Everything explained clearly by a very knowledgeable lady(Donna)Very detailed hearing test and many questions answered very promptly...totally flawless from start to finish...highly recommended.
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Donna treated us with kindness and a lot of patience. We felt no pressure and made the right decision for us. Everything was carefully explained including going through the hearing test with gr... もっと見る
企業が回答しました
An appointment for microsuction to remove ear wax was followed the next day with a hearing test. Both times the Hidden Hearing staff were very helpful and informative. The receptionist managed to get... もっと見る
Laura was very good and very helpful with my mother who has dementia. Unfortunately my mother only has partial hearing in one of her ears and no hearing in her right ear. The left ear was full of wa... もっと見る
4.9
優良
180件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
この企業を閲覧した人は、以下の企業も閲覧しています。
Calum was very pleasant and carried out…
Calum was very pleasant and carried out the hearing test very professionally.
2024年10月14日
Hearing aids
Hidden hearing my home appointment went perfectly well Laura my audiologist took time to explain everything and tested my hearing, checked my hearing aids and replaced my battery in one of my hearing aids as it’s a rechargeable unit I use to charge my hearing aids very happy with everything
2024年10月11日
Bethany was amazing with Neil
Bethany was amazing with Neil, she also taught me a lot i didn't know.
2024年9月24日
Satisfied customer.
Everything was so helpful and explained very well satisfied enough to feel better.
2024年9月24日
From the moment I walked in I was put…professional and caring
From the moment I walked in I was put at ease.Receptionist was friendly and professional.Teresa was a fantastic person and audiologist.She was completely professional,but not only that ,she was fantastic to talk to and the appointment never felt hurried.
2024年9月11日
自発的なレビュー
A friendly technician who explained…
A friendly technician who explained exactly what was going to happen. and put me at my ease. Thorough test
2024年8月30日
Callum at Hidden Hearing was great!
Callum at Hidden Hearing Aberdeen was fabulous! He took his time and explained everything as he gave me a very thorough exam. He was very knowledgeable and gave me several very helpful suggestions. The best audiologist appointment I have had. I will be going back to Hidden Hearing for all my hearing aid needs.
2024年8月26日
自発的なレビュー
Friendly welcome.
Friendly welcome, professional in all aspects of appointment hearing test was very interesting with new camera to look inside the ears. Very happy overall.
2024年8月10日
Very friendly member of staff and efficient.
Second time I have had my hearing tested by same employee.
2024年8月3日
Fantastic service from the minute I walked through the door
The best experience I have had from start to finish any where I have been to in the UK.Over the decades and between London and Aberdeen I have been to hospitals, Gp s surgeries etc to have my ears looked at and the wax removed, no one has been more thorough and shown as much care as Teresa. She even arranged an aftercare appointment to make sure everything is ok- she s a first class amazing professional!!! A really great experience as she talked through what she was going to do and what to expect. I was then shown the before and after of my inner ear- a first for me. I m really impressed with the service. A shout out to the lovely lady manning the front office- amazing approachable and friendly.
2024年7月28日
Lady was very clear about the science &…
Lady was very clear about the science & explained all to my wife & I.
Very useful to have this carried out at our home too.
Gave very good advice & alos comfort that my hearing is at a good standard still
2024年7月17日
Laura was very good and very helpful…
Laura was very good and very helpful with my mother who has dementia. Unfortunately my mother only has partial hearing in one of her ears and no hearing in her right ear. The left ear was full of wax which Laura was unable to help with other than advise us to request another appointment for wax removal therefore only four stars.
2024年6月28日
A professional team.
The professionalism of the team in Aberdeen was outstanding. However I do have reservations about the overall administration. Shortly after my visit I received a reminder that I have an appointment soon. That appointment is in June 2025.
2024年6月25日
Lovely lady in charge !!
Lovely lady in charge !!
I had total confidence in her from first phone call !
Will certainly be passing on the good news about your branch in Forbes Clinic, Peterhead !!
Margaret Hutchison.
2024年6月11日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
Disappointed
2024年5月25日
Audika - Aberdeen からの回答
Good afternoon, Mr Madigan,
Thank you for your review. We are sorry to hear you are disappointed.
A member of our team will contact you to discuss. If we are unable to contact you today please contact our customer services team at your convenience on 01622 775191 / 0800 740 8796.
Please do leave us a message if we cannot get to the phone straight away and we will call you back. If you prefer to email, you can contact us on contact@hiddenhearing.co.uk
Kind Regards
Customer Services - Hidden Hearing Ltd
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