I reached out to Autonomous about replacement parts for my ErgoChair Pro, which was already outside its warranty period. Ashley was incredibly helpful, friendly, and transparent throughout the e... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
I reached out to Autonomous about replacement parts for my ErgoChair Pro, which was already outside its warranty period. Ashley was incredibly helpful, friendly, and transparent throughout the e... もっと見る
企業が回答しました
Kind of disappointed, I ordered a chassis 2 months ago and they keep delaying even though they promised every week for the last 3 weeks it would ship by the end of the week. Originally I wait... もっと見る
企業が回答しました
Have purchased quite a few desks and chairs from these guys. Always been happy with the product. Had a controller cable get ripped out accidentally. Contacted them and had a replacement on the way the... もっと見る
企業が回答しました
The Autonomous Core desk and chair set has been a great addition to my home office. The desk feels solid and stable even at full height, and the electric adjustment is smooth and quiet — no jarrin... もっと見る
企業が回答しました
The Everything Store for WFH ✨Best prices on a wide selection of high quality products. 🎉Log-in to access the best prices today! We build products for you to #worksmarter. Join the movement. #iamAutonomous #beAutonomous #autonomousdotai. Autonomous engineers stuff that frees you up to be adventurous. Let life take centre stage - go on impromptu getaways, take in the sights and see the world around you. For the world to truly be at your fingertips, you need the right tools.
310 Nevada St, 92373, Redlands, 米国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 70%に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Arrived so quickly and was very straightforward in terms of assembly. This is the second chair purchased; the first broke after four years of daily use. It might even be repairable.

Autonomous Inc からの回答
Absolutely the most comfortable chair I’ve ever bought. I sit in it for 8 to 10 hours a day.

Autonomous Inc からの回答
I really appreciated Alice’s patience and thoroughness. She carefully gathered all the details needed and worked toward a solution to my problem.

Autonomous Inc からの回答
I did a lot of research before buying the proper chair for my home work environment. Comparing many chairs of price points, quality, guarantees, and of course fit ability. Autonomous had a lot of good information on their website to help make a conscious choice. I did compare other chairs external to Autonomous as well. I chose the Ego Chair Ultra 2.

Autonomous Inc からの回答
The table arrived damaged from the factory because the damaged wood had been painted after the damage.

Autonomous Inc からの回答

Autonomous Inc からの回答
I had insanely quick shipping and overall the chair is a very comfortable chair!

Autonomous Inc からの回答
Extremely easy setup and the table itself is high quality. Only complaint is that the single motor setup is noisy compared to my older Autonomous desk with more powerful motor.

Autonomous Inc からの回答

Autonomous Inc からの回答
Easy to buy.
The chair is perfect for my long remote work hours. A colleague of my recommended it to me

Autonomous Inc からの回答
Surprisingly fast shipping and an extremely solid product. I have worked with many standing desks but never had one for my own personal desk and I believe I made a great decision going with Autonomous. From my experince 2 legged standing desks will always wobble at my personal standing height and taller but it is so much less than I have experienced in the past here, I was prepared for that to just be a con I just have to live with but this is much more solid than I could have anticipated, it isn't perfectly wobble-less but I don't think that is physically possible at my relatively high standing height. If I had any complaints it would be that I wish they still offered the dark grey top with the black legs and that I think the cable management should go the full length of the table top or at least most of it and maybe focus less on AI and maybe offer a 4 leg option with this build quality, but as it stands everything works as I expected or better and I am very happy with Autonomous.

Autonomous Inc からの回答
Products are great and when you do need support, the process was fast and easy to deal with.

Autonomous Inc からの回答
Everything went well, but there was some confusion with shipping and delays likely caused by their majority AI system. I still received the product in great condition, just a week after the expected delivery.
I will say, the AI stuff was quick to respond and resolve, but it called me by my wrong name, which I thought was funny.

Autonomous Inc からの回答
I think the customer service and response time was good. My problem was with the chair itself. For the price I thought it would be more comfortable then it was. This is my opinion of course, but the seat is just not it. I went with the foam option instead of the mesh, maybe the mesh is different. It's hard and causes a lot of uncomfortably, constantly moving around trying to get comfortable.

Autonomous Inc からの回答

Autonomous Inc からの回答
We purchased three desks from this company and are very pleased with them. Recently, however, one of the desks stopped adjusting its height, becoming stuck at a level that was unsuitable for my son's studies. I contacted customer support and received an immediate response offering a solution; unfortunately, it did not work. They then sent me a new control unit and provided instructions on how to reset the system, but that didn't help either. The support team continued to investigate the issue, eventually sending me a new set of instructions—and this time, it worked! The desk is now adjusting its height again. Thank you for resolving the problem, as well as for your patience and prompt responses.

Autonomous Inc からの回答
I received great customer service today! My customer service rep was very nice, responsive, knowledgeable, and provided me with a lot guidance. I can tell that this person was very caring!

Autonomous Inc からの回答
I was helped out by Ashley who was awesome. Understood my concerns and the processes I had already gone through and didn't ask me to redo them. Handled everything firsthand with little delay. 10/10

Autonomous Inc からの回答
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プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
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