Not even sure how they got an account at Amazon, but I purchased a new Graf brand waterpump for my Mercedes. When it arrived I found that I was sent a used part, most likely someone else's return. The... ãã£ãšèŠã
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Company sent wrong coil packs for my Porsche and have been waiting almost 2 weeks for a response. Horrible customer service service and I will never use them again. Just waiting for the crazy return f... ãã£ãšèŠã
If you are a betting person, sometimes you win sometimes you lose you will definitely lose. They sent the wrong part before you order note there is no telephone number to call with the issue on a $400... ãã£ãšèŠã
We ordered 2 casemen window air conditioners from this company, what we received was 2 car rims. We contacted there customer service, and was told they would issue a refund when they received the rim... ãã£ãšèŠã
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Autoplicity has a picture of two seatâŠ
Autoplicity has a picture of two seat aluminum pedestal boat extension. Great price but read closely and you'll see its a frigging boat seat. I have request a return but not a word or email from this fine company. BUYER BEWARE.
Horrible experience, terrible cust svc
I ordered a small engine that showed in stock. It never shipped. Turns out they never had the product. I canceled the order and requested a credit. The credit never came. I keep calling and they keep telling me the credit request is approved but my credit card acct has still not been credited. They keep telling me it will come, but two weeks later, still nothing. STAY AWAY from Autoplicity!!
I saw many bad reviews of AutoplicityâŠ
I saw many bad reviews of Autoplicity and was worried about ordering from them for high priced items because of the reviews. Their pricing was great so I went ahead and ordered figuring I could have my CC cancel the charges if I had a problem. Well the items came fine, within two days and no problems. It's a shame people beat up a company to its demise which hurts competitive pricing; don't give all your business to the behemoths small businesses beating the big guys at their own game I love it. Right on Autoplicity!
Autoplicity Terrible return policy
This seller has an unreasonable return policy. I accidentally ordered the wrong motorcycle seat configuration and immediately contacted them to cancel. They refused, saying it was too late, and told me to just return it after delivery. I then ordered the correct configuration the same day, planning to return the first one.
After returning the incorrect seat and installing the correct one, I received a refund that was $200 short. The seller insisted I had to absorb this cost simply because I made an ordering mistake.
A $200 restocking fee is outrageous and borders on predatory. What's the point of even having a return policy if you're going to charge such an exorbitant fee that it defeats the entire purpose? This isn't a restocking feeâit's a penalty that makes returns financially impossible for most customers. Be warned: if you need to return anything to this seller, expect to lose a significant amount of money.
Wrong item was ordered
Wrong item was ordered. They charged me a 40 percent restocking fee along with a return shipping fee. I had to pay for shipping myself. I ordered my parts through Amazon and will not be using them again if I see they are the seller. The disclaimer they use is subject to restocking fee. Never saw an amount. That is absolutely insane for that percentage. Plus the postage due label that I had to pay $33 to ship to them out of my own money and they still charged me almost $8 for a return shipping fee. What a joke.
Horrible
Autoplicity is absolutely the worst company I have ever delt with. Be aware you cannot cancel orders no matter have fast you notified them. Then they charge you for the return shipping and a 30% restocking fee. For my $738 order I was refunded $441. The product was never even opened.
Criminals?
Autoplicity supplied decent quality, BUT the wrong tires. REPEATED attempts to get them to address the issue were ignored. I would have purchased the incorrect tires from them, as I could use them elsewhere, in addition to the correct ones, if they would supply the correct ones. I suggest YOU reconsider doing ANY business with them. Another negative reviewer called them CRIMINALS. Based on his comments, I suggest YOU consider such a possibility.
Terrible rip off
I ordered a set of rims from autoplicity I was promised they would fit they did not.So I removed 1 from box and carefully fit tested it.I returned rims in perfect condition but did not receive a full refund I payed 1222.00 dollars but only got back 712.00 they claim there was a restocking fee of 480.00 I called to challenge the actions they took I was given the run around do not do business with them they are dishonest and greedy a total rip off.
Believe the horrible reviews...
Thought I would do fine despite the horrible reviews by buying from Autoplicity as an Amazon seller. I was wrong. They sold me a truck bed cover. It arrived damaged. In addition, it obviously was either an open box item, previously unpacked and then re-packaged in a fairly haphazard way. Or, it was a previously used or previously installed cover. Either way, it's wrong as Autoplicity sold it to me as new.
It has now been almost two weeks of trying to get Autoplicity to pick up this damaged cover, pay for the return shipping, and provide me a full refund. Endless arguing from them, with demand after demand that I send them pictures I've already sent.
Buyer beware. Believe the horrible reviews. Autoplicity really is that bad, in my opinion.
Good the 1st time, NOT so much this time.
I ordered two (2) 5-qt bottles of oil in March with no issues (prompt service, right item) so I ordered again on Sept. 5th but it's been 7 days and my order just now shipped . . . SEVEN DAYS to put 2 jugs of oil in a box!!!!
Junk Peddlers
Don't spend a dime with these criminals. I ordered a pair of small Trac Gard tires to use on the tailwheel of my airplane, and they delivered rock hard, dry-rotted, flattened tires with 2014 date codes (delivered mid-2025.) Autoplicity's customer service interface is just a circle jerk of large language model AI slop and copypasta, and leads nowhere. Fortunately, the purchase was made through their Amazon storefront, so I got Amazon involved and received a refund when Autoplicity wouldn't cooperate. Absolute dirtbags. AVOID AVOID AVOID
***BUYERS BEWARE*** I purchased 4âŠ
***BUYERS BEWARE*** I purchased 4 tires from them online. The picture of the tires I purchased and the actual tires received were two totally different tires. I ordered an aggressive tire tread and got slicks in return. I immediately inquired about returning them and it was only after multiple emails to them I got the info to actually return the tires. Once I returned them is when the fun began. After numerous phone calls and threats of legal and social recourse they refunded me for 2 of the 4 tires. They still owe me over $500 and will not respond or allow me to speak to the "manager" they have been forwarding my emails to supposedly.
DO NOT EVER PURCHASE FROM THIS COMPANY, AND I USE THE WORD COMPANY VERY LOOSELY SINCE NO REAL COMPANY WOULD EVER OPERATE BY BAIT AND SWITCH AND ESSENTIALLY STEALING MONEY FROM THEIR CONSUMERS WITH NO REMORSE WHATSOEVER!!!
DO NOT ORDER FROM THIS COMPANY
I can see this will be one in a million but my experience was as bad as customer service can be. I placed an order and realized I did not need the tires I ordered - I canceled the order within an hour. I then received a notification that my order shipped (not possible in an hour) and I had to wait to return the order. When all was said and done, I received a 30% refund for my order after returning the brand-new tires. 10/10 would not recommend and I will go out of my way to leave negative reviews for this company.
I ordered rotors
I ordered rotors , received the wrong item , they do not fit on my car and when I contacted Autoplicity they refused to honor the refund , they claimed I used them , how can someone use a rotor that does not fit ? Buyers beware
RIP OFF COMPANY
Worst experience ever! They suck!! Stay away from these crooks.
These people are disgusting beings
These people are disgusting beings, had to return a part and they charged me through the roof for shipping and ârestocking.â Do not order from them.
Sent the wrong part. Terrible.
Sent the wrong part and updated the price after I had bought the thing. Horrible customer service and a complete scam. DO NOT BUY. Ignore any of the positive reviews. They are outdated or wrong. This is a scam website.
STAY AWAY FROM THIS SELLER!!
STAY AWAY FROM THIS SELLER!!! THEY ARE A THIRD PARTY SELLER AND WILL REFUND YOU 50% OR LESS IF YOU HAVE TO RETURN THE PRODUCT FOR ANY REASON!! YOU WERE WARNED!!
Only reason Iâm rating one star isâŠ
Only reason Iâm rating one star is because there was not an option for zero. Scam site. Buyer beware. They take your money and hold it as long as possible.
Bought tires
Bought tires. Did not get email confirmation. Called phone number- disconnected! Did not get tracking number. Warning I do not recommend.
They had the cheapest price on tires.
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