Avance Chania Flughafen Personal war freundlich das FZG war nicht ganz so wie beschrieben aber egal der Preis war i.O. Nach einer Reklamation wegen einem Schaden stellte sich schnell heraus dass es n... もっと見る
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Santorini - We had a really good experience, very easy and all went well. I see other offices of Avance don't have good reviews but the Santorini branch was really good. The man at the desk in Santo... もっと見る
Bei Abholung des Autos am Flughafen Kalamata dauerte es lange bis alle Daten erfasst wurden, Mitarbeiter war unfreundlich und gab uns einen alten Renault Clip mit mehr als 100000km auf dem Tacho. Das... もっと見る
Altes Fahrzeug erhalten, fast 100 t km ! (der blaue Polo ist sicher eine Gelddruckmaschine) Rundum Makel, defekte Scheinwerfer, im Dunkeln zu fahren ist Risiko. Wollte zurück zum Schalter der Ausgabe... もっと見る
企業情報
当該企業による記述
Avance Rent a Car is a Greek car rental company established in 1992. Currently operates more than 25 locations in Greece, with 40+ service points.
連絡先
Central Offices: 40-42 Syngrou Ave, 11742, Athens, ギリシャ
- +302109200100 +302109011300
- info@avance.gr
- avance.gr
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συνεργάτες για μια ζωή
'Εχοντας συνεργαστεί πολλές φορές με την εταιρία από το 2017 οφείλω να ομολογήσω ότι δεν θα μπορούσα να έχω επλέξει καλύτερους συνεργάτες! Όχι μόνο γιατί ακόμα και σε κρατήσεις τελευταίας στιγμής η εταιρία βρίσκει λύσεις, αλλά και γιατί θα κινήσει γη και ουρανό για να σε εξυπηρετήσει. Μένω στην Σαντορίνη και το σέρβις που παρέχεται είναι εξαιρετικό, τι συμβαίνει όμως όταν συνεργάζομαι με υποκαταστηματα τους σε άλλες περιοχές; Εδώ είναι που η εταιρία κάνει την διαφορά! Η εξυπηρέτηση άμεση και η παράδοση του αυτοκινήτου γίνεται με συνοπτικές διαδικασίες! Προσωπικά και στην Αθήνα και στην Μύκονο είχα το ίδιο άψογη εξυπηρέτηση με αυτή της Σαντορινης. Ενα μεγάλο ευχαριστώ!

Avance からの回答
I am very disappointed and frustrated…
I am very disappointed and frustrated by our experience.
They gave us a very nice car to drive but the colleague that gave us the keys didn’t take any pictures of the car (for any possibles scratches) that previous renters might have done. He was only pretending that he was taking notes of them.
However, when returned the car we figured that these notes did not exist and they started blaming us for the scratches on one of the wheels and asked us to pay for it!
Luckily, we took photos of the scratches ourselves so we could prove that they were lying!
Always TAKE PHOTOS of the car before you start using it. Otherwise they are going to CHARGE you for things you didn’t do..

Avance からの回答
Esperienza eccellente. Dimitris gentile e cordiale.
Il servizio è efficiente e comodo, trovandosi proprio all’uscita dell’aeroporto. Dimitris è una persona cordiale e gentile che ci ha spiegato tutto in modo chiaro e preciso. Esperienza eccellente.

Avance からの回答
Everything good.
Everything good.
We rent a car for few days in Athens.
Less than 100euros for 3 days,
It took us 10min(each) to take and to give back the car.
We received a free upgrade for a small SUV, it was really nice.
Nice and clean Car.
I recommand

Avance からの回答
Il servizio offerto dal noleggio …
Il servizio offerto dal noleggio Advance Mykonos è efficiente e professionale. Sono gentilissimi e alla fine del noleggio ti accompagnano anche all ' aeroporto .

Avance からの回答
I rent a fiat Panda in Santorini
I rent a fiat Panda in Santorini. The car was clean and in excellent condition. Welcome service was quick and same for departure procedure.
Personnel was friendly.

Avance からの回答
Excellent service in Santorini
We are very pleased with the excellent service !
Our hotel recommended them & they dropped the car off at the hotel which was an incredible facility.
Fantastic friendly service !
Fotini was very kind & explained everything in detail especially the importance of insurance for Santorini’s roads.
Special thanks to her 🥰
The price was fair, the car was in excellent condition & very clean.
The return was seamless at a location exactly next to the airport.
The hole team seemed very friendly !
We can absolutely recommended Avance & thank them for their contribution to our beautiful stay in Santorini !

Avance からの回答
Good experience over all with avance in…
Good experience over all with avance in ATHENS airport.

Avance からの回答
Terrible service in Milos - took my business elsewhere!
Terrible service! Prebooked a car and pick up time at the Pollonia office in Milos. I arrived at the office 45 mins later than the pick up time which I thought would be fine as I'd already checked and the office was advertising as being open all morning. Got there and the office was empty. After 15 minutes someone came along, said hello and then proceeded to serve a couple waiting behind us in the queue. We had talked to them and they had a ferry to catch so we were happy with that. But then the agent just got in a car and drove off without a word to us. I called the general number and was told she'd be back in 5 minutes. 35 minutes later she finally reappeared by which time I was pretty angry. She refused to apologies and wouldn't offer any discount for the experience. I asked to speak to her boss who was exactly the same. Not contrition, zero acknowledgement of poor service, no apology, no discount. I went elsewhere to Tourlakis Rent A Car where they were super helpful and I got an equaivalent rental for €60 less! I would definitley advise avoiding Avance and going local!

Avance からの回答
I’ve hired cars many times before…
I’ve hired cars many times before however this was the first time I have decided to hire a car whilst actually on holiday. Avance was by far the best value and the range of cars was really significant. Price was the most competitive and if I’m honest that was my main reason for booking, however when I turned up at the store it was extremely professional and the range of cars and quality was better than all other providers in the nearby area. The service was fantastic the guide to all uses of the car was fantastic and the return was seamless. Cannot recommend this company enough. Brilliant !

Avance からの回答
Worst car I've ever driven
Worst car I've ever driven. Using the direction indicators, turn the lights off. Very nasty experience on roads without street lights.

Avance からの回答
Σωστή εξυπηρέστηση
Κάναμε κράτηση ενοικίασης μέσω ίντερνετ για ένα αυτόματο αυτοκίνητο για τις διακοπές μας! Η avance ήταν η πιο φθηνή εταιρεία με την πιο σωστή εξυπηρέτηση. Το αμάξι που μας παρέδωσαν άψογο και η εξυπηρέτηση που λάβαμε τόσο μέσω τηλεφωνικής επικοινωνίας όσο και από τους εργαζόμενους στο παράρτημα του αεροδρομίου της Θεσσαλονίκης ήταν παραδειγματική. Άμεση και σωστή εξυπηρέτηση, απόλυτα επαγγελματίες!

Avance からの回答

Avance からの回答
Excellent service
The best rental company easy pick up and drop off. Elegant customer service! Also well maintained and clean cars!

Avance からの回答
Perfect agency !
I regularly rent from the agency at Santorini airport and it is always a perfect service. The whole team is attentive and the conditions are fully respected.
I highly recommend
Mathieu Forest

Avance からの回答
Ich hatte das Mietauto über American…
Ich hatte das Mietauto über American Express Platincard gebucht! Vorort wurde diese Karte nicht angenommen,unter dem Vorwand die Karte funktioniert nich.Nach Rücksprache mit Amex war die Karte ok nur diese Firma nimmt diese Karte nicht!!!!! Ich fotographierte jede Delle und jeden Kratzer am Auto und es waren mehr als 20 davon. Bei der Rückgabe am Flughafen in Kalamata wurden Fotos des Mitarbeiters der Firma Avance durchgeführt und ich signierte die Rückgabe. Das Mail der Firma kam 2 Tage später an, mit Schadenforferung von € 500!!!! Mit Fotos der Schäden. Ich schickte meine Fotos dieser Schäden, die ich bei Übernahme dokumentiert hatte zurück,vom I-phone dokumentiert mit Datum der Übernahme mit dem Komentsr diese Firma soll sich ihr Geld nicht mit Betrug verdienen!!!!! Ich werde auf meine Kartenabrechnung über Visa warten, die ich hinterlegen mußte und falls Forderungen kommen rechtliche Schritte einleiten! Ich rate Jedem ab über diese Firma ein Mietauto zu buchen!!!!!!!!!

Avance からの回答
Bad!
Bad!! People are not helpful. Because my name on creditcard was different than on drivinglicence (married) we can not hire the car. They did not want to change this or do anything to solve the problem. After the night flight it was not a very good beginning of our holliday. And we still want our deposit back.

Avance からの回答
NOT HAPPY!
Rented a car for 5 days, the car had issues with changing gears, had no power going up a slight hill & was rolling back. Expensive rate per day for what we were given. After complaining we were given another car which ran smoothly for a day & then out of the blue, the air-conditioning stopped working in 30 degree heat! Not satisfied with their cars, they are obviously not serviced or checked on before handing over to customer. Staff were very lay back & don't take their job seriously! Will not be using them again!

Avance からの回答
Rude threatening guy at the desk
Rude threatening guy at the desk. Waited an hour for the car to arrive when we arrived then got charged €70 for being the same late. Left my whole trip with a sour taste

Avance からの回答
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