Autonomous Inc レビュー 

2,917
•
TrustScore 5段階評価の4.5

4.5

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I reached out to Autonomous about replacement parts for my ErgoChair Pro, which was already outside its warranty period. Ashley was incredibly helpful, friendly, and transparent throughout the e... もっと見る

企業が回答しました

5つ星のうち2の評価

Kind of disappointed, I ordered a chassis 2 months ago and they keep delaying even though they promised every week for the last 3 weeks it would ship by the end of the week. Originally I wait... もっと見る

企業が回答しました

5つ星のうち5の評価

Have purchased quite a few desks and chairs from these guys. Always been happy with the product. Had a controller cable get ripped out accidentally. Contacted them and had a replacement on the way the... もっと見る

企業が回答しました

5つ星のうち5の評価

The Autonomous Core desk and chair set has been a great addition to my home office. The desk feels solid and stable even at full height, and the electric adjustment is smooth and quiet — no jarrin... もっと見る

企業が回答しました

企業情報

  1. オフィス機器提供業者

当該企業による記述

The Everything Store for WFH ✨Best prices on a wide selection of high quality products. 🎉Log-in to access the best prices today! We build products for you to #worksmarter. Join the movement. #iamAutonomous #beAutonomous #autonomousdotai. Autonomous engineers stuff that frees you up to be adventurous. Let life take centre stage - go on impromptu getaways, take in the sights and see the world around you. For the world to truly be at your fingertips, you need the right tools.


連絡先

4.5

優良

TrustScore 5段階評価の4.5

2917件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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ネガティブなレビューの 70%に回答しています

通常1週間以内に回答

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レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.5

すべてのレビュー

(2,917)

過去12か月のレビュー数: 345件

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5つ星のうち5の評価

Arrived so quickly and was very…

Arrived so quickly and was very straightforward in terms of assembly. This is the second chair purchased; the first broke after four years of daily use. It might even be repairable.

2026年4月7日
Autonomous Inc ロゴ

Autonomous Inc からの回答

We’re thrilled to hear your second chair arrived quickly and that assembly was a breeze.

Regarding your first chair, it’s great to hear it served you well for four years! If you’d like to explore repair options, feel free to reach out to us. We'd be happy to see if we can identify the parts needed.

Enjoy your new workspace!

5つ星のうち5の評価

Absolutely the most comfortable chair…

Absolutely the most comfortable chair I’ve ever bought. I sit in it for 8 to 10 hours a day.

2026年3月28日
Autonomous Inc ロゴ

Autonomous Inc からの回答

Thank you for the amazing feedback! We’re thrilled that Autonomous chair provides the comfort you need for those long workdays.

Stay productive and enjoy your workspace!

5つ星のうち5の評価

This thing is amazing!!

This thing is amazing!!

2026年3月23日
Autonomous Inc ロゴ

Autonomous Inc からの回答

A big thank you from Autonomous! Hearing that you’re loving your new setup is the best reward we could ask for.

We’re glad to be a part of your productivity. Enjoy the comfort!

5つ星のうち5の評価

I really appreciated Alice’s patience…

I really appreciated Alice’s patience and thoroughness. She carefully gathered all the details needed and worked toward a solution to my problem.

2026年3月22日
Autonomous Inc ロゴ

Autonomous Inc からの回答

We’re glad to hear that Alice was able to assist you with the patience and thoroughness you deserve.

Thank you once again for being a part of the Autonomous community. Enjoy your workspace!

5つ星のうち5の評価

Research Options Before Buying

I did a lot of research before buying the proper chair for my home work environment. Comparing many chairs of price points, quality, guarantees, and of course fit ability. Autonomous had a lot of good information on their website to help make a conscious choice. I did compare other chairs external to Autonomous as well. I chose the Ego Chair Ultra 2.

2026年2月25日
Autonomous Inc ロゴ

Autonomous Inc からの回答

Thank you for sharing your journey with us! We truly appreciate the time and research you invested in finding the perfect fit for your home workspace.

Welcome to the Autonomous family, and enjoy your new chair!

5つ星のうち1の評価

The table arrived damaged from the…

The table arrived damaged from the factory because the damaged wood had been painted after the damage.

2026年3月22日
Autonomous Inc ロゴ

Autonomous Inc からの回答

We sincerely apologize for the experience you’ve had with the damaged table. Our support team is currently working on this for you.

We are committed to making this right and will ensure you are best supported via email. Thank you for your patience!

5つ星のうち4の評価

Nice product

Nice product, well packaged & delivered. I'm a happy customer.

2026年3月25日
Autonomous Inc ロゴ

Autonomous Inc からの回答

Thank you for the lovely review! We’re glad to hear that you’re happy with your new product and that everything arrived safely.

Your support means a lot to us. Enjoy your new workspace, and we’re here if you need anything else!

5つ星のうち5の評価

Very Comfortable Chair

I had insanely quick shipping and overall the chair is a very comfortable chair!

2026年3月28日
Autonomous Inc ロゴ

Autonomous Inc からの回答

Appreciate your fantastic review. We’re thrilled that your chair arrived quickly.

Enjoy your upgraded setup and thank you for choosing Autonomous!

5つ星のうち5の評価

Extremely easy setup and the table…

Extremely easy setup and the table itself is high quality. Only complaint is that the single motor setup is noisy compared to my older Autonomous desk with more powerful motor.

2026年3月22日
Autonomous Inc ロゴ

Autonomous Inc からの回答

Thank you for being a loyal customer! We’re glad the setup was easy, though we hear you on the motor noise.

We've shared your feedback with our product team to improve future designs. If the sound seems louder than expected, please reach out so we can double-check it for you.

5つ星のうち5の評価

quick easy successful

2026年3月27日
自発的なレビュー
Autonomous Inc ロゴ

Autonomous Inc からの回答

Love the efficiency! We’re thrilled that your experience was quick and easy.

Thank you for the support and have a nice day!

5つ星のうち5の評価

Ashley in customer service was very…

Ashley in customer service was very helpful.

2026年3月27日
自発的なレビュー
Autonomous Inc ロゴ

Autonomous Inc からの回答

Thank you for the shout-out! We’re thrilled that Ashley was able to assist you, and will pass along your kind words to them.

Your feedback truly means a lot to our team!

5つ星のうち5の評価

Amazing chair

Easy to buy.
The chair is perfect for my long remote work hours. A colleague of my recommended it to me

2026年3月23日
Autonomous Inc ロゴ

Autonomous Inc からの回答

Nothing beats a recommendation from a colleague! 🤝 We’re thrilled the chair is making those long work hours more comfortable for you.

Thank you for trusting us and big thanks to your friend for the shout-out!

5つ星のうち5の評価

The most solid 2 leg standing desk I have ever worked with

Surprisingly fast shipping and an extremely solid product. I have worked with many standing desks but never had one for my own personal desk and I believe I made a great decision going with Autonomous. From my experince 2 legged standing desks will always wobble at my personal standing height and taller but it is so much less than I have experienced in the past here, I was prepared for that to just be a con I just have to live with but this is much more solid than I could have anticipated, it isn't perfectly wobble-less but I don't think that is physically possible at my relatively high standing height. If I had any complaints it would be that I wish they still offered the dark grey top with the black legs and that I think the cable management should go the full length of the table top or at least most of it and maybe focus less on AI and maybe offer a 4 leg option with this build quality, but as it stands everything works as I expected or better and I am very happy with Autonomous.

2026年3月21日
Autonomous Inc ロゴ

Autonomous Inc からの回答

We appreciate your review! Your feedback is incredibly valuable, and we’ve shared these insights with our team for future improvements.

Thanks for your technical perspective and for choosing Autonomous for your setup!

5つ星のうち5の評価

Products are great and when you do need…

Products are great and when you do need support, the process was fast and easy to deal with.

2026年3月26日
自発的なレビュー
Autonomous Inc ロゴ

Autonomous Inc からの回答

Quality products and seamless support are exactly what we aim for! We’re so glad to hear the process was easy for you.

Thank you for being part of the Autonomous community!

5つ星のうち4の評価

Everything went well

Everything went well, but there was some confusion with shipping and delays likely caused by their majority AI system. I still received the product in great condition, just a week after the expected delivery.

I will say, the AI stuff was quick to respond and resolve, but it called me by my wrong name, which I thought was funny.

2026年3月26日
Autonomous Inc ロゴ

Autonomous Inc からの回答

Glad the product arrived in great condition! We’re sorry for the delay and that our AI gave you a new nickname.

We're constantly working to improve our systems, so your experience helps us a lot. Thanks for your kind understanding and patience!

5つ星のうち3の評価

Customer service good, chair ehh not so much.

I think the customer service and response time was good. My problem was with the chair itself. For the price I thought it would be more comfortable then it was. This is my opinion of course, but the seat is just not it. I went with the foam option instead of the mesh, maybe the mesh is different. It's hard and causes a lot of uncomfortably, constantly moving around trying to get comfortable.

2026年3月26日
Autonomous Inc ロゴ

Autonomous Inc からの回答

It's great to heat that our support team met your expectations, we’re sorry the seat feels firmer than anticipated.

New foam often requires a short 'break-in' period to soften and contour to your posture. We’re glad we could provide a mutal solution while you adjust to the new setup.

Your comfort is our priority, and we’re always here if you need further assistance!

5つ星のうち5の評価

Quick delivery and product as expected

Quick delivery and product as expected

2026年3月25日
Autonomous Inc ロゴ

Autonomous Inc からの回答

We’re thrilled to hear that your order arrived quickly and met your expectations perfectly.

Hope you enjoy your new setup and have a wonderful day!

5つ星のうち5の評価

Solved problem

We purchased three desks from this company and are very pleased with them. Recently, however, one of the desks stopped adjusting its height, becoming stuck at a level that was unsuitable for my son's studies. I contacted customer support and received an immediate response offering a solution; unfortunately, it did not work. They then sent me a new control unit and provided instructions on how to reset the system, but that didn't help either. The support team continued to investigate the issue, eventually sending me a new set of instructions—and this time, it worked! The desk is now adjusting its height again. Thank you for resolving the problem, as well as for your patience and prompt responses.

2026年3月24日
Autonomous Inc ロゴ

Autonomous Inc からの回答

Thank you for sharing such a detailed journey! We’re glad that our support team stayed with you until the desk was fully back in action.

Solving tough issues takes teamwork, and we also appreciate your effort through every step. If you need anything else, we’re always here!

5つ星のうち5の評価

I received great customer service…

I received great customer service today! My customer service rep was very nice, responsive, knowledgeable, and provided me with a lot guidance. I can tell that this person was very caring!

2026年3月23日
自発的なレビュー
Autonomous Inc ロゴ

Autonomous Inc からの回答

Thank you for the wonderful shout-out! Our team strives to be more than just responsive, and we truly care about providing the right guidance for every setup.

We’re glad we could help, and we hope you have a wonderful day ahead!

5つ星のうち5の評価

Ashley is a fantastic support agent

I was helped out by Ashley who was awesome. Understood my concerns and the processes I had already gone through and didn't ask me to redo them. Handled everything firsthand with little delay. 10/10

2026年3月23日
自発的なレビュー
Autonomous Inc ロゴ

Autonomous Inc からの回答

A huge thank you for the 10/10! We’re happy that Ashley could provide such a seamless experience for you.

They'll be thrilled to know their help made a difference. Enjoy your setup!

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