Audika - High Wycombe レビュー 

82
•
TrustScore 5段階評価の4.5

4.6

5 Castle Street, HP13 6RZ High Wycombe, Buckinghamshire, GB

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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I had my first ever micro suction today to remove ear wax in both ears. I’m quite a nervous person about any medical procedures. Luckily I had Roopa samani who was very tentative and calming. I feel s... もっと見る

5つ星のうち4の評価

I was a little annoyed to have an email and a text and a phone call reminding me of my appointment but I appreciate there are probably a lot of no shows. I was pleased that my hearing was reasonable f... もっと見る

5つ星のうち5の評価

Even though I was late for appointment due to traffic, I was greeted in a friendly way and offered, coffee. I had been having problems fitting new pro wax and caps every few weeks and it was explaine... もっと見る

5つ星のうち5の評価

Brilliant service from Hidden Hearing High Wycombe. The staff there were polite, professional and incredibly supportive. Despite having to come back a second time due to one of my ears being very stub... もっと見る

企業が回答しました



連絡先

  • 5 Castle Street, HP13 6RZ, High Wycombe, Buckinghamshire, 英国

  • 01494 838670

4.6

優良

TrustScore 5段階評価の4.5

82件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.6

すべてのレビュー

(82)

過去12か月のレビュー数: 6,004件

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5つ星のうち5の評価

Have been having my hearing looked…

Have been having my hearing looked after by Hidden Hearing for last 10years, best thing I ever did !! The audiologists are very good, excellent care.......

2025年2月26日
自発的なレビュー
Audika - High Wycombe ロゴ

Audika - High Wycombe からの回答

Wow! Thank you! It's been our pleasure to support you over the last 10 years.

We hope you continue to enjoy the excellent care and service from the team in High Wycombe and of course, if we can do anything to help you before your next appointment, please do let us know.

Kind Regards,

Customer Services
0800 740 8796 / 01622 775191
contact@hiddenhearing.co.uk

5つ星のうち5の評価

Great service with positivity and reassurance

Brilliant service from Hidden Hearing High Wycombe. The staff there were polite, professional and incredibly supportive. Despite having to come back a second time due to one of my ears being very stubborn, they were always positive and reassuring that my case could be resolved. Special thanks go to Bronwyn and Cherelle in particular who were superb all throughout. Thank you!

2025年3月4日
自発的なレビュー
Audika - High Wycombe ロゴ

Audika - High Wycombe からの回答

Thank you for your lovely review of our High Wycombe team. We don't tend to give up when the going gets tough so we are pleased you experienced our positive, professional and reassuring nature first hand.

If we can help with anything further, please do let us know.

Kind Regards,

Customer Services
0800 740 8796 / 01622 775191
contact@hiddenhearing.co.uk

5つ星のうち5の評価

Wonderful experience ever!

Absolutely amazing service, staff are very welcoming and friendly, staff are understandable and it makes it easier to communicate confidently as it took me a while booking a date convenient for me after a few cancellations. I highly recommend Hidden Hearing to all my friends and family after my visit on Tuesday. Thanks 😊

2025年2月26日
5つ星のうち5の評価

Very professional review of my hearing…

Very professional review of my hearing situation. All aspects explained fully.
Features and benefits of hearing aid options explained, with no hard selling.
Follow up appointment already set up for review of hearing aid settings and to ensure the device is working at it’s best for my needs.

2025年1月30日
5つ星のうち3の評価

No annual service due to 'some' ear…

No annual service due to 'some' ear wax. It is a pity your colleagues could not deal with this on the spot. There seem to be kits available even for amateurs

2025年1月23日
Audika - High Wycombe ロゴ

Audika - High Wycombe からの回答

Good afternoon
Thank you for your 3 -Star review. We are sorry to hear that we were unable to complete your annual appointment due to the presence of wax. I can see you have been advised that we have a separate team who provide wax removal. However, we are open to all feedback, your comments will be forwarded to our management team.
If you would like to arrange an appointment for wax removal with us, please contact our team on 0800 7316 498 or if you wish to discuss further our customer services team on 0800 740 8796 who will be happy to help.
Kind Regards
Customer Services - Hidden Hearing Ltd

5つ星のうち5の評価

Wonderful service

I’ve used HH a few times now due to continuous earwax issues over the years. Bronwyn and Cherelle (High Wycombe branch) were very professional and everything was explained clearly. The procedure was quick and painless.
Highly recommended!

2024年12月9日
自発的なレビュー
5つ星のうち5の評価

2 Happy PeopleMy wife and I were greeted very warmly…

My wife and I were greeted very warmly and looked after by Bronwyn?the lovely receptionist who was first class.
We met Joe for rhe first time..who was so pleasant and kept us fully informed about what he was doing during the tests and why.I have had quite a few tests now and Joe was the first to show diagrams
and fully explain what and how deafness occurs.So a really satisfying and pleasant visit.

2024年10月25日
5つ星のうち5の評価

Excellent service

Excellent service, a professional approach with a willingness to carefully explain and answer questions by Yassin Ali (MSHAA) made my visit very worthwhile in the purchase of hearing aids.

2024年7月5日
自発的なレビュー
5つ星のうち5の評価

A great service start to finish

Reception was good. Coffee and a biscuit offered. Appointment was on time. Very thorough and very professional, knowledgeable about the product too which always helps with the confidence in their suggestions for improvements to my hearing aid experience.

2024年7月12日
自発的なレビュー
5つ星のうち5の評価

Alex is a very competent person who…

Alex is a very competent person who speaks very clearly and logically. He gave me tests which challenged me more than in the past especially bringing in outside noise. I was convinced that he had diagnosed my deteriorating hearing condition very well and was motivated to buy the latest hearing aids. Not only that, but he is prepared to follow up their installation in the future. I welcome the continuity of having Alex involved with my hearing

2024年4月13日

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