difficult early stages of motherhood.
Artipoppe is the easiest carrier we've used to date and feels really comfortable when wearing. The only element I feel is missing is the ability to have your baby forward facing so they can see the world.
That being said, we're happy with the purchase.
Zeer snelle verzending, woensdag besteld en donderdag in huis. Prachtige draagzak, mijn zoontje en ik zijn er heel blij mee
Virkelig god service. ð Bestiller fÞrst en vikle pÃ¥ hjemmesiden (sÞndag) og betaler 154 kr i fragt, dagen efter bestiller jeg sÃ¥ en ringslynge. Kort efter fÃ¥r jeg mail om at mine vare er afsendt. Jeg fÃ¥r ogsÃ¥ en besked fra PayPal om at jeg har en tilbagebetaling pÃ¥ mine fragt udgifter, fordi prisen pÃ¥ varerne tilsammen udlÞser frifragt. Dagen efter modtager jeg mine varer. Virkelig lÊkker kvalitet. Handler gerne pÃ¥ siden igen, og kan kun anbefale andre at gÞre det samme
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