Prenotato tramite Ryanair, e ho scelto autovia perché già avevo noleggiato con loro e sempre mi sono trovata bene, anche questa volta tutto è stato perfetto: Personale al desk molto gentile, auto nuo... もっと見る
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レビュアーのコメントを見てみましょう
Fatto un noleggio a maggio, mi contestano danni alla macchina. premesso che ho inviato video alla consegna e la macchina era in perfette condizioni. Mi richiedono 527 euro e li addebitano oggi, nolegg... もっと見る
企業が回答しました
Η εμπειρία μού με την εταιρεία AutoVia ήταν πολύ καλή, η ενοικίαση έγινε μέσω της εταιρείας Ryanair στο αεροδρόμιο του Bergamo. Όταν άνοιξε το γραφείο (08:00) ένας ευγενικός υπάλληλος μας εξυπηρέτη... もっと見る
We were supposed to pick up a 100% prepaid car from Europe car but as we arrived one hour later, they cancelled our car without compensation. And didn’t even help with a new booking. We went to the ne... もっと見る
企業が回答しました
企業情報
当該企業による記述
Autovia è una società operante nel settore “automotive” specializzata nel noleggio auto e furgoni. Costituita da tre aree di eccellenza altamente specializzate con un team di professionisti di grande preparazione ed esperienza, Autovia è in grado di affiancare Liberi Professionisti, Aziende, Holding ed Enti Pubblici nella definizione delle loro strategie di utilizzo delle vetture e dei veicoli commerciali in parco, dalla semplice richieste di ottimizzare costi e modi per andare da “A” a “B” alla definizione di una vera e propria Car Policy con un occhio attento al saving aziendale. Scopri di più
Perchè scegliere Autovia?
I nostri punti di forza
Azienda italiana
Ottima reputazione sul web e nel territorio
Crescita aziendale costante
Eco friendly
Visione internazionale
Struttura decisionale di alto livello
Partnership importanti
Network in continua espansione
Servizi e soluzione ad hoc
Azienda leader nel settore
Innovazione e strategia
連絡先
Via Aeroporto, 13, 24050, Orio al Serio, Bergamo, イタリア
- +39 035312940
Auto e furgoni
4.4
優良
426件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 90％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
autovia.it - Bergamo Aeroporto からの回答
Dear Customer,
thank you for your positive feedback! We’re glad to hear you had a great experience with us.
We look forward to assisting you again in the future.
Best regards,
Autovia Team
The girl at the desk was very polite…
The girl at the desk was very polite and explained everything.
2025年6月10日
autovia.it - Bergamo Aeroporto からの回答
Dear Customer,
Thank you so much for leaving such a positive review! We’re delighted that our service met your expectations. We look forward to welcoming you again in the future!
Best regards,
The Autovia Team
Facilité de la prise en charge
Facilité de la prise en charge.
Rapidité et sentiment de confiance
Au retour aucun souci et aucune complication.
2025年6月16日
autovia.it - Bergamo Aeroporto からの回答
Dear Customer,
Thank you so much for leaving such a positive review! We’re delighted that our service met your expectations. We look forward to welcoming you again in the future!
Best regards,
The Autovia Team
autovia.it - Bergamo Aeroporto からの回答
Gentile cliente,
grazie mille per averci lasciato una valutazione così positiva! Siamo felici che il nostro servizio abbia soddisfatto le sue aspettative. Speriamo di poterla accogliere nuovamente in futuro!
Cordiali saluti,
Staff Autovia
Buona esperienza
Ho noleggiato spesso negli ultimi mesi tra Linate e Bergamo, mi sono sempre trovato bene
2025年6月13日
autovia.it - Bergamo Aeroporto からの回答
Gentile cliente,
grazie mille per averci lasciato una valutazione così positiva! Siamo felici che il nostro servizio abbia soddisfatto le sue aspettative. Speriamo di poterla accogliere nuovamente in futuro!
Cordiali saluti,
Staff Autovia
Buen servicio y atención al público
Buen servicio y atención al público. El coche en buen estado. Recomendable.
2025年6月13日
autovia.it - Bergamo Aeroporto からの回答
Estimado Cliente,
gracias por compartir su opinión positiva. Nos alegra saber que el vehículo estaba en buen estado y que recibió una buena atención por parte de nuestro equipo.
¡Le esperamos nuevamente!
Cordiales saludos,
Autovia Team
Super hunding
2025年6月3日
autovia.it - Bergamo Aeroporto からの回答
Dear Customer,
Thank you so much for leaving such a positive review! We’re delighted that our service met your expectations. We look forward to welcoming you again in the future!
Best regards,
The Autovia Team
Prima esperienza con "Autovia"
Prima esperienza con "Autovia", tutto è stato perfetto, dal ritiro con l'ottimo Niccolò che mi ha consegnato un auto praticamente nuova, alla riconsegna veloce effettuata dal simpatico Hussein ed infine ciliegina sulla torta: lo sblocco del deposito cauzionale che con grande professionalità Rachele ha provveduto in maniera immediata. Che dire: Autovia.it sarà sicuramente la mia prossima compagnia di noleggio.
2025年6月6日
autovia.it - Bergamo Aeroporto からの回答
Gentile cliente,
grazie mille per averci lasciato una valutazione così positiva! Siamo felici che il nostro servizio abbia soddisfatto le sue aspettative. Speriamo di poterla accogliere nuovamente in futuro!
Cordiali saluti,
Staff Autovia
Hiring a Car made simple
The whole procedure at the airport for hiring my car was quick and efficient. I received a good clean vehicle
which I was happy to have for the week. The return was equally quick and efficient.
2025年6月3日
autovia.it - Bergamo Aeroporto からの回答
Dear Customer,
Thank you so much for leaving such a positive review! We’re delighted that our service met your expectations. We look forward to welcoming you again in the future!
Best regards,
The Autovia Team
We are so grateful to this company…
We are so grateful to this company because they were very flexible and accepted our digital credit card (which are the ones we use in Mexico now).
Pick up and delivery was fast and easy.
Staff was kind and patient.
Car was perfect!!
Thank you so much!
2025年6月8日
autovia.it - Bergamo Aeroporto からの回答
Gentile Cliente,
Thank you very much for your kind words. We are glad to hear that the flexibility, service, and car met your expectations. We look forward to assisting you again in the future.
Best regards,
Autovia Team
Dimaro
Ci siamo trovato benissimo gentilezza e tanta esperienza, l’auto che abbiamo preso era perfetta..
2025年6月3日
autovia.it - Bergamo Aeroporto からの回答
Gentile Cliente,
la ringraziamo per il suo riscontro così positivo! Siamo felici che abbiate trovato cortesia, professionalità e un’auto all’altezza delle aspettative.
Speriamo di rivedervi presto per un nuovo noleggio in una delle nostre sedi.
Un cordiale saluto,
Il Team Autovia
autovia.it - Bergamo Aeroporto からの回答
Dear Customer,
Thank you so much for leaving such a positive review! We’re delighted that our service met your expectations. We look forward to welcoming you again in the future!
Best regards,
The Autovia Team
autovia.it - Bergamo Aeroporto からの回答
Dear Customer,
Thank you so much for leaving such a positive review! We’re delighted that our service met your expectations. We look forward to welcoming you again in the future!
Best regards,
The Autovia Team
Compagnia da consigliare
Vettura in buone condizioni, pulita dentro no perfettamente pulita fuori.
Come compagnia la consiglio.
Prezzi competitivi
2025年5月27日
autovia.it - Bergamo Aeroporto からの回答
Gentile cliente,
la ringraziamo per aver condiviso la sua esperienza positiva con Autovia.
Siamo felici che abbia apprezzato la qualità del veicolo e la competitività dei nostri prezzi.
Prendiamo nota della sua osservazione sulla pulizia esterna dell’auto: ci impegniamo ogni giorno per offrire un servizio sempre più curato e puntuale, e il suo feedback ci aiuta a migliorare.
Grazie ancora per la fiducia e per consigliare la nostra compagnia.
La aspettiamo volentieri per un prossimo noleggio!
Cordiali saluti,
Il Team Autovia
The really competitive price.
The really competitive price made me think either the service or the car might not be so good, but actually staff were great, very efficient, and I have no complaints about the car. Very satisfied, thank you!
2025年5月26日
autovia.it - Bergamo Aeroporto からの回答
Dear customer,
Thank you for sharing your feedback!
We’re glad to hear that our competitive prices did not affect your satisfaction and that our staff provided you with efficient and friendly service. It’s great to know that the car met your expectations as well.
Your satisfaction is our priority, and we look forward to welcoming you again for your next rental.
Best regards,
The Autovia Team
very bad experience with ypur employee
we had anorther car booked, for 22.05.2025. the lady from your office had absolutely the worst attitude i ever saw. she REFUSED to guve us the car, just because i picked the wrong card to pay. it was 23:00 in the night, with two kids...no car...100 km away from our hotel
2025年5月22日
autovia.it - Bergamo Aeroporto からの回答
Dear customer,
We are truly sorry to hear about your negative experience and the inconvenience you faced on May 22, 2025.
We understand how stressful the situation must have been, especially late at night and with children.
Please note that, as clearly stated in our terms and conditions and on the broker’s website, only credit cards (no debit cards) are accepted for preauthorisations (deposit). This policy is necessary to ensure security and compliance with rental agreements.
The refusal to accept the payment method was due to this requirement, and unfortunately, this was not something that could be overridden.
You may contact us at customercare@autovia.it if you have any further questions.
Thank you for your understanding.
Best regards,
The Autovia Team
autovia.it - Bergamo Aeroporto からの回答
Dear Customer,
Thank you for your positive review! We’re glad to hear that both the check-in and check-out processes were smooth and easy for you.
We noticed you gave us 4 out of 5 stars — if there’s anything we could have done better to earn that fifth star, we’d love to hear your thoughts. Your feedback helps us continue improving!
Looking forward to seeing you again on your next rental.
Best regards,
Autovia Team
autovia.it - Bergamo Aeroporto からの回答
Gentile Cliente,
la ringraziamo sinceramente per il suo feedback!
Siamo felici che abbia apprezzato la precisione e la rapidità del servizio, così come la disponibilità e l’organizzazione del nostro team.
Commenti come il suo ci incoraggiano a continuare a lavorare con impegno e passione.
Speriamo di poterla accogliere nuovamente presto!
Un cordiale saluto,
Il Team Autovia
Very friendly, accurate and professional help.
Very friendly, accurate and professional help. Renting a car at Autovia really made the sun shine that day. I am happy to give this as a review, because I know that such an experience is pretty rare in our modern world.
2025年5月20日
autovia.it - Bergamo Aeroporto からの回答
Dear Customer,
Thank you very much for your kind words!
We are delighted to hear that your experience with Autovia brightened your day. Providing friendly, accurate, and professional service is what we strive for every day, and it means a lot to us to know that it made a positive difference for you.
We truly appreciate your review and look forward to welcoming you again in the future.
Best regards,
The Autovia Team
Good option to rent not expansive car…
Good option to rent not expansive car for adequate price.
Cars in normal condition, pick up and drop off instruction quite clear. Stuff is not informative and courteous much. Its look like they do not satisfied with price You had paid for rent. “Read Your voucher” was the answer to most part of my questions. So if You would like to save money on the rent You should be ready to solve all problems by Yourself if arise. But the rent price is the really best.
2025年5月25日
autovia.it - Bergamo Aeroporto からの回答
Dear Customer,
Thank you for sharing your feedback.
We’re glad to hear that you found our prices competitive and the cars in satisfactory condition. We always strive to provide clear pick-up and drop-off instructions to make the rental process as smooth as possible.
However, we regret that you felt our staff were not as informative and courteous as expected. Customer service is very important to us, and we will take your comments seriously to improve our team’s support and communication.
We appreciate your honesty and hope to have the opportunity to offer you a better experience in the future.
Best regards,
The Autovia Team
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