Not even sure how they got an account at Amazon, but I purchased a new Graf brand waterpump for my Mercedes. When it arrived I found that I was sent a used part, most likely someone else's return. The... ãã£ãšèŠã
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Company sent wrong coil packs for my Porsche and have been waiting almost 2 weeks for a response. Horrible customer service service and I will never use them again. Just waiting for the crazy return f... ãã£ãšèŠã
If you are a betting person, sometimes you win sometimes you lose you will definitely lose. They sent the wrong part before you order note there is no telephone number to call with the issue on a $400... ãã£ãšèŠã
We ordered 2 casemen window air conditioners from this company, what we received was 2 car rims. We contacted there customer service, and was told they would issue a refund when they received the rim... ãã£ãšèŠã
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I am amazed how they are still inâŠ
I am amazed how they are still in business . Worst company . Go with fcpeuro eeuropaparts etc
SCAM WEBSITE
This company is by far the worst itâs pretty much a scam website and so is there sister company thmotorsports ! I ordered over 1900 in shocks that supposedly were not in stock and they had no idea when they were ever going to have them in stock so I said cancel my order and refund my card, well it wasnât as simple as that with this company it took over 6 months to finally refund my money after disputing the charges with my bank .
WARNING!!!WARNING!!!!WARNING!!!WARNING!!âŠ
WARNING!!!WARNING!!!!WARNING!!!WARNING!!!
"DONT DO BUISNESS WITH AUTOPLICITY"!!! I ordered here, returned item cause it was wrong item, now here comes the FEES!!!! After taxes,shipping,restock fees and any other fees they feel they should/can tax on, they will TAX U TO DEATH!!!! DONT DO BUISNESS WITH AUTOPLICITY!
I bought a new Bosch agm battery itâŠ
I bought a new Bosch agm battery it lasted 5 months Iâve been trying to reach out to them last week the lady said Iâm going to see if they have any in stock I have heard nothing back from them now I had to buy another one at Costco buyer beware buying from here I got ripped off out of $279.00 trust me donât buy from Autoplicity
Don't Purchase Anything from Them!
I purchased a Bulldog 190758 square jack to fit our portable generators. It was delivered on time but did not meet our needs. I requested a return, and despite multiple follow-ups over several weeks, the return has not been processed. Customer service repeatedly stated they were checking with the warehouse, but no progress has been made. The lack of communication and poor customer service is unacceptable. I would not recommend ordering anything from them.
Read the reviews don't do biz withâŠ
Read the reviews don't do biz with them. You have a 25% chance of getting screwed. Put them out of business. Amazon needs to dump them. They still haven't refunded $268 of a $670 part.
I would avoid
Placed an order for a set of tires and they issued shipping labels but no movement in tracking for several days. Called customer service several times and inquired what is the delay and they couldn't give answer. I requested either ship tires or cancel order. 8 days later still no tires or refund. I would not recommend this vendor. Will file a complaint with BBB.
BAD BUSINESS
On 3/18/25 I purchased a MAXpider Custom Fit Kagu cargo liner from Autoplicity through Amazon for my 2025 Volvo XC90. On 3/20/25 I noticed that the item I purchased had not shipped. I contacted their customer service with my concern and was advised by Mary N and Harshit M. that they did not have the item and therefore needed to cancel the order. How long would I have waited for them to discover they didn't have the item if I didn't bring it to their attention? How ironic is the fact that their first bullet in their business philosophy is " If you show them a product is available make sure it really is". How are they able to sell something they don't have? I understand I'm just the little guy who purchased something from them one time, but first impressions last along time and are hard to forget. If you are selling something and post it for sell, make sure you have it to deliverâŠ...
Ordered a part when it arrived
Ordered a part when it arrived , it was poorly crafted I sent for a return after sending 3 msg I finally got an RMA . I followed all instructions to a T and got it returned. The problem is the part cost $191 and my refund was $74 , they say restocking fee and shipping , very unreasonable price . Overall is company is NO GOOD , never order from them
False Advertisement
They donât advertise their parts as they should, expected to get some harnesses shown on the pictures when the item came it was bolts instead.
The trolling motor was junk
The trolling motor was junk. Husband had to put in shop 2 times. Inside was damaged propeller was cracked. They gave him 75.00 back on purchase but the purchase price was over 300.00. Do not buy from this company its all junk.
Beware of Restocking fee
I ordered a SAE socket set by mistake, I meant to order a Metric version. I opened the box, saw the mistake and immediately asked to return. While I thought I'd be on the hook for return shipping, I never thought I'd be charged $42 for "restocking fee". Crooks!!! I should have ordered from Amazon and saved both the restocking fee and return fee.
Terrible!
Give your business to a company that cares about customer satisfaction! Terrible customer service! They never answer the phone. Returns are very expensive and products way overpriced!
Scammers- don't tell ship charge til after purchase
Scammers, don't tell you shipping charge until after purchase, charged me $18 shipping on $22 item!! Shady shady biz.
Terrible company to do business with!
The item I received was not compatible with the Racor900 as it stated it was. They did not consider sending me a correct one and denied a return as the box had been opened. Unbelievable! This company is terrible to do business with.
Do not recommend autoplicity
Do not recommend autoplicity, they do not refund your shipping charges, and do not make returning an item easy. Products are of low quality and higher then average cost. Will not get my business again. Won't even let you submit a review easily. Hiding **** service
good luck with a refund
sent me a broken part. had to pay shipping to send it back. been waiting a long time in hopes of a refund.
Half of my order der was missingâŠ
Half of my order der was missing Autoplicity requested photographs to file a claim . Then the blew me off RIP OFF ! Buy Elsewhere
Horrible customer service
Used them a few times and was pretty happy until this last purchase, the item shipped fast but did not fit the vehicle. Called customer service and the gentleman that could barely speak English told me I had to use their chat option to rectify the issue. After chatting back and forth they concluded they did not have the correct part in stock and I was pretty much out of luck. I asked what the part# for the correct part was and never heard from them again telling me they have no idea what the part# is. We have a fleet of around 500 vehicles and used them occasionally but will be using someone else in the future.
Scammers -- This company is aâŠ
Terrible people -- This company is a scam artist. DO NOT BUY! I ordered 24 inch wheel which they sent me the wrong wheel, I returned it and they charged me a restock fee equal to the price of the wheel: $308.00 I've tried to reach out to them on several occasion even leaving messages, and they never responded. THIS COMPANY IN ONLY IN BUSINESS TO DECIEVE AND ROB YOU OF YOUR HARD EARNED MONEY.
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