Autoplicity レビュー 1,571

I ordered tires, when they came they were stamped 10 years ago.

Ordered a rim with 2 day delivery, didn’t receive it after a week so asked for an update and they stated it would be delivered on that Friday and did not provide a tracking number. No communication from them I had to reach out and ask for an update just for them to tell me it was never shipped, and wasn't in stock. Terrible customer service, and false advertising.

I tried to call numerous times to cancel my order which went unanswered no matter what time of day you call. I did a chat with someone & he communicated he cancelled the order for me 1 week ago. Order was delivered yesterday & I am trying to return it. Cannot speak with anyone, sent email /no response.

I contacted Autoplicity on 12.20.2025 for a warranty refund. Haven't heard back since then. I've contacted them (via email) several times since then. Silence. I'm very unhappy with them.

Dishonest seller, purchased a faucet on Amazon, the color didn't work, so I returned it, unused, and in original package. I paid $627.93, they refunded just $386.83. No notes, no feedback. Do not recommend.

The Scepter 14 gallon diesel fuel caddy has an electric pump and hose. The day after receiving it I filled it with fuel and tried to use the pump. The pump made an operating noise but didn't move any fuel. Contacted Autoplicity's customer service through e-mail asking to return it as I could see it was a subpar design etc. They responded and asked for details about the fuel caddy. I sent more info and that's when they disappeared from responding. Never heard from them, called, they found my emails, said they didn't come through. Told me they would have an answer regarding return in 24 hours. Never heard again. Called again, said they're awaiting a return authorization from their warehouse. I did this circle with them multiple times with the same answer from them. They're not going to take it back or refund me. I even tried Scepter, the manufacture to warranty the pump motor. They didn't return my message either.
Really bad overall, I would suggest staying clear of them and any Scepter product.

Website shows 10 in stock but when ordered get notice the next day it was canceled. No stock available. Tried calling with absolutely no help.

DON'T WASTE YOUR TIME WITH THIS COMPANY.

Found 2 Rear Tractor tires $200 EACH BELOW MARKET PRICE WITH FREE SHIPPING,, lol, If it sounds like a scam,, then maybe it is ? Read other reviews,, going to find some other merchant!

I bought from this company on Amazon, the description said two rubber bands, but I only received one. They said it was a mistake, but they never sent the second one. Please don't buy from them; they use deceptive advertising.

Ordered 2 tires from autoplicity on Amazon for approx $187., received 1 tire. When contacted seller they claimed the ad was a mistake and that price was for 1 tire. Even though autoplicity sells same 1 tire on Amazon for $134, so they lied about price of 1 tire. Want me to return 1 tire for refund, I suggested they just send me balance they overcharged for price of 1 tire, no they want me to send 1 tire back, I do not trust them to send me any refund. DO NOT BUY ANYTHING FROM THESE SCAMMERS

The worst company to deal with when they send you the wrong product. It was like I was reporting to The FBI or CIA on how much information & pictures I needed to send with no resolve. They have you send pictures of the box & the inside of the box & every angle of the part. If they even respond to that in the same month, they say return it & we might accept it.

AVOID THIS SELLER! Google their reviews both on and off Amazon! First, delivery took WAY longer than quoted and had to come on a semi truck, which was not in desc. (trolling motor). Main issue was that Amazon confirmed Autoplicity CHANGED THE PRODUCT DESCRIPTION AFTER MY PURCHASE that the motor was "freshwater" use only. I wouldn't have spent $3k on the motor if that had been in original desc. Customer service seems like non-English speakers using AI to reply to concerns (unhelpful).

I purchsed a Bosch 12v AGM battery from Autoplicity through Amazon for free delivery. Date shipped was May 19,2025. I installed in my Chevy Silverado then. Come November 2025 the CCA dropped to half of the 700 rating. Autoplicity was contacted and they instructed me to return it to Arizona at my expense which was $160 plus a $20 UPS pickup charge. Two days later UPS threatned to destroy the battery unless I picked it up. I had to wait for a "qualified" hazordus control peron at UPS to retrieve it as only such employees trained can touch a carton packed battery.UPS said I could not ship the battery, only certified trained by UPS commercial accounts can ship. So, I contacted Amazon and they have a policy that the Autoplicity was responsible for retrun shipping. So now Autoplicity.com complies with Amazon requirements and lets me know they are sending a shipping label. They knew all along it was their responsibility but conned me into beleiving I had to pay. CSR's even stopped responding to my emails until I contacted Amazon. Then they sent me a FedEx prepaid label and it now has arrived at their Glendale, Arizona facility. My refund was given for the full amount today 01/13/2025.

Ordered from Boatplicity, they sent me wrong brand part that did not fit. Removed part from package and was going to use, except it was to big. Also I paid for 2 day shipping and only received FedEx ground. Complained and still waiting for refund.(Been a week) Sent pics of wrong size( u bolt tie kit) on the axle and package that was clearly labeled to fit my axle size. Got this email from Autoplicity Thank you for contacting Autoplicity.com Customer Service. Your request to return your order has been approved for the following item(s):

1 ✕ Dexter Marine Products 81175 Axle Tie Plate Kit 1.9in Dia

You will find your return shipping label attached to this email. Please note that you must drop the return shipment off within 5 business days of authorization. If the return shipment is dropped off after 5 days have passed we reserve the right to deny the return.

Before sending your return, there are a few important things to note:

◯ Product must be returned in new condition with all original packaging, manuals, parts, etc. If the product appears to have been installed, or it appears as though someone has attempted to install it, your return will be denied.
◯ Item must not have been test fit on vehicle.
◯ Item must be in the same condition as it was when delivered.
◯ Your return must be adequately packaged for safe shipment and your return shipping label must be applied on the outside of the box and be legible.

If any of the above conditions are not met, your return may be denied. Based upon the return, you may be subject to a restocking fee and round trip return being witheld.

Thank you again for contacting Autoplicity.com. If we can be of any further assistance regarding this matter please do not hesitate to

Can't find this in Boatplicity return policy.It seams like they added it for me since I sent pics of u bolts being almost a 1/4" wider than the axle on my trailer.. And I removed from impossible plastic pkg to open without damage and checked for fit since pkg was labeled for axle I have.So I will not send back, since I know they will refuse and I will have to pay shipping again which cost more than the item originally. Bait and switch company. Live and Learn. Never again!

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i bought an item from them which....seemingly must have had a small amount of damage before i got it (there was none that i noticed) however upon using it (it was a boat oar), within 20 minutes it snapped nearly in half mid-row. it was around $64...and after "Return shipping" and "restocking fee's" for this damaged item...i got $0.70 returned to me. do not buy from them!

If I could give them no stars I would but they only gave me a chance to give them one this is the worst company I ever ordered a product online they put they sold me four tires then only sent me one and said there was a mistake on their end by the IT tech that posted the ad now they don't want to own up to their ad and send me the rest of my three tires and refuse to give me my money back

Ordered an awning arm from them. They sent a USED arm. Hundreds ties up in a bent piece of crap someone else returned to them. SAVE YOUR FRUSTRATION buy from anyone BUT.....

They sent me the wrong auto part,and refused to resolve the problem, I tried to send them photos of the part I received but their customer return website is impossible to work with. I have given up trying to resolve this so I got screwed out of $406!! STAY FAR AWAY FROM THIS COMPANY!! I buy thousands of dollars on auto parts every year, so I recommend purchasing from somebody reputable such as Rockauto.com

Absolutely unacceptable experience with Autoplicity. Our company needed an awning arm that was on backorder from the manufacturer. We found one through Autoplicity and decided to give it a try. That decision turned out to be a huge mistake.

Not only did we pay an exorbitant price for the part, but when we opened the box at a customer’s location, it was used—even though we purchased a brand-new item. This is a completely unacceptable business practice. Clearly, there was no quality control on your end to ensure that a new part was being sent. The packaging was from the manufacturer, so we had no reason to question it.

Since then, we have been dealing with incompetent customer service for days. All we want is the new awning arm we paid for. Instead, we are forced to manage the old part while waiting. This morning (12/15 at 6 a.m.), we received a message that an RGA was issued for same-day pickup without a single phone call. We are a small business—we cannot simply wait around for a shipping company to pick up a package.

Autoplicity, this is ridiculous. The proper procedure would have been to ship the correct new arm to us immediately and have us return the incorrect part with a simple label, not force us to jump through hoops while our work is delayed. We are still waiting for the part we paid for, and this back-and-forth nonsense has gone on far too long.

Please do better.